Esa Aho

Cloud Office

Fujitsu Finland

BYOD Shadow-it

Varjo-it TOLT

Kuluttajistuminen

Varjo-organisaatio

Valo synnyttää aina varjon

Varjo-it

Social-it EUAD EUGC BUAD

End-user-it

BYOD ILCS Consumer-it

Personal cloud

Consumerisation

Mobilisation

Social media

Cloud

Vendor consumerisation

4 Copyright 2012 FUJITSU

Really?

more to productivity

than corporate-it.

Over the last

3 years user-it

added …

Enterprise Social Software

** Atlassian Confluence

BroadVision ClearVale

Clarizen Work MGMT Solutions

Concursive Corp, open source

Cyn.in, open source

** Elgg, open source

eXo Platform

** Google+, Sites etc.

** IBM Lotus Connections

INgage Networks

** Jive Software

Jumper 2.0, open source

Knowledge Plaza

** Microsoft SharePoint

MindTouch, open source

** NewsGator Technologies

nGenera

Novell Pulse

omCollab, open source

Open Text

Oracle Beehive

Oracle WebCenter

Present.ly by Intridea

Qontext

Socialtext

Socialwok

Telligent Systems

Traction Software

Tiki Wiki CMS , open source

XWiki

** Yammer

Yoolinkpro

** Trainer’s house sydän

** Cisco Quad

** Liferay, Open source

** Salesforce Chatter

Osaamattomat käyttäjät?

2013 PC tai Windows ei enää ole valtaa

pitävä ympäristö, vaan mobiilit järjestelmät

2014 mennessä 60% it-yksiköistä hankkii

sovelluksensa privaateista appstoreista

Mobiilisovelluksia tuotetaan 4 kertaa

enemmän kuin pc-pohjaisia.

Velositor, US survey

Enterprise and tablet computing?

Cool

Trendy

I want one

Apple

Google

Microsoft

Cloud

always included iCloud

Google, Drive, ? Live, Skydrive, ?

Who owns your data?

Where does it travel?

email, files, calendar…

Who follow your comms?

Support?

Virtualisation

Separated secure business

apps for communication and

document management.

No sensitive data in tablet.

Management and governance…

another story.

Cloud provides business innovations

Rapid

Elasticity

On

Demand

Out

Sourced

Faster

Start Up

Network

Access

Minimal

Management Pay As

You Go

No

Capex Lower

Cost

Self

Service

Resource

Pooling

Historical division: it and business Centralised it

Rigid it methodologies

Few vendors, few choices, ”usual suspects”

Functionality over efficiency

Functionality over architecture

“The more critical and important the application is, more

harder it is to use and learn” “SAP rekisteröintivariantti”

What causes shadow-it?

Access and security

Licensed and controlled

Cost and efficiency, productivity

Single optimized environment

Traditional business app – form based user interface

Development mentality (long, complex, best practices)

Vs. quickly something which is good enough and fun to use

with easy access from anywhere and anytime

It way

Key Expectations of End-users

Expectations

Luxury of Choice,

Any Device

Less Problems,

Personal Help Access Anywhere

Access Anytime

Easy Access to

Corporate

Documentation

24/7 Services

Copyright 2011 FUJITSU

Applications Make

My Work Easier

Placeless team working

Copyright 2012 FUJITSU

High level it decision drivers

Copyright 2012 FUJITSU

More then 1 year ago, Cisco IT moved from an environment where all devices were corporate-owned and controlled, towards an environment allowing end users to choose from a broad catalog of devices as well as use their own devices.

One year later Mobile device count grew 59% up to

more then 43.000 devices. iPhones take up 40% of those devices, BlackBerry 32% and Cisco IT now sees a rapidly growing community of Tablet users (15%), as well as Android device users (10%).

Copyright 2012 FUJITSU

Case Cisco

Citrix (2011): 94% of enterprises will

accept BYOD around 2013.

Savitz & Viveros (2011): some kind of

BYOD exists already in over 70%.

Recognize shadow IT

Users can and users do

Modern enterprise can’t avoid it

Impact can be positive

Monitor

Guide

Keep threats in mind and

control them

Copyright 2012 FUJITSU

What to do?

Standardization Means Creating Dynamic it

The one-size-fits-all model is

under strain from consumer it

Consumer technology is an

opportunity, not a threat

Organizations will remove

technology constraints, such as

fat clients or high-touch/silo apps

People use their own technology

in the workplace

Organizations will have to be

able to determine the best source

of any service at any given time

Governance and risk perception will change

Greater agility and empowerment of users

Support agile working and fast decision-

making

Self-service and consumer services will

become the norm

Measurement

Shadow-it is a thermometer If it isn’t working, something else, ie. shadow-it is

Evolution of end-user services

2008 2011 2014 2017

Locked & well

managed PCs

Hosted shared

desktops (VCS)

Reverse

apps

publishing

Synch. local

VM cache

Virtual desktops App

virt.

Personal

Cloud - SUI

Virtual profiles Context aware

provisioning

Corporate

cloud

Private

cloud App

repositories

Workspaces for

individuals, projects,

teams, expert networks

And discussion follows…

Esa Aho, Fujitsu Finland

Twitter: @esa100

Google+: esa aho

Web: www.technology-perspectives.com

Google Play: Technology Perspectives