Post on 22-Oct-2015
description
Operating A Successful Business
Sample KPI's
Report Prepared For:
CHAMBER MEMBER
Ref - 06-77Page 1
Contents Page
1. SAMPLE OF KPI'S.................................................................................................................3
ADDENDUM A...............................................................................................................................4
ADDENDUM B...............................................................................................................................5
ADDENDUM C...............................................................................................................................6
ADDENDUM D...............................................................................................................................7
ADDENDUM E...............................................................................................................................8
ADDENDUM F...............................................................................................................................9
ADDENDUM G.............................................................................................................................10
ADDENDUM H.............................................................................................................................11
ADDENDUM I...............................................................................................................................12
ADDENDUM J..............................................................................................................................13
ADDENDUM K.............................................................................................................................14
ADDENDUM L.............................................................................................................................15
ADDENDUM M.............................................................................................................................16
Addendum N.................................................................................................................................17
Ref - 06-77Page 2
1. Sample Of KPI's
Attached are samples of data required and KPI's for the following:
Data Required KPI's
Pharmacy 06.77A 06.77B Supermarket 06.77C 06.77D Drilling and Blasting 06.77E 06.77F Home Unit Developer 06.77G 06.77H Land Developer 06.77I 06.77J Engineering 06.77K 06.77L Retail 06.77M 06.77N
Ref - 06-77Page 3
Addendum A
PHARMACY - DATA REQUIRED FOR KEY PERFORMANCE INDICATORS
Prescriptions Other Chemist Sales(OCS)
Cosmetics(CS)
Total
Data Required
1. Prescription Income
2. Number Of Prescriptions
3. Other Chemist Sales (OCS)
4. Number Of Customers (OCS)
5. Cosmetic Sales (CS)
6. Number Of Customers (CS)
7. Credit Sales
8. Number Of Working Owners
9. Number Of Full Time Equivalent (FTE) Employees
10. Total Hours Worked Per Quarter By Owners
11. Total Hours Worked Per Quarter By Employees
12. Floor Space
Ref - 06-77Page 4
Addendum B
PHARMACY - KEY PERFORMANCE INDICATORS
Prescriptions Other Chemist Sales(OCS)
Cosmetics(CS)
Total
KPI's
1. Sales Per FTE Person
2. Sales Per Total Hour
3. Sales Per Square Metre
4. Average Sale
5. Percentage Credit Sale
6. Gross Profit Percentage
7. Advertising Percentage
8. Wages And Salaries Percentage
9. Interest Percentage
10. Occupancy Percentage
11. Total Expenses Percentage
12. Net Profit Percentage
13. Net Profit Per Total Hour
14. Net Profit Per Square Metre
15. Net Profit Per Owners Hour
16. Stockturn
17. Days Debtors Outstanding
18. Days Creditors Outstanding
19. Current Ratio
Ref - 06-77Page 5
Addendum C
SUPERMARKET - DATA REQUIRED FOR KEY PERFORMANCE INDICATORS
GroceriesFruit &
Vegetables Deli Meat Total
Data Required
1. Number Of Working Owners
2. Number Of Full Time Equivalent (FTE) Employees
3. Total Hours Worked Per Quarter By Owners
4. Total Hours Worked Per Quarter By Employees
5. Floor Space
6. Sales For Quarter
7. Credit Sales For Quarter
8. Number Of Customers
Ref - 06-77Page 6
Addendum D
SUPERMARKET - KEY PERFORMANCE INDICATORS
GroceriesFruit &
Vegetables Deli Meat Total
KPI's
1. Sales Per Full Time Equivalent (FTE) Person
2. Sales Per Total Hours
3. Sales Per Square Metre
4. Average Sale
5. Percentage Credit Sale
6. Gross Profit Percentage
7. Wages And Salaries Percentage
8. Interest Percentage
9. Occupancy Percentage
10. Advertising Percentage
11. Total Expenses Percentage
12. Net Profit Percentage
13. Net Profit Per Total Hours
14. Net Profit Per Square Metre
15. Net Profit Per Owners Hour
16. Stockturn
17. Debtors Days Outstanding
18. Creditors Days Outstanding
19. Current Ratio
Ref - 06-77Page 7
Addendum E
DRILLING AND BLASTING - DATA REQUIRED FOR KEY PERFORMANCE INDICATORS
Drilling And Blasting
Data Required
1. Number Of Working Owners
2. Number Of Full Time Equivalent (FTE) Employees
3. Total Hours Worked By Owners
4. Total Hours Worked By Employees
5. Hours Sold - Employees
6. Hours Sold - Major Machinery
7. Sales For Quarter
8. Sales Of Labour For Quarter
9. Credit Sales For Quarter
10. Number Of Customers
11. Major Machinery Downtime Percentage
Ref - 06-77Page 8
Addendum F
DRILLING AND BLASTING - KEY PERFORMANCE INDICATORS
Drilling And Blasting
KPI's
1. Sales Per Full Time Equivalent (FTE) Person
2. Sales Per Total Hours
3. Average Sale
4. Percentage Credit Sales
5. Gross Profit Percentage
6. Labour Percentage
7. Interest Percentage
8. Occupancy Percentage
9. Total Expenses
10. Labour Productivity Percentage
11. Major Machinery Productivity Percentage
12. Average Hourly Charge Rate - Labour
13. Average Hourly Charge Rate - Machinery
14. Machinery Downtime Percentage
15. Net Profit Percentage
16. Net Profit Per Total Hours
17. Days Debtors Outstanding
18. Days Creditors Outstanding
19. Current Ratio
Ref - 06-77Page 9
Addendum G
HOME UNIT DEVELOPER - DATA REQUIRED FOR KEY PERFORMANCE INDICATORS
Data Required
1. Number of apartments in development
2. Land Cost
3. Construction Costs
4. Interest
Ref - 06-77Page 10
Addendum H
HOME UNIT DEVELOPER - KEY PERFORMANCE INDICATORS
KPI's
1. Income Per Apartment Sold
2. Cost Of Apartment Sold
3. WIP Per Apartment
4. Interest Cost Per Apartment Per Quarter
5. Net Profit Per Apartment Sold
6. Debtors Days Outstanding
7. Creditors Days Outstanding
8. Current Ratio
Ref - 06-77Page 11
Addendum I
LAND DEVELOPER - DATA REQUIRED FOR KEY PERFORMANCE INDICATORS
Data Required
1. Number Of Allotments Sold
2. Partly Completed Allotments At End Of Quarter
Ref - 06-77Page 12
Addendum J
LAND DEVELOPER - KEY PERFORMANCE INDICATORS
KPI's
1. Income Per Allotment Sold
2. WIP Per Allotment
3. Cost Of Allotments Sold
4. Net Profit Per Allotment
5. Debtors Days Outstanding
6. Creditors Days Outstanding
7. Current Ratio
Ref - 06-77Page 13
Addendum K
ENGINEERING - DATA REQUIRED FOR KEY PERFORMANCE INDICATORS
Off Road Accessories And Truck
Bodies
General Engineering And
Fabrication
Powder Coating Total
Data Required
1. Number Of Working Owners
2. Number Of Full Time Equivalent (FTE) Employees
3. Total Hours Worked By Owners
4. Total Hours Worked By Employees
5. Hours Sold
6. Sales For Quarter
7. Sales Of Labour For Quarter
8. Credit Sales
9. Number Of Customers
10. Work In Progress
Ref - 06-77Page 14
Addendum L
ENGINEERING - KEY PERFORMANCE INDICATORS
KPI's
1. Sales Per Full Time Equivalent (FTE) Person
2. Sales Per Total Hours
3. Average Sale
4. Percentage Credit Sale
5. Gross Profit Percentage
6. Labour Percentage
7. Interest Percentage
8. Occupancy Percentage
9. Total Expenses Percentage
10. Labour Productivity Percentage
11. Average Hour Charge Rate Labour
12. Net Profit Percentage
13. Net Profit Per Total Hours
14. Days Debtors Outstanding
15. WIP As A Percentage Of Quarterly Sales
16. Days Creditors Outstanding
17. Current Ratio
Ref - 06-77Page 15
Addendum M
RETAIL - DATA REQUIRED FOR KEY PERFORMANCE INDICATORS
General Store Retravision Newsagency
Clothing Surf Shop
A B C D
Data Required
1. Number Of Working Owners
2. Number Of Full Time Equivalent Employees (FTE)
3. Total Hours Work For Quarter By Owners
4. Total Hours Worked For Quarter By Employees
5. Total Floor Space
6. Sales For Quarter
7. Credit Sales For Quarter
8. Number Of Customers
Ref - 06-77Page 16
Addendum N
RETAIL - KEY PERFORMANCE INDICATORS
KPI's
1. Sales Per FTE Persons (Owners And Employees)
2. Sales Per Total Hours
3. Sales Per Square Metre
4. Average Sale
5. Percentage Credit Sale
6. Gross Profit %
7. Labour %
8. Interest %
9. Occupancy %
10. Total Expenses %
11. Net Profit %
12. Net Profit Per Total Hours
13. Days Debtors Outstanding
14. Days Creditors Outstanding
15. Current Ratio
16. Stockturn
Ref - 06-77Page 17
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Ref - 06-77Page 18