Sample Kpis

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Operating A Successful Business Sample KPI's Report Prepared For: CHAMBER MEMBER Ref - 06-77 Page 1

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Transcript of Sample Kpis

Page 1: Sample Kpis

Operating A Successful Business

Sample KPI's

Report Prepared For:

CHAMBER MEMBER

Ref - 06-77Page 1

Page 2: Sample Kpis

Contents Page

1. SAMPLE OF KPI'S.................................................................................................................3

ADDENDUM A...............................................................................................................................4

ADDENDUM B...............................................................................................................................5

ADDENDUM C...............................................................................................................................6

ADDENDUM D...............................................................................................................................7

ADDENDUM E...............................................................................................................................8

ADDENDUM F...............................................................................................................................9

ADDENDUM G.............................................................................................................................10

ADDENDUM H.............................................................................................................................11

ADDENDUM I...............................................................................................................................12

ADDENDUM J..............................................................................................................................13

ADDENDUM K.............................................................................................................................14

ADDENDUM L.............................................................................................................................15

ADDENDUM M.............................................................................................................................16

Addendum N.................................................................................................................................17

Ref - 06-77Page 2

Page 3: Sample Kpis

1. Sample Of KPI's

Attached are samples of data required and KPI's for the following:

Data Required KPI's

Pharmacy 06.77A 06.77B Supermarket 06.77C 06.77D Drilling and Blasting 06.77E 06.77F Home Unit Developer 06.77G 06.77H Land Developer 06.77I 06.77J Engineering 06.77K 06.77L Retail 06.77M 06.77N

Ref - 06-77Page 3

Page 4: Sample Kpis

Addendum A

PHARMACY - DATA REQUIRED FOR KEY PERFORMANCE INDICATORS

Prescriptions Other Chemist Sales(OCS)

Cosmetics(CS)

Total

Data Required

1. Prescription Income

2. Number Of Prescriptions

3. Other Chemist Sales (OCS)

4. Number Of Customers (OCS)

5. Cosmetic Sales (CS)

6. Number Of Customers (CS)

7. Credit Sales

8. Number Of Working Owners

9. Number Of Full Time Equivalent (FTE) Employees

10. Total Hours Worked Per Quarter By Owners

11. Total Hours Worked Per Quarter By Employees

12. Floor Space

Ref - 06-77Page 4

Page 5: Sample Kpis

Addendum B

PHARMACY - KEY PERFORMANCE INDICATORS

Prescriptions Other Chemist Sales(OCS)

Cosmetics(CS)

Total

KPI's

1. Sales Per FTE Person

2. Sales Per Total Hour

3. Sales Per Square Metre

4. Average Sale

5. Percentage Credit Sale

6. Gross Profit Percentage

7. Advertising Percentage

8. Wages And Salaries Percentage

9. Interest Percentage

10. Occupancy Percentage

11. Total Expenses Percentage

12. Net Profit Percentage

13. Net Profit Per Total Hour

14. Net Profit Per Square Metre

15. Net Profit Per Owners Hour

16. Stockturn

17. Days Debtors Outstanding

18. Days Creditors Outstanding

19. Current Ratio

Ref - 06-77Page 5

Page 6: Sample Kpis

Addendum C

SUPERMARKET - DATA REQUIRED FOR KEY PERFORMANCE INDICATORS

GroceriesFruit &

Vegetables Deli Meat Total

Data Required

1. Number Of Working Owners

2. Number Of Full Time Equivalent (FTE) Employees

3. Total Hours Worked Per Quarter By Owners

4. Total Hours Worked Per Quarter By Employees

5. Floor Space

6. Sales For Quarter

7. Credit Sales For Quarter

8. Number Of Customers

Ref - 06-77Page 6

Page 7: Sample Kpis

Addendum D

SUPERMARKET - KEY PERFORMANCE INDICATORS

GroceriesFruit &

Vegetables Deli Meat Total

KPI's

1. Sales Per Full Time Equivalent (FTE) Person

2. Sales Per Total Hours

3. Sales Per Square Metre

4. Average Sale

5. Percentage Credit Sale

6. Gross Profit Percentage

7. Wages And Salaries Percentage

8. Interest Percentage

9. Occupancy Percentage

10. Advertising Percentage

11. Total Expenses Percentage

12. Net Profit Percentage

13. Net Profit Per Total Hours

14. Net Profit Per Square Metre

15. Net Profit Per Owners Hour

16. Stockturn

17. Debtors Days Outstanding

18. Creditors Days Outstanding

19. Current Ratio

Ref - 06-77Page 7

Page 8: Sample Kpis

Addendum E

DRILLING AND BLASTING - DATA REQUIRED FOR KEY PERFORMANCE INDICATORS

Drilling And Blasting

Data Required

1. Number Of Working Owners

2. Number Of Full Time Equivalent (FTE) Employees

3. Total Hours Worked By Owners

4. Total Hours Worked By Employees

5. Hours Sold - Employees

6. Hours Sold - Major Machinery

7. Sales For Quarter

8. Sales Of Labour For Quarter

9. Credit Sales For Quarter

10. Number Of Customers

11. Major Machinery Downtime Percentage

Ref - 06-77Page 8

Page 9: Sample Kpis

Addendum F

DRILLING AND BLASTING - KEY PERFORMANCE INDICATORS

Drilling And Blasting

KPI's

1. Sales Per Full Time Equivalent (FTE) Person

2. Sales Per Total Hours

3. Average Sale

4. Percentage Credit Sales

5. Gross Profit Percentage

6. Labour Percentage

7. Interest Percentage

8. Occupancy Percentage

9. Total Expenses

10. Labour Productivity Percentage

11. Major Machinery Productivity Percentage

12. Average Hourly Charge Rate - Labour

13. Average Hourly Charge Rate - Machinery

14. Machinery Downtime Percentage

15. Net Profit Percentage

16. Net Profit Per Total Hours

17. Days Debtors Outstanding

18. Days Creditors Outstanding

19. Current Ratio

Ref - 06-77Page 9

Page 10: Sample Kpis

Addendum G

HOME UNIT DEVELOPER - DATA REQUIRED FOR KEY PERFORMANCE INDICATORS

Data Required

1. Number of apartments in development

2. Land Cost

3. Construction Costs

4. Interest

Ref - 06-77Page 10

Page 11: Sample Kpis

Addendum H

HOME UNIT DEVELOPER - KEY PERFORMANCE INDICATORS

KPI's

1. Income Per Apartment Sold

2. Cost Of Apartment Sold

3. WIP Per Apartment

4. Interest Cost Per Apartment Per Quarter

5. Net Profit Per Apartment Sold

6. Debtors Days Outstanding

7. Creditors Days Outstanding

8. Current Ratio

Ref - 06-77Page 11

Page 12: Sample Kpis

Addendum I

LAND DEVELOPER - DATA REQUIRED FOR KEY PERFORMANCE INDICATORS

Data Required

1. Number Of Allotments Sold

2. Partly Completed Allotments At End Of Quarter

Ref - 06-77Page 12

Page 13: Sample Kpis

Addendum J

LAND DEVELOPER - KEY PERFORMANCE INDICATORS

KPI's

1. Income Per Allotment Sold

2. WIP Per Allotment

3. Cost Of Allotments Sold

4. Net Profit Per Allotment

5. Debtors Days Outstanding

6. Creditors Days Outstanding

7. Current Ratio

Ref - 06-77Page 13

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Addendum K

ENGINEERING - DATA REQUIRED FOR KEY PERFORMANCE INDICATORS

Off Road Accessories And Truck

Bodies

General Engineering And

Fabrication

Powder Coating Total

Data Required

1. Number Of Working Owners

2. Number Of Full Time Equivalent (FTE) Employees

3. Total Hours Worked By Owners

4. Total Hours Worked By Employees

5. Hours Sold

6. Sales For Quarter

7. Sales Of Labour For Quarter

8. Credit Sales

9. Number Of Customers

10. Work In Progress

Ref - 06-77Page 14

Page 15: Sample Kpis

Addendum L

ENGINEERING - KEY PERFORMANCE INDICATORS

KPI's

1. Sales Per Full Time Equivalent (FTE) Person

2. Sales Per Total Hours

3. Average Sale

4. Percentage Credit Sale

5. Gross Profit Percentage

6. Labour Percentage

7. Interest Percentage

8. Occupancy Percentage

9. Total Expenses Percentage

10. Labour Productivity Percentage

11. Average Hour Charge Rate Labour

12. Net Profit Percentage

13. Net Profit Per Total Hours

14. Days Debtors Outstanding

15. WIP As A Percentage Of Quarterly Sales

16. Days Creditors Outstanding

17. Current Ratio

Ref - 06-77Page 15

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Addendum M

RETAIL - DATA REQUIRED FOR KEY PERFORMANCE INDICATORS

General Store Retravision Newsagency

Clothing Surf Shop

A B C D

Data Required

1. Number Of Working Owners

2. Number Of Full Time Equivalent Employees (FTE)

3. Total Hours Work For Quarter By Owners

4. Total Hours Worked For Quarter By Employees

5. Total Floor Space

6. Sales For Quarter

7. Credit Sales For Quarter

8. Number Of Customers

Ref - 06-77Page 16

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Addendum N

RETAIL - KEY PERFORMANCE INDICATORS

KPI's

1. Sales Per FTE Persons (Owners And Employees)

2. Sales Per Total Hours

3. Sales Per Square Metre

4. Average Sale

5. Percentage Credit Sale

6. Gross Profit %

7. Labour %

8. Interest %

9. Occupancy %

10. Total Expenses %

11. Net Profit %

12. Net Profit Per Total Hours

13. Days Debtors Outstanding

14. Days Creditors Outstanding

15. Current Ratio

16. Stockturn

Ref - 06-77Page 17

Page 18: Sample Kpis

DISCLAIMER

The forms and commentaries contained in this report are provided as a guide only and should not form the sole basis for any advice in relation to the particular situation of any person without first obtaining proper professional advice.

This report is provided on the understanding that Nairn Fisher Limited will not be responsible as a result of any use made by users hereof of the forms or commentaries of this report without first obtaining specific professional advice. Neither shall Nairn Fisher Limited be responsible for any errors or omissions contained in these report. Nairn Fisher Limited expressly disclaims liability whether under contract or negligence and whether to a direct purchaser of these reports or to any other person who may borrow or use them in respect of any loss or damage flowing there from whether direct or consequential. In particular and without limiting the extent of this disclaimer Nairn Fisher Limited accepts no liability if any form or commentary contained herein, whether used in its original form or altered in some way by the user, proves not to be valid or not to attain the end result desired by the user. This exclusion shall extend both to the user and to any client of the user who may suffer loss as a result of the use of these reports and it shall apply even though Nairn Fisher Limited may have been negligent in the publication or preparation of these reports. The user acknowledges that it has not made known to Nairn Fisher Limited any particular purpose for which these reports are required and that it has not relied on Nairn Fisher Limited skill or judgement to provide a paper suitable for any such purpose.

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Ref - 06-77Page 18