Ashish Mishra

Flat-801, B-Wing, Valle Vista,Bavdhan,Pune - 411021

Mobile no: 91-9075305716 Email: a.mishra.3119888@gmail.com

SUMMARY3 years’ experience in Retail Banking sector. Hands on experience in different areas of banking operations such as account services, clearing process, cash management, compliance, audit process and handling HNI customers.

EDUCATION

2015 Imarticus Learning Mumbai, India Certified Investment Banking Operations Professional

» Securities And Derivatives» End to end Trade Life Cycle of Listed & OTC Products» Functioning of Clearing And Settlement Systems» Risk Management

2011 Institute Of Finance Banking & Insurance-NIIT Pune, India Post Graduation Diploma in Banking Operation (71%)

2008 - 2011 Indira College of Commerce & Science Pune, India Bachelors in Commerce (61%)

2006 - 2007 Aditya Birla Public school Renusagar, India H.S.C. (59.4%)

2004- 2005 Aditya Birla Public school Renusagar, India S.S.C. (58.6%)

TOTAL WORK EXPERIENCE: 3 Years 11 months

2014 – 2015 Bhargav Infrastructure Pvt LtdRole: Operation & Marketing Executive Process: Company Accounts

Responsibilities: Maintaining overall Accounts & Finance. Developing new business through cold calling, prospecting, building market specific data. Maintaining customer relationship through backend services. Marketing and promotional activities.

2011 – 2014 ICICI Bank LtdRole: Customer Service Officer Process: Teller Officer/Front Desk Officer

Responsibilities: Handling financial matters, customer’s queries, process and learning prospective with overall

responsibility of the branch. Looking after smooth functioning of bank operations/ process and checking for any frauds while

complying with operational process such as KYC and AML norms at the branch level. Generating revenue and fee income for the branch. Privilege banker for the HNI customers, wherein mainly involved in products & services like CA, SA, FD,

RD & LI etc. Handling of cash (cash officer teller authorizer) Acting as in charge of cash officer (teller) department and front desk queries. Monitoring different reports

for operational excellence and preparing reports regularly for managerial decisions. Clearing of cheque and processing postdated cheque. To ensure all available documents are available prior to opening of accounts (KYC check). Involved in generating sales of other banking products like insurance, mutual funds, FD to all bank

customers. Playing a key role in assessing current performance, processes and services and providing

recommendations regarding process improvements to maximize customer satisfaction.

Achievements Eagle Eye-ICICI Bank Awarded with “Eagle Eye” award from ICICI Bank for the fraud prevention. Sword of Honor-ICICI Bank Awarded with “Sword of honor” from regional head of the ICICI bank for the

achievement of maximum number of GOLD LOAN disbursement in a month.

OTHER ACHIEVEMENTS

Won a gold medal in the cluster level, zonal level & national level swimming Event. Won a silver & bronze medal in open state swimming championship held at Bareli Awarded as a sports captain of the college. Represented Uttar Pradesh as a captain in open state swimming competition held in Bareli.

PERSONAL INTERESTS

Learning to play a guitar through the Internet, it improves my concentration power. Swimming is something that de-stresses me and keeps me fit and healthy.