Soft Skills Catalogue (1)

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Program Title Competencies Mapped Duration

1. Personal Effectiveness

• Self Awareness

• Motivation

• Assertiveness

• Self Esteem & Confidence

2 Days, Instructor Led

Training

2. Business Communication

• Interpersonal Communication

• Spoke (Oral + Presentation Skills)

• Accent Neutralization

• Written Communication

2 - 4 Days, Instructor Led

Training

3. Planning & Prioritization • Goal Setting

• Time & Task Management

• Stress Management


Training

4. Business Leadership

• Moral & Ethical Leadership

• Delegation

• Trust

• People Management


Training

5. Change Management Program

• Adaptability

• Dealing with Ambiguity

• Risk Management

• Knowledge Management


Training

6. Conflict Resolution & Negotiation

Skills

• Diplomacy & Tact

• Criticism & Crisis Handling

• Problem Solving

• Negotiation


Training

7. Emotional Intelligence • Interpersonal Skills

• Relationship Management 1 Day, Instructor Led

Training

8. Creative Thinking • Ingenuity

• Lateral Thinking

• Presence of Mind

1 Day, Instructor Led

Training

9. Critical Thinking Training

• Analytical & Logical Reasoning

• Problem Solving

• Out of Box Thinking

• Decision Making


Training

10. Impact & Influence Training

• Persuasion

• Adapting to Change

• Presence of Mind

• Decision Making


Training

Soft Skill Catalogue



11. Customer Service

• Customer Focus

• Client Insight

• Client Delight

• Presentation Skills

• Communication

• Assertiveness


Training

12. Sales & Marketing Effectiveness

• Interpersonal Communication

• Persuasion

• Achievement Orientation

• Working Under Pressure

• Time & Task Management

• Client Management

• Networking Skills


Training

13. Strategic Planning & Project

Management

• Analysis & Synthesis

• Risk Management

• Team Dynamics

• Time & Resource Management

• Strategic Planning


Training

14. Team Building

• Trust

• Responsibility with accountability

• Interpersonal Skills

• Adaptability

• Initiative


Training

15. Achievement Orientation

• Target & Goal Setting

• Dealing with Ambiguity

• Risk Management

• Time Management

• Working Under Pressure


Training

16. Probing & Questioning Skills

Program

• Information Seeking

• Focussed Questioning

• Funneled Communication

• Diplomacy & Tact


Training

17. Business Etiquette

• Professionalism At The Work Place

• Cubicle & Meeting Protocol

• Email Etiquette

• Telephone Etiquette

• Dining Etiquette

• Personal Hygiene & Grooming

• Values, Ethics & Integrity

1 - 2 Days, Instructor Led

Training



18. Cross Cultural Sensitivity

• Globalization / Living In A Flat World

• Gender Sensitivity

• Cultural Integrity

• Respect


Training

19. Work Place Harassment

• Emotional Intelligence

• Assertiveness

• Respect

• Problem Solving

• Legal Literacy


Training

20. Vision and Mission Building

• Goal Setting

• Time & Resource Management

• Risk Management

• Futuristic Planning


Training

21. Training The Trainer (TTT)

• Approachability

• Interpersonal Dynamics

• Presentation Skills

• Enthusiasm

• Adaptability

• Impact & Influence


Training

22. Spiritual Intelligence At The Work

Place

• Moral & Ethical Leadership

• Non Judgmental Attitude

• Values, Ethics, Integrity

• Organisational Well Being


Training

Soft Skills Catalogue (1)

Documents

Transcript of Soft Skills Catalogue (1)