Chapter 1

Human Resource

ManagementA Strategic Function

Chapter 1 Overview

Human Resource Functions Who performs the Human Resource Function? Challenges for Human Resource Managers Human Resource Management Tomorrow Organization Performance and the Human Resource Manag

er Communicating Human Resource Programs Human Resource Management and Organizational Performa

nce＜ This symbol”□” indicates a table or figure appears at this point in the presentation. ＞

Human Resource Function□ Who Performs the Human Resource Function? The Human Resource Department□□ Challenges for Human Resource Managers Diversity in the Work Force□ Challenges and Contributions of Diversity Regulatory Changes Structural Changes to Organizations Technological and Managerial Changes within Organizations Human Resource Management Tomorrow□ Organizational Performance and the Human Resource Manager Communicating Human Resource Programs Guidelines for Communicating Human Resource Programs

Table1.1 Activities of the Major Human Resource FunctionsHuman Resource Planning, Recruitment , and Selection Conducting job analyses to establish the specific requirement of individual jobs within the organization . Forecasting the human resource requirements the organization needs to achieve its objectives. Developing and implementing a plan to meet these requirements . Recruiting the human resources the organization requires to achieve its objectives. Selecting and hiring human resources to fill specific jobs within the organization.

Human Resource Development Orienting and training employees. Designing and implementing management and organizational development programs. Building effective teams within the organization structure. Designing systems for appraising the performance of individual employees. Assisting employees in developing career plans.

Compensation and Benefits Designing and implementing compensation and benefit systems for all employees. Ensuring that compensation and benefits are fair and consistent .

Safety and Health Designing and implementing programs to ensure employee health and safety . Providing assistance to employees with personal problems that influence their work performance.

Employee and Labor Relations Serving as an intermediary between the organization and its union(s) . Designing discipline and grievance handling systems.

Human Resource Research Providing a human resource information base . Designing and implementing employee communication systems .

Human Resource Function□ Who Performs the Human Resource Function? The Human Resource Department□□ Challenges for Human Resource Managers Diversity in the Work Force□ Challenges and Contributions of Diversity Regulatory Changes Structural Changes to Organizations Technological and Managerial Changes within Organizations Human Resource Management Tomorrow□ Organizational Performance and the Human Resource Manager Communicating Human Resource Programs Guidelines for Communicating Human Resource Programs

Table 1.2 Examples of the Types of Assistance Provided by a Human Resource Department

Specific Service Advice Coordination

Maintaining employee records Disciplinary matters Performance

appraisals

Handling initial phases of Equal employment compensation

employee orientation opportunity matters matters

Figure 1.1 Three Types of Assistance Provided by a Human Resource Department

Specifics services

Human Resource

Department Advice

Coordination

Operating Manager

Human Resource Function□ Who Performs the Human Resource Function? The Human Resource Department□□ Challenges for Human Resource Managers Diversity in the Work Force□ Challenges and Contributions of Diversity Regulatory Changes Structural Changes to Organizations Technological and Managerial Changes within Organizations Human Resource Management Tomorrow□ Organizational Performance and the Human Resource Manage

r Communicating Human Resource Programs Guidelines for Communicating Human Resource Programs

Table 1.3 Civilian Labor Force, 2002 and Projected to 2012, and Projected Entrants, Stayers and Leavers, 2002-2012

2002-2012

Group 2002 Entrants Leavers Stayers 2012

Total 144.9% 40.5% 23.1% 121.8% 162.3% MEN 77.6 20.6 12.8 64.7 85.3 Women 67.3 19.9 10.3 57.1 77.0White, non-Hispanic 126.9 32.6 21.0 105.9 138.5 Men 66.9 16.2 11.5 55.4 71.6 Women 60.0 16.4 9.5 50.5 66.9Black, non-Hispanic 16.6 5.5 2.3 14.2 19.7 Men 7.8 2.9 1.1 6.6 9.3 Women 8.8 2.6 1.2 7.6 10.4Hispanic origin 17.9 7.8 2.0 15.9 23.8 Men 10.6 4.3 1.3 9.3 13.7 Women 7.3 3.5 .7 6.6 10.1Asian and other, non-Hispanic 8.1 1.8 1.8 4.2 12.0 Men .9 1.0 2.2 6.6 Women .9 .8 2.0 5.4※All figures are in millions .

Human Resource Function□ Who Performs the Human Resource Function? The Human Resource Department□□ Challenges for Human Resource Managers Diversity in the Work Force□ Challenges and Contributions of Diversity Regulatory Changes Structural Changes to Organizations Technological and Managerial Changes within Organization

s Human Resource Management Tomorrow□ Organizational Performance and the Human Resource Mana

ger Communicating Human Resource Programs Guidelines for Communicating Human Resource Programs

Human Resource Function□ Who Performs the Human Resource Function? The Human Resource Department□□ Challenges for Human Resource Managers Diversity in the Work Force□ Challenges and Contributions of Diversity Regulatory Changes Structural Changes to Organizations Technological and Managerial Changes within Organization

s Human Resource Management Tomorrow□ Organizational Performance and the Human Resource Mana

ger Communicating Human Resource Programs Guidelines for Communicating Human Resource Programs

Human Resource Function□ Who Performs the Human Resource Function? The Human Resource Department□□ Challenges for Human Resource Managers Diversity in the Work Force□ Challenges and Contributions of Diversity Regulatory Changes Structural Changes to Organizations Technological and Managerial Changes within Organization

s Human Resource Management Tomorrow□ Organizational Performance and the Human Resource Mana

ger Communicating Human Resource Programs Guidelines for Communicating Human Resource Programs

Human Resource Function□ Who Performs the Human Resource Function? The Human Resource Department□□ Challenges for Human Resource Managers Diversity in the Work Force□ Challenges and Contributions of Diversity Regulatory Changes Structural Changes to Organizations Technological and Managerial Changes within Organiza

tions Human Resource Management Tomorrow□ Organizational Performance and the Human Resource Mana

ger Communicating Human Resource Programs Guidelines for Communicating Human Resource Programs

Human Resource Function□ Who Performs the Human Resource Function? The Human Resource Department□□ Challenges for Human Resource Managers Diversity in the Work Force□ Challenges and Contributions of Diversity Regulatory Changes Structural Changes to Organizations Technological and Managerial Changes within Organization

s Human Resource Management Tomorrow□ Organizational Performance and the Human Resource Mana

ger Communicating Human Resource Programs Guidelines for Communicating Human Resource Programs

Figure 1.2 Questions for Understanding the Organization’s Business Strategy

What are the goals of the organization over the next year, 3 years, 5 years, and 10 years?

How would you describe the organization’s core business? How does your organization compare with competitors in

market share and customer service? Will the company be growing via merger and acquisition or

from internal growth? Will growth be local, national, or global? Will growth be from expansion of current businesses or

from an expansion in scope ? Instead of growth , will there be downsizing and if so, why? What are the organization’s revenue objectives over the

short and long terms?

Human Resource Function□ Who Performs the Human Resource Function? The Human Resource Department□□ Challenges for Human Resource Managers Diversity in the Work Force□ Challenges and Contributions of Diversity Regulatory Changes Structural Changes to Organizations Technological and Managerial Changes within Organization

s Human Resource Management Tomorrow□ Organizational Performance and the Human Resource

Manager Communicating Human Resource Programs Guidelines for Communicating Human Resource Programs

Human Resource Function□ Who Performs the Human Resource Function? The Human Resource Department□□ Challenges for Human Resource Managers Diversity in the Work Force□ Challenges and Contributions of Diversity Regulatory Changes Structural Changes to Organizations Technological and Managerial Changes within Organizations Human Resource Management Tomorrow□ Organizational Performance and the Human Resource Manage

r Communicating Human Resource Programs Guidelines for Communicating Human Resource Program

s

Questions