Welcome to (enter school name)’s

SchoolMax Family Portal

Information Session

Please make sure:

• You have signed in• You have taken one handout per

family• You select all cell phones to

silence/vibrate• You hold all questions until the end

Tonight’s Agenda

• Family Portal System Access• Logging in• Main system navigation• Main system tabs

– Attendance– Schedule– Gradebook– Progress Reports– Discipline– My Profile

• Updating Account Information• Requesting access

SchoolMax Family Portal

System Access

Accessible from PGCPS Home Page (top)

Hover your mouse over the “Parents” tab.

When “SchoolMAX” Family Portal appears, click on that

link.

Accessible from PGCPS Home Page (bottom)

SchoolMax Family Portal

Logging In

Currently two options:

English

Spanish

Enter username and password

here

Main account assistance

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2

1. Enter Parent Access Key from letter given in the dialogue box.

2. Click on Submit.

“I need to register” links here:

1. Create a Username and Password.

2. Choose three security questions and their appropriate answers.

3. Click Create Account.

1. Click on “I forgot my password” link

2. Enter District Number: “16”

3. Enter username established when you registered

4. Click Continue

“I forgot my password” links here:

1. You must answer the three secret questions set up when you registered for your account.

2. Click Reset Password.

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2

School of Student’s enrollment

•User Name

•Home Link

•Logout and Auto Logout Feature

•Main system navigation: tab based

•Student name

General account information

SchoolMAX Main Screen

SchoolMAX Family PortalAttendance Tab

Attendance Tab Information (top)

This information can be sorted.

Attendance Tab Information (bottom)

This information can be sorted.PGCPS does not use nor display this information.

SchoolMAX Family Portal

Schedule Tab

This is what will been seen after clicking on the Schedule Tab.

This is a Middle School Schedule.

(MS & HS)

To see all of your student’s classes, click on the drop down

arrow and choose “All”.

Then click “Go”

A Day B Day

Middle School/High School Schedule

What’s shown for each class:

Course number

Course name

Location of class

Primary educator

Educator’s email address

SchoolMAX Family Portal

Gradebook Tab

Two ways to view student’s grades

This is what is seen on the Gradebook Tab

AB C D E

A – Category & Assignments

B – Due Date of Assignments

C – Whether the assignment has been graded

D – Scoring information (maximum, student’s score, percentage)

E – Any notes on the assignment from the teacher

Additional Course Grade Information

Two ways to view student’s grades

Remember, there are two ways to view grades. Let’s explore the Assignment’s link.

All assignments for the course appear in chronological order.

Same information displayed as Grades link (Due Date, Maximum Points, Score,

Comments)

This information can be sorted by Assignment, Due

Date, Max Points or Comments

Clicking on an individual assignment link gives you more information about that particular assignment

SchoolMAX Family Portal

Progress Report Tab

Provides information from the last published grade

SchoolMAX Family Portal

Discipline Tab

Displays all Discipline Referrals entered by an Administrator

SchoolMAX Family PortalMy Profile Tab

This tab allows you to view and request an update on account information

Clicking on Change Password Link will allow you to change your pass to your account.

Please note there are restrictions on creating

your password.

Clicking on Edit Phone/Address button will allow you to submit a request to change your address pending

verification.

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2

To request:

1. Enter corrected information

2. Click on Update Phone/Address

button

Clicking on Change Profile button will allow you to change your email address.

SchoolMAX Family Portal

Frequently Asked Questions

Family Portal FAQs

1. How do I receive my letter with my access key?

2. What do I do if I forget my password?

3. Who can I call for assistance?

1. (Enter your school’s procedures here)

2. Use the “I forgot my password” link

3. (Enter the names of your Parent Liaisons or other staff members assisting with the Portal)

SchoolMAX Family Portal

Where to find information

PGCPS Home Page > www1.pgcps.org/sis

Shows information regarding report

cards

Will take you to a link for the manual on how to navigate

the Family Portal

SchoolMax Family Portal

Any questions?

Thank you for coming!