FEMA 17 Mistakes in Emergency Plans & How to Avoid Them.

17 Mistakes in Emergency

Plans & How to Avoid Them

Bo Mitchell911 Consulting

President

Police Commissioner (Ret.)

Certified Emergency Manager

CEM, CPP, CBCP, CHCM, CHSP, CHS-V, CHEP CSHM, CFC, CIPS, CSSM, CSC, CAS, TFCT3,

CERT, CMC

Housekeeping

•Emergency Exits

•Copy of Presentation

•Survey

•Cell Devices

Expert Consultant

• Landmark Legal Cases

• Expected Settlements:

$1 Billion Each

• “Failure to Plan”

• “Failure to Train”

Speaker•FEMA•NASRO•CUPIC•NECUSA•NFPA

•ASSE•SHRM•WSO•GOV/SEC

IACLEA

911 Consulting Clients

GE HQSubway HQHyatt Corp HQ Health NetGartner HQSwiss Army HQ

Cablevision

ExxonMobil

Goodrich

Pratt & Whitney

Greenwich Cap

MasterCard HQ

911 Consulting Clients

•14 Secondary

•Western CT Univ.

•Central CT Univ.

GM Renaissance CenterDetroit

Waldorf=AstoriaNY, NY

7 World Trade CenterNY, NY

1 WTC & 7 WTC

•Public

•Private

•Public

•Private

•<2M

•Public

•Private

•<2M

•2M-10M

•Public

•Private

•<2M

•2M-10M

•>10M

•Chief

•DoS

•Chief

•DoS

•Dean

•Chief•DoS•Dean•VP

•Biz Mgr

•CAO

•Biz Mgr

•CAO

•CFO

•Biz Mgr•CAO•CFO•CEO

POP QUIZ

Emergency Plan?

POP QUIZ

1910.34

POP QUIZ

NFPA 1600

POP QUIZ

•ICS•NIMS

POP QUIZ

•GAO

•AHRQ

POP QUIZ

•BJS

•NASRO

•NCEF

POP QUIZ

•1910.38•1910.39

Suzanne’s

29 U.S.C. §666(e)

POP QUIZ

Reviewed

POP QUIZ

OSHA Compliant?

POP QUIZ

OSHA Compliant:

Fair Warning

Fair Warning!!!

I Will Be

Candid

“Everything Is Always My Fault”

Biggest Threat?

Biggest Threat

Denial

Mitchell’s 6 Phases of

Denial

6 Phases of Denial

1.It Won’t Happen to ME

6 Phases of Denial1. It Won’t Happen to ME

2.It Won’t Happen HERE

2. It Won’t Happen HERE

3.It Won’t Happen NOW

3. It Won’t Happen NOW

4.If it does Happen, it Won’t Be that BAD

4. If it does Happen, it Won’t Be that BAD

5.If it is that Bad, my Insurance Co. Will Take Care of It.

4. If it does Happen, it Won’t Be that BAD

5. If it is that Bad, my Insurance Co. Will Take Care of It.

6.Ohmygod, Why Didn’t We Plan for THIS

WhyPlan &Train?

RiskNeverSleeps

WhyPlan &Train?

Risk Always

Multiplies

Tell Me:What’s

Required by Law?

Campuses

Compliance

Issues

Emergency Planning

•Authorities•Who Is Covered•Responsible Party

Before You’re a Campus,

You’re a Workplace

Why We Plan

OSHAis not a town in

Wisconsin.

29 CFR 1910.34

“Sections 1910.34 through 1910.39 apply

to workplaces in general industry

except mobile workplaces such as vehicles or vessels”

OSHA Exempt?

• Churches

OSHA Exempt?

• Churches

• Day Care

OSHA Exempt?

• Churches

• Day Care

• 501(c)(3)

OSHA Exempt?

• Churches

• Day Care

• 501(c)(3)

• PDs

OSHA Exempt?

• Churches

• Day Care

• 501(c)(3)

• PDs

• FDs

OSHA Exempt?

• Churches

• Day Care

• 501(c)(3)

• PDs

• FDs

• Feds

OSHA Exempt?

• Churches

• Day Care

• 501(c)(3)

• PDs

• FDs

• Feds

• States

OSHA Exempt?

• Churches

• Day Care

• 501(c)(3)

• PDs

• FDs

• Feds

• States

• City Hall

OSHA Exempt?

• Churches

• Day Care

• 501(c)(3)

• PDs

• FDs

• Feds

• States

• City Hall

• Private Campuses

OSHA Exempt?

• Churches

• Day Care

• 501(c)(3)

• PDs

• FDs

• Feds

• States

• City Hall

• Private Campuses

• Public Campuses

Congress Said

“NO!” to all.

Every Employer in US

Shall Have EAP & FPP

Without Exception

Mandatory

OSHA Regulations

29 CFR 1910.38/.39

• Emergency Action Plan

• Fire Prevention Plan

Mandatory

OSHA Regulations

• 29 CFR 1910.151

• 29 CFR 1910.1030

Standard of Care

Mandatory

State Fire Code

Standard Used?

NFPA 1600

Standard

NFPA 1600:Recognized in Law by US Congress as

the Standard.

NFPA 1600 Standard

•California

•Florida

•Connecticut

New for 2012

DHS has Published New Regs Aimed

Specifically at YOU

(All Pvt-Sector Employers!)

Standard Used?

NFPA 1600

New for 2012

Standard & Poor’s

New for 2012

• S&P Audit Requirements: Review Your Emergency, Disaster Recovery & Business Continuity Plans.

• If you can’t be resilient, then you can’t pay your LOC, mort., loan, etc.

Standard Used?

NFPA 1600

NFPA 1600 Standard

• These Are “Shoulds,” Not “Shalls.”

• BUT, in the Hands of a Litigator in front of a Jury:

The “Shoulds,” turn into “Shalls.”

So….

•OSHA: Shall Create/Train Plans

•NFPA 1600: Contents: All Hazards

All-Hazards

All-Hazards Planning

This Is Not Your Father’s

Not Just:

•Fire

•Weather

1. Shelter in Place

2. Chemical Spills

3. Active Shooter

4. Hostage

5. Headcount

6. Workplace Violence

7. Suspicious Pkg

8. Bomb Threat

9. Search & Seizure

10.Emrgncy Shutdown

11.Earthquake

12.Power Failure

13.Mandatory Evac

14.Terrorism

15.Shelter in Place

All Hazards: Mandatory

• Special Needs Personnel

• Visitors

•Contractors

•Headcounts

• Training

Who is

Covered?

Who Is Covered?

1.Employees (OSHA)

2.All Occupants (Fire Code)

3.Contractors (OSHA)

4.Special Needs (ADA+)

5.Visitors (Prem Liability/FC)

Responsible

Officer?

Responsible Party?

CEOSCOTUS

CEO = Resp Officer

1.Does Your CEO Know This?

CEO = Resp Officer

2.Shouldn’t They?

CEO = Resp Officer

2.Shouldn’t They?

3.Wouldn’t You?

Contractors

• Imbedded

•Short Term

•Cafeteria

•Landscaping

•Cleaning Crew

• IT

•Security

•Bus

Contractors

•OSHA: You’re the “Host Employer.”

•Shall Treat Them Like FTEs

Yale Construction: Site of Worker Death

1-Man Contractor: You Didn’t Even Know

Contractors

You Can NOT Outsource Risk.

You CAN share it by contract

WhyPlan &Train?

Why Plan?

U.S.: Justice Measured in $

Why Plan?

•U.S.: Justice Measured in $$$

•More Justice? More $$$

Why Plan?

•U.S.: Justice Measured in $$$

•More Justice? More $$$

•Juries Armed: Commas & Zeros

Why Plan?• U.S.: Justice Measured in $$$• More Justice? More $$$• Juries Armed: Commas & Zeros

•Jurors: Most Are

Parents

Cook County Fire

Cook Co. Fire6 Dead

$4-5 Billion

One Meridian Plaza

1 Meridian Plaza

3 Dead$4 Billion

First Interstate Bank

1st Interstate1 Dead

$2 Billion

WhyPlan &Train?

Employees

Stuff!

National Research

85%Safety:

MOST Important

Issue at Work

National Research

•85%• Safety: MOST Important Issue at Work

• More Imp than:

»Wages

»Leave

»Sick Days

»Overtime

»Union

What Are the Risks to

Threats

3.8 Million

Concussions

YearlyCDC

Threats

25,600,000Adult Diabetics

1 of 9 Americans

Threats

19+ : Sports/Recreation

1.6 million Injuries: All Kinds

66,000 Hospitalized

Threats

•73,000 TBIs•10,500 Hospitalized

Threats

17,000 Students Injured on Buses

per Year(As Reported in Emergency Rooms)

National Coalition for School Bus Safety

Threats

2,200 Fires Yrly in College

Threats

Tot = 797,500

per Year!

Only 42.5%

are closed with a benign explanation

Threats

Bullying

160,000 Kids Stay Out of Classes Every Day Because of the Threat

of Bullying

Threats• 18% of students in

affluent suburban schools have carried weapons to classes• 48% of students in

affluent suburban schools report knowing a friend who carried a weapon to classes.

Weapons in an Affluent Suburban School Study

Threats

• 36.2% of college students: multiple bouts: depression; • 6.6% Seriously considered

suicide• 5.2% Cut/hurt themselves• 1.1% attempted suicide.

ACHA National College Health Assessment 2011

Before You’re a Campus,

You’re a Workplace

Threats

4.1 MMWorkplace Injuries

AnnuallyDOJ

Threats

2 millionWorkplace Violence

Annually

Threats

Every Day:

•2 People Murdered

Every Hour •26 Rapes

Threats

349,500

HazMat

SpillsNFPA

Threats

HazMat Spills

• 800,000 Shpmnts Daily

• 60,000 Spills Yearly

• Train-on-Vehicle Collision:

Every 90 minutes

DOT & EPA

Threats

10,000Sudden Cardiac

EventsAmerican Red Cross

Threats

1 Million Calls to 911

Every DayNENA

Threats

5,071Workplace

Deaths

Threats

111,500

Structural Fires

Threats

$2.6 BillionLoss:

Structural Fires

Threats

•Chemistry Lab

•Summer Program

•Day Care Program

•After-School Program

Threats

•Volunteers

•Visitors

•Coaches

•Contractors: Cafeteria, Facilities

Threats

78%Orgs Out of Biz

In 2 Years

Agility Recovery Solutions

Threats

Can’t Resume: 5 Days

Out of Biz: 1 Year

Agility Recovery Solutions

Campus Readiness:State of the

National Research

•GAO 2007

•AHRQ 2009

•BJS (2004-05)

•NASRO (2001-04)

•NCEF (2008)

National Research

•GAO 2007: F•AHRQ 2009: F•BJS (2004-05): C•NASRO (2001-04): F•NCEF (2008): D

All Nat’l Research: Most Campuses

Under PlannedUnder TrainedUnder ExercisedUnder DrilledDon’t Coord/Train w. Emergency Services

NACUBO

Coord w. Local ES?

Non-Existent for:PlanningTrainingExercises Drills

• 92%: “soft targets” for terrorists • 74%: Inadequately

prepared.• 51%: Em plans are not

adequate. National School-Based law Enforcement Survey

• 66%: Plans are not exercised • 55%: Staff not receive

training • 65%: Bus drivers not

trained

National School-Based law Enforcement Survey

Emergency Response Planning

WhyPlan?

Over-RidingIssue?

Overriding Issue

DENIAL

17 Common Mistakes in Emergency

Compliance Standards

•OSHA

•State Fire Code

•NFPA 1600

Common MistakesPlanning Ignores:

•Visitors

•24/7/365

•Coaches

•Volunteers

•Substitutes

Common Mistakes

Headcounts & AAs

•Employees

•Visitors

•24/7/365

•CoachesCoaches•VolunteersVolunteers•SubsSubs

Common Mistakes

Headcounts & AAs

• Required by Fed Law for Employees, Everyone!

• Must Have a Real Procedure

• Must be Able to Account for Everyone to Em Services for Any Hazard

Emergency

OSHARequires

Every Emp:Emergency Team

Police /Fire /EMTs are not the 1st responders

Employees are the 1st responders

“Emergencies don’t keep

office hours.”

Emergency

Team???

Em Team Size

•Too Few Team Members

•NFPA 1600: 1:3 - 1:7

• DHS: 1:5

Common Mistakes

Emergency Team1. Is it Real?

2. Not Clear Cut Who Commands in Absence of Top People

3. Fail to Command Everyone

Emergency Team• Too Small: DHS/NIMS 1:5

•Not Trained

• Too Few Radios

•Not Deployed:All BldgsAll HoursAll Year Long

Recommendation

Train Many Employees As

Emergency Response Team

Training

“Train Everyone…

Including the Band.”

OCEANOS

Oceanos

•1991

•571 Personnel

•Sinking

Oceanos• 1991

• 571 Personnel

• Sinking

•Capt & Crew Abandoned 1st

Oceanos• 1991• 571 Personnel• Sinking• Capt & Crew Abandoned 1st

•They Raised No Alarm!

Oceanos"When I give the order abandon ship, it doesn't matter what time I leave.

Abandon is for everybody. If some

people want to stay, they can stay."

OCEANOS

•7 Hrs to Rescue

OCEANOS•7 Hrs to Rescue

•SA Navy & AF: 16 Helicopters

OCEANOS• 7 Hrs to Rescue• SA Navy & AF: 16 Helicopters

•Tour Director Took Command!

OCEANOS•Tour Director Took Command

•The Band: Emergency Team!

Training

“Train Everyone…

Including the Band.”

Training

When Your Campus Is Struck w an Emergency, You Will Be Accused of

Abandonment Too If You Don’t Have Enough

People Trained.

Emergency Team

•OSHA

•NIMS

CommandControl

Communications

Emergency Team

Common Mistakes

CommunicationsCells, Land Lands, IT & Power

Will All Fail

How Will You Communicate:

•Headcounts

•Injured Person

•Unfolding Situations

Communications

Only Way:

2-Way Radios

For All

Why We Plan & Train

•Great plans are a smart thing.

•Training is

everything.

Training is Everything

• 737 Canada Fiery Crash Evacuation

No Fatalities

• 737 Greek Fiery Crash55/137 Fatalities

Training is Everything

Difference?•Non-Fatal Crash: 75% were

frequent business flyers• 55 Fatalities: Almost 100%

were 1st-time flyers

Hudson River

Survival was not the result of a miracle…

Hudson River

Survival was

the result of

training.

Common Mistakes

TrainingMandatory

• Train All Personnel

• In Classroom

• Annually & At Hire

• “Qualified” Trainer

(by Experience, Training)

Training• On-screen Can Only Supplement• Must Include:

EmployeesContractorsCoachesVolunteersSubs

How Do We Get People to

Training Sessions?

This Is A Real

Challenge!

Getting Personnel to

Training Is Like Herding

Ironic

•98.5% Love Training

• “Why Didn’t You Do This Before?”

• “Can We Train More Than Annually?”

Training Is More Than Training

1.Not Just Training

Training Is More Than Training1. Not Just Training

2.Bond Emps into Safety Culture

2. Bond Emps into Safety Culture

3.Build Emp Awareness

3. Build Emp Awareness

4.Knock Down Silos

4. Knock Down Silos

5.Integrate Safety into Their Jobs

4. Knock Down Silos

5. Integrate Safety into Their Jobs

6.Instill Sense of Responsibility

4. Knock Down Silos

6. Instill Sense of Responsibility

7.Increase Emp Ownership: Safety & Security

4. Knock Down Silos

6. Instill Sense of Responsibility

7. Increase Emp Ownership: Safety & Security

Force Training?

•Force Training All the Time Right NOW!

Force Training Already

•Software•Labs•Facilities•Mntnce

•EHS•SOs•PD•Sex Hrmt

Force Training?

• Force Training All the Time Right NOW!

•If Em Training is Required by Fed Law…

Force Training?

• Force Training All the Time NOW!

• If Em Training is Required by

Fed Law… isn’t it a condition of employment?

Recommendations

1.Must Get CEO Buy-in

2.Must Mount Marketing Plan

3.Must F/U

4.Must Police

Common Mistakes

Bullying

•Policy: “We’re Against it”

•No Hard Procedures

•No Reporting

•No Training

Common Mistakes

•Most Bus Companies Do Not Fulfill Their Own Training Rquiremnts

•What’s in Your Contract?

• Should Be All Hazards

Common Mistakes

Theater/Stage• Dangerous Places

• Need a Safety Plan

• Need Training:Faculty/StaffStudentsVolunteers

Common Mistakes

Field Trips• More Than a Signed Release

• You Are Totally Responsible Near, OOS & Abroad

• Written Plan: Address Behaviors & Responses of Students & Adults

• Training: Critical

• Command/Control/Comnctns

Common Mistakes

Stadium• Needs Stnd-Alone Pln• Never Exercised• Never Drilled• Always Hated

Common Mistakes

Evacuation Maps

•Required by Law

•Must be for Every Employee from Any/All Parts of Every Building

Evacuation Maps

29 CFR 1910.38

29 CFR 1910.36

29 CFR 1910.37

Common Mistakes

HazCom: MSDS• OSHA: Employee Right to Know• You Must Have a HazCom Plan• Plan Must be Trained At Least

Once to All Employees AND when any new Chemicals Are Introduced.• Most Cited OSHA Reg/Fine

HAZCOM

29 CFR 1910.1200

Common Mistakes

Medical Emergency• Establish Standard of Care

• Employees, Visitors, etc.

• When to Call 911

• 1st Aid Training? 4 Min Rule

• Prohibit Transport Off Premises

• Who is Trained/How Many

Medical Emergency

1st Aid:

29 CFR 1910.151

Bloodborne Pathogens:

29 CFR 1910.1030

Common Mistakes

Special Needs• Required by St. & Fed Law

• Emp, Volunteers, Visitors

• 2011 Changes: Regs

• Pregnant, Move Slowly, Hard of Hearing, No English…

• Temporarily on Crutches, etc.

• Integrate into Emergency Team

Special Needs1.ADA 28 CFR 36

2.ADA Guidelines

3.ANSI A117.1

4.DHS Exec Order 13347

5.NFPA 507

6.NFPA 101

7.NFPA 1600

Suzanne’s

Suzanne’s Law

Amber Alert:

College & Universities

Missing Students

12,000Recorded

Suzanne’s Law

• 31 December 2005

•Mandatory: 18-21 Missing

•No Waiting Period

•Must Investigate

•Report: NCIC

Common Mistakes

Plagiarism•Dangerous & Illegal

• “Site Specific”

•Copy an “F” Student,

Get an “F”

• Titanic Liabilities

Common Mistakes

Plans Out of Date

•No Annual Review

•Best Practices

•New Laws/Regs

•Training/Drills

Common Mistakes

“No One Cares”

•Common Belief

•200,000 Calls: OSHA

•Costs: Fines +Sr.Time +Lawyers

Common Mistakes

“No One Cares”

OSHA Enforces

Whistleblower Law for 19 Agencies

Common Mistakes

“No One Cares”

•“Failure to Plan”•“Failure to Train”

Common Mistakes

“No One Cares”

29 U.S.C.

§666(e)

Common Mistakes

“No One Cares”

•Negligence Presumed

•Courts Love NFPA

Common Mistakes

“No One Cares”

“There are precautions so imperative that even their universal disregard will not excuse omission”

US Supreme Court

Common Mistakes

“We’ve Had No Incidents”

“We’re a Family”“We’ve Been

Lucky”

Common Mistakes

“Luck Is Not a Strategy”

WhyPlan &Train?

Why Plan & Train?

•Protect Your

Why Plan & Train?

•Protect Your Brand

•Parents Suing USC

Why Plan & Train?

•Protect Your Brand

•Parents Suing USC

•USC “Lied”

Why Plan & Train?

• Protect Your Brand

• Parents Suing USC

• USC “Lied”

•Promised Safe Campus

Why Plan & Train?

• Protect Your Brand• Parents Suing USC• USC “Lied”• Promised Safe Campus

•2 Kids Dead

•If We’re Never Hit, our ROI is Zero…Thank God!

ROI• If We’re Never Hit, our ROI is Zero…

Thank God!

•If We Are Hit, Our ROI Is Measured in the 10s of Millions!

ROI1.Protect Brand

2.Protect People

ROI1.Protect Brand

2.Protect People

3.Protect CEO’s Posterior

ROI1.Protect Brand

2.Protect People

4.Protect Productivity

ROI1.Protect Brand

2.Protect People

5.Protect $$$

ROI1.Protect Brand

2.Protect People

5.Protect $$$

6.85% ID Safety

ROI1.Protect Brand

2.Protect People

5.Protect $$$

6.85% ID Safety

7.98.5 Love This Stuff

ROI1.Protect Brand

2.Protect People

5.Protect $$$

6.85% ID Safety

8.Parents Love This 2

ROI1.Protect Brand

2.Protect People

5.Protect $$$

6.85% ID Safety

ROI1.Protect Brand

2.Protect People

5.Protect $$$

6.85% ID Safety

ROI1.Protect Brand

2.Protect People

5.Protect $$$

6.85% ID Safety

11.Knock Down Silos

ROI1.Protect Brand

2.Protect People

5.Protect $$$

6.85% ID Safety

11.Knock Down Silos

12.Integrate Safety: Their Jobs

ROI1.Protect Brand

2.Protect People

5.Protect $$$

6.85% ID Safety

11.Knock Down Silos

ROI1.Protect Brand

2.Protect People

5.Protect $$$

6.85% ID Safety

11.Knock Down Silos

14.Incr Emp Ownership

Summary

RiskNeverSleeps

Risk Always

Multiplies

Threats

•4.1 MM Injuries

•2 MM WPV

•349,500 Haz Spills

Threats

•10,000 Attks

•1 of 9: Diabetes

•1 MM Calls: 911

Threats

•111,500 Fires

•$2.6 B Fire Loss

Threats

•800,000 Haz Shipments/Day

•60,000 Spills/Year

•Every 90 Mins:

Train on Vehicle

Threats

•73,000 TBIs•10,500 Hospitalized

Threats

17,000 Students Injured on Buses

per Year(As Reported in Emergency Rooms)

National Coalition for School Bus Safety

Threats

2,200 Fires Yrly in College

Threats

Tot = 797,500

per Year!

Only 42.5%

are closed with a benign explanation

Threats

Bullying

160,000 Kids Stay Out of Classes Every Day Because of the Threat

of Bullying

Threats

• 36.2% of college students: multiple bouts: depression; • 6.6% Seriously considered

suicide• 5.2% Cut/hurt themselves• 1.1% attempted suicide.

ACHA National College Health Assessment 2011

Threats

•16% of college students report multiple bouts of depression; •1% attempted suicide.

ACHA National College Health Assessment

Threats

•78% w/o a Plan: Out of Biz: 2 Yrs

•90%: If Can’t Op in 5 Days Out of Biz in 1 Yr.

17 Common Mistakes in Emergency

1. Compliance

Emergency Action &

Fire Prevention Plans

Authorities?

OSHASt/City Fire CodeCourts/Juries•Premises Liability•Case Law

Who Is Covered?

Employees (OSHA)All Occupants (Fire Code)Contractors (OSHA)Special Needs (ADA+)Visitors (Prem Liability/FC)

2. Resp Party:

Responsible Party?

CEOSCOTUS

CEO = Resp Party

Does Your

Know This?

3. All-Hazards

Standard Used?

NFPA 1600

Compliance Standards

New: 2012•New DHS•S & P

3. All-Hazards Planning

Shelter in Place Chemical Spills Active Shooter Hostage Headcount Workplace

Violence Suspicious Pkg

Bomb Threat Search & Seizure Emrgncy Shutdown Earthquake Power Failure Mandatory Evac Terrorism Shelter in Place

• Summer Prog

• After-School

• Day Care Prog

• Theater Safety

• Shop Safety

• Fall Protection

• Spill Clean-Up

• Lab Safety

• Visitors

• Contractors

• Volunteers

• Field Trips

• Trips Out of St

• Trips Abroad

Common Mistakes

•Focus: Studs Only•Drills•Headcount•Emergency Team•Communications

Common Mistakes

•Buses•Evacuation Maps•HazCom/MSDS•Theater/Stage•Medical Emerg.

Common Mistakes

4. Special Needs

Personnel

Common Mistakes

5.Visitors

6.Coaches/Vols

Common Mistakes

7. 24/7/365

8. Headcounts

Common Mistakes

9. Training: Emergency Team All Employees Studs as Emps PT & Volunteers

Common Mistakes

10.Emergency Team:

Required by Law

Common Mistakes

10.Size of Em Team1:5Too Few Commanders

Common Mistakes

11.Communications Cells/PTT/Land Lines

Won’t Work 2-Way Radios

Mandatory

Common Mistakes

12.HazCom

13.Evac Maps

Common Mistakes

14.Plagiarism

15.Out of Date

Common Mistakes

16.“No One Cares”

17.“Luck is Not a Strategy”

$1 of Prevention

=$10 Million of

•Threats: Manifest

•Vulnerabilities: Ubiquitous & Foreseeable

•Responsibility: Absolute

•Liabilities: Titanic

Challenge

This is a huge, ugly

Huge Job

Long To-Do ListBig ResponsibilityFew ResourcesNo One Wants to Do ThisNo Support from Mgmt

Resources

TimeMoneyPeople

ExpertiseExpertise: Internal : Internal or or ExternalExternal

Mgmt Mgmt SupportSupport

How Do We Sell It?

•Planning•Training•Drills•Exercises

•Board•Faculty•Parents

Getting It Done Is Tough!

The Scariest Word at Any Org?

NOT:“Cost” or“Price” or

“Budget” or“Headcount”

Scariest Word?

Change!

In all Orgs, Change Almost Always Occurs Because of…

Blunt Force Trauma from the Outside…

…Never by Inspired

Leadership from the Inside…

“JAWS”

“Jaws”: Cultural Earthquake

• 1975: 1st Hollywood Blockbuster

• $260,000,000: 90 days

• 130MM: All US Adults 18+

• Scared the @#%* out of America

• Music Recognized Today Worldwide

• Denial

“JAWS”:About

Denial

“Jaws”: Cultural Earthquake• “Won’t Close the

Beaches” = $$$• “Can’t Hire More

Lifeguards” =$$$• “I’ve Never Seen this Shark”• “Are You Sure We Have a

Problem?”

We Never See the Monster in the 1st 60

Minutes

HDWSI?

“We Need a Bigger Boat!”

Recommendations

We Need a Bigger Boat

1.Abandon Denial

2.Recognize Titanic Threats

1.Abandon Denial

3.Alert Your Captain

1.Abandon Denial

3.Alert Your Captain

4.Assess Your Boat

We Need a Bigger Boat1. Abandon Denial

2. Recognize Titanic Threats

3. Alert Your Captain

4. Assess Your Boat

5. Get Compliant

4. Assess Your Boat

5. Get Compliant

6. All-Hazards Plan

4. Assess Your Boat

5. Get Compliant

6. All-Hazards Plan

7. Train the Band

4. Assess Your Boat

5. Get Compliant

6. All-Hazards Plan

7. Train the Band

8. Exercise

ActionPlan

Recommendations

1.Inside Allies

Recommendations

1.Inside AlliesLegalInsurance

Recommendations

2.Outside Audit

Recommendations

2. Outside AuditFire MarshalPoliceInsurance Co.Other Expert

Recommendations

3.Tabletop Exercise

Recommendations

3.Tabletop ExerciseOutsiderInsider

Recommendations

1. Inside Allies

2. Outside Audit

3. Tabletop Exercise

• It Won’t Be Easy

•But, That’s Our Mission

•Safety: All Prsonnel

“We Need a Bigger Boat!”

FEMA 17 Mistakes in Emergency Plans & How to Avoid Them.

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Transcript of FEMA 17 Mistakes in Emergency Plans & How to Avoid Them.

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