Post on 11-Apr-2017
Digital Renaissance
Alfresco Partner Day – December 2015
I’m @johnnewton, Founder and CTO
It all started 25 years ago…Challenges
Documentum Team – March 1991
Change is the only constant in business nowChallenges
Low “Alpha” and High “Beta”Search for High Returns, Productivity AND Risk Avoidance
Challenges
Real GDP2010 = 1.00OECD
Changing demographicsChallenges
Source:The World Fact Book 2012, CIA
Baby Boomers
Generation Y
Millennials
Retirement
Age Group and Population in Millions
Facebook Gen
Email Gen
SnapChat Gen
Challenges
We’re doomed!!!
Everyone is talking about DigitalDigital
This is a Board Level Discussion
Gartner’s Nexus is creating the Digital Enterprise
Digital
Gartner NexusPWC 6th Annual Digital IQ Survey, 2014
DigitalBusiness
Cloud Social
Big Data
Mobile
Mobile Access
Customer- and
Location- centric
services
Smart and Predictive
Data
Paper-less Processing
New Digital BankingDigital
New Digital HealthcareDigital
Top Employees
CustomerSatisfaction
ValueGrowth
Profitability
Suppliers
Production &
Logistics
Purchasing
R&D Network
Source: Scania AB – Vehicle Manufacturer
Commercial
Operations Network
Sales & Marketing
Services
Internet of
Things
Maintenance
Coordination
New Digital ManufacturingDigital
New Digital GovernmentDigital
Responsiveness to CitizensOpenness and TransparencySupport of Commerce
Shared Services
Content & Process drives the Flow of Information through the Digital Enterprise
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Digital
CUSTOMERENTERPRISE
Data information & insights
New digitally enhanced products
and services
PROCESS
COLLABORATION
CONTENT
CONTENT
DigitalThat sounds
positively divine!
Credit: Boticelli
New Ways of Working1New Expectations of Easy, Mobile, Collaborative
of world’s workforce will be mobile in 2015
37%Legacy ECM Systems Left Behind
Source: IDC
New Generation of Digital Natives
75%of the global workforce in 2020 will be MillennialsSource: BPW Foundation
TREND
Poor user adoption• Cumbersome• Non-intuitive• No B2B sharing• No remote access
The New Digital World Demands a Different ECM Model
Trends
Content management will be personalized with foldering and process needs tailored by each individual user.
Content MobilityContext Aware
Analytics
Social Layering
Cloud
Easy Content Management
Extended EnterpriseTREND2
Inter-Connected Web of 2-way information sharing
Legacy ECM Systems Left Behind
Business not bound by the Firewall
Architected at a time when users and content stayed behind the firewall
Resellers
Customers
Agencies
Contractors
Suppliers
Employees
On-Premises
Employees, Partners and Customers
ProcessContent
Digital Enterprise
The Digital Enterprise as an Open API
Customer Info
Logistics Info
Support
Project Support
CUSTOMERSSUPPLIERS
APIAPI
Apps
Mobile
Syndicate
Submissions
Trends
Explosion in Digital Content3More Bigger, Rich and Deeper Content
Legacy ECM Systems Left Behind
More Context is Essential
Ill-equipped to handle new and traditional types of content and context
Source: IDC
Growth in digital content from 2010 to 2020
50X
Source: IDC
44%of time workers can’t find the info needed to do their jobs
?
TREND
A New Scale of InformationTrends
Enterprise Document Library
Loans & Policies
Claims & Case Processing
Transaction & Logistics Records
Research & Analysis
Real-time Video
Internet of Things
Medical & Personnel Records
Government Records & Archives
Discovery & Litigation
New IT Infrastructure4Technology Waves of Cloud and Virtualization Legacy ECM
Systems Left Behind
Flexible Deployment – OnPrem or in Cloud
Outdated architectures don’t support cloud or mobile Bolt-on acquisitions lack seamless integration
Source: IDC Source: IDC
69%of enterprises use cloud computing
TREND
Where Content Lives
61%13%
Content is Different – The Security Conundrum
Trends
Virtual Machines
That’s not my
country!
Those aren’t
my laws!
Who is hacking
my data?
Are my indexes
encrypted?
Are my files
encrypted?
Those aren’t my employees
!
Bureaucrat says No!
Who else shares
my data?
Big Monolithic Stacks are crumbling under the strain
IBM Oracle Microsoft SAP EMCCloud Social
Big DataMobil
e
Sowing dis-contentComplexity / CostOne size doesn’t fit allNot Future Proof
Trends
Portrait of Pope Julius IICredit: Rafael
IBM told me that their systems would be
infallible!
Accelerate user adoptionSIMPLE
SMART
OPEN
Drive digital transformation
Connect people, content, and processes to accelerate digital transformation
Content ProcessFreedom to innovate
Our Strategy Toward Digital Transformation
Configurable Smart Process Application Model Framework
Simple + SmartContent Services
Simple + SmartProcess Services
Flexible Deployment Model and True Hybrid
Catalog of Partner-drivenSmart Process Solutions
Smart Process Applications Drive Digital Transformation
Strategy
Distribute
Insights
Collaborate
ProcessCustomer Lifecycle
Product Lifecycle
Project Lifecycle
Employee Lifecycle
CUSTOMERSSUPPLIERS
ContractsProposalsSales Mat. Onboard Service Case
Mfg PlanSpecDesign Procurement Rollout
PlanningProposalInception Implement Postmortem
OnboardHireRecruit Train Review
A Digital Platform to enable apps that drive the flow of Information through interconnected applications – Configured, Not Customized by Partners and Customers
Digital Smart Process App Architecture
29
Smart Process Apps
Simple Application Model Framework
Productivity Services
Data Control Architecture
Loosely-coupled Digital Services
SearchContent Process IntegrationAnalytics Case
Alfresco Smart Process Apps
30
Strategy
CASEID
Case Model
Process
UX / UIConfigurable Standalone
Application Templates
Contract Management
…On-boarding App
... 3rd Party Partner Apps
Digital SolutionsStrategy
Document Library
Image Management
File Sync & Share
Search & Retrieval
Business Process
Management
Records Management
Case Management
Media Manageme
nt
Information Publishing
Loosely-Coupled, Microservice Digital Flow Architecture
Strategy
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Identity
SearchContent
Storage
Process IntegrationAnalytics
Hybrid
Digital Services
Transform Sync
Standard RESTful APIs
Flexible Activiti Processes with Flexible Deployment
Strategy
Firewall
Activiti Process Engines
Administrator User Apps
Activiti Process Engines
User Apps User Apps
Tenant Tenant
Index and Search ArchitectureStrategy
Full-Text Query
Metadata Query
Facets & Buckets
Security Filters
Results Processing
Credit: Ryan ToboraThinkBig, Teradatahttp://thinkbig.teradata.com/solrcloud-terminology/
Text Extraction
Metadata Injection & Path Processing
Shingles
ACL Processing
Results ProcessTerm-hit Highlighting
Smart Process Containers Simplify Digital Process
Strategy
Categories
Inbox
AppComponen
t
Query
Content
Process
Lifecycle
View
Bus Entity
+ Metadata
Actions
Roles
Discussions
CASE
ID
Context
Team
PermissionsAnalytic
s
No Limits – Investing in Scale, Distribution and New IT
Strategy
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Identity & Security
Distributed
On-Premise
Cloud
Data Control Architecture
Billions of Documents
Cloud Native
Micro Services & Shared Nothing
BM4 Test Execution Environment –1.2 Billion Docs / 4.2 Million per Hour
Strategy
UI Test x 20 m3.2xlarge
Simulate 500 Users• Selenium / Firefox• 1 hour constant
load• 10 sec think time
UI Test UI Test
Alfresco
Alfresco
Alfresco x 10
c3.2xlarge Alfresco with Share and Repo
Solr x 20 c3.8xlarge
Solr Solr
Aurora x 1 db.r3.4xlarge
ELB
Sharded Solr Cloud
sites folders files transactions dbSize GB10,804 1,168,206 1,168,206,000 15,475,064 3,185
AWS Import/Export
(in place)
AWS
To change the data center equation Strategy
3-6 MonthsQuestionable ScaleLittle Redundancy
Lots of $$$
< 30 mins10x Faster
Elastic, Fault-TolerantOpen, Cost Effective
ECM ECM ECM
Search Search Search
FS FS FS
Hardware Hardware Hardware
Load Balancer
DR Plan
HSM HSM HSM
ECM ECM ECM
ELBAlfresco Alfresco Alfresco
Solr Solr Solr
S3EC2 EC2 EC2AZ1 AZ2 AZ3
Aurora
EBS
StrategyI spent the
last 6 days setting up that data center!
Credit: Michelangelo
Digital Smart Process App Architecture
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Partner-driven Smart Process AppsConfigurable Application Model Framework
Productivity Services
No Limits Data Control Architecture
Loosely-coupled Digital Services – Smart + Simple
SearchContent Process IntegrationAnalytics Case
Strategy
Search
Analytics
Intelligence
Process
Innovation and R&D at theSpeed of Open Source and Cloud
DON’T GET LEFT BEHIND
HARTELIJK BEDANKT!@johnnewton
@Alfresco