Tenant Representation
What do we do and how can we help you?
• Build an understanding of your business and requirements;
• Use our market knowledge and contacts to carry out in-depth
site searches and present options for review;
• Negotiate for all new sites, relocations, market rent reviews,
surrenders, make goods and lease renewals;
• Ensure that the commercial terms are competitive, reflect the
current market and are best suited for the long term viability
of your store;
• Ensure that the lease clauses are agreed and support you
through the entire process to completion.
What We Do To Help You How Does This Help You?
• Saves you time by taking the site search, negotiation and
entire leasing process on-board which is our area of
expertise;
• Ensures that you are getting best value out of the lease
negotiations;
• Provides you with a key partner in the delivery of
the required accommodation outcomes;
• Identifies and recommends the most suitable
strategy and solution for your accommodation
requirements.
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Cushman & Wakefield Tenant Advisory Group prides itself on being the champions of
Lessee’s interests. Our team are experts in acting on behalf of their clients in all
negotiations with building owners and their agents to ensure that Tenants interests are
protected and the playing field is level.
The core business of the Tenant Advisory Group is to know the details of the entire market
and how it affects the likely rent and terms that you will be offered.
An important principle is that we are always remunerated by our clients, who are tenants or
occupiers of buildings, and therefore we are always acting in your best interests. We do
not receive incentives or payments directly from any other parties. This ensures we, unlike
Leasing Agents, offer independent and impartial advice at all times.
Leasing agents act on behalf of owners, not tenants, and their role is to maximize the rent
and returns payable for their client. Their fees are based upon maximizing the Landlord’s
return and therefore cannot be relied upon for impartial advice.
Tenant RepresentationWho is acting in your best interests?
Issue Tenant Representative Leasing Executive/Agent
Market Search
Unbiased market coverage providing a level of
governance and integrity to ensure all Landlords /
agencies are invited to submit detail of suitable options
Presents only options where they can attract a fee and
in their own managed properties
ReportingUnderstands the internal written and financial reporting
requirements
Presents listing sheets with limited detail for Tenants to
decipher
Negotiation
Will seek competitive tension from the market
simultaneously across multiple Landlords
Acts to reduce all costs and ensures all commercial
items are addressed as part of the Heads of
Agreement
Placed into immediate conflict when dealing with
multiple buildings
Acts to increase returns for Lessor and limits detail in the
Heads of Agreement for ambiguity
Legal Documentation
Assists Tenant’s Lawyers to ensure all commercial
items are addressed and continues to support
negotiations
Removed from the process
Fees Paid by Tenant Paid by Landlord
InterestsActs on behalf of Tenant at all times to protect their
positionActs on behalf of the Landlord at all times
Stay vs GoReviews all accommodation strategies including ‘do
nothing’ optionFees are based upon relocating to alternate premises
Tenant Representation
Tenant Representative – Leasing Executive/Agent Comparison
Cushman & Wakefield Global Occupier Services believes that the provision of
independent and impartial advice can only be provided by avoiding any conflict of interest.
We are only involved with occupier representation and we do not act on behalf of Lessors.
Cushman & Wakefield Global Occupier Services was specifically set up this way to ensure
conflicts of interest could not arise.
We do not manage properties or undertake work on behalf of Lessors and we do not
accept leasing appointments.
We insist that we are only paid fees by our clients and the fees are designed to reward us
regardless of which accommodation option is finally secured, this additionally ensures that
no conflict arises with Lessors.
Cushman & Wakefield Global Occupier Services is committed to tenant and occupant
advocacy. When the potential for a conflict of interest arises, it is our duty to raise the
issue immediately with the respective parties and resolve the issue as soon as possible.
Conflicts
Tenant Representation
Profile – Charles Robinson
Charles has 15 years of experience working in the UK and Australia
property markets acting on behalf of both Tenants and Landlords prior to
joining Cushman & Wakefield.
Charles worked in-house in the UK for a well-known supermarket chain as
a Property Manager responsible for the ongoing leasing and property
management of the company’s stores, distribution centres and their owned
neighbourhood shopping centres. Charles arrived in Australia in 2006 and
since then has worked predominantly in the Queensland retail market, but
has also had exposure to commercial and industrial markets. Charles has
acted on behalf of Westpac Banking Corporation as a Leasing Manager on
their Queensland property portfolio, and was then appointed to the
Australia Post contract as the Queensland Senior Leasing Manager
working in-house with the client responsible for all their property
negotiations, strategic advice and delivery of successful outcomes.
Most recently Charles worked as a Leasing Executive on a number of
Brisbane shopping centres targeting suitable tenants and negotiating to fill
vacancies, agreeing renewals, budgeting and providing strategic advice to
the property owners.
Charles has a desire to negotiate the best outcome for all parties,
achieve a successful outcome in a timely manner whilst building and
maintaining strong relationships. Charles has a wealth of experience in
negotiating with both major and private Landlords.
During all roles Charles has provided action and advice on forming
strategic decisions, budgeting, critical date management, reporting and
recommendations for formal approval, as well as negotiating favourable
outcomes. Charles also has in depth knowledge and experience in all
aspects of property management issues.
Charles Robinson
Associate Director
Tenant Advisory Group
Clients Served
• Australia Post – Senior Leasing Manager (Queensland)
• Westpac Banking Corporation – Leasing Manager (Queensland)
• Somerfield Supermarkets – Property Manager (UK)
For more information please contact:
Charles Robinson
Associate Director – Tenant Advisory Group
Global Occupier Services
+61 405 325 550
www.cushmanwakefield.com
Cushman & Wakefield Copyright 2015. NO WARRANTY OR REPRESENTATION,
EXPRESS OR IMPLIED, IS MADE TO THE ACCURACY OR COMPLETENESS OF
THE INFORMATION CONTAINED HEREIN, AND SAME IS SUBMITTED SUBJECT
TO ERRORS, OMISSIONS, CHANGE OF PRICE, RENTAL OR OTHER
CONDITIONS, WITHDRAWAL WITHOUT NOTICE, AND TO ANY SPECIAL
LISTING CONDITIONS IMPOSED BY THE PROPERTY OWNER(S). AS
APPLICABLE, WE MAKE NO REPRESENTATION AS TO THE CONDITION OF
THE PROPERTY (OR PROPERTIES) IN QUESTION.