05 Aust Smartcom May 06

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SmartComAustralasia

May 2006

In this issue:3-6 Zeon feature

7 Motorola Premier Suite of Public Safety Software

enhances Western Australian Police operations

8 Interoperable communications

a critical link in emergency response

10 Taiwan Power Company adopts Motorolas

Supervisory Control and Data Acquisition

(SCADA) system

11 Mesh and Canopy trialled with SA Police

for Donald Rumsfeld visit

Zeon Digital Network by MotorolaSecure and clear digital communications


2/20

The future of Digital, today

Secure and Clear

Digital Communications

Push-to-talk dispatch services

Cellular type full duplex voice calls

Short data service messagingwww.zeondigital.com.au

MOTOROLA and the Stylized M Logo are trademark of Motorola, Inc.

All other product or service names are property of their

respective owners. 2006 Motorola. All rights reserved.


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Smartcom 3

Motorola Australia has

launched the Zeon Digital

Network, a $50 million

investment which heralds

a new era in Australian two

way radio communications

for the business user.

Zeon Digital, a public access

network, is offering high

quality digital Push-To-Talk

(PTT) dispatch services,

full duplex individual andtelephone voice calls,

Short Data Service (SDS)

messaging and mobile

data applications via a

single, trunked high speed

integrated digital network.

The network also provides

optional high level

encryption services to

protect both voice and data

communications. It will be

available for commercial usein April in greater Melbourne,

May in greater Sydney with

Brisbane due for rollout later

in the year.

Zeon Digital builds on

Motorolas Mission

Critical Internet Protocol

(IP) platforms to deliver

functionality, security

and network availability

to Australian businesses

both large and small. Such

services were previously only

viable for large Emergency

Service organisations.

Zeon Digital is a fully

scaleable solution for

organisations with three

units up to as many as

10,000 units. Users can

communicate simply and

clearly to either single users

or groups via voice calls, data

calls or connecting in full

duplex to external telephone

networks, functionality

not previously viable for

Australian two-way

radio users.

The additional GPS

functionality of the handset

allows the system to

integrate with mapping

solutions enabling an

organisation to track and

manage its workforce,

thereby driving improved

efficiency. With the user s

ability to instantly send his

or her location (through GPS)

by the activation of a single

push emergency button,

Zeon Digital also significantly

increases the capability of

an organisation to respond

quickly and effectively to

dangerous or other critical

situations.

Zeon Digital will operate

fixed and variable price

communications plans

starting from $35 per month

depending on the airtimerequired and the plan

selected.

Motorola Australia Managing

Director Government

and Enterprise, Spiros

Nikolakopoulos, said, The

Zeon Digital Network is

a major step forward in

business communication in

Australia. Its the start of a

new era in value-added radio

communications services,providing general users

with features and availability

previously only available to

much larger users such as

the police and emergency

services.

The Zeon Digital Network

provides an ideal solution

for users from SME and

B2B, through to mobile

workers such as couriers,

the hospitality industry andsecurity personnel." he said.

Zeon Digitalheralds new era in

communications

FEATURE

We are confident thatZeon will revolutionise the

two-way market in this countryand introduce a whole newgeneration of users to thebenefits of Motorola radio.

David Gallagher, General Manager,

Motorola Premier Dealer Bearcom

"Zeon not only further strengthensMotorolas position as the industryleader but extends the gapbetween it and its competitors.

Michael Scarano, Sales Manager,

Motorola Premier Dealer, Crosscom

"We are very excited about theimpending launch of Zeon andthink it will be an absolute winner."

Glen Walton, Director,

Motorola Premier Dealer, BTW

Spiros Nikolakopoulos, demonstrates the new MTP850


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martcom 4

Harnessing the strengths of theMotorola Zeon Digital Network

FEATURE

Coverage

Greater city coverage provides seamless

roaming across the Zeon Digital Network.

Managed operating expenses

Fixed monthly call plans assist budgeting ofcommunication costs. With three services

available on one network with one radio you

can further manage cost by using the most

appropriate call type.

Group calls provide efficient instant

calls to all team members.

Mobile data services improves staff

efficiency with SDS, WAP and GPS

capabilities.

Cellular type calls offer full duplex

telephone access.

Expand your communication

capabilities

Secure communications

Maintaining private and secure communications

is increasingly important. By adding Zeons

secure services, communications are not

compromised.

Critical messages get through no

degradation in audio quality or range with

secure communications Remote secure key re-programming

through over the air re-keying

Users concentrate on day-to-day operational

activities security management simply runs

in the background

Stay in touch for improved team safety

Personal protection for vulnerable staff is

simply too important to be left to the individual.

Motorola has taken user communications

one-step further through the introduction of the

optional personal safety feature.

Emergency calls are supported through an

optional emergency panic button. When

activated, a priority call raises an alarm with

the dispatcher, supported with visual information

on the originators identity and site location.

Encrypted communications for added security

Motorola is the leading provider of secure digital

solutions. Since delivering the first encrypted

terminals in Europe, Motorola has now delivered

over 100,000 globally.

Motorola Zeon Digital terminals support

air interface encryption algorithms,

preventing interception of speech and data

communications. Security is further added by

over-air enabling / disabling should the radio fall

into the wrong hands.

Data solutions

Not all customers are the same. Zeon Digital

offers a wide range of digital high speed data

solutions to meet the unique requirements of

customers from transportation, construction,

manufacturing, and municipal to security and

hospitality.

Customers around the world are harnessing

the power of Short Data Services (SDS)

and packet data technology to improve their

efficiency, increase safety and provide enhanced

functionality. Zeon's array of solutions include

Zeon Digital unites voice, messages and mobile applications via a single, integrated and dedicated network, created through

innovation and experience.

Zeons digital data solution enables a wealth of new applications. From the mobile office and command and control to GPS

location of vehicles and personnel onto an electronic map, to solutions that remotely monitor river flow and flood defences.

Through the efficiencies gained from digital, Zeon links the range of voice, telephony and data services, then enhances

these through the implementation of features uniquely designed to meet customer needs.


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NETWORK FEATURE COMPARISON Analogue Radio

Networks

(e.g. SmartNet)

Zeon

Digital

Analogue

Digital

Fleet Communications Push to Talk

Broad Coverage

Seamless Roaming

Voice

Encryption

Private Group Call

Telephone Interconnect Half Duplex Full Duplex

Data

SDS

WAP

GPS

Integrated Portable GPS

High Speed Packet Data

Capability for Customised Solutions

Support

24/7 Fault Reporting

SDS, WAP, GPS, vehicle location, database

access, telemetry and complex vehicle dispatch

and management.

Reliability

Every day millions of people around the

world place their trust in Motorolas products.For more than 70 years Motorola have been

supplying the most effective handsets to police

officers, fire-fighters, paramedics and many other

professionals.

Motorolas entire product range is subjected to a

igorous accelerated life programme, simulating

over five years of tough usage including water,

dust, drop and shock testing and aggressive

emperature performance, meeting and

exceeding international standards of quality

and performance.

Customers continually evolving businesses

ensure that Motorola is constantly developing

new applications and features to meet their

operational needs. The MTP850 portable

adio and MTM800 mobile radio boast a wide

ange of technological advances developed

n response to myriad real-world requirements.

From security, retailing and hospitality, to

commercial enterprises in industries as diverse

as utilities, manufacturing, construction, logistics

and transport the need for secure and clear

communications has never been more important.


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NTN8371/FTN6595/WADN4223Acoustic tube for low noise

environments/Surveillance kit/

Over-the-ear style receive earpiece

RLN5720Belt worn soft leather carry

case with integrated belt clip

FTN6707Surveillance kit -2 wire

earpiece with combinedMicrophone & Push-To-Talk

FTN6575Dual pocket desktop

charger base

RNM5042/PMLN4621Remote speaker microphone

with emergency button/D-hook receiver earpiece

FTN6582Breeze headset with

boom microphone and

FLN9469Vehicle Power Adapter

a b c

a

b

c

MTP850

True colour. Truly original

The MTP850 user friendly

cellular style interface with high

resolution colour display ensures

that digital communicationshave never been as easy to

manage. From data queries to

image sharing, the MTP850 with

its 65,000 vivid colours offers

accurate reproduction of graphics,

including maps and illustrations.

Safety through location

Safety and efficiency are critical factors for any

business. The integrated GPS location service allows

users to be located instantly.

Safety through design

Communications need to be quick and easy to be

effective, so the MTP850 has been designed to

protect users, from its high quality voice call to its

size. At only 12.5 cm height, it is easy to carry, but

its big where it matters, with large emergency and

push to talk buttons.

Safety through secure communications

Maintaining private and secure communications

is increasingly important as potentially sensitive

information flows back and forth. With this in mind,the MTP850 has been designed to support secure

air interface encryption.

Durable and robust

Every Motorola digital model passes an accelerated

life testing process which simulates a five year life

span; these vigorous tests ensure that the MTP850

meets some of the highest levels of military

robustness (MIL-STD 810) and industrial STD - IP54.

Designed to deliver. Designed for the future

Building on Motorolas data capabilities, theMTP850 is capable of supporting new and exciting

applications such as SDS and WAP communications.

Access to databases, directories or folders will

be as simple as using a computer for timely and

dependable communication.

Performance matched accessories

Motorola accessories are designed as an integral

part of the radio system and tested to ensure they

are performance matched. All of which are created

and built to rigorous standards, then Accelerated Life

Tested to simulate five years of service.

Expanding the MTP850 capabilities

The MTP850 offers seamless and efficient co-

ordination, control and response for staff operations.

Motorola takes this a step further to maximise

productivity through its accessory range to turn

a great radio into a customised communications

solution. Every Motorola accessory is designedto deliver peak performance, so adding the proper

headsets, microphones, chargers and carry cases

will ensure enhanced productivity.

MTM800

The MTM800 is Motorolas latest digital mobileterminal and forms part of a new platform for mobile

voice and data communication. By delivering fully

integrated voice and data services it ensures users

have access to up to date intelligence, enabling

them to make truly informed decisions.

The MTM800 mobile solution has been designed

to operate in the most demanding environments

where communication and timing are vital. With

a range of accessories the terminals can be

mounted on the dashboard, desktop, remote car

mount or used as a pure data modem for data-only

applications. A large graphic display and a dedicatedemergency button make it ideal for security,

transport and industrial users.

The MTM800 uses Motorolas latest digital

architecture which includes a powerful processor,

enhanced memory capacity and wideband RF

platform. In addition the inclusion of an integral GPS

receiver and support for encryption provide state of

the art technology in the terminals.

Addressing the growing use of mobile data,

the MTM800 offers support for true IP multi-slot

packet data, offering high speed data-rates andenhancing the effectiveness of database queries

and file transfer.

Professional users of mobile radios have specific

needs, requirements and working conditions within

a highly demanding environment. Motorola provides

complete two-way radio communication solutions

with a wide selection of microphones, speakers,

in-vehicle accessory kits and remote mounting

kits. Professional users can customise their

MTM800 mobile terminal to satisfy their individual

communications needs above and beyond those

already incorporated in the standard package.

FEATURE


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Smartcom 7

TECHNOLOGY

Motorola Premier Suite of Public Safety Software

enhances Western Australian Police operations

In the late 1990s, the Western Australian

Police (WAPOL) was faced with major

technological and operational challenges,

not the least of which was an ageing,

end-of-life command and control system.

Business processes seldom realised the

operational efficiencies the organisation was

capable of; and worst of all, management

had little hard data to use for streamlining

operations and making strategic planning

decisions.

The CADCOM project was born to alleviate

these issues and propel the WAPOL into

the 21st century by sourcing a state-of-the-

art command and control, telephony, and

reporting tool solution. The end result, after

considerable research, was the installation

of The Motorola Premier suite of Public

Safety Software.

Both technological and operational issues

drove WAPOL to seek new solutions, saidInspector Rick Corkill, Operations Manager,

Police Communications Centre. We

required the latest technology to replace our

end-of-life command and control systems.

We wanted a fit-for-purpose system that

would help create business processes that

would enable us to establish standardised

procedures, increase officer safety and

reduce reliance on human interpretation.

We wanted to increase our awareness of

available resources, and introduce a level

of accountability into the dispatch processon both sides of the radio. Day-to-day, this

means better distribution of the workload

and enhanced levels of officer safety. In the

long run, this translates into accurate data

for good strategic decisions.

We wanted to ensure the system didnt

lock us in to any particular technology

and that going forward we would be able

to work with new technologies as they

became available. Motorolas solution

enabled us to achieve all of those goals.

The Motorola Premier suite of Public Safety

Software includes applications such as

Premier CAD - used to capture, update andretrieve event and resource data; Premier

ATM (Advanced Tactical Mapping) - used

to display real-time event and resource

information graphically on a map; and

Premier DSS (Decision Support Software)

- used to store and provide data for use in

reporting and analysing operational data.

Motorola developers interfaced to several

existing WAPOL databases, and wrote

custom software for automating CAD

database maintenance. Motorola worked

closely with the WAPOL team, whichdeveloped a system of Integrated Project

Team (IPT) workshops to analyse WAPOL

requirements.

Premier CADs flexibility enabled us to

limit change-management issues, because

of its ability to be configured to meet our

existing business rules; additionally, the

new functionality of the system enabled us

to introduce some of the standardisation

of operational procedures we wanted to

achieve, Inspector Corkill said.

Efficiencies have been achieved. Now

that we have a full years worth of DSS

data, a complete suite of reports have been

created, and are a key element in providing

managers within the service with the tools

they need to accurately track resource

allocation. Performance measures can now

be assessed across a range of activities

- response times, time spent in admin tasks

and resource demand, in relation to sub

districts and regionally.

Motorola provides a front-line support

team on the ground, and is able to handle

95 per cent of the issues within minutes.Many second-level and product issues are

handled within Australia, some in Perth,

while others are handled by a team of

software developers located in Motorolas

Brisbane office.

Kerry Nolan, lead developer on the Brisbane

support team, says, We are not working

with book-keeping applications where

someones bank balance may be wrong

for a couple of days. We are dealing with

life and death stuff. If we dont get it right,

someone may not get the emergencyresponse they require.

Last year, WAPOL selected Motorola to

provide a Motorola ASTRO 25 digital

trunked radio network to further enhance

its operations. The project includes

mobile data and automatic vehicle

location applications to further enhance

the operational efficiencies achieved with

Premier CAD.


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TECHNOLOGY

Responders most often have only minutes if not seconds to make critical decisions that could potentially result in a life or death.Undeniably the use of technology and communication devices will help to speed up the co-ordination and response capabilities critical in

managing any emergencies.

Hurricane Katrina, the London bombing, as well as the Asian Tsunami were disaster nightmares, not only in lives lost, but in the extent of

the damage and restoration required to put lives back on track. These lessons have stressed the need for public safety agencies to look

beyond a silo communications network for each responding agency to a multi-agency communications infrastructure to facilitate inter-

agency cooperation and communications.

Interoperable communications

a critical link in emergency response

From surveys and the recent events, it

appears that while some of the public

safety agencies were able to communicate

within themselves, many other relief

agencies were unable to communicatewith one another because their networks

were not interoperable. This interoperability

challenge is not new. Neither is it sparked

from the recent catastrophes. These

unfortunate events have simply exposed

the inadequacies of poor planning, lack of

preparedness and obsolete technologies.

Public safety agencies would need to first

standardise the network of their emergency

response communications infrastructure in

order to be better prepared when the next

disaster strikes.

Strengthen the backbone

As a leading provider of mission critical

communications for first responders,

Motorola backs the call for true

interoperability between first responders.

In an ideal world, interoperable

communications should form the backbone

of all national security initiatives. However,

public safety agencies are often confronted

with issues on spectrum availability,

standards, and technology compatibility.

To achieve communications interoperability

where first responders can communicate

and operate privately and securely as one,

these steps need to be taken:

Create a thorough well-coordinated

action plan. A comprehensive framework

of interoperability will help public safety

agencies prepare for seamless, concise and

responsive interagency communication well

into the future.

Establish standards for response thatassure maximum communications

between agencies. All agencies, including

despatchers and incident commander

should have the ability to organise their

response and command and control on a

common radio frequency.

Check on existing radio systems. Can

your radios communicate with other public

safety agencies in the region? Does the

radio system have a backup when lines

of communication become overloaded orsustain damage?

Set up a robust command and control

centre. More often than not, the root

problem of a fractured communication

response lies with the lack of command and

control over the resources responding to

emergencies. A C4i (Command, and Control,

Computer-aided and Communication

intelligence) system creates the unified

infrastructure needed to coordinate and

control emergency response mobilising

resources and coordinating activities acrossthe different cross-functional agencies.

One case in point is the public safety

Emergency Communications Centre (ECC)

for Arlington County, United States. The

ECC serves as the 911 and despatch centre

for the countys police, fire and emergency

medical service departments.

When the Pentagon was hit on

September 11, 2001, the ECC immediately

contacted three of its neighbors the

city of Alexandria, Fairfax County and the

Airport Authority at Reagan Washington

National Airport, to assemble a significant

contingent of equipment and personnel at

designated staging points near the county

line. The cooperative action was simplified

because all area agencies were equipped

with Motorolas ASTRO radios that work

on the 800 MHz system. In addition, all

the radios used by Alexandria, the Airports

Authority, Fairfax County and District of

Columbia fire and EMS departments are

pre-programmed for interoperability. That

meant 900 radio users all with differingmission requirements and priorities were

able to synchronise rescue efforts and

communicate through the ECC.

Closer to home, the Hong Kong Police

Force, a force of 28,000 officers turned

These unexpecteddisasters remind us

about how importantit is for the emergencyresponse and reliefteams to be ableto rapidly deployand effectivelycommunicate as

one to facilitaterescue efforts.Motorola has workedwith numerousgovernment, publicsafety and militaryagencies to address

critical requirementsto enable them toseamlessly integrateand communicateinteroperably fromthe scene of naturaldisasters or man-

made incidents.Jeff Spaeth

vice president

Motorola Networks & Enterprise Mobility

Solutions business

Asia Pacific


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Smartcom 9

to Motorola to replace its aging Command

and Control Communication system (CCII)

with a third generation Command and

Control Communication system (CCIII)

which integrates the 999 Emergency

Telephone System (ETS), Mobile Computing

System (MCS), Automatic Vehicle Location

System (AVLS) and Geographic Information

System (GIS) to centralise command,

communications and inter-communicate as

one for efficient deployment of resources

in times of emergency and in their daily

policing operations.

Enabling interoperability

Today, a wide range of interoperability

solutions are available. The plan for

interoperability depends on the availability of

additional spectrum, new technologies and

available funding. The following six levels of

interoperability represent the most common

communications solutions that public safety

agencies and departments can consider

when planning for interoperability.

Level 1: Swap radios

The most basic interoperability approach.

One agency or department provides its ownradios to another department working a

common emergency scene.

Level 2: Talkaround

With this solution, officers using one

system can talk directly to those using

another through their individual radios.

Multiple radio users all communicate on the

same transmit and receive frequencies in

the conventional mode. This option is best

applied in situations where there may be as

few as two or three agencies responding to

an incident.

Level 3: Mutual aid channels

Mutual aid networks use dedicated

infrastructure and frequencies to deliver

interoperability. Widely used in public

safety, this solution includes dedicated

spectrum and infrastructure to deliver

communications interoperability.

Level 4: Gateway (console patch)

This approach uses specialised boxes to

enable the connection of two otherwise

incompatible communications systems.An ideal solution in public safety situations

where a temporary connection is required,

the gateway solution uses a dedicated

device to connect systems together, rather

than connecting individual radios together

as in the Talkaround solution.

Level 5: System-specific roaming

Similar to roaming within a cellular system,

this approach allows a user to maintain

communications outside the coverage

area of the home system in a neighboring

jurisdiction, but only where pre-arranged

agreements are in place.

Level 6: Standards-based shared systems

The most sophisticated interoperability

approach, this solution involves different

systems operating on a standards-based,

shared infrastructure with compatible

subscriber units working on both their

home system and the shared network. This

method ensures advanced features can beused by all radios and provides a migration

path to future technologies.

More than technology rescue

Motorolas state-of-the-art mission critical

communications solutions have proven

their worth in enabling multiple agencies

to respond to crisis situations. In addition

to aiding first responders, Motorola's

communication devices have played a key

role in enhancing routine crime fighting and

law enforcement efforts every day.In Australia, the Victorian Government has

put in place an integrated public safety

Astro-based Mobile Data Network (MDN),

a new generation wireless communications

network that forms the centrepiece of

emergency services despatch, response

and data capability. The police and

paramedics agencies can now access the

network via in-car touch-screen computers

which are linked to centralised Victoria

Police and Metropolitan Ambulance Service

databases and despatch hubs.

The MDN has significantly reduced response

times and allowed police and para medics to

arrive at emergency and crime scenes better

briefed than ever before. Most importantly,

the Victorian system is independent of the

radio system, providing mutual redundancy.

The Government has stated that this capacity

is vital for the States disaster planning and

response capabilities.

As the recovery phases for the most recent

global disasters are now underway, wecannot be complacent that such crises will

not happen to us again. It is not a question

of who it will happen to, but when it will

strike. In a crisis, preparedness is better

than cure.

BENEFITS OF INTEROPERABLE

COMMUNICATIONS

Preparedness: Having an

interoperable communications system

can ensure readiness when multiple

responders arrive on scene.

Detection: Ensuring the timely

exchange of information and records,

including access to crime databases,

gives all responders the background

they need on criminal suspects.

Prevention: Having the right tools in

place to share information means the

facts are available to facilitate quick

decisions.

Protection: Knowing an individuals

criminal background can mean the

difference between an immediate

arrest and putting a suspect back on

the street.

Response and recovery: Ensuring

seamless coordination on the scene

can mean local, state and federal

agencies are working together at

optimal levels.

Incident management: Developing

interagency plans means radios can

be quickly redeployed to inter-agency

communications channels.


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martcom 10

TECHNOLOGY

Taiwan Power Companyadopts Motorolas Supervisory

Control and Data Acquisition(SCADA) system

Geographically, the island of Taiwan experiences wide fluctuations in climate

between seasons. June through August marks the rainy season, when monsoons

are most likely to hit. Earthquakes and typhoons are the two major natural hazards

on the island. In 2004 alone, six typhoons hit the island, resulting in mudslides and

heavy rains that severely damaged the Taiwan Power Companys (Taipower) hydro

power and power supply facilities.

Despite the changes in the external environment, Taipower, a public utility and

predominately a service company, remains committed to supplying high quality,

stable and reasonable rate power, strengthening service measures to satisfy

customer demands, and enhancing the nations competitiveness. With a generating

capacity of more than 33,000 MW, the state-owned utility serves nearly 11.1 million

industrial, commercial, and residential customers.

To prevent or minimise the impact of power losses, electric distribution automation

solves the problem by controlling power transmission and distributing it through an

automated system so that electricity can be made available evenly and on-demand

for organisations and communities to enjoy cost savings.

With these objectives in mind, Taipower awarded a contract to Motorola to provide

a Supervisory Control and Data Acquisition (SCADA) system, MOSCAD, for power

automation and distribution in Taipei South District, to replace the existing system.

This marks the largest SCADA award for Motorola in Asia Pacific and was awarded

as part of a larger project awarded to TECO Electric & Machinery Co., Ltd and

SNC-LAVALIN Energy Control Systems Inc.

The SCADA system is scheduled for delivery in early 2006, and will be introduced

to other districts in Taiwan in the future.

MOSCAD addresses automation for fault

management, monitoring, correction

One of the major requirements from Taipower was that the

new system had to play a critical role in the automation

process for fault management monitoring and correction.

This will enable Taipower to manage remote control

operations effectively.

With an automated electrical distribution system powered

by Motorolas reliable and intelligent MOSCAD solution,

Taipower will be able to:

Detect faults on feeders that cause switch problems

and identify problems on the distribution network for

immediate rectification

Monitor the voltage level and send a message remotelywhen the level slumps below a certain set point

Collect data and generate reports that will help the

company to rectify, manage and prevent faults and

problems.

The MOSCAD system will serve as a feeder dispatch control system

to remotely monitor and control the power distribution network.

It includes eight Feeder Terminal Unit (FTU), more than 560 Feeder

Remote Terminal Unit (FRTU), Feeder Automation Software, OpticalFibre Network and Integrated Services. MOSCAD automatically

performs the functions of fault detection, isolation and service

restoration, remote control and monitoring of line switches, as well

as providing an event logging and loading report. This allows for a

consistently high quality of electricity supply to be maintained in the

distribution network.

The system will also monitor the security of all remote sites and

report unauthorised entry, high or low temperature, high humidity, and

other conditions as alarms requiring human intervention. This enables

Taipower to protect its critical infrastructure and respond quickly when

an unexpected situation arises.

The system RTU complements the existing fibre optic system that

provides data transmission in the distribution network. It is capable of

supporting wireless VHF/UHF radio transmission for future expansion

in other districts in Taiwan where the deployment of wire-line

communications may be difficult.


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Smartcom 11

Mesh and Canopy trialledwith SA Police for

Donald Rumsfeld visitMotorola successfully demonstrated its wireless broadband

capabilities when United States Secretary of Defence Donald

Rumsfeld and Deputy Secretary of State Robert Zoellick visited

Adelaide late last year for a meeting with Australias Foreign Affairs

and Defence Ministers.

Motorola set up a surveillance network via Mesh-enabled

technology and Canopy wireless broadband solutions at key

security checkpoints, enabling real-time video streaming back

to the Command Centre. A network of fixed cameras was installed

at key points in the hotel and meeting centre precinct whilst

Mesh-enabled technology enabled airborne surveillance froma police helicopter camera.

Two elements of the exercise particularly impressed the police

the speed of network deployment and the quality of streamed

video in a wireless mobile environment.

TECHNOLOGY

The Motorola V3x is a fusion of the hugely

successful RAZR design and impressive

multimedia functions. To gain maximum

exposure of the V3x in Australia, Motorola

implemented exclusive deals with 3G

carriers and developed an interactive

global viral game that introduces and

demonstrates the V3x marketing campaign

concept of RAZRspeed.

The Motorola RAZR V3x represents all

that is great about the RAZR design story

enhanced with the performance of 3G. The

V3x is feature packed with a 2-megapixel

camera, real-time two-way video calling,

still and moving image capture, progressive

downloading, 3D graphics, Bluetooth

wireless technology that supports wireless

stereo sound all encased in the sleek and

stylish RAZR form.

Motorolas channel strategy was tooffer three varying colours exclusively

to individual 3G carriers. black is sold

exclusively through 3, silver exclusively

through Vodafone and blue is offered

through all carriers including Optus

and Telstra.

The RAZRspeed interactive viral is a

game that demonstrates what the speed

and functionality of the V3x can do for the

user. With the V3x, they can harness the

speed of 3G to effectively slow down and

take control of the digital world we live

in. Similar to an athlete in the zone after

receiving an adrenalin rush, consumers

can switch to RAZRspeed, stepping into

a more intuitive, productive, focused, in-

control reality. The viral can be viewed at:

www.whatisrazrspeed.com

The viral link was sent to consumer,

lifestyle and technology media

accompanying the V3x release. The

interactive game was hosted by the

Motorola site and linked to further

information about the V3x and Generation

HERE fast facts.

The highly anticipated V3x is setting newstandards for 3G handset functionality

and design and is expected to be a huge

success both in Australia

and globally.

Motorola launches its nextgeneration 3G handset in Australia

PRODUCT WATCH


12/20

martcom 12

PRODUCT WATCH

ATEX (AtmospheresExplosibles) Directive 94/9/ECMotorola has introduced a range

of Intrinsically safe handsets for

hazardous environments which

comply with the ATEX Directive

94/9/EC.

Introduced in 2003, this is the

European Union directive to which

all two-way radios must adhere

if used in potentially explosive

environments. It replaces the

Cenelec classification in all European

Union member states and EFTA

countries. All Motorola Professional

Series ATEX Portable Radios are

approved to ATEX Protection Classes

II 2 G EEx ib IIC T4 and II 3D IP5X

T60C for gas and dust protection

when used with the leather carry

case supplied.

Hazardous environments such as

oil refineries, recycling sites and

chemical manufacturing factories

pose health threats and risks to radio

users, as these environments are

highly susceptible to explosion.Motorolas ATEX approved

Professional Series Portable

Radios give team members instant

access to one or many colleagues

at the touch of a button, without

compromising safety, and allow

constant contact should a critical

situation need resolving.

At Motorola, safety is a top priority.

Motorolas radio equipment and

accessories are tested to be

intrinsically safe for use even in

environments to that are classified

hazardous, according to local and

international safety standards.

Motorolas adherence to rigorous

science-based safety standards

and considerable research in radio

frequency technology provide users

a sound basis for confidence that our

radios are safe to use.

Motorolas Intrinsically Safe (IS)

approved radios are ergonomically

designed and engineered for

performance. The radios are

laboratory tested to function well

and operate in both normal, extreme

work conditions and/or explosive

environment.

Here is a checklist to review when

using radio communications

equipment in a potentially hazardous

environment:

Always look out for the

intrinsically safe label. The

certification label indicates that

the radio equipment has been

tested and satisfies the safety

standards according to approvingagencies including Factory Mutual

Research Corp. (FM), Underwriter

Laboratory (UL), Canadian

Standards Association (CSA), the

US Department of Labor Mine

Safety Health Administration

(MSHA), IEC and CENELEC.

Always ensure that your radio

equipment is designed to meetspecific rating capability and has

been tested safe for use in the

specific environment.

Always check with the local

health authority on the approved

and certified list of equipment

permissible for use.

Do not use non genuine

accessories with original products

as this could potentially result in

equipment that is not approved oris unsafe for use in a hazardous

environment.

Always maintain and repair IS-

approved radios at Motorola

authorised service centres to

ensure they maintain intrinsically

safe standards.

Motorola manufactures radios to

meet Factory Mutual standards and

has recently launched a new range of

radios that meets the ATEX standard.

For more information on ATEX

protection classes call your Motorola

dealer for a comprehensive brochure.

Feature GP329 Ex GP339 Ex

Channels 16 255

Signalling PL/5-Tone PL/5-Tone

Programmable buttons 3 3

Keypad

Contact List

Speed Dials

Backlit 14 character display

Lone Worker FunctionMake Telephone calls*

Receive Telephone calls*

Status Messaging

Dynamic Regrouping

*Requires additional interface

Which radio is right for me?


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Smartcom 13

Ausrail Plus 2005

Held at the Sydney Convention Centre in November

this exhibition attracts an estimated 4,000 senior

decision makers in the rail industry. Motorolaparticipated in this, Australias premier rail event,

to showcase Motorolas leadership in wireless

broadband through Canopy and Mesh products.

Motobridge was also demonstrated on the stand

along with TETRA and APCO portables, mobiles,

the MW800, and a range of accessories. One of

Motorola's premier dealers, LAN1, participated

on the stand and a multi access rail concept with

Base 2 was also demonstrated.

EVENTS

Fun in the sun - APCO Australasia Event

Motorola featured strongly at the third annual APCO Australasia event held

at the Royal Pines Golf Resort on the sunny Gold Coast, Queensland.

Building on APCO Australasia 2004, the event attracted more than 30

exhibitors and more than 260 delegates some from as far away as the UK,

Canada and USA.

Motorolas interactive MOTOVision exhibit showcased seamless mobility

with pre-emptive intelligence, multimedia content and mission critical data

being shared across the CAD system, the in-vehicle data terminal, and the

handheld HC700. This demonstrated the office on a belt concept, backed

by our mission critical P25 and broadband networks.

Police chief, Walter Ricky Ricks from Orange County in the United States,

featured as a keynote speaker and conveyed some first hand experiences

from Hurricane Katrina, mentioning some of the great support that Motorola

provided to the affected areas.

Ride to Cure Diabetessponsored by Motorola

Motorola sponsored this years JDRF Ride to

Cure Diabetes fundraising event held in the

picturesque Barossa Valley, South Australia in

January. This spectacular bike ride event passesthrough some of the most beautiful locations in

Australia and through the funds raised, offers a

chance to make a difference in the lives of many

brave Australians that have diabetes.

The Motorola logo featured on refreshment

stations and the jerseys of many of the riders.


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martcom 14

Motorola Australia has, for the third

consecutive year, been recognised

by the Australian Government for its

diversity and workplace practices.

Motorola was one of only 116

companies to receive an Equal

Opportunity for Women in the

Workplace Award for 2006, based

on the creation of work cultures that

support and advance women.

Employers of Choice are organisations

that have:

policies in place to support women

across the organisation;

transparent and effective

processes and strategies to

support a commitment to full

utilisation and development of all

employees;

an inclusive organisationalculture that is championed by top

management and driven by senior

executives.

Motorola Australia Managing Director,

John Gherghetta, said, "The award

reflects the changing face of a

company that is benefiting from its

appreciation of the role and influence

of women in the workplace.

"The real benefits touch as daily as we

undertake our roles more effectively in

an increasingly diverse and innovative

environment.

Motorola is committed to continual

improvement of its work place

practices to make the company an

even better place to work, he said.

Telecommuting - Parental leave

- Job sharing

Recognising that people have

different needs at different times in

their careers, Motorola has regularly

enhanced its flexible work practices to

include telecommuting, parental leave

and job sharing.

Motorola has a strong corporate social

responsibility commitment and as part

of this, it supports Career Expositions

and University events.

Some of the activities to date have

included:

Sponsorship of Go Girl, Go for ITprogramme

Prizes for women achieving the

highest scores in University

Engineering Course in Western

Australia.

LOCAL NEWS

South Australian

governmentselects seamlessmobility solution

The South Australian Metropolitan Fire Service (SAMFS)

will soon be adding MW800 units to its fleet with

access to multiple networks.

The SAMFS said both the product and Motorolas

extensive track record with Mobile Data Terminals were

influential in the decision to award both the processorand interface elements to Motorola, despite protracted

engagement with other vendors.

This solution will be used by the SAMFS to enhance its

operations and to transfer data seamlessly across the

Government Radio Network and CDMA network.

The Australian Recording Industry Association

(ARIA), Motorola Australia and New Zealand and

dmg Radio Australia (Nova) have formed a strategic

alliance signalling a new era for Australias official

music charts, the ARIA Charts. Motorola has

become the official sponsor of the ARIA Charts

and gained co-naming rights to a range of key

ARIA events, including the annual ARIA Awards

and the ARIA No.1 Chart Awards. The alliance

has also enabled the re-launch of ARIA printed

charts, available to consumers through retail storesacross Australia. It has also opened the door to the

introduction of an array of exciting new Motorola

promotions surrounding local and international

artists and new releases. Importantly, the official

Motorola ARIA Chart is being broadcast on the Nova

network, hosted by Jabba, each Sunday afternoon.

Andrew Volard, Managing Director, Motorola Mobile

Devices, Australia and New Zealand, described the

alliance as a natural extension of Motorolas existing

support for the music industry.

Motorola sponsors

ARIA charts

Motorola Australia Employer

of Choice for Women forthird consecutive year

Jabba, host of the

Aria Chart broadcast


15/20

Smartcom 15

Kalgoorlie ConsolidatedGold Mines boostsproductivity withMESH technology

Australias first MESH wireless network was successfully

commissioned by Kalgoorlie Consolidated Gold Mines (KCGM)

in October, boosting productivity at one of Australias largest

gold mines.

Situated approximately 600 kilometres east of the Western

Australian capital, Perth, the KCGM Kalgoorlie mine produces

up to 900,000 ounces of gold a year. The MESH network was

successfully commissioned in the massive KCGM Super Pit

(around 3.5km long, 1.5km wide and 360 metres deep) where gold

is mined 24 hours a day, every day of the year.

Global Communications Services (GCS) in Kalgoorlie, one of

Motorolas Premier Dealers, seamlessly implemented the MESH

wireless network access points using Motorolas Canopy system

as the backbone to extend the KCGM computer network intoremote open pit locations.

Ross Cameron,CGS Business Development Manager observed,

"It has been an exhilarating timefor GCS to be involved in thefirst Mesh installation in Australiaand we fully appreciate the faiththat KCGM has shown in both

Motorola technology and ourcompany"

MESH was the obvious choice since towerless infrastructure and

self-forming capabilities make the network easy to deploy. That,

and the fact that it is the only self healing, self routing wireless

equipment that can satisfy the requirements of a connection 24/7in

a constantly changing and harsh RF environment.

In effect, all users of devices (laptops, PDAs) in the pit form a

web of connectivity back to the KCGM network vastly increasing

the coverage area. Chris Reardon, Planning and TechnicalSuperintendent at KCGM said, This ability is extremely useful

in the open pit environment where the main application for the

technology is on moving shovels and could easily be extended to

haul trucks and dozers in the future.

The main driver for installing the MESH network was as the

communication infrastructure for the new Wenco BenchManager

high precision bucket positioning system on Shovel 109. Since

the initial installation Shovel 105 has migrated to the network

with plans for two more shovels in the near future. This realtime

system uses high precision GPS and arm geometry sensors to

allow the shovel operator to accurately position the teeth of the

bucket. This is done by viewing a graphical representation of the

shovel on an LCD touch screen computer which is oriented by

GPS coordinates. As this display is set against a background map

showing different coloured ore blocks the shovel operator is able

to see where different grades of Ore are to within 10cm, and also

avoid potentially hazardous void areas.

It was the need to reliably transfer these map files and operating

data from the BenchManager system to the control room which

prompted Wenco to suggest that KCGM install a MESH network.Because KCGM already had Motorolas Canopy system installed

along with a substantial number of two-way radios they were very

comfortable with Motorola solutions and with GCSs ability to

implement and support the network.

Prior to this precision system of accurately identifying the

different grades of ore and waste it was done by an independent

lower-precision system, off drawings and people pointing.

Benchmanager/Mesh eliminates human error and costly mistakes,

estimated to be up to $9,000 per truckload, if high grade ore was

mistakenly dumped into the waste pile.

Although Benchmanager/Mesh was the main purpose,

immediately other benefits became obvious. The IT division and

Dispatch Engineer can now do remote computer maintenance and

there are other departments using the system, such as surveyors,

managers and radio technicians. For instance, previously

surveyors would take 30-45 minutes to get into the pit, drive up to

do calculations, then drive back down. If they forgot something

and had to drive back up to the top there was a huge loss of

productivity. Now they are able to answer emails, collect data and

do fieldwork out in the field whilst connected to the administration

network.

As the Super Pit gets bigger and with the MESH Network in place,

future applications could encompass mobile offices in the shift

bosses vehicles perhaps, with instant access to all the information

they need, safety documentation and bulletins, email, production

monitoring screens, incident reporting applications, webcams and

even a VOIP internet telephone.

Reardon states, The system has been rock solid since the

installation and is currently meeting all of KCGMs expectations.

Kalgoorlie Gold Mine Superpit


16/20

martcom 16

PEOPLE

Profiles

Jason Beaumont has joined Motorola as

Manager of Wireless Broadband Business

and will move from his hometown of

Sydney to take up the role in Melbourne.

Jasons nine years experience in the

telecommunications industry includes

being involved in the deployment of

the first ADSL lines in Australia, and

demonstrating the technology to Telstrasinternal and external customers.

Prior to joining Motorola, Jason project

managed the development of Alcatels

leading Multi Service Access Node

(Litespan), a single platform capable of

delivering Transmission (SDH), ADSL

and Narrow Band telephony, widely

deployed in Telstras network. He was

also the business development manager

responsible for Access Control Plane

portfolio which has been integral in the

wholesale of Telstra ADSL in Australia

helping grow Telstras network from

handling 300,000 ADSL subscribers

to over 1.7 million. Unti l starting with

Motorola, Jasons responsibilities included

business development for Alcatels Next

Generation Networks including VoIP,

Broadband applications and Triple play in

Australia and New Zealand.

Jasons recreational interests include

keeping fit, good food, live theatre

and travel.

William Waterworth, previously Area

Manager for Motorola Government

Enterprise Mobility Solutions in New

Zealand, has joined Motorola Australia as

the General Manager for Motorolas new

Zeon Digital division.

William first became a Motorolan in 1996

when he was General Manager of Sales

for Mobile Devices. He was subsequentlypromoted to General Manager, Mobile

Devices, NZ before leaving to become

the General Manager of a large cellular

dealership. He returned to Motorola

in 2003 as the AAD account manager

for New Zealand transitioning to Area

Manager for GEMS New Zealand in 2004.

Objectives of launching the new Zeon

Digital network include making it the

most preferred two-way radio service in

Australia. It will bring about a significant

change in the two-way radio market,

similar to the change from analogue to

digital in mobile phones, with features,

functions and services never seen before

in the Australian market.

Williams recreational interests include

free diving, spear fishing, scuba diving,

power boating and flying.

Tracey Brewer, New Zealand Area

Manager for Indirect has joined Motorola

from Cellnet (NZ).

Tracey lived and worked in London for

most of the eighties, the last few years of

that decade working for the BBC in radio

music production. Back in New Zealand,

in 1990 she started in IT Distribution and

from there moved in 1997 to EricssonCommunications, firstly on the New

Zealand Telecom account and then on the

Vodafone account where she managed

the channel for mobile phones and

microwave equipment. In 2001 she set

up the IT Distribution arm of Cellnets

business (IT Wholesale) in New Zealand

growing the business over the next four

years from $5M to $35M.

Tracey loves playing the flute, reading and

eating good Italian food.


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Smartcom 17

Profiles

Moira Quigley, after four years as Motorolas

Australasian Country Financial Controller, has been

appointed to General Manager of the Indirect Business

in Australasia.

Moiras career with Motorola began in 1988 in Auckland,

New Zealand as Accountant for the NZ branch office,

before relocating to Australia in 1991 as Distribution

Controller for the Land Mobile Products Sector. Some

of the major projects in which Moira played a key rolewere Metrail and the New South Wales GRN.

After becoming the Australian Finance Controller for the

Radio Network Solutions Group in 1995, Moira relocated

to Hong Kong in 1997 as Project Accountant, overseeing

major projects in the Asia Pacific region.

After two years in Hong Kong Moira returned to Australia

as Finance Controller for the Commercial, Government

and Industrial Solutions Sector working on some of

Motorolas major business successes including South

Australian GRN, BEST MDN and MMR, West Australia

Police as well as Indirect, AAD and Service businesses.

Prior to commencing her career in finance Moira spent

three years overseas in London and Switzerland where

she became an accomplished skier. As well as skiing

Moira lists her interests as gym, running, travelling and

reading, along with a recent foray into golf lessons.

Moira holds a Bachelor of Commerce from Canterbury

University in Christchurch, NZ, a Masters in

Management from Monash and was a 2000 Finalist

in the Private Sector of the Telstra Victorian Business

Womens Awards.

Paul Guerra, after five years of successfully leading the

indirect business in ANZ, has been promoted to VP Asia

Pacific Indirect Sales for Networks and Enterprise in

Singapore, having overall responsibility for indirect sales for

Asia Pacific. Reporting to him will be the Asia Pacific regional

field sales team.

Paul joined Motorola in 1989 as a Project Engineer and in

mid 1990 moved into Project Management to manage the

implementation of some of Motorolas major projects suchas Metrail and RAC-WA mobile data. In mid 1993, he joined

the Victorian sales team as an Account Manager and closed

some significant opportunities including the Victoria Police

SMR mobile and portables, the EST/Intergraph Centracom

control consoles system, and the RACV CAD, mobile data

and voice network in 1997. Additionally, Paul was the key

architect in the now significant MDN project, completing

Motorolas Registration of Interest back in 1999.

In 2001 after various sales management positions, Paul was

promoted to General Manager of Indirect sales. In this role

he integrated the accessory and marketing departments and

during the past five years consistently grew the business.

Simultaneously, he also introduced and integrated the new

wireless broadband range into the portfolio.

I feel extremely fortunate to be with a great company that

provides opportunities. In my new role I look forward to

integrating sales and marketing strategies throughout the

Asia Pac region, to grow the business. Ive enjoyed my 16

years here and although I will miss the team in Australia and

New Zealand I will still be heavily involved in their sales and

marketing activities, he said.

Outside of Motorola, Paul is a keen golfer and football fanatic.

Paul holds a Bachelor of Engineering (Hons) degree and

a Graduate Diploma in Management (Hons).


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martcom 18

Motorola combines Networksand Government & Enterprise

Mobility Solutions businessesNew organisation will further advanceSeamless Mobility strategy

NEWS

Motorola has announced a reorganisation of its Networks and Government & Enterprise

Mobility Solutions businesses into one organisation, to be called the Networks &

Enterprise business.

This reorganisation will allow us to strengthen our position in providing end-to-end

network infrastructure solutions to private, public and enterprise customers worldwide,

said Ed Zander, Chairman and CEO. The new business also will leverage key current

and next-generation technologies across those various market segments. With a more

streamlined structure, Motorola will move faster, improve the cost structure of the

company, including general and administrative activities, and be more effective in

meeting customer needs going forward.

Greg Brown, formerly president of the Government & Enterprise Mobility Solutions

business, will lead the new Networks & Enterprise business and continue to report

to Ed Zander.

Networks, which was primarily a radio access business, is now positioned to be a leader

in wireless broadband, wireline, professional services and next-generation core networks.

Padmasree Warrior, executive vice president and

chief technology officer for Motorola, shown here

with Motorola Australia Managing Director. Networks

and Enterprise, Spiros Nikolakopoulos, provided a

lively insight into the corporations future direction

to Melbourne employees in March. She took time

out of a busy customer and press meeting schedule

to spend time with Australian employees to detail

Motorolas Seamless Mobility strategy and answer

questions on the development of iconic productsthrough to cool marketing strategies. Padmasree

directs Motorolas $3.5 billion R&D efforts and has

operational responsibility for Motorola Labs, the

global software group and emerging early-stage

businesses. She leads a global team of more than

7000 technologists, prioritising technology programs,

creating value from intellectual property, guiding

creative research from innovation through to early-

stage commercialisation, and influencing standards

and roadmaps. She also serves as a technology

advisor to the office of the chairman and to the boards

technology and design committee. A Motorolan

since 1984, Warrior has been instrumental in driving

innovative methods for technology commercialisation

realising early time to revenue for the corporation.

She has held many leadership positions within

Motorola, and was appointed vice president in 1999.

She became a corporate officer in 2000.

Gregory Q. Brown

Executive Vice President, President,

Networks & Enterprise

Motorola, INC.

Padmasree Warrior

Executive Vice President and Chief Technology Officer

Spiros Nikolakopoulos

Motorola Australia Managing Director Networks and Enterprise


19/20

Smartcom 19

Daniels andMotorola Australiaannounce distributionagreement

Daniels Electronics Ltd., a leading supplier of high reliability radio

base stations and repeaters for public safety applications, it has

entered into an exclusive distribution agreement with MotorolaAustralia, the worlds leader in state-of-the-art communications

equipment for land mobile and marine radio communications.

Motorola Australia will offer the Daniels family of Project 25

(P25) base stations and repeaters complementary to the P25

systems Motorola is offering to public safety and other land mobile

customers in Australia and New Zealand.

According to Robert Small, Chief Operating Officer for Daniels

Electronics, This agreement between Daniels and Motorola

Australia enables Daniels to offer infrastructure solutions to the

public safety and commercial market in Australia and New Zealand.

Motorola is an internationally respected company with tremendous

strength particularly in offering end to end solutions for largecustomers. Daniels has had a long relationship with Motorola and

we are pleased to see the relationship expand into this market.

Gary Starr, Motorola Australias General Manager, Direct Business,

said, Daniels Electronics has provided analog/digital repeaters

and base stations for many years and has a well respected name

in the industry. Its P25 digital products complement the Motorola

radio portfolio for specialised solar and low current applications

that suit the Australian / New Zealand markets very well. We feel

very comfortable that Daniels Electronics products will allow us to

provide the best product to our public safety customers.

P25 is a public safety standard for digital wireless communicationsdefined by the Association for Public Safety Communication

Officials (www.apcointl.org). These standards enable users to

communicate with other agencies and mutual aid response teams

in emergencies, for the safety and security of communities across

North America, Australian / New Zealand and the world.


20/20

martcom 20

Motorola, Inc. 10 Wesley Court, Tally Ho Business Park, East Bur wood VIC 3151www.motorola.com.au

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05 Aust Smartcom May 06

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Transcript of 05 Aust Smartcom May 06