Why? لماذا؟ How? كيف؟ Results النتائج؟ ( Q I P) Quality Improvement Programme -...
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Transcript of Why? لماذا؟ How? كيف؟ Results النتائج؟ ( Q I P) Quality Improvement Programme -...
Why?لماذا؟
How?كيف؟
Results النتائج؟
( Q I P)Quality Improvement Programme - MoPHP
الجودة تحسين والسكان - برنامج العامة الصحة وزارة
ألجودة
?Whyلماذا؟
Material ومعدات أثاث
Theoretical classical training تقليدي نظري تدريب
low user ratesresources not used
Know-how not used
المترددين - معدلمتدني
تستغل - ال المواردتطبق ال المعارف
-عمليا
Classical supervision التقليدي االشراف
Cleanlinessالنظافة
Materialوالمعدات االثاث Hygiene – Sterilization
التعقيم
Reproductive Healthاالنجابية الصحة
Management اإلدارة?Whyلماذا؟ How? Results Future
كيف؟How
الصحيالمرفق Focus on Staff at HFs
“ الرئيسي ”الكادر المحور Bottom –up
PULL- EFFECTالترغيب
Approach المنهجيه
الطوعيةالمتوفرة الشروط ادنى
السالمه معVolunteerism
Minimal Criteria's EFQM
”صديق“Friend الخدمة مكان التدريب
In service training Certification
الجودة شهادة
Sadiq EFQMصديق HOW?
لماذا؟
Input Processes Results
LeadershipPlanningProcess Usersatisfaction
Results
Staff
ResourcesPartnership
Staffsatisfaction
IN SERVICE TRAININGTrainers المدربون
Input Processes Results
LeadershipPlanningProcess Usersatisfaction
Results
Staff
ResourcesPartnership
Staffsatisfaction
How?كيف؟
Example : Reproductive Healthاالنجابية: الص8حة خدمات مثال
Before قبل
Afterبعد
Resultsلنتائج؟ا
Cleanlinessالنظافة
Management اإلدارة
Results النتائج؟
Afterبعد
Resultsالنتائج
Guiding principleأساسي إرشادي مبدأ
Also after the Programme is over......الداعمة البرنامج تدخالت انتهاء بعد
PROUD STAFFفخور طاقم
USER SATISFACTIONالمستفيدين رضا
GOOD PROCESSESجيدة عمليات
HIGHER USER RATES
Health facility
Year Reproductive health services
Curative services users (%)
Antenatal care (%)
Family planning (%)
Delivery (%)
Abs Hospital
2006-2007 22 22 14 322009-2010 60 47 61 54
Family Care Center Amran3
2006-2007 40 71 52 692009-2010 124 147 110 128
Al-Jannat
2006-2007 31 18 24 182009-2010 81 80 69 46
Shibam Hospital
2006-2007 18 20 27 122009-2010 63 46 73 32
Average of the four HFs
2006-2007 28 % 32 % 29 % 32 %2009-2010 82 % 80 % 78 % 65 %
Exemplary fashion how demand for reproductive health services and Curative services in four randomly first-batch health facilities has developed.
Resultsالنتائج
Exemplary fashion how demand for RH Services and Curative services in randomly four first-batch health facilities has
developed.
Curative services users (%)
Antenatal care (%)
Family planning (%)
Delivery (%)
Average of
the 4 HFs
2006-2007 28 % 32 % 29 % 32 %
2009-2010 82 % 80 % 78 % 65 %1mid-2006: QIP enrolment, Certified in march 2008
2 2009-2010 two-three years after certification, recertified beginning of 2011
Resultsالنتائج HIGHER USER RATES
Evaluatorsالمقيمون +
Celebrations
2010
2010
2010
2010
Where we are? (299) Total No. of QIP HFs 50 under planning with EU 150 certified
149 under certification processIncluding, needs to be evaluated and certified and Rewarding
celebrations 40 PMCs under certification process
-APPROACH USED BY OTHERS-20 HFs - only technical support with SFD, Alaoun and EU,
-100 new HFs under processes with EU, Voucher scheme , SFD and Dahmar GHO …….
-Q in the MOPHP as a crosscutting issue, throgh the GD of Quality at MoPHP for PHC and secodray care.
-Voucher scheme strictly linked to certified HFs and Health insurance under procceses
-Critical mass of actors35 “SADIQ” --- 85 Trainers---25 Evaluators
Results النتائج؟
SQIInternational
VisibilityQIP for Health
Care with friendly
Guidance
At the Hospital Level
-Accreditation Team from selected 6 Hospitals and MoPHP are selected and trained-Arabic accreditation tool has been tested in six Hospitals -Finding will be presented in a work shop to see how it was done etc…..-Sadik Assessment has been developed and tested in three hospitals.-Self assessment tools have been used in Pakistan are translated into Arabic in order to be shared and to select what is useful for Yemen.
At governorate level
• Governorate Health Offices (GHOs) have started ,creating QIP structure within the GHOs structures to met the needs of the HFs enrolled in QIP (Lahj, Taiz, Hadramout, Hajah and Mahweet)
HF المرفق
الصحيGHOs (LS)
بالمحافظات الصحة مكاتب) المحلي) الدعم
HSSPااللماني اليمني البرنامج
االنجابية للصحة
MoPHPالعامة الصحة وزارة
والسكان
(Friend)صديق
Maintenance(LS)
صيانة دعم) (محلي
Self activities انشطة
ذاتية
Trainers مدربين
Materialsادوات
Training results
نتائج التدريب
Inputs مدخالت Processesعمليات
Resultsنتائج
Leadershipالقيادة Planning
التخطيط
Processes العمليات
UserSatisfaction
المستفيدين رضاResultsالنتائج
Staffالكادر
ResourcesPartnership
والشراكة الموارد
StaffSatisfaction
الكادر رضا
Systemic impactمنهجي تأثير تحقيق
Centered on peopleاالشخاص/ على االعتماد التركيز
Daring to deal with complexityمتكامل بشكل المؤسسة مع للتعامل االستعداد
تعقيداتها رغم
Thank youFor your attention
انتباهكم لحسن ،،، شكراً