Who's afraid of the Big Bad Wall
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Transcript of Who's afraid of the Big Bad Wall
Who’s afraid of the big bad wall
Visual management and gemba walks
Inbar Oren
現地現物目で見る管理
About Me
• Work at AgileSparks• Over 15 years experience in R&D
organizations ranging from product development and project management to product management.
• Married with twins• MA in Buddhism and East Asian Cultures• Second degree black belt in Iaido and Jodo• Find me on:
– [email protected] – http://www.leansamurai.com– @inbaro
The story of a manager
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How’s my
Scrum Team Doing
?
What’s going on with My Scrum Team?
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US To Do WIP Done
?
Let’s look at the burn down
01/0
1/20
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03/0
1/20
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05/0
1/20
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07/0
1/20
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09/0
1/20
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11/0
1/20
11
13/0
1/20
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15/0
1/20
110
10
20
30
40
50
60Burn Up
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I’ll wait for the daily
the daily
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Yesterday I worked on Task 1, I will finish it
today no impediments
Since last time I worked on the production
issues. I’m still on them and have no problems.
I’m just updating for Phil, he is at home with his child and
hopes to come back tomorrow.
?
the daily
7
How is Phil doing on testing the subsystem?
I’m sorry but we have a joke on Chickens
and Pigs in Scrum so we don’t answer
questions
Joke pomodoro
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Never mind I’ll go see the Kanabn
team
What’s going on with my Kanban Team?
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Backlog(3)
Dev)5(
Test)5(
Done
I’ll wait for the daily
the daily
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?When’s the daily?
Dude, didn’t you see the board? We’re,
Like, totally at flow. We only meet when there are bottlenecks.
How is my project doing?
???11
The invisibility in the visibility
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Team Boards
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US To Do WIP Done
Project Boards
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A good visual board…
Tells a story
Always visible
Living
Keeps it simple
Self explanatory
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Gemba
“the place – any place in any organization –
where humans create value” Jim Womack
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現場
Gemba Walks
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Go See
Ask Why
Show Respect
Gemba walk in Software development
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Where to Go?
With Whom to Talk?
What to Ask?
How to Show Respect?
What to See?
Where to go?
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Developers Code Testers
Test
Business AnalystsAnalyze
Physical and Electronic walls
“"Take information out of the box known as the computer and make it visible and understandable to users" Pascal Dennis – The Remedy
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What to See?
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Immediate Problems Potential Problems
Kaizen Opportunities
With whom to talk?
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What to Ask?
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WHAT ARE THE
CURRENT PROBLEMS
?
How are you effected
by upstream
?
How are youImproving?
STOP AND FIX
Are you working at
a sustainable pace
?What could come up
in th
e next few days
?
How to show respect?
24
Letting Go Ask Questions
A sample tour
25
Product Owner Team 2Project
ManagerTeam 1
Team 1
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How is the sprint going?
Just fine
Will you meet your goals?
Why is the burndown flat?
Yes we will!
We haven’t finished tasks, but we just moved to the next
item
Team 1
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Why so many items in progress?
We have some impediments
Why?We’re waiting on Team
2
They’re just slow
Why?
Now wait a minute!
Let’s visit your board team 2
Team 2
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Are you behind?
Not at all!
So why does team 1, feel
stuck?
Why not?
Their tasks hasn’t started
yet
We’re just working by priority!
Project Board
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We’re behind on discovery?
I was abroad for two weeks
And we have misaligned expectations between
Team 1 and Team 2. Our board doesn’t look good. Let’s discuss what we can
do.
Project board
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Discovery
Readiness QualityBudget
R
Y YR
1/2/11 31/7/1117/3/11
GAKickoff
Y
Ready Stories
Stories Epics
R G
Development
Project board
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Previous Priority
Current Priority
Epic
9 1 Epic
New 2 Epic
5 3 Epic
6 4 Epic
10 5 Epic
11 6 Epic
12 7 Epic
New 8 Epic
New 9 Epic
16 10 Epic
1 11 Epic
12 Epic
13 Epic
3 14 Epic
New
New
New
New
New
Done
Done
Kaizen board
Impediment Board
Program board
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Impediment Board
VP R&D boardSkill Skill Skill Skill Skill
Name
Name
Name
Name
Name
Name
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R
G
Y
G
R
Y
Y
R
G
R
G
R
Y
G
R
G
R
G
G
R
Y
Y
G
Y
Y
Y
G
G
Y
R
Impediment Board Kaizen board
Technical Debt Level
R
QA Leader Board
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RegressionNot RunFaildPass
SanityNot RunFaildPass
Automation
Au-to-matedManual
Week 1
Week 2
Week 3
Week 4
0
4
8
Not RunFailedPassed
Week 1
Week 2
Week 3
Week 4
0
4
8
Not RunFailedPassed
Wee
k 1
Wee
k 2
Wee
k 3
Wee
k 4
0
4
8
AutomatedManual
Who else should have a board?
35
What to do when you leave this room?
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Get out of your seat Visualize
Ask Questions
Questions?
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– [email protected] – http://www.leansamurai.com– http://www.linkedin.com/in/inbaroren
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ThankYou
Images
Front Page- http://www.flickr.com/photos/83331954@N00/2742235520Joke pomodoro - http://www.flickr.com/photos/xverges/Where to go - http://www.flickr.com/photos/zoovroo/3379891088/What to see - http://www.flickr.com/photos/zigazou76/3702501888/
http://www.flickr.com/photos/andyarthur/5615755093/ http://www.flickr.com/photos/zivkovic/5281176320/With whom to talk - http://www.flickr.com/photos/usfsregion5/4582146723/How to show respect - http://www.flickr.com/photos/jurvetson/1571925233/
http://www.flickr.com/photos/asktheclimatequestion/4535664653A sample tour - http://www.flickr.com/photos/wolfsavard/3149182570/What to do when you leave -
http://www.flickr.com/photos/helloturkeytoe/2706162709
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