WHĀNAU ORA Commissioning for Whānau

WHĀNAU ORACommissioning for

Whānau

Te Pou MatakanaEstablishment Conference 2014

Mason DurieMassey University

Whanau Ora Governance Group

The Whānau Ora 2014 Hui Marks a new milestone for Whānau Ora

Recognises Te Pou Matakana as the preferred Māori Whānau Ora Commissioning Agency for the North Island

Looks back on achievements over the past 4 years

Identifies directions for the next 5 or so years

POWHIRI

Tu Tanagata Pūao-te-ata-tu Kohanga Reo Matua Whangai

Tū a Te Kahikatea Kapa Haka

Ngā Kaiwhakahaere

Dale Husband Rawiri Waititi

Setting the Scene

Willie JacksonChair, NUMA

The NUMA journey

Despite limited resourcing for Whanau Ora

“We will make it happen”

Whānau Ora“By Māori for

everyone”

Setting the Scene

Hon Tariana TuriaMinister, Whānau Ora

“Long term change will only happen if it is led by whānau”

“Whānau Ora is not about money or

reaching a destination but

about the spirit of the journey”

Setting the Scene

Michelle Hippolite CeO Te Puni Kokiri

Supporting Commissioning for Whānau Across Te Ika a

Māui

“The impact of Whānau Ora is something to be proud of but much work is yet to be

done”

“Te Pou Matakana is an important milestone – as

both a funder and an investor”

“Whanau Ora is at the heart of the Te Puni Kokiri goal to

achieve and sustain improvements in Māori

lives’

Setting the Scene

Malcolm Scott

“Fuji Xerox supports best practice and is

privileged to be involved in Whānau

Ora”

Te Pou Matakana Board, the first stage of implementation

Merepeka Raukawa-Tait

Robin HapiTania Rangiheuea

Suzanne SnivelyPahia Turia

“Te Pou Matakana Board will foster innovation and will work with others to maximise the collective

impact”

“It will be important to have a common agenda”

“When all people have an authentic voice then the

economy will benefit”“Today is a new day – an opportunity for faith in ourselves”

Te Pou Matakana, the first stage of implementation

“Despite the limited resources from

Government TPM will seek co-investments so that the goals can

be achieved.”

“Whānau Direct funding will be part

of the strategy”

“Our mission is “for our communities, by our communities”

Hon John TamihereNUMA lead for Te Pou Matakana

Party Directions on Whānau OraA Panel Discussion

Hon. Tarianna Turia

Jamie Lee Ross MP

David Clendon

Winston Peters

Nanaia Mahuta

Māori Party‘It is not about

the State intervening in our

lives”

National Party“Whanau Ora is

working for Māori and for all New

Zealanders”“For NZ to succeed

families need to succeed”

Green Party“We support

Government funding communities to

deliver services to communities”

Labour Party“Whanau Ora is a kaupapa whose time has come”

We will review what is working – many Govt. departments

have yet to commit”

NZ First“Our priorities are

for HousingHealth

EducationEmployment”

NZ First

Another Word from a Sponsor

Pierre Tohe

“Community finance underlies our joint ventures with community

groups”

Whānau Ora could well be part of the

mix”

Working Together to Embed Outcomes for Successful Whānau Transformation

Les Hems Director

Net Balance Research Institute

Melbourne, Australia

The Theory of ChangeClient segmentation reflects differing expectations and

aspirations

‘Measuring outcomes will be the norm’

SROI = [Value of Change] [Investment]

“Focus on what works” Investments in prevention,

early intervention, and breaking the cycle make social

and economic sense”

“The mission of ‘For-Purpose’ organisations should focus on

outcomes”


Nancy Tuaine CEO

Te Oranganui Iwi Health Authority

Embedding Practices... Improving Whānau Outcomes

Ko au what an individual needsKo tāua working effectively as colleaguesKo mātau how organisations make an impactKo tātou a systems approach across communities

• Active relationships• Strong leadership• Whānau centred• Clear vision• Capable workforce


Tukoroirangi Morgan

Executive Chair, Raukura Hauora o

Tainui

Making Outcomes Work for Whānau

The central challenge: can we work together in an organised

way?

Tainui and a 50 year strategic plan

A collaboration between Iwi and urban Māori organisations

Other Ministries should be contributing to Whānau Ora

• Kotahitanga Unity• Mahi tahi working

together• Whanaungatanga share

information


Awerangi Tamihere Director, Strategy & Design Thinking for

Outcomes,Te Whānau o Waipareira

Trust

Through the Lens of Waipareira, a Multi Sector

Model for Whānau Success

Changing direction:

An outcomes road map with signposts to longer term outcomes.

Recognition of longer term goals: a shift to a generational approach (25 yrs)

A phased approach to outcomes:• Stability in the short term• Success in the longer term


The Dynamics of ChangeNga Mataapuna Oranga

A PHO and a Whānau Ora Collective – leveraging off each

other

• One house one face• Collective agreement on

Whānau Ora• Whānau Ora shared

practice• Network infrastructure

“Whānau rangatiratanga is our collective vision”

Janice Kuka Managing Director

Rewiti Te Mete Whānau Ora Navigator

Reflections of the Day

Te Pou Matakana Chair

“Whānau Ora could lead the way for NZ”

“We have limited resources but will seek co-investments”

“The journey so far has experienced ups and downs”

“But the presentations today point to a great future”

Support from a Sponsor

Rob Johnson

Māori goals programmeStaff trainingTe reo Māori

Māori GraduatesMāori sector management The I-pad Draws

Sonny Neha

Day 2A word (or two) from the Sponsors

Hamish Wilson Te Pou Matakana

Programme Director, Partner & Human

Capital Practice Leader –New Zealand &

Asia-PacificDeloitte

Moments that MatterCommissioning for Results

Partnering for successOpportunity to be involved in

Whānau OraAssisted with TPM design

Funding streamsWhānau Direct – capturing the

momentInnovation EOIs

Outcomes focusGlobal experience

Provider Capacity Building

Collective Impact

Whānau Success: Te Pū o te Wheke

Te Pū o te Wheke

Core competencies for a whānau centric approach

Hakahuatanga e-based learning

Whānau Ora in action Whānau Ora outcomes Whanaungatanga is a core

aspect of workHone Sadler –celebrate our own heroes ‘Problems will not be resolved in the same consciousness in which they were created’

Whānau Success – Te Ao Mārama Whānau Ora Collective

Leanne Morehu

Established 2012 across three Iwi

A model:• Deficit thinking to aspirational

thinking• Transformational• Indigenous (whare Māori & whare

Pākaha)• Sustainable

“All kai mahi will be kairaranga”

The Service delivery model10 phases in whānau journeys built

aroundKauae runga & Kauae raro

Whānau Success – Ngāti Whatua o Orakei

Tupara Morrison

A Post settlement Governance entity

2011 – embraced Whānau Ora

Client segment analysis - population includes high levels of vulnerabilityIntensive work and ongoing monitoringWhānau monitor our responsivenessFunding model needs to be reviewed to match actual whānau needs Next phase requires a new funding modelCo-investment the keyHigh trust environment and appropriation of funds held by other organisations

Whānau Success – Te Arawa Whānau Ora

Ngaroma Grant

Project Manager

Te Arawa Whanau

Ora

Kawa and Tikanga agreementGovernance structureManagement structureWorkforce recruitmentService delivery model

Advisory groupsWebsite & IT strategy

DatabaseBusiness case

Service delivery built around the ‘Continuum of Life’ - Real life

encounters

Poutama: steps towards reaching an outcome

“We are humbled by what whānau can do for themselves”

Whānau Success Te Kupenga Hauora o Ahuriri

Audrey RobinCEO

Te Kupenga Hauora

O Ahuriri

An organisation’s journey over 20 plus years

Whānau in Flaxmere

Small beginnings but big dreams

10 years before establishing a the new entity

From a small contract with the HFA to becoming a significant provider of health

and social services in Napier

Formed a collective of 17 providers - not sustained

Today: operating as a sole provider working for what is best for whānau

Whānau Success – Te Kohao Health Ltd. The Quiet Revolution

Lady Tureiti Moxon Managing Director Te Kohao Health

Three Whānau Stories

“Reaching Goals they never thought possible”

The Philips whānau From dependence to independence

The Ngalu WhānauFrom fear to fearlessness, from uneducated to educated

The Thompson WhānauFrom worthlessness to self worth

“The transformation of their lives has inspired others to dream and act”

Te Puea Winiata Kotahitanga

The Explosive Journey of Southside Rangatahi Realising the Dream &

Going Global!

Whānau Transformation 5 Key Tools

Our 5 Pou Population Outcomes

Mana tiaki modelPATH

TakarangiRBA

Employment successesMarae links

Dance as a transformative mediumBrotherhood

KRASH

Natasha KempTe Kaha o

Te Rangatahi Trust

Tony Kake & Diarmid Tanaki

& KRASH

Whanau Success: Kotahitanga Collective

Commissioning for the Future

Working across the multiple domains that

have impact on whānau

Commissioning Agencies and Four Broad Domains

The whānau domain

The provider domain

The community domain

The policy domain

The Whānau Domain

The whānau domain is at the centre of the Commissioning agenda

It encompasses whānau@home whānau@Māori Whānau@large

The Whānau domain is built around whānau aspirations for the future.

Three Realities for Whānau

Whānau@Māori

Whānau@Home

Whānau@Large

Whānau @ Home

Whānau@Home recognises the importance of relationships between whānau members

It concerns the circumstances within which whānau live, and the ways in which whānau cope with adversity as well as achieving success

Whānau@Home is about inter-generational ties, current lives, and future aspirations

Whānau @ Māori

Whānau@Māori recognises the heritage, culture, whakapapa, and other connections that link whānau to te ao Māori

‘Being Māori’ is a defining feature of whānau

Whānau distinctiveness is about engagement with: Iwi Māori networks Marae Land Culture and language

Whanau @ Large

Whānau@Large recognises that whānau live in communities and are integral members of wider society

Whānau should have ready access to community resources and also be able to contribute to society – its economy, education, and values

The Whānau diaspora will increasingly rely on digital connections to maintain cohesion

Four Broad Domains

The whānau domain

The Provider domain

The community domain

The policy domain

The Provider Domain

A key challenge for Commissioning Agencies will be to support whānau

providers to become catalysts for change

The Provider Domain

The Provider domain recognises that a commitment to best outcomes for whānau will determine the best practice adopted by providers

Whānau Ora providers work within a whānau centred framework that enables teams to work towards a common goal

Efective providers are innovative. Their innovation enables whānau who are languishing to be transformed into whānau who are flourishing

The Community Domain

No single provider, agency, institution or

profession, acting alone, can generate success for

whānau

The Community Domain

The community domain includes those services and institutions that are necessary for whānau success including: Schools, health services sport and recreation, social welfare services banks, commercial enterprises, legal services, Māori Land Courts, …

Community contributions to Whānau Ora have yet to be fully explored – co-investments

The community domain also challenges communities to pull together to achieve collective impact

The Policy Domain

Whānau Ora cannot make progress without a cohesive policy framework that makes

sense to whānau.

No sector by itself can take Whānau Ora to new heights

The Policy Domain The policy domain is built around fostering a

collaborative approach between the sectors that can contribute to whānau success especially: health and social welfare, education and housing Māori Affairs, Youth Affairs, Women’s Affairs Justice and the Treasury

But it also recognises the need for a whole-of Government commitment for resources and support

WiAP (Whanau in All Policies) - policies across all sectors are whānau relevant

The Four Domains and Possible Implications for Commisioning Agencies

The Whanau Domain is at the centre of Whānau Ora

The Provider Domain can greatly accelerate Whānau Ora goals

The Community Domain is about a cohesive and collaborative approach to Whānau Ora

The Policy Domain recognises the role of Government in creating whānau-friendly policies support Whānau Ora

The Whānau Domain & some possible implications for Te Pou Matakana

The Whānau Domain

Whānau priorities determine TPM agenda

TPM explores ‘whānau direct’ funding opportunities

TPM measures results according to the realisation of whānau aspirations

The Provider Domain & some possible implications for Te Pou Matakana

The Provider Domain

TPM enables providers to respond to whānau circumstances

TPM assists providers to adopt outcome focused practices

TPM helps providers work collaboratively and towards common goals

The Community Domain & possible implications for Te Pou Matakana

The Community DomainTPM supports providers to be innovative

TPM supports fresh community innovation for whānau success and community co-investmentsTPM assists communities to build Collective Impact

The Policy Domain & some possible implications for Te Pou Matakana

The Policy Domain

TPM seeks direct support from relevant Ministries

TPM advocates for WiAP – Whānau in All Policies

TPM works with Minister Whānau Ora to advance WiAP

The Four Domains & some possible implications for Te Pou Matakana

The Whānau Domain

The Provider Domain

Community Domain

The Policy Domain

Whānau priorities determine the TPM agenda

TPM enables providers to respond to whānau circumstances

TPM supports providers to be innovative

TPM seeks direct support from relevant Ministries

TPM explores ‘whānau direct’ funding opportunities

TPM assists providers to adopt outcome focused practices

TPM supports fresh community innovation & co-investments for whānau success

TPM advocates for WiAP – Whānau in All Policies

TPM measures results according to the realisation of whānau aspirations

TPM helps providers work collaboratively and towards common goals

TPM assists communities to build Collective Impact

TPM works with Minister Whānau Ora to advance WiAP

Whānau Ora Hui 2014

The Hui has confirmed the potential of Whānau Ora to bring about transformational change

There is every reason to be optimistic

Building on the foundations,Te Pou Matakana is well placed to take Whānau to new heights TPM

Te Pou Matakana

Kia TūKia Oho

Kia Mataara

KIA ORAKIA MAIA

WHĀNAU ORA Commissioning for Whānau

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