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Welcome to

First Freedom Bank

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TableofContents

 

Welcome Message………………………………………………………………..…..2 

Important Dates…………………………………………………………………………4 

Important Information………………………………………………………….……5 

e‐Banking Products……………………………………………………………….……7 

Frequently Asked Questions (FAQs)……………….…………………………..9 

Office Locations….…………………………………………………..………………….11 

 

Disclosures 

 

Privacy Notice……………………………………………………………………………..12 

Funds Availability Policy………………………………………………………………14 

Electronic Fund Transfers…………………………………………………………….16 

Fee Schedule……………………………………………………………………………….20 

Important Information about your Checking Account …………….…..21 

 

 

 

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April 12, 2016

Dear FSG Customers of Cookeville, Algood and Gainesboro,

We are marching closer and closer to the May 13, 2016 date when the FSG branches in Cookeville, Algood and Gainesboro will officially become offices of First Freedom Bank. We are excited about this event and are confident you will be very pleased with the service we provide.

WHAT TO EXPECT For the last several weeks, our teams have been working very hard to make this transition as seamless as possible for you. On Friday May 13th, the sale of the branches will be completed. On Monday May 16th, the branches will officially open as offices of First Freedom Bank. Exciting options are coming your way – new products and services, an innovative e-banking platform and an expanded footprint in Middle Tennessee.

As you know from previous communication, all of the current FSG employees will become First Freedom employees. Plus, your checking account type will remain the same. While we would prefer to handle every aspect of this change for you, there are some things that federal privacy laws prohibit us from addressing:

1. If you are paid through direct deposit from your employer, you will need to inform your employer of the newbank routing number (064109086). Your personal account number will not change. Please communicate thiswith your employer to be effective on May 16th.

2. If you currently have automatic charges to your checking account (such as monthly utilities, insurance drafts, etc),you will need to make the change to the new bank routing number (064109086) effective May 16th.

3. If you use internet banking and/or bill pay, beginning May 16th you will log into your internet banking through thefirst freedom website, www.firstfreedombank.com. Your Username will remain unchanged, however, your newtemporary PIN number will be your 5 digit zip code and the last four digits of your social security number. Oncethis is entered, you will be able to change the password to your preference. All of your scheduled transfers, billpay settings, payees, etc will be automatically converted for you.

4. You will be issued a new Debit card with a new Debit Card number and a new PIN number the week of May 2nd.For security reasons, the card and PIN number will arrive in separate mailings approximately two days apart.This card may be immediately activated; however, it will not be usable until 10:00 pm on Friday May 13th. If youhave allowed a business to keep your debit card number on file for charges, you will need to inform them of yournew debit card number.

responsiveness you just won’t find anywhere else. We focus on service, technology, response time and creative lending solutions for individuals and small businesses. Furthermore, we are committed to the communities we serve. We look forward to being good corporate citizens and investing back into Putnam and Jackson counties.

Our approach to running a great community bank has been extremely successful. In ten short years, we’ve grown to $325 million in assets and just completed our 6th consecutive year of record earnings. Independent investment banking firms have placed us in the top 10% of all Tennessee based banks while Bauer Financial has recognized us with their prestigious “5 STAR” rating. We are a sound and well-run organization.

INNOVATIVE PRODUCTS First Freedom offers the latest in mobile banking technology with Bill-Pay and ACH capabilities. Products such as Instant Issue allow us to actually print new or replacement debit cards in each of our offices in less than five minutes. Thus, no more waiting a week or two to get your cards in the mail! First Freedom also offers an array of consumer and business loans, home equity loans and lines of credit, credit cards and a variety of mortgage loan options.

For your convenience, all customer communication relating to this transition is available on our website at www.firstfreedombank.com, and we are available to assist you at 931-372-7999. We look forward to you becoming First Freedom customers and we are confident that you will be pleased with our community bank.

Sincerely,

John R. Lancaster John H. Bradshaw Chairman & CEO President & COO

ABOUT FIRST FREEDOM BANK

First Freedom Bank was started in Lebanon, Tennessee in 2006 as an option to big corporate and regional banks. We have approximately 1,100 local shareholders and are regulated by the Tennessee Department of Financial Institutions and the FDIC. In 2008 and 2009 we opened two offices in Mount Juliet, Tennessee. We made careers in the large regional bank world and understand how the customer can often get lost in the process. We’re committed to a level of service and

IMPORTANTDATES

MAY 4 New First Freedom Bank debit cards will be mailed. On May 6th your new Personal Identification number (PIN) will be mailed. You may activate your card anytime, however; your card will not be usable until 10:00 pm on Friday, May 13th.

MAY 13 Online Banking, Bill Payment system and Mobile Banking will be unavailable from Friday, May

13th at 5:00 pm thru Monday, May 16th at 8:00 am. Items that were previously scheduled will remain in place.

MAY 14 Conversion of all accounts and services:

On Saturday, May 14th, all bank offices will be closed due to the scheduled conversion. Offices will reopen on Monday, May 16th at 8:00 am as offices of First Freedom Bank.

MAY 16 Access your First Freedom Bank online banking at www.firstfreedombank.com

Your username will remain the same.

Your password will be your zip code and the last 4 digits of your social security number.

Any online banking alerts you currently have setup must be re-established within First Freedom Bank’s online banking system.

All of your Payees and scheduled payments will automatically transfer and require no involvement on your part.

If you have any questions or concerns, please feel free to contact our support team using the contact information below. First Freedom Bank Operations Team: 931-372-7999

First Freedom Bank Operations Team will offer extended hours beginning May 16, 2016 from 8:00 am to 6:00 pm CST to assist you with your banking needs.

For the most up-to-date merger information, please visit:

CONTACT US

www.firstfreedombank.com

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IMPORTANTINFORMATION

Account Numbers Your account number will not change.

Routing Number The routing number will be changed to 064109086.

Account Statements Your statement date will not change.

Automatic Funds Transfers Forget to make a transfer? No problem! Sign up for automatic funds transfers. You can choose to automatically transfer from one account to another to cover your needs!

ATMs The ATMs will be rebranded as First Freedom Bank ATMs beginning the week of May 2, 2016. The deposit function will not be available until further notice. You will be able to make deposits after hours in the Night Drop Box located at each office or using the mobile app.

Office Hours Your local office hours will not change.

Online Banking & Bill Pay We are excited for you to experience First Freedom Bank’s online banking & bill pay system. You will retain your existing username. Your temporary password will be your zip code and the last four digits of your social security number. All of your existing payees will carry over to the new system as well as any scheduled or recurring transfers. If you have any changes to your personal information or your bill pay please make these changes prior to May 13, 2016.

Checks You may continue to use your FSG Bank Checks until May 13, 2016. Any outstanding checks will be converted to your new First Freedom Bank routing number for you as they clear. If you purchased checks from your local FSG branch, new checks will be mailed to you approximately1 week prior to the conversion on May 13, 2016. When you are ready to re-order checks please contact your local office.

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IMPORTANTINFORMATION(continued)

Commercial Loans, Lines of Credit, Consumer Loans, Consumer Lines of Credit, and Consumer Mortgages The bank acquisition will not have any impact on your existing loan rates, terms or conditions. Please continue to make your loan payments as usual, until further notice.

Consumer Mobile Banking Beginning May 16, 2016 you will need to enroll into First Freedom Bank’s Mobile Banking system. To enroll, download the First Freedom Bank mobile app from the Apple or Google Play stores.

ATM/Debit Card New ATM/Debit cards will be mailed to you May 4, 2016. Your new Personal Identification number (PIN) will mailed May 6, 2016. Your may activate your card at any time, however this card will not be active until10:00 pm, Friday, May 13, 2016.

Direct Deposit You will need to change the routing number to 064109086 on these transactions effective May 16, 2016. Please call our Deposit Operations Team at 931-372-7999 for questions.

End of Day Cut-off Times In order for a deposit to be credited to your account the same business day, it must be made before your office closes. Any transactions completed after this time, or on a non-business day, will be credited to your account on the next business day. Business days are Monday through Friday, except for federal banking holidays

e-Statements You will need to print or store your previous FSG e-Statements as they will not be available after May 13th. Your new First Freedom e-Statements will be available on a rolling twelve month basis.

Merchant Services A First Freedom Bank representative will be in touch with more information.

Safe Deposit Box There will be no changes to your Safe Deposit Box.

Wire Transfers Your wire routing number will be 064109086. Please call your local office or our Deposit Operations Team at 931-372-7999 if you have questions.

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E‐BankingProductsOnline Banking Use First Freedom’s Online Banking anytime anywhere. We take our customers security to the highest level. Out of Band technology is used to help protect you with each login. With Online Banking you can check your balance, make transfers to other accounts you have with us, change the names of your accounts using the Nick Name feature, and you can also manage alerts. The alert feature houses many options for which you may choose to be notified; items could be, tell me when my balance gets below $200 or tell me when my account information is changed. These alerts can be sent to an email address or to the cell phone number on file via a SMS message. There is also a secure messaging system you can communicate with First Freedom Deposit Operations staff. These messages are checked throughout each business day. If you need to pay someone just launch Bill Pay and away you go. If you are a business customer and would like to send your employees their paycheck let us know and we can get the process started for you. If you have never enrolled in Online Banking go to www.firstfreedombank.com and select Online Banking Login, on the right you will see a link to enroll now. In this process the system will verify what our core system has for you. Items include your date of birth and address. You need to be sure to enter the information just has your account is titled. If your address in the system is Road and you enter Rd, your enrollment will be put in a pending status and you will need to call into the Deposit Operations team to get this resolved. Online Banking Password Requirements Your Online Banking password will change every six months. The password will be made up of a minimum of 10 characters; of the 10 you must use two numbers, upper and lower case letters, and a special character. After the conversion you have been assigned a temporary password to use, this password will be unique to you, using your zip code and the last four digits of you Social Security Number on file. Mobile Banking To use Mobile Banking, you first must be enrolled in Online Banking. Your username and password are the same for both Mobile and the full version of Online Banking. Go to the Apple or Google play stores to download our free app. All you need to do is search First Freedom Bank and the app will display for you to download. In the app you have the ability to view your accounts, make transfers real time, and access information from Bill Pay. When using the Bill Pay function you can send payments you just cannot add a payee, to manage your payee you will need to use the full version. In the event your password needs changed or you need to update any information you must use the full version. One of the more popular items inside of the app is Mobile Remote Deposit; this is described in more detail later. Use of the app is of no charge from First Freedom however data rates would apply. Mobile Remote Deposit When using the mobile app one of the features allows you to make a deposit by taking a picture of the check. You will tell it which account and how much the check is for, then you will take a picture of the front and back. It is very important to only deposit checks made out to the account holder and to endorse them properly. Once the deposit has processed you receive a series of emails letting you know the progress of your transaction.

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E‐BankingProducts(continued)Mobile Remote Deposit (continued)

One difference of using this feature versus making your deposit inside the branch is availability. When you make a deposit in the branch the deposit “memo posts” and if a hold is not placed you could use those funds immediately. When using Mobile Deposit the check will not “memo post” but will show in your account after processing. The bank may also place a 5 day hold on the check you deposited remotely, but you don’t have to go anywhere to make your deposit. This feature is consumer only, has a cut off time of 5 pm CST and there is no fee. Online Banking Bill Pay Inside of Online Banking you can launch Bill Pay this is a single sign on link so there is no need for you to remember another user name and password. Inside of the Bill Pay program you have the ability to send items to any payee. This product is the same platform you are currently using; the look may just be slightly different. There is no charge for this service to either consumer or business accounts. One feature inside of Bill Pay which is a favorite is P2P. Using this you can send money to most anyone as long as you have their account number and routing number. This is great for the college student who needs to send their roommate their half of the rent. If you are a business customer we ask you not to use the P2P function for your payroll. This is a regulatory issue and we are more than happy to work with you in a Cash Management Product. e-Statements Another Single Sign on item inside of Online Banking is E-statements. Inside of this feature you will find a rolling 12 months of your bank statements. One of the benefits of this product is speed. With this the statements are normally ready within one business day of your statement date. You will also receive an email letting you know your statement is ready to view. Receiving the traditional statement in the mail as we know takes much longer. The statement inside of this product has the same information as the paper statement; it is just in a more electronically viewable format. Other Services First Freedom also offers services to business customers exclusively called Cash Management Services. These services are set up in connection with your branch and Deposit Operations. They include ACH, Remote Deposit, and Wires via Online Banking.

ACH Services – payroll files, accounts payable files, accounts receivable files just to give you a few examples.

Remote Deposit – make your check deposits at your office without coming to the bank

Wire services – this is good for attorneys or other business such as someone in the real estate business who sends multiple wires a month

If you would like any additional information about these services, contact your local office or Deposit Operations.

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FAQ–April12,2016 Q: Will the local employees at my office remain the same? A: Yes, all existing FSG employees at these locations will be remaining as employees of First Freedom. Q: Will my office hours change? A: No, your office hours will remain unchanged. Q: Will my account number(s) change? A: No, your account number(s) will remain the same. Q: Will my bank routing number change? A: Yes, the new routing number will be 064109086. Q: What will happen to my Direct Deposit or Automatic Funds Transfers? A: You will need to change the routing number on these transactions effective May 16th. Please call our Deposit Operations Team at 931-372-7999 for questions or help. Q: What is the cutoff time for online banking transfers? A: Online banking transfers are completed immediately. Q: How will this affect my online banking and bill pay? A: There will be minimal change to your online banking.

o Your username will remain the same. o Your temporary password will be your 5-digit zip code and the last 4 digits of your SSN. o Existing Bill Payment history, payees, alerts will remain the same. o Alerts or Templates set up inside your current Online Banking will need to

be re-set after May 16th. o Please make sure your personal information is current.

Q: What happens to my Quicken/Intuit connection? A: This connection will need to be re-established after May 16th and any history would need to be saved prior to May 13th. History in your current Quicken environment will not be retrievable. Q: What will change with the ATMs? A: ATMs will begin conversion to First Freedom Bank during the week of May 2nd. The deposit function will not be available until further notice. You will be able to make deposits after hours in the Night Drop Box located at each office or using your free mobile app.

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FAQ–April12,2016 (continued) Q: How will this affect my loan? A: The acquisition will not have any impact on your existing loan rates terms or conditions. Please continue to make your loan payments at your local office or send by mail to First Freedom Bank, P.O. Box 100, Lebanon, TN 37088. If you are making your payment through ACH transactions, you will need to change the routing number to 064109086. Q: Can I continue to use my existing checks and debit card? A: No. Due to a change in the routing number, your debit card and checks will have to be replaced. Q: Will I receive a new debit card? A: Yes, you will be mailed a new First Freedom Bank Master Card debit card on May 4th. Your new Personal Identification Number (PIN) will be mailed on May 6th.You may activate your card at anytime, however this card will not be active until 10:00 pm on May 13th. Q: Will I receive new checks? A: If you purchased checks from your local office, new checks will be mailed to you 1 week prior to the conversion on May 13th. Q: Will the FSG off-site ATMs also convert to First Freedom? A: Yes, the off-site ATMs in Cookeville and Gainesboro will be converted to First Freedom ATMs. Q: When will the acquisition be finalized? A: The bank acquisition will be finalized over the weekend of May 14th and your local offices will reopen as First Freedom Bank on Monday, May 16th. Q: Who should I contact if I have questions? A: You can contact our operations team at 931-372-7999, or you may contact your local office.

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LOCATIONS

Lebanon Cookeville

Main Office 376 W Jackson Street 1620 West Main Street Cookeville, TN 38501 P.O. Box 100 931-372-9212 Lebanon, TN 37088 615-444-1280

Mt. Juliet Gainesboro

Lebanon Rd. Office 307 East Hull Avenue 12888 Lebanon Road Gainesboro, TN 38562 Mt. Juliet, TN 37122 931-268-2161 615-754-1280

Providence Marketplace Office Algood 2008 Providence Parkway 614 West Main Street Mt. Juliet, TN 37122 Algood, TN 38506 615-758-1280 931-537-2265 Operations Center 13018 Lebanon Road Mt. Juliet, TN 37122 931-372-7999

Nashville (future location) Donelson Office 2725 Old Lebanon Pike Nashville, TN 37214

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FACTSRev. April 2015

WHAT DOES FIRST FREEDOM BANK DO WITH YOUR PERSONALINFORMATION?

Why?

What?

Financial companies choose how they share your personal information. Federal law givesconsumers the right to limit some but not all sharing. Federal law also requires us to tell youhow we collect, share and protect your personal information. Please read this notice carefullyto understand what we do.

The types of personal information we collect and share depend on the product or service youhave with us. This information can include:

- Social Security number and Income- Account balances and Payment history- Credit history and Credit scoresWhen you are no longer our customer, we continue to share your information as described inthis notice.

How? All financial companies need to share customers' personal information to run their everydaybusiness. In the section below, we list the reasons financial companies can share theircustomers' personal information; the reasons First Freedom Bank chooses to share; andwhether you can limit this sharing.

Reasons we can share your personal information Does First Freedom Bank Can you limit thisshare? sharing?

For our everyday business purposes--such as to process your transactions, maintain youraccount(s), respond to court orders and legalinvestigations, or report to credit bureaus

Yes No

For our marketing purposes--to offer our products and services to you

Yes No

For joint marketing with other financial companies No We don't share

For our affiliates' everyday business purposes--information about your transactions and experiences

No We don't share

For our affiliates' everyday business purposes-information about your creditworthiness

No We don't share

For our affiliates to market to you No We don't share

For n on affiliates to market to you No We don't share

Questions? Call 615-444-1280 or go to https://www.firstfreedombank.com/

Page 12© 1995-2014 Compliance Systems, Inc. bec98cae-73dd2eld-2014D1.0.Sl. 119

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What we doHow does First Freedom Bankprotect my personal information?

To protect your personal information from unauthorized access anduse, we use security measures that comply with federal law. Thesemeasures include computer safeguards and secured files andbuildings.

How does First Freedom Bankcollect my personal information?

We collect your personal information, for example, when you- Open an account or Apply for a loan- Use your credit or debit card or Make deposits or withdrawals fromyour account- Provide employment informationWe also collect your personal information from others, such as creditbureaus, affiliates, or other companies.

Why can't I limit all sharing? Federal law gives you the right to limit only- sharing for affiliates' everyday business purposes - information

about your creditworthiness- affiliates from using your information to market to you- sharing for nonaffiliates to market to youState laws and individual companies may give you additional rights tolimit sharing.

DefinitionsAffiliates Companies related by common ownership or control. They can be

financial and nonfinancial companies.- First Freedom Bank does not share with our affiliates.

Nonaffiliates Companies not related by common ownership or control. They can befinancial and nonfinancial companies.- First Freedom Bank does not share with nonaffiliates so they canmarket to you.

Joint marketing A formal agreement between nonaffiliated financial companies thattogether market financial products or services to you.- First Freedom Bank doesn't jointly market.

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FUNDS AVAILABILITY DISCLOSURE

Our policy is to make funds from your cash and check deposits available to you on the firstbusiness day after the day we receive your deposit. Electronic direct deposits will be available onthe day we receive the deposit. Once the funds are available, you can withdraw them in cashand we will use them to pay checks that you have written.

For determining the availability of your deposits, every day is a business day, except Saturdays,Sundays, and Federal holidays. If you make a deposit before 4:00 P.M.Monday through Thursday or before 5:30 P.M. Friday on a business day that weare open, we will consider that day to be the day of your deposit. However, if you make a depositafter these cut-off times or on a day we are not open, we will consider that the deposit was madeon the next business day we are open,

LONGER DELAYS MAY APPLY

In some cases, we will not make all of the funds that you deposit by check available to you on thefirst business day after the day of your deposit. Funds may not be available until the secondbusiness day after the day of your deposit. However, a minimum of the first $200.00 of yourdeposits may be available on the first business day.

If we are not going to make all of the funds from your deposit available on the first business day,we will notify you at the time you make your deposit. We will also tell you when the funds will beavailable. If your deposit is not made directly to one of our employees, or if we decide to take thisaction after you have left the premises, we will mail you the notice by the day after we receiveyour deposit.

If you will need the funds from a deposit right away, you should ask us when the funds will beavailable.

In addition, funds you deposit by check may be delayed for a longer period under the followingcircumstances:

• We believe a check you deposit will not be paid.• You deposit checks totaling more than $5,000.00 on any one day.• You redeposit a check that has been returned unpaid.• You have overdrawn your account repeatedly in the last six months,• There is an emergency, such as failure of communications or computer

equipment.

We will notify you if we delay your ability to withdraw funds for any of these reasons, and we willtell you when the funds will be available. They will generally be available no later than the

7th business day after the day of your deposit.

This form is provided for the convenience of your financial institution by FIS with no implied or express warranty.

REGCC201106 - Page 1 of 2

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SPECIAL RULES FOR NEW ACCOUNTS

If you are a new customer, the following special rules will apply during the first 30 days youraccount is open.

Funds from electronic direct deposits to your account will be available on the day we receive thedeposit. Funds from deposits of cash, wire transfers, and the first $5,000.00 of a day's totaldeposits of cashier's, certified, teller's, traveler's, and federal, state and local government checkswill be available on the first business day after the day of your deposit if the deposit meets certainconditions. For example, the checks must be payable to you (and you may have to use a specialdeposit slip). The excess over $5,000,00 will be available on the ninth business day after the dayof your deposit. If your deposit of these checks (other than a US Treasury check) is not made inperson to one of our employees, the first $5,000.00 will not be available until the second businessday after the day of your deposit.

Funds from all other check deposits will be available on the. 11 th __business dayafter the day of your deposit.

This form is provided for the convenience of your financial institution by FIS with no implied or express warranty.

REGCC201106 Page 2 of 2

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ELECTRONIC FUND TRANSFERSYOUR RIGHTS AND RESPONSIBILITIES

The Electronic Fund Transfers we are capable of handling for consumers are indicated below, some of which may notapply to your account. Some of these may not .be available at all terminals. Please read this disclosure carefully becauseit tells you your rights and obligations for these transactions, You should keep this notice for future reference.

TYPES OF TRANSFERS, FREQUENCY AND DOLLARLIMITATIONS

jgf (a) Prearranged Transfers.|£ Preauthorized credits. You may make arrangements

for certain direct deposits to be accepted into your18 checking and/or 18 savings account(s),

18 Preauthorized payments, You may makearrangements to pay certain recurring bills from your18 checking and/or 18 savings account(s),

D

D (b) Telephone Transfers. You may access your account(s)by telephone atusing a touch tone phone, your account numbers, and

to:Transfer funds from checking to savingsTransfer funds from savings to checkingTransfer funds from .to . ,Transfer funds fromtoMake payments from checking to loan accountswith usMake payments from .to.Make payments fromto_Get checking account(s) informationGet savings account(s) information

nnD

n

n

n

n

nnn

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i (c) ATM Transfers. You may access your account(s) byATM using ynur ATM/Master Money Card __ and personal identification number to:

Make deposits to checking accountsMake deposits to savings accountsGet cash withdrawals from checking accounts youmay withdraw no more than 755.00 _ per dayGet cash withdrawals from savings accounts youmay withdraw no more than 755. QQ _ per

DD

Transfer funds from savings to checkingTransfer funds from checking to savingsTransfer funds from _to _____

D Make payments from checking account to

D

D Make payments fromtoGet checking account(s) informationGet savings account(s) informationTransfer funds from any available funds or anoverdraft line of credit

D

(d) Point-Of-Sale Transactions.Using your card:JS You may access your 18 checking account

& money market _ account(s) to purchasegoods (|8 in person, JB by phone, {8 by computer),pay for services (]S in person, |8 by phone,E& by computer), get cash from a merchant, if themerchant permits, or from a participating financialinstitution, and do anything that a participatingmerchant will accept.

|8 You may not exceed more thantransactions per day

3,000.00 in

Dn

' (e) Computer Transfers. You may access your account(s)by computer bywww.firstfreedombank.com

and using yourto:username and password

Transfer funds from checking to savingsTransfer funds from savings to checkingTransfer funds from checkingto checking

D Transfer funds fromto

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Make payments from checking to loan accountswith usMake payments from checkingto 3rd parties (bill pay)Make payments fromtoGet checking account(s) informationGet savings account(s) information

Electronic Fund Transfers DisclosureBankers Systems TM VMP®Wolters Kluwer Financial Services ©2014

ETM-2-LAZ 10/18/2014

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(f) Mobile Banking Transfers. You may access youraccount(s) by web-enabled cell phone by launching theMobile Banking App and using youruser name and password to;IB Transfer funds from checking to savingsD Transfer funds from savings to checkingD Transfer funds from

toD Transfer funds from

toMake payments from checking to loan accountswith usMake payments fromtoMake payments fromtoGet checking account(s) informationGet savings account(s) informationAccess pre-established payees within bill pay

Deposit checks

D

D

DD

D

D

IB You may be charged access fees by your cell phoneprovider based on your individual plan, Web accessis needed to use this service, Check with your cellphone provider for details on specific fees andcharges,

] (g) Electronic Fund Transfers Initiated By Third Parties.You may authorize a third party to initiate electronicfund transfers between your account and the thirdparty's account, These transfers to make or receivepayment may be one-time occurrences or may recur asdirected by you, These transfers may use theAutomated Clearing House (ACH) or other paymentsnetwork, Your authorization to the third party to makethese transfers can occur in a number of ways, Forexample, your authorization to convert a check to anelectronic fund transfer or to electronically pay areturned check charge can occur when a merchantprovides you with notice and you go forward with thetransaction (typically, at the point of purchase, amerchant will post a sign and print the notice on areceipt). In all cases, these third party transfers willrequire you to provide the third party with your accountnumber and financial institution information. Thisinformation can be found on your check as well as on adeposit or withdrawal slip, Thus, you should onlyprovide your financial institution and accountinformation (whether over the phone, the Internet, or via

some other method) to trusted third parties whom youhave authorized to initiate these electronic fundtransfers. Examples of these transfers include, but arenot limited to:

50 Electronic check conversion. You may authorize amerchant or other payee to make a one-timeelectronic payment from your checking accountusing information from your check to pay forpurchases or pay bills. You may:D Not exceed more than . payments

by electronic check perD Make payments by electronic check from

limited tn 0.00Payments are

Dper.

Electronic returned check charge. You may authorizea merchant or other payee to initiate an electronicfund transfer to collect a charge in the event acheck is returned for insufficient funds. You may:D Make no more than payments

per for electronic payment ofcharges for checks returned for insufficientfunds,Make electronic payment of charges for checksreturned for insufficient funds from

. Payments are

D

limited tn Q.OQD

per_

GENERAL LIMITATIONSIn addition to those limitations on transfers elsewheredescribed, if any, the following limitations apply:IB Transfers or withdrawals from a moneymarket saving

account to another account of yours or to a thirdparty by means of a preauthorized or automatictransfer or telephone order or instruction, computertransfer, or by check, draft, debit card or similarorder to a third party, are limited to six perstatement cycleIf you exceed the transfer limitations set forthabove, your account shall be subject to closure,

D

Electronic Fund Transfers DisclosureBankers SystemsTM VMP®Wolters Kluwer Financial Services © 2014

ETM-2-LAZ 10/18/2014

Page 17

FEESD We charge .each .

are set up to use._ to our customers whose accounts

D We charge . each.but only if the.

balance in the ,falls belowduring the

Please refer to the Common Features Fee Schedulefor a list of the detailed fees

D

Except as indicated above, we do not charge forElectronic Fund Transfers.ATM Operator/Network Fees: When you use an ATM notowned by us, you may be charged a fee by the ATMoperator or any network used (and you may be charged afee for a balance inquiry even if you do not complete afund transfer).DOCUMENTATION

(a) Terminal Transfers. You can get a receipt at the timeyou make a transfer to or from your account using a(n)

JB automated teller machine(8 point-of-sale terminal.

JS You may not get a receipt if the amount of thetransfer is $1 5 or less.

(b) Preauthorized Credits. If you have arranged to havedirect deposits made to your account at least once every60 days from the same person or company, you can callus at the telephone number listed below to find outwhether or not the deposit has been made,

(c) In addition,{& You will get a monthly account statement from us,

unless there are no transfers in a particular month.In any case you will get a statement at leastquarterly,

Q You will get a quarterly statement from us on yoursavings account if the only possible electronictransfer to or from the account is a preauthorizedcredit.

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If you bring your passbook to us, we will record anyelectronic deposits that were made to your accountsince the last time you brought in your passbook,

PREAUTHORIZED PAYMENTS(a) Right to stop payment and procedure for doing so. If

you have told us in advance to make regular payments outof your account, you can stop any of these payments.Here's how:

Call or write us at the telephone number or addresslisted in this disclosure, in time for us to receive yourrequest 3 business days or more before the payment isscheduled to be made. If you call, we may also require youto put your request in writing and get it to us within 14days after you call.

B We charge 35.00 for each stop payment,(b) Notice of varying amounts. If these regular payments

may vary in amount, the person you are going to pay willtell you, 10 days before each payment, when it will bemade and how much it will be. (You may choose insteadto get this notice only when the payment would differ bymore than a certain amount from the previous payment, orwhen the amount would fall outside certain limits that youset,)

(c) Liability for failure to stop payment of preauthorizedtransfer, If you order us to stop one of these payments 3business days or more before the transfer is scheduled,and we do not do so, we will be liable for your losses ordamages.

FINANCIAL INSTITUTION'S LIABILITY(a) Liability for failure to make transfers. If we do not

complete a transfer to or from your account on time or inthe correct amount according to our agreement with you,we will be liable for your losses or damages. However,there are some exceptions. We will not be liable, forinstance:4 If, through no fault of ours, you do not have enough

money in your account to make the transfer.+ If the transfer would go over the credit limit on your

overdraft line.4 If the automated teller machine where you are making

the transfer does not have enough cash.4- If the terminal or system was not working properly and

you knew about the breakdown when you started thetransfer.

+ If circumstances beyond our control (such as fire orflood) prevent the transfer, despite reasonableprecautions that we have taken.

4 There may be other exceptions stated in our agreementwith you.

CONFIDENTIALITYWe will disclose information to third parties about your

account or the transfers you make:(1) where it is necessary for completing transfers; or(2) in order to verify the existence and condition of your

account for a third party, such as a credit bureau ormerchant; or

(3) in order to comply with government agency or courtorders; or

(4) 52 if you give us written permission,IS as explained in the separate Privacy Disclosure.D

Electronic Fund Transfers DisclosureBankers SystemsTM VMP®Wolters Kluwer Financial Services ©2014

ETM-2-LAZ 10/18/2014

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UNAUTHORIZED TRANSFERS(a) Consumer Liability. Tell us at once if you believe

your card and/or code has been lost or stolen, or if youbelieve that an electronic fund transfer has been madewithout your permission using information from yourcheck. Telephoning is the best way of keeping yourpossible losses down. You could lose all the money in youraccount (plus your maximum overdraft line of credit). Ifyou tell us within 2 business days after you learn of theloss or theft of your card and/or code, you can lose nomore than $50 if someone used your card and/or codewithout your permission. Also, if you do NOT tell us within2 business days after you learn of the loss or theft of yourcard and/or code, and we can prove we could havestopped someone from using your card and/or codewithout your permission if you had told us, you could loseas much as $500. Also, if your statement shows transfersthat you did not make, including those made by card, codeor other means, tell us at once. If you do not tell us within60 days after the statement was mailed to you, you maynot get back any money you lost after the 60 days if wecan prove that we could have stopped someone fromtaking the money if you had told us in time.

If a good reason (such as a long trip or a hospital stay)kept you from telling us, we will extend the time period.

D Visa® Debit Card. Additional Limits on Liability for

Unless you have been grossly negligent or haveengaged in fraud, you will not be liable for anyunauthorized transactions using your lost or stolenVisa card. This additional limit on liability does notapply to ATM transactions outside of the U.S., to ATMtransactions not sent over Visa or Plus networks, or totransactions using your Personal Identification Numberwhich are not processed by Visa, Visa is a registeredtrademark of Visa International Service Association.

& MasterCard® Debit Card. Additional Limits on Liabilityfor Master Money CardYou will not be liable for any unauthorized transactionsusing your MasterCard debit card if: (i) you candemonstrate that you have exercised reasonable carein safeguarding your card from the risk of loss or theft,and (ii) upon becoming aware of a loss or theft, youpromptly report the loss or theft to us. MasterCard is aregistered trademark of MasterCard InternationalIncorporated.

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(b) Contact in event of unauthorized transfer. If youbelieve your card and/or code has been lost or stolen, callor write us at the telephone number or address listed atthe end of this disclosure. You should also call the numberor write to the address listed at the end of this disclosureif you believe a transfer has been made using theinformation from your check without your permission.ERROR RESOLUTION NOTICE

In Case of Errors or Questions About Your ElectronicTransfers, Call or Write us at the telephone number oraddress listed below, as soon as you can, if you think yourstatement or receipt is wrong or if you need moreinformation about a transfer listed on the statement orreceipt. We must hear from you no later than 60 days afterwe sent the FIRST statement on which the problem orerror appeared.

(1) Tell us your name and account number (if any).(2) Describe the error or the transfer you are unsure

about, and explain as clearly as you can why youbelieve it is an error or why you need moreinformation.

(3) Tell us the dollar amount of the suspected error.If you tell us orally, we may require that you send us

your complaint or question in writing within 10 businessdays.

We will determine whether an error occurred within 10business days (5 business days if involving a Visa®point-of-sale transaction processed by Visa or 20 businessdays if the transfer involved a new account) after we hearfrom you and will correct any error promptly. If we needmore time, however, we may take up to 45 days (90 daysif the transfer involved a new account, a point-of-saletransaction, or a foreign-initiated transfer) to investigateyour complaint or question. If we decide to do this, we willcredit your account within 10 business days (5 businessdays if involving a Visa point-of-sale transaction processedby Visa or 20 business days if the transfer involved a newaccount) for the amount you think is in error, so that youwill have the use of the money during the time it takes usto complete our investigation. If we ask you to put yourcomplaint or question in writing and we do not receive itwithin 10 business days, we may not credit your account,An account is considered a new account for 30 days afterthe first deposit is made, if you are a new customer.

We will tell you the results within three business daysafter completing our investigation. If we decide that therewas no error, we will send you a written explanation.

You may ask for copies of the documents that weused in our investigation.

Electronic Fund Transfers DisclosureBankers SystemsTM VMP®Wolters Kluwer Financial Services ©2014

ETM-2-LAZ 10/18/2014

Page 19

FIRST FREEDOM BANKFee Schedule

Upper Cumberland Region

IMPORTANT INFORMATION FOR OUR CUSTOMERS

COMMON FEATURES

Limits and Fees - The following fees may be assessed against your account and the following transaction limitations, if

any, apply to your account(s):

Replace ATM/Debit Card $5.00

Cash Withdrawal at ATMdollar limit (business day) $755.00

Debit Card Purchase

dollar limit (daily) $3,000.00Check Printing

fee depends on style of check orderedOfficial Check $10.00

Account Charge Off Fee $30.00

Account Research $20.00/hour

Account Balancing Assistance $20.00/hour

Photocopy $0.25Levies $100.00Garnishments $100.00

Collection Item (incoming & outgoing) $75.00

Early Closing Fee

If account is closed less than90 days after opening.

$15.00

Safe Deposit Box (annual fee)Prices and size vary, contact local office

Safe Deposit Box Lost Key At CostSafe Deposit Box Drilling At Cost

Telephone Transfer fee

Domestic Wire TransferIncoming

Outgoing

International Wire Transfer

$3.00

$15.00

$25.00

Incoming $30.00Outgoing $50.00(additional fees may apply)

Stop Payment-All Items $35.00

RETURNED ITEM & OVERDRAFT FEES

Overdraft (OD) OD Fee

This fee includes items paid using

Overdraft Protection

Insufficient Funds (NSF) NSF Fee

This fee applies to unpaid checks and items

presented by electronic means.

Overdraft Line of Credit Transfer Fee

Additional interest charged per terms of note.

Sweep Account Transfer Fee

Deposited Checks Returned Unpaid

$35.95 (each paid item)

$35.95 (each item)

$9.95 (per transfer)

$9.95 (per transfer)

$14.97

May 2016 Page 20

IMPORTANT INFORMATION ABOUT YOUR CHECKING ACCOUNTSubstitute Checks and Your Rights

What is a substitute check?

To make check processing faster, federal law permits banks to replace original checks with "substitute checks,"These checks are similar in size to original checks with a slightly reduced image of the front and back of the originalcheck. The front of a substitute check states; "This is a legal copy of your check. You can use it the same way youwould use the original check," You may use a substitute check as proof of payment just like the original check,

Some or all of the checks that you receive back from us may be substitute checks, This notice describes rights youhave when you receive substitute checks from us, The rights in this notice do not apply to original checks or toelectronic debits to your account. However, you have rights under other law with respect to those transactions,

What are my rights regarding substitute checks?

In certain cases, federal law provides a special procedure that allows you to request a refund for losses you sufferif a substitute check is posted to your account (for example, if you think that we withdrew the wrong amount fromyour account or that we withdrew money from your account more than once for the same check), The losses youmay attempt to recover under this procedure may include the amount that was withdrawn from your account andfees that were charged as a result of the withdrawal (for example, bounced check fees),

The amount of your refund under this procedure is limited to the amount of your loss or the amount of thesubstitute check, whichever is less. You also are entitled to interest on the amount of your refund if your account isan interest-bearing account. If your loss exceeds the amount of the substitute check, you may be able to recoveradditional amounts under other law.

If you use this procedure, you may receive up to $2500 » o o of your refund (plus interest if youraccount earns interest) within 10 business days after we received your claim and the remainder of yourrefund (plus interest if your account earns interest) not later than 45 calendar days after we receivedyour claim.

We may reverse the refund (including any interest on the refund) if we later are able to demonstrate that thesubstitute check was correctly posted to your account,

How do 1 make a claim for a refund?

If you believe that you have suffered a loss relating to a substitute check that you received and that was posted toyour account, please contact us at: (sis) 444-1280First Freedom Bank

1620 W Main. St

PO Box 100

Lebanon, TN 37088

You must contact us within 40 calendar days of the date that we mailed (or otherwise delivered by ameans to which you agreed) the substitute check in question or the account statement showing that the substitutecheck was posted to your account, whichever is later, We will extend this time period if you were not able to makea timely claim because of extraordinary circumstances.

Your claim must include —

4 A description of why you have suffered a loss (for example, you think the amount withdrawn was incorrect);

4 An estimate of the amount of your loss;

4 An explanation of why the substitute check you received is insufficient to confirm that you suffered a loss; and

4 A copy of the substitute check or the following information to help us identify the substitute check:check number, name of person to whom you wrote the check,the date of the check, the amount of the check .

Page 21© Bankers Systems, Inc., St. Cloud, MN Form C21-DISOLAZ 8/27/2004 (page 1 of 1)