Service Manual Phaser 6110MFP-B 30.09

159
Версия 25.09.2009 Руководство по техническому обслуживанию Phaser 6110 B Kryptonyte Документация изменена и дополнена: 1. Изменен парт номер Controller Main PWB на 140N63283.

Transcript of Service Manual Phaser 6110MFP-B 30.09

Page 1: Service Manual Phaser 6110MFP-B 30.09

Версия 25.09.2009

Руководство по техническому обслуживанию

Phaser 6110 B Kryptonyte

Документация изменена и дополнена:

1. Изменен парт номер Controller Main PWB на 140N63283.

Page 2: Service Manual Phaser 6110MFP-B 30.09

Section Name

6110 MFP/B Printed in the United States of America.

mentioned in this publication are trademarks of rademarks are also acknowledged.

tone, Inc.

ument. Changes, technical inaccuracies, and typo-nt editions.

0/0/001No Product Name Assigned

Preliminary Working Document

Service Documentation

6110 MFP/B Service Documentation

Launch

November, 2007

***Xerox Private Data***

All service documentation is supplied to Xerox external customers for informational purposes only. Xerox service documentation is intended for use by certified, product-trained service per-sonnel only. Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation. Customer performed service of equipment, or mod-ules, components, or parts of such equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment. You should consult the applicable warranty for its terms regarding customer or third-party provided service.

If the customer services such equipment, modules, components or parts thereof, the customer releases Xerox from any and all liability for the customer actions, and the customer agrees to indemnify, defend and hold xerox harmless from any third party claims which arise directly or indirectly for such service.

While Xerox has tried to make the documentation accurate, Xerox will have no liability arising out of any inaccuracies or omissions. Changes are periodically made to this document. Changes, technical inaccuracies, and typographical errors will be corrected in subsequent edi-tions.

Prepared by:

Xerox Corporation

Global Knowledge and Language Services

800 Phillips Road, Bldg. 0218-01A

Webster, New York 14580-9791

USA

©2007 by Xerox Corporation. All rights reserved.

Copyright protection claimed includes all forms and matters of copyrightable material and infor-mation now allowed by statutory judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as icons, screen displays, looks, etc.

XEROX® and all Xerox product names XEROX CORPORATION. Other company t

PANTONE is a registered trademark of Pan

Changes are periodically made to this docgraphic errors will be corrected in subseque

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No Product Name Assigned

Preliminary Working Document

0/0/002

Section Name

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Introduction

Introduction

November, 2007i6110 MFP/B

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Precautions ..................................................................................................................... iii

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November, 2007ii

Introduction

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Introduction

Precautions WARNINGh the protective cover removed from the Laser/though invisible, can damage your eyes. When ecautions should always be followed to reduce nal injury.

uld cause illness if ingested.

is possible for the liquid inside to leak. This liquid is e avoided; wash any splashes from eyes or skin If the liquid gets into the mouth or is swallowed, see

m children. The toner powder contained in the toner wed, you should contact a doctor.

ns

uld cause electric shock or potentially cause a fire.

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In order to prevent accidents and to prevent damage to the equipment, please read the pre-cautions listed below carefully before servicing the printer and follow them closely.

Safety Warning 1. Only to be serviced by appropriately qualified service engineers. High voltages and

lasers inside this product are dangerous. This printer should only be serviced by a suit-ably trained and qualified service engineer.

2. Use only Xerox replacement parts. There are no user serviceable parts inside the printer. Do not make any unauthorized changes or additions to the printer, since these could cause the printer to malfunction and create electric shock or fire hazards.

3. Laser Safety Statement. The Printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter 1, Subchapter J, for Class 1 laser products. Elsewhere, it is certified as a Class I laser product conforming to the requirements of IEC 825. Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level dur-ing normal operation, user maintenance, or prescribed service condition.

Never operate or service the printer witScanner assembly. The reflected beam, using this product, these basic safety prthe risk of fire, electric shock, and perso

Caution for Safety Toxic material

This product contains toxic materials that co

1. If the LCD control panel is damaged, ittoxic. Contact with the skin should bimmediately and contact your doctor. a doctor immediately.

2. Please keep toner cartridges away frocartridge may be harmful; and if swallo

Electric Shock and Fire Safety Precautio

Failure to follow the following instructions co

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h high dust or moisture levels, beside on open win-r. Damage could be caused to the printer in such

es, etc. on the printer. These could cause a fire.

rox parts. Take care to note the exact location of tling any part of the machine. Ensure all parts and wing procedures before dismantling the printer or

mory and make a note of any user settings. These aced.

fore servicing or replacing any electrical parts.

d power cables.

e that part number, product name, and any voltage, rect.

do not use excessive force, especially when fitting

into the machine.

e Bodily Injury.

ture. Use caution when working on the printer. Wait ssembly.

the rotating parts.

our fingers or hair into the rotating parts (for exam-, etc.). If you do, you can be injured.

er.

r cartridge and cassette. Use safe lifting and han-es located on each side of the machine. You could ully.

.

el surface, capable of supporting its weight (19.95 Failure to do so could cause the printer to tip or fall, mage to the printer. Do not install the printer on a allation, check that the printer is stable.

ily damaged by static electricity. Such components sitive (ES) Devices” or ESDs. Examples of ESDs ansistors (FET), and semiconductor “chip” compo-

November, 2007iv

Introduction

1. Use only the correct voltage. Failure to do so could damage the printer and potentially cause a fire or electric shock.

2. Use only the power cable supplied with the printer. Use of an incorrectly specified cable could cause the cable to overheat and potentially cause a fire.

3. Do not overload the power socket. This could lead to overheating of the cables inside the wall and could lead to a fire.

4. Do not allow water or other liquids to spill into the printer. This can cause electric shock. Do not allow paper clips, pins, or other foreign objects to fall into the printer. These could cause a short circuit leading to an electric shock or fire hazard.

5. Never touch the plugs on either end of the power cable with wet hands. This can cause electric shock. When servicing the printer, remove the power plug from the wall socket.

6. Use caution when inserting or removing the power connector. The power connector must be inserted completely; otherwise, a poor contact could cause overheating, possibly lead-ing to a fire. When removing the power connector, grip it firmly and pull.

7. Take care of the power cable. Do not allow it to become twisted, bent sharply around cor-ners, or otherwise damaged. Do not place objects on top of the power cable. If the power cable is damaged, it could overheat and cause a fire; or exposed cables could cause an electric shock. Replace a damaged power cable immediately. Do not reuse or repair the damaged cable. Some chemicals can attack the coating on the power cable, weakening the cover or exposing the wires, causing fire and shock risks.

8. Ensure that the power sockets and plugs are not cracked or broken in any way. Any such defects should be repaired immediately. Take care not to cut or damage the power cable or plugs when moving the machine.

9. Use caution during thunder or lightning storms. Xerox recommends that this machine be disconnected from the power source when such weather conditions are expected. Do not touch the machine or the power cord if it is still connected to the wall socket in these weather conditions.

10. Install the printer in a clean, well-ventilated location. Avoid damp or dusty areas. Do not position the machine near a humidifier. Damp and dust buildup inside the machine can lead to overheating and cause a fire.

11. Do not position the printer in direct sunlight. This will cause the temperature inside the printer to rise, possibly leading to the printer failing to work properly. In extreme condi-tions, this could lead to a fire.

12. Do not insert any metal objects into the machine through the ventilator fan or other part of the casing. These could make contact with a high voltage conductor inside the machine and cause an electric shock.

Handling Precautions

The following instructions are for your own personal safety, to avoid injury, and to prevent dam-age to the printer.

1. Ensure the printer is installed on a level surface, capable of supporting its weight. Failure to do so could cause the printer to tip or fall.

2. The printer contains many rollers, gears, and fans. Take great care to ensure that you do not catch your fingers, hair, or clothing in any of these rotating devices.

3. Do not place any small metal objects, containers of water, chemicals, or other liquids close to the printer. If spilled, these could get into the machine and cause damage or a shock or a fire hazard.

4. Do not install the machine in areas witdow, or close to a humidifier or heateareas.

5. Do not place candles, burning cigarett

Assembly/Disassembly Precautions

Replace parts carefully, and always use Xeparts and also cable routing before dismancables are replaced correctly. Do the folloreplacing any parts.

1. Check the contents of the machine mewill be erased if the main board is repl

2. Ensure that power is disconnected be

3. Disconnect printer interface cables an

4. Only use approved spare parts. Ensurcurrent, or temperature ratings are cor

5. When removing or refitting any parts, screws into plastic.

6. Take care not to drop any small parts

Disregarding These Warnings May Caus

1. Be careful with the Fuser.

The Fuser operates at a high temperafor the Fuser to cool down before disa

2. Do not put your fingers or hair into

When operating a printer, do not put yple: paper feeding entrance, motor, fan

3. Be careful when you move the print

This printer weighs 19.95 kg with tonedling techniques. Use the lifting handlget a back injury if you do not lift caref

4. Ensure the printer is installed safely

Ensure the printer is installed on a levkg with toner cartridge and cassette). possibly causing personal injury or dasloping or unstable surface. After inst

ESD Precautions

Certain semiconductor devices can be easare commonly called “Electrostatically Senare: integrated circuits, some field effect trnents.

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Introduction

The techniques outlined below should be followed to help reduce the incidence of component damage caused by static electricity.

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CAUTION

Be sure no power is applied to the chassis or circuit, and observe all other safety precautions.

1. Immediately before handling a semiconductor component or semiconductor-equipped assembly, drain off any electrostatic charge on your body by touching a known earth ground. Alternatively, employ a commercially available wrist strap device, which should be removed for your personal safety prior to applying power to the unit under test.

2. After removing an electrical assembly equipped with ESDs, place the assembly on a con-ductive surface, such as aluminum or copper foil or conductive foam, to prevent electro-static charge buildup in the vicinity of the assembly.

3. Use only a grounded-tip soldering iron to solder or desolder ESDs.

4. Use only an “antistatic” solder removal device. Some solder removal devices not classi-fied as “antistatic” can generate electrical charges sufficient to damage ESDs.

5. Do not use freon-propelled chemicals. When sprayed, these can generate electrical charges sufficient to damage ESDs.

6. Do not remove a replacement ESD from its protective packaging until immediately before installing it. Most replacement ESDs are packaged with all leads shorted together by con-ductive foam, aluminum foil, or a comparable conductive material.

7. Immediately before removing the protective shorting material from the leads of a replace-ment ESD, touch the protective material to the chassis or circuit assembly into which the device will be installed.

8. Maintain continuous electrical contact between the ESD and the assembly into which it will be installed, until completely plugged or soldered into the circuit.

9. Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as the brushing together of clothing fabric and lifting one’s foot from a car-peted floor, can generate static electricity sufficient to damage an ESD.

Super Capacitor Or Lithium Battery Precautions 1. Exercise caution when replacing a super capacitor or lithium battery. There could be a

danger of explosion and subsequent operator injury and/or equipment damage if incor-rectly installed.

2. Be sure to replace the battery with the same or equivalent type recommended by the manufacturer.

3. Super capacitors and lithium batteries contain toxic substances and should not be opened, crushed, or burned for disposal.

4. Dispose of used batteries according to the manufacturer’s instructions.

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November, 2007vi

Introduction

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Service Call Procedures

vice Call Procedures

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1 SerService Call Procedure ................................................................................................... 1-3Service Call Flow ........................................................................................................... 1-3Parts for Maintenance and Repair .................................................................................. 1-4

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November, 20071-2

Service Call Procedures

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Service Call Flow Service Call Procedures

Service Call Procedure Service Call Flow

normally very warm to the touch when the machine

smoke, or the machine is hot.

e Control Panel.

input power, Power Switch, SMPS, and Main PBA Figure 1 Connection Diagram in Section 7 Wiring s on the Control Panel. Replace or repair any part

y or print.

rocedures Checking the Symptoms .

nting a Demo Page in Section 6 General Proce- output.

rocedures Checking the Symptoms .

lity is good.

chine.

e is complete (Section 1 Service Call Procedures). y for customer use (clean the Covers). Place the t Tray.

ion 3 Image Quality.

an produce a visible vapor under certain conditions peratures, or with paper having a higher moisture ndition.

ns of overheating, such as discoloration, deformed ctrical resistance. Remove the Covers. Check the ing. Check the drive components for signs of dam-

ot hazardous and is a characteristic of quick-fuse

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Initial Actions1. Ask the operator(s) about the machine’s condition.

2. Inspect any faulty copies, then check the machine.

3. Check the Service Log.

Actions to Take During UM (Unscheduled Maintenance)1. Perform the Service Call Flow .

2. Perform any applicable diagnostics in Section 2 Repair Analysis Procedures.

3. Check the copy quality. See Section 3 Image Quality.

Make several copies using the Test Chart A4 ISO 19752 Standard Pattern (Mono. Con-firm) , then check the quality.

4. Look at the Error Messages in order to understand the machine status.

5. Repair all the secondary problems.

Actions to Take During SM (Scheduled Maintenance)1. Check the copy quality.

Make several copies using the Test Chart A4 ISO 19752 Standard Pattern (Mono. Con-firm) , then check the quality.

2. Look at the Error Messages in order to understand the machine status.

Final Actions1. Check overall machine operation/features.

2. Check the machine exterior and consumables.

3. Train the operator as required.

4. Complete the Service Log and Service Report.

5. Keep the copy samples with the Service Log.

Procedure

NOTE: The Top Cover, above the Fuser, is is ready.

Switch on the power. There is an odor, orY N

There are indications of power on thY N

Remove the Covers. Check the power distribution voltages (SeeDiagrams). Check the connectoras required.

The machine is ready to make a copY N

Go to Section 2 Repair Analysis P

Print a Demonstration Print (See Pridures). The Demonstration Print isY N

Go to Section 2 Repair Analysis P

The Demonstration Print image quaY N

Go to Section 3 Image Quality.

There is still a problem with the maY N

Verify that Scheduled MaintenancEnsure that the machine is readDemonstration Print in the Outpu

If there are other problems, go to Sect

SURF (Surface Rapid Fusing Technology) cof ambient low humidity, cooler office temcontent. This statement describes the coY N

Remove the Fuser and check it for sigframes, or a thermostat with high elePBAs and wiring for signs of overheatage.

Inform the customer that this condition is noperation in some circumstances..

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nent Life Span Counts 1 is stored in memory. The amount of each “life” Control Panel.

reset the 'life used' that is stored in memory. To Tech Mode (Section 6, General Procedures).

ents, do the following:

evious menu.

y “1. Copy Menu” or “2. Scan Menu”.

nu.

ct “System Setup”.

ct “Maintenance”.

ct “Supplies Life”.

”.

s Info”, the LCD will display “Print?”. If you want a ress [Enter]. If you do not want a printout, press

d component.

vides the total number of color pages printed or the printed.

t’s “life used” count.

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Service Call Procedures

Parts for Maintenance and Repair Replacement Intervals for Parts with a Limited Life Some of the parts in this machine have a limited life, shorter than that of the whole machine. These parts must be replaced periodically.

The table below shows the interval at which these parts should be replaced. The table shows the life of each part, and is measured when using A4 paper. When servicing a machine, always check the status of these parts using the Control Panel (see Checking and Resetting Compo-nent Life Span Counts) and ensure that parts are replaced at the appropriate times. Otherwise, a general degradation in print quality will occur.

Checking and Resetting CompoThe life span of each of the parts in Tableused can be checked at any time using the

When a part is replaced, it is necessary toreset the “life used” count(s), you must use

To check the “life used” of machine compon

NOTE: Use the [Exit] key to return to the pr

1. Press the [Menu] key.

2. Use the scroll keys, [<] or [>], to displa

3. Press {Enter] to select the desired me

4. Use the scroll and [Enter] keys to sele

5. Use the scroll and [Enter] keys to sele

6. Use the scroll and [Enter] keys to sele

7. Press [Enter] to display “Supplies Info

NOTE: If you press [Enter] at “Supplieprintout of all the “life used” counts, p[Exit] to go back to “Supplies Info”.

8. Use the scroll keys to select the desire

NOTE: The first selection, “Total,” prototal number of black and white pages

9. Press [Enter] to display the componen

Table 1

COMPONENT REPLACEMENT CYCLE REPLACED BY

Toner Cartridge (Black) Initial (1,500 pages @5% coverage); replacement (2,000 pages @5% coverage)

User

Toner Cartridge (Color: C/M/Y) Initial (700 pages@5% coverage); replacement (1,000 pages@5% cov-erage)

User

Waste Toner Container 5,000 images or 1,250 pages (full color 5% image)

User

T2 Roller 100,000 pages

Imaging Unit 20,000 pages (black); 12,500 pages (color)

ITB Unit (Image Transfer Belt) 60,000 pages (black); 15,000 pages (color)

User

Pick-Up Roller 50,000 pages: MP Pick-Up Roller, Cassette Tray1 Pick-Up Roller

Engineer

Fuser 100,000 pages (black); 50,000 pages (color)

User

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2 S 2. Repair Analysis ProceduresError Messages and Diagnostic Flowcharts.................................................................... 2-3Copying Problems........................................................................................................... 2-13Paper Feeding Problems ................................................................................................ 2-14Printing Problems............................................................................................................ 2-14Scanning Problems ......................................................................................................... 2-15Common Windows problems .......................................................................................... 2-16Common Linux Problems................................................................................................ 2-16Macintosh Problems........................................................................................................ 2-18

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Error Messages and Diagnostic Flowcharts Checking the Symptoms Before attempting to repair the machine, first obtain a detailed description of the problem from the customer.

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ns

ner Cartridge with a new one.

artridge and thoroughly shake it. By doing this, reestablish printing operations.

rd and plug it back in.

USB memory space.

il it locks into place.

ormat.

e the Front Cover.

r Cartridge.

nit.

rox color Toner Cartridge.

rox Imaging Unit.

rd and plug it back in.

rd and plug it back in.

rd and plug it back in.

e the front cover.

anual Feeder.

USB memory space.

rd and plug it back in.

rom the output Tray.

rd and plug it back in.

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Error MessagesThe following error messages may appear on the LCD Display:

Display Meaning Suggested solutio

Toner Empty The color Toner Cartridge has run out. The machine stops printing. The arrow indicates which color Toner Cartridge.

Replace the color To

Toner Low The corresponding color Toner Cartridge is almost empty. The arrow indi-cates which color Toner Cartridge.

Take out the Toner Cyou can temporarily

TonerSupply Err. The machine received several pages with many images, and it cannot supply the toner properly. The arrow indicates which color Toner Car-tridge.

Unplug the power co

Data Read Fail CheckUSB Mem.

Time expired while reading data. Try again.

Data Write Fail CheckUSB Mem.

Storing to the USB memory failed. Check the available

Door Open The Front Cover or Rear Cover is not securely latched. Close the Cover unt

File Format Not Supported The selected file format is not supported. Use the correct file f

Fuser Fan Locked There is a problem in the Cooling Fan of the machine. Open and then clos

Install Toner The color Toner Cartridge is not installed. The arrow indicates which color Toner Cartridge.

Install the color Tone

InstallImaging Unit

The Imaging Unit is not installed. Install the Imaging U

Invalid Toner The color Toner Cartridge you have installed is not valid for your machine. The arrow indicates which color Toner Cartridge.

Install a genuine Xe

InvalidImaging Unit

The installed Imaging Unit is not valid for your machine. Install a genuine Xe

Low Heat ErrorCycle Power

There is a problem in the Fuser. Unplug the power co

LSU Hsync ErrorCycle Power

A problem has occurred in the LSU (Laser Scanning Unit). Unplug the power co

LSU Motor ErrorCycle Power

A problem has occurred in the LSU (Laser Scanning Unit). Unplug the power co

Main Motor Locked There is a problem in the Main Motor. Open and then clos

Manual FeederPaper Empty

There is no paper in the Manual Feeder. Load paper in the M

Manual FeederPaper Jam 0

Paper has jammed in the feeding area of the Manual Feeder. Clear the jam.

Not Enough SpaceIn USB Memory

The space for the USB memory device (for scanning and saving) is not sufficient.

Check the available

Open Heat ErrorCycle Power

There is a problem in the Fuser. Unplug the power co

Out-Bin Full The output Tray of the machine is full of paper. Remove the paper f

Over Heat ErrorCycle Power

There is a problem in the Fuser. Unplug the power co

Paper Jam 0Open/Close Door

Paper has jammed in the feeding area of the Tray. Clear the jam.

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er in the Tray.

y get poor if a refilled Toner Cartridge is installed, tics may significantly differ from a new genuine ge. If possible, use a new genuine Xerox color

artridge with a new one.

h a new one.

h a new one.

Toner Container.

rd and plug it back in.

assette.

Display Meaning Suggested solutions

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Paper Jam 1Open/Close Door

Paper has jammed in the paper exit area. Clear the jam.

Paper Jam 2Check Inside

Paper has jammed In the Fuser area or around the Toner Cartridge. Clear the jam.

TrayPaper Mismatch

The paper size specified in the printer properties does not match the paper you are loading.

Load the correct pap

Refilled Toner The Toner Cartridge you have installed is not genuine or is refilled. The arrow indicates which color Toner Cartridge.

The print quality masince its characterisXerox Toner CartridToner Cartridge.

Replace Toner This message appears between Toner Empty and Toner Low status. The arrow indicates which color Toner Cartridge.

Replace the Toner C

Replace[zzz]*zzz indicates the part.

The indicated part (zzz) has reached the end of its life. Replace the part wit

Replace[zzz] soon*xxx indicates the part of the machine.

The indicated part (xxx) is nearing the end of its life. Replace the part wit

Replace/InstallWaste Toner Container

The Waste Toner Container is full, and the machine will stop printing until a new Waste Toner Container is installed.

Replace the Waste

Transfer Belt Error A problem has occurred in the Transfer Belt. Unplug the power co

TrayPaper Empty

There is no paper in the Cassette. Load paper in the C

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.

to the Printer

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Paper Feeding ProblemsWrong Print Position

Description:

1. Printing begins at the wrong position on the paper.

JAM 0

Description:

1. Paper does not exit from the Cassette

2. Jam 0 occurs when the paper feeds in

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JAM 1 JAM 2

e Fuser.

r and in the Fuser just after passing through the

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Description:

1. Paper is jammed in front of or inside the Fuser.

2. Paper is stuck in the Exit Roller and in the Fuser just after passing through the Feed Actu-ator.

Description:

1. Paper is jammed in front of or inside th

2. Paper is stuck in the Discharge RolleFeed Actuator.

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oblems

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Paper Rolled in the Fuser

Description:

1. Paper rolled around Fuser Rollers or “Concertina” jam.

Scanner, OPE (Control Panel) PrNothing Displayed on the LCD

Description:

1. The LCD does not display anything.

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Glass Broken

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Description:

1. The Scanner glass is broken.

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s displayed on the LCD:

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Other Problems Fusing Problems

The Fuser consists of the Heat Lamp, Heat Roller, Pressure Roller, Thermistor, and Thermo-stat.

Fuser Error

Description:

1. One of the following three messages i

Error Message Condition Which Caused the Message

Low Heat Error In warm-up– When the Fuser is under 50°C for 45 seconds or more.

In ready– When the Fuser is under 130°C for 10 seconds or more.

While Printing– When the Fuser is below 40°C of the target temperature for 10 sec-

onds or more.

Over Heat Error When the Fuser temperature is over 210°C for 4 seconds or more.

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No Power (1) No Power (2)

an hear a short beeping sound continuously.

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Description:

1. When the machine is turned on, all LEDs on the operator panel do not come on.

Description:

1. When the machine is turned on, you c

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light.

ts).

ne or ethanol.

TB Unit.

nlight.

or ethanol when cleaning.

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LSU Error

Description:

1. One of the following three messages is displayed on the LCD:

Toner Problems - Cautions

OPC unit

• Do not expose to sunlight & white

• Do not touch the OPC (fingerprin

• Do not clean the OPC with aceto

ITB Unit

• Do not touch (fingerprints).

• Do not use sharp objects on the I

• Do not expose the ITB Unit to su

• Use only IPA (isopropyl alcohol)

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Abnormal Noise Copying Problems

Solutions

ss” (“Copy Setup” menu) to darken or lighten the of the copies.

ts are on the original, use “Darkness” to lighten kground of your copies.

fects are on the original, clean the Scan Unit.

that the original is face down on the Scanner

that the copy paper is loaded correctly.

the original is face down on the Scanner glass.

e the paper in the Tray with paper from a new e.

humidity areas, do not leave paper in the machine nded periods of time.

stack of paper, then turn it over in the Tray. e the paper in the Tray with a fresh supply. Check/the paper guides, if necessary.

that the paper is the proper paper weight. 75 g/m2 ond) paper is recommended.

for copy paper or pieces of copy paper remaining achine after a paper jam has been cleared.

iginals may contain pictures, solids, or heavy lines. mple, your originals may be forms, newsletters,

or other documents that use more toner.

chine may be turned on and off frequently.

ten Cover may be left open while copies are being

November, 20072-136110 MFP/B

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Description:

1. There is noise (audible sounds) when copying. Condition Suggested

Copies are too light or too dark.

Use “Darknebackground

Smears, lines, marks, or spots appear on copies.

• If defecthe bac

• If no de

Copy image is skewed. • Ensureglass.

• Check

Blank copies. Ensure that

Image rubs off the copy eas-ily.

• Replacpackag

• In highfor exte

Frequent copy paper jams occur.

• Fan theReplacadjust

• Ensure(20 lb b

• Check in the m

Toner Cartridge produces fewer copies than expected before running out of toner.

• Your orFor exabooks,

• The ma

• The Plamade.

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Suggested Solutions

hine. Check the Power Cord connections. Check the Power Switch and the power source.

as the Select Phaser 6110 MFP Series as your default printer in your Windows.

llowing:losed. Close the Cover.

the paper jam.

d paper.

ot installed. Install the Toner Cartridge.

tact your service representative.

ected Disconnect the printer cable and reconnect it.

. If possible, attach the cable to another computer that is working properly and print a job. You can also try using a different printer cable.

Check the driver settings to make sure that the print job is sent to the correct port. If the computer has more than one port, make sure that the machine is attached to the correct one.

red Check the printer properties to ensure that all of the print settings are correct.

or- Reinstall the printer software.

g. Check the display message on the Control Panel to see if the machine is indicating a system error.

n the rrect.

For many software applications, the paper source selection is found under the Paper tab within the printer properties. Select the correct paper source. See the printer driver help screen.

November, 20072-14

Status-Indicator RAPS

Paper Feeding Problems Printing Problems

Condition Suggested Solutions

Paper jams during printing.

Clear the paper jam.

Paper sticks together. • Ensure that there is not too much paper in the Tray. The Tray can hold up to 150 sheets of paper, depending on the thickness of your paper.

• Make sure that you are using the correct type of paper.

• Remove paper from the Tray and flex or fan the paper.

• Humid conditions may cause some paper to stick together.

Multiple sheets of paper are fed.

• Different types of paper may be stacked in the Tray. Load paper of only one type, size, and weight.

• If multiple sheets have caused a paper jam, clear the paper jam.

Paper does not feed. • Remove any obstructions from inside the machine.

• Paper has not been loaded correctly. Remove paper from the Tray and reload it correctly.

• There is too much paper in the Tray. Remove excess paper from the Tray.

• The paper is too thick. Use only paper that meets the specifica-tions required by the machine.

The paper keeps jam-ming.

• There is too much paper in the Tray. Remove excess paper from the Tray. If you are printing on special materials, use the Manual Tray.

• An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine.

• There may be debris inside the machine. Open the Front Cover and remove the debris.

Transparencies stick together in the Paper Output Tray.

Use only transparencies specifically designed for laser printers. Remove each transparency as it exits from the machine.

Envelopes skew or fail to feed correctly.

Ensure that the Paper Guides are against both sides of the envelopes.

Condition Possible Cause

The machine does not print.

There is no power to the mac

The machine is not selected default printer.

Check the machine for the fo• The Front Cover is not c

• Paper is jammed. Clear

• No paper is loaded. Loa

• The Toner Cartridge is n

If a system error occurs, con

The printer cable is not connproperly.

The printer cable is defective

The port setting is incorrect.

The machine may be configuincorrectly.

The printer driver may be increctly installed.

The machine is malfunctionin

The machine selects print materials from the wrong paper source.

The paper source selection iprinter properties may be inco

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Status-Indicator RAPS

Scanning ProblemsCondition Possible Cause Suggested Solutions

Solutions

ure that you place the original to be scanned face n the Scanner glass.

may not be enough available memory to hold the ent you want to scan. Try the Prescan function to hat works. Try lowering the scan resolution rate.

that the USB cable is connected properly.

ure that the USB cable is not defective. Switch the ith a known good cable. If necessary, replace the

Check that the Scanner is configured correctly.

the scan setting in the Nuance Configuration or the tion you want to use to make certain that the r job is being sent to the correct port.

if the machine is printing received data. If so, scan ument after the received data has been printed.

cs are scanned more slowly than text.

unication speed slows in scan mode because of e amount of memory required to analyze and

uce the scanned image. Set your computer to the rinter mode through the BIOS setting. It will help to e the speed. For details about how to set the

refer to your computer user's guide.

e a copying or printing job in progress. When that ete, try your job again.

d port is currently being used. Restart your com- again.

able may be improperly connected or the power

r driver is not installed or the operating environ-set up properly.

the machine is properly connected and the power restart your computer.

ble may be improperly connected or the power

November, 20072-156110 MFP/B

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A print job is extremely slow.

The job may be very complex. Reduce the complexity of the page or try adjusting the print quality settings.

If you are using Windows 9x/Me, the Spool Setting may be set incor-rectly.

From the Start menu, choose Settings and then Printers. Right-click the Phaser 6110 MFP Series machine icon, choose Proper-ties, click the Details tab, and then choose the Spool Settings button. Select the desired spool setting.

Half the page is blank.

The page orientation setting may be incorrect.

Change the page orientation in your appli-cation. See the printer driver help screen.

The paper size and the paper size settings do not match.

Ensure that the paper size in the printer driver settings matches the paper in the Tray. Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application set-tings you use.

The machine prints, but the text is wrong, gar-bled, or incomplete.

The printer cable is loose or defec-tive.

Disconnect the printer cable and recon-nect. Try a print job that you have already printed successfully. If possible, attach the cable and the machine to another com-puter and try a print job that you know works. Finally, try a new printer cable.

The wrong printer driver was selected.

Check the application's printer selection menu to ensure that your machine is selected.

The software application is mal-functioning.

Try printing a job from another application.

The operating system is malfunc-tioning.

Exit Windows and reboot the computer. Turn the machine off and then back on again.

Pages print, but are blank.

The Toner Cartridge is defective or out of toner.

Redistribute the toner, if necessary. If nec-essary, replace the Toner Cartridge.

The file may have blank pages. Check the file to ensure that it does not contain blank pages.

Some parts, such as the controller or the board, may be defective.

Contact a service representative.

The illustra-tions print incorrectly in Adobe Illus-trator.

The setting in the software applica-tion is wrong.

Select Download as Bit Image in the True-Type Options window of the graphic prop-erties and print the document again.

Condition Suggested

The Scanner does not work. • Make sdown o

• There documsee if t

• Check

• Make scable wcable.

• Check applicaScanne

The unit scans very slowly. • Check the doc

• Graphi

• Commthe largreprodECP pincreasBIOS,

One of the following mes-sages appears on your com-puter screen:

“Device can't be set to the H/W mode you want.”

There may bjob is compl

“Port is being used by another program.”

The selecteputer and try

“Port is Disabled.” The printer cmay be off.

“Scanner is busy receiving or printing data. When the cur-rent job is completed, try again.”

The scannement is not

"Invalid handle." Ensure thatis on. Then

"Scanning has failed." The USB camay be off.

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Solutions

if the printer driver is installed in your system. FP configurator and switch to the Printers tab in

nters configuration window to look at the list of le printers. Make sure that your machine is dis- on the list. If not, invoke the Add New Printer wiz-et up your device.

if the printer is started. Open Printers configuration lect your machine on the Printers list. Look at the tion in the Selected Printer pane. If its status con-e “stopped” string, press the Start button. After rmal operation of the printer should be restored. opped” status might be activated when some prob- printing occurred. For instance, this could be an t to print a document when the MFP port is claimed anning application.

if the MFP port is not busy. Since functional com-s of the MFP (printer and scanner) share the same rface (MFP port), the situation of simultaneous of different “consumer” applications to the same ort is possible. To avoid possible conflicts, only one at a time is allowed to gain control over the

. The other “consumer” will encounter a “device esponse. You should open MFP Ports configura-d select the port assigned to your printer. In the d Port pane, you can see if the port is occupied by ther application. If this is the case, you should wait pletion of the current job or press the Release tton, if you are sure that the present owner is not

ning properly.

if your application has special print options such as ” If “-oraw” is specified in the command line param-en remove it so that you can print properly. For the ront-end, select Print -> Setup Printer and edit the nd line parameter in the command item.

November, 20072-16

Status-Indicator RAPS

Common Windows problems Common Linux Problems

Condition Suggested Solutions

“File in Use” message appears during installation.

Exit all software applications. Remove all software from the StartUp Group, then restart Windows. Reinstall the printer driver.

“Error Writing to LPTx” mes-sage appears.

• Ensure that the cables are connected correctly and that the machine is on.

• If bi-directional communication is not turned on in the driver, it will also cause this message.

“General Protection Fault,” “Exception OE,” “Spool32,” or “Illegal Operation” messages appear.

Close all other applications, reboot Windows, and try printing again.

“Fail To Print,” “A printer time-out error occurred” mes-sages appear.

These messages may appear during printing. Just keep wait-ing until the machine finishes printing. If the message appears in standby mode or after printing has been completed, check the connection and/or whether an error has occurred.

Condition Suggested

The machine does not print. • Check Open Mthe Priavailabplayedard to s

• Check and sedescriptains ththat, noThe “stlems inattempby a sc

• Check ponentI/O inteaccessMFP pof themdevicebusy” rtion anSelectesome ofor comPort bufunctio

• Check “-oraw.eter, thGimp fcomma

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Status-Indicator RAPS

Condition Suggested Solutions

if a document is loaded into the machine.

if your machine is connected to the computer. ure it is connected properly if an I/O error is d while scanning.

if the MFP port is not busy. Since functional com-s of the MFP (printer and scanner) share the same rface (MFP port), the situation of simultaneous of different “consumer” applications to the same ort is possible. To avoid possible conflicts, only one at a time is allowed to gain control over the

. The other “consumer” will encounter a “device esponse. This can usually happen while starting a rocedure, and an appropriate message box will be ed. To identify the source of the problem, you open MFP Ports configuration and select the port ed to your scanner. MFP port symbol “/dev/mfp0” onds to the “LP:0” designation displayed in the r’s options; “/dev/mfp1” relates to “LP:1”; and so B ports start at “/dev/mfp4,” so a scanner on ” relates to “/dev/mfp4,” respectively, and so forth tially. In the Selected Port pane, you can see if the occupied by some other application. If this is the ou should wait for completion of the current job or he Release Port button, if you are sure that the t port's owner is not functioning properly.

oth Linux Printer Package and MFP driver make a lic link to the “lpr” printing command, which is com-used on Unix clones, it is not recommended to use ckages on the same machine.

till want to use both packages simultaneously, he LPP first.

ant to uninstall only one of them, uninstall both es and re-install only the one you want to use.

on't want to uninstall MFP driver and install it you may make the necessary symbolic link your-g in as root user and invoke the following com-“ln -sf /usr/local/bin/xerox/slpr /usr/bin/lpr”.

if the Gimp front end has “Xsane:Device dialog.” “Acquire” menu. If not, you should install the plug-in for Gimp on the your computer. You can Xsane plug-in package for Gimp on the Linux dis-n CD or the Gimp home page. For detailed infor-, refer to Help on the Linux distribution CD or the ront end application.

o use other kinds of scan applications, refer to specific application.

Condition Suggested Solutions

November, 20072-176110 MFP/B

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The machine does not appear on the Scanners list.

• Check if your machine is attached to your computer. Make sure that it is connected properly via the USB port and is turned on.

• Check if the Scanner driver for your machine is installed in your system. Open MFP Configurator, switch to Scan-ners configuration, then press Drivers. Make sure that a driver with a name corresponding to your machine's name is listed in the window. Check if the MFP port is not busy. Since functional components of the MFP (printer and scanner) share the same I/O interface (MFP port), the situation of simultaneous access of different “con-sumer” applications to the same MFP port is possible. To avoid possible conflicts, only one of them at a time is allowed to gain control over the device. The other “con-sumer” will encounter a “device busy” response. This can usually happen while starting a scan procedure, and an appropriate message box appears.

• To identify the source of the problem, you should open MFP ports configuration and select the port assigned to your scanner. The MFP port symbol “/dev/mfp0” corre-sponds to the “LP:0” designation displayed in the scan-ners' options; “/dev/mfp1” relates to “LP:1”; and so on. USB ports start at “/dev/mfp4,” so a scanner on “USB:0” relates to “/dev/mfp4,” respectively, and so forth sequen-tially. In the Selected Port pane, you can see if the port is occupied by some other application. If this is the case, you should wait for completion of the current job or should press the Release Port button, if you are sure that the present port's owner is not functioning properly.

The machine does not scan. • Check

• Check Make sreporte

• Check ponentI/O inteaccessMFP pof themdevicebusy” rscan pdisplayshouldassigncorrespscanneon. US“USB:0sequenport is case, ypress tpresen

I cannot print when I installed both Linux Print Package (LPP) and MFP driver on the same machine simulta-neously.

• Since bsymbomonly both pa

• If you sinstall t

• If you wpackag

• If you dagain, self. Lomand:

I cannot scan via the Gimp front end.

• Check on the Xsane find thetributiomationGimp f

If you wish tHelp on that

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Solutions

change the Print Method option to Print as Image int from Acrobat Reader.

Mac OS to OS 10.3.3 or higher.

November, 20072-18

Status-Indicator RAPS

Macintosh ProblemsI encounter the error “Can-not open MFP port device file” when printing a docu-ment.

Avoid changing print job parameters (via the SLPR utility, for example) while a print job is in progress. Known versions of CUPS server break the print job whenever print options are changed and then try to restart the job from the beginning. Since the Linux MFP driver locks the MFP port while printing, the abrupt termination of the driver keeps the port locked and therefore unavailable for subsequent print jobs. If this situation occurs, try to release the MFP port.

Condition Suggested Solutions

Condition Suggested

The printer does not print a document from Acrobat Reader.

You should when you pr

The document has printed, but the print job has not dis-appeared from the spooler in Mac OS 10.3.2.

Update your

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Image Quality

3 Image Quality

November, 20073-16110 MFP/B

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3. Image QualityGeneral Image Quality Problems .................................................................................... 3-3Copy Quality Problems ................................................................................................... 3-10Print Quality Problems .................................................................................................... 3-11Problems Troubleshooting Vertical Line and Band ......................................................... 3-13

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November, 20073-2

Image Quality

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eneral Image Quality ProblemsImage Quality

als on the printed paper, it is due to a faulty or dam-eck the condition of the appropriate roller.

November, 20073-36110 MFP/B G

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General Image Quality Problems Periodic Defective ImageIf an image defect appears at regular intervaged roller. Refer to the table below and ch

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November, 20073-4General Image Quality Problems

Image Quality

Image Quality ProblemsVertical Black Line and Band

Description:

1. Straight thin black vertical lines in the image.

2. Dark black vertical bands in the image.

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eneral Image Quality ProblemsImage Quality

Vertical White Line

November, 20073-56110 MFP/B G

Launch

Description:

1. White vertical deletions in the image.

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in the image.

age.

November, 20073-6General Image Quality Problems

Image Quality

Horizontal Black Bands

Description:

1. Dark or blurry horizontal stripes occur periodically in the image (these may occur at regu-lar intervals down the page).

Black/White Spot

Description:

1. Dark or blurry spots occur periodically

2. White spots occur periodically in the im

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eneral Image Quality ProblemsImage Quality

Light Image Dark or Black Image

November, 20073-76110 MFP/B G

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Description:

1. The image is light, with no ghosting.

Description:

1. The image is dark.

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e is stained.

November, 20073-8General Image Quality Problems

Image Quality

Uneven Density

Description:

1. Image density is uneven between left and right.

Stains on the Face of the Page

Description:

1. The background on the face of the pag

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eneral Image Quality ProblemsImage Quality

Stains on the Back of the Page Blank Page

November, 20073-96110 MFP/B G

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Description:

1. The back of the page has transfer at 46.2 or 75.5 mm intervals.

Description:

1. A blank page is output.

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ing.

ing.

November, 20073-10General Image Quality Problems,

Image Quality

Ghosting

Description:

1. Ghosting occurs at 75.4mm intervals (OPC Drum) or 27mm intervals (Developer Roller).

Copy Quality ProblemsWhite CopyDescription:

1. A blank page is printed out when copy

Black CopyDescription:

1. A black page is printed out when copy

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Image Quality

Defective Image Quality Print Quality Problems r loading may reduce print quality. See the table

k or faded area appears on the page: is low. You may be able to extend the Toner Car-arily. If this does not improve print quality, install a dge.

ot meet paper specifications (for example, the t or too rough).

faded or smeared defects may indicate that the aning.

eet specifications (for example, the paper is too

aded areas occur randomly on the page: paper may be defective. Try reprinting the job.

tent of the paper is uneven or the paper has moist ce. Try a different brand of paper.

ad. The manufacturing process can cause some ner. Try a different kind or brand of paper.

dge may be defective. See “Vertical repetitive ext page. If these steps do not correct the prob-ervice representative.

s appear on the page:t has probably been scratched. Remove the Imag-ll a new one.

ppear on the page:of the Printer. If you still have the same problems, ing Unit with a new one.

round shading becomes unacceptable, the proce-e problem.

r weight paper.

r's environment: very dry (low humidity) or high than 80% RH) conditions can increase the amount ading.

he old Toner Cartridges and install a new one.

of the Printer.

type and quality.

ging Unit and install a new one.

November, 20073-116110 MFP/B

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Description:

1. The copied image is blurred.

Dirt inside of the Printer or improper papebelow to troubleshoot problems.

Problem Solution

Light or faded print

If a vertical white strea• The toner supply

tridge life tempornew Toner Cartri

• The paper may npaper is too mois

• A combination ofPrinter needs cle

Toner specks The paper may not mmoist or too rough).

Dropouts If generally rounded, f• A single sheet of

• The moisture conspots on its surfa

• The paper lot is bareas to reject to

• The Toner Cartridefects” on the nlems, contact a s

Vertical lines If black vertical streak• The Imaging Uni

ing Unit and insta

If white vertical lines a• Clean the inside

replace the Imag

Color or black background

If the amount of backgdures below may fix th• Change to lighte

• Check the Printehumidity (higher of background sh

• Remove one of t

Toner smear • Clean the inside

• Check the paper

• Remove the Ima

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of the Printer.

type and quality.

er Cartridge.

rsists, the Printer may require service. Contact a tative.

re white areas within characters that should be

ing on the wrong surface of the paper. Remove the over.

ot meet paper specifications.

color or black streaks or smears appear:e may be installed improperly. Remove the Toner insert.

e may be defective. Install a new Toner Cartridge.

rsists, the Printer may require service. Contact a tative.

curled or paper does not feed into the Printer: paper over in the Paper Tray.

the paper 180° in the Tray.

November, 20073-12

Image Quality

Vertical repetitive defects

If marks repeatedly appear on the printed side of the page at even inter-vals:• Clean the inside of the Printer. After cleaning the inside of the

Printer, if you still have the same problems, install a new Toner Car-tridge of the problem color.

• Parts of the Printer may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.

• The Fuser may be damaged. Contact a service representative.

Background scat-ter

Background scatter results from bits of toner distributed on the printed page.• The paper may be too damp. Try printing with a different batch of

paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture.

• If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause problems.

• If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or via the Printer properties window.

Misformed char-acters

• If characters are improperly formed and producing hollowed images, the paper stock may be too slick. Try a different paper.

• If characters are improperly formed and producing a wavy effect, the Printer may need service. Verify that it also occurs on a demo page.

Page skew • Ensure that the paper is loaded properly.

• Check the paper type and quality.

• Ensure that the paper or other material is loaded correctly and the Guides are not too tight or too loose against the paper stack.

Page skew • Ensure that the paper is loaded properly.

• Check the paper type and quality. Both high temperature and high humidity can cause paper curl.

• Turn the stack of paper over in the Tray. Also, try rotating the paper 180° in the Tray.

Wrinkles or creases

• Ensure that the paper is loaded properly.

• Check the paper type and quality.

• Turn the stack of paper over in the Paper Tray. Also, try rotating the paper 180° in the Tray.

Backs of prints are dirty

Check for leaking toner. Clean the inside of the Printer.

Solid color or black pages

• The Toner Cartridge may not be installed properly. Remove the Toner Cartridge and reinsert.

• The Toner Cartridge may be defective and needs replacing. Install a new Toner Cartridge.

• The Printer may require service. Contact a service representative.

Problem Solution

Loose toner • Clean the inside

• Check the paper

• Install a new Ton

• If the problem peservice represen

Character dele-tions

Character deletions asolid black:• You may be print

paper and turn it

• The paper may n

Horizontal stripes If horizontally aligned • A Toner Cartridg

Cartridge and re

• A Toner Cartridg

• If the problem peservice represen

Curl If the printed paper is • Turn the stack of

• Also, try rotating

Problem Solution

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Image Quality

Problems Troubleshooting Vertical Line and Band Light Image

Table 3

e is light, with no ghosting.

is stained when the toner of the Developer Car-onsumed.

ture is below 50° Φ (10° Χ).sed by toner deposits between the high voltage PS and the one in the set.

from the HVPS.

eloper Cartridge and try to print.

after the Printer is powered on before you start

a contaminated by the toner.

n’t work, replace the HVPS .

Table 4

ark.

e ifrom the HVPS.

not turned on due to a bad connection between in the side of the Developer and the charge termi-

ltage charge terminal.

ion of the connector which connects the Main Con-e HVPS.

n’t work, replace the HVPS.

Table 5

appears all over the page.

November, 20073-136110 MFP/B

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Vertical Line and Band

Vertical White LineDark Image or Black

Background

Table 1

Error Vertical Line and Band

[Description] 1. Straight thin black vertical line occurs in the printing.

2. Dark black vertical band occurs in the printing.

[Suspect Part] 1. LSU

2. Developer

[Check and Cause] 1. Damaged Developer Roller in the Developer.

Deformed Doctor Blade or Cleaning Blade.

2. Scratched surface on the Discharge Roller in the Developer.

3. Partial depression or deformation on the surface of the Transfer Roller.

[Solution] 1. If cause 1 or 2 occurs in the Developer Unit, replace the Developer and try to print out.

2. Replace the Transfer Roller if cause 3 occurs.

[Etc.]

Table 2

Error Vertical White Line

[Description] White vertical voids in the image.

[Suspect Part] 1. LSU

[Check and Cause] 1. Foreign matter stuck onto the window of the internal lenses of the LSU mirror.

2. Foreign matter or toner particles between the Developer Roller and Blade.

3. Burrs and foreign substances may be on the window of the Devel-oper Frame.

4. If the Fuser is defective, deletions occur periodically at the top of a black image.

[Solution] 1. Foreign matter stuck onto the window: Clean the LSU window with recommended cleaner (IPA). Clean the window with a clean cotton swab.

2. Foreign matter in the LSU: open the Cover of the LSU and clean the surface of the Reflex Mirror with a cotton swab.

3. Remove the foreign matter and burrs from the Exposure Window.

4. Open the Front Cover and check the ribs that correspond to the position of the deletions. Clean the ribs.

5. If the problems are not solved, replace the Developer Cartridge.

Error Light Image

[Description] 1. The printed imag

[Suspect Part] 1. Developer

2. HVPS

[Check and Cause] 1. Developer Rollertridge is almost c

2. Ambient tempera

3. Bad contrast cauterminal in the HV

4. Abnormal output

[Solution] 1. Replace the Dev

2. Wait 30 minutes printing.

3. Clean up the are

4. If solutions 1-3 do

Error Dark image or black

[Description] The printed image is d

[Suspect Part] 1. HVPS

[Check and Cause] 1. No charge voltag

2. Charge voltage isthe power supplynal of the HVPS.

[Solution] 1. Clean the high vo

2. Check the condittroller PBA and th

3. If solutions 1-2 do

Error Background

[Description] Light/dark background

[Suspect Part] 1. HVPS

2. Developer

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November, 20073-14

Image Quality

[Check and Cause] 1. Is the image density less than 2% per page, and has the Printer been idle for a long time?

2. Is recycled paper being used?

3. Has the life span of the Developer ended?

4. Is the movement (up and down) of the Transfer Roller smooth?

5. Is the HVPS normal?

[Solution] 1. The Toner Cartridge is basically designed to print 3,000 sheets with 5% image density.

If it prints more the 3,000 sheets (around 5,000 sheets) with 2% image density, background can occur.

2. The image quality is not guaranteed if recycled paper is used.

3. Replace the Developer when its life span is ended.

4. Clean the Bushing part of the Transfer Roller.

5. If the problem is still not solved, replace the Developer.

Table 5

Error Background

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Repairs and Adjustments

irs and Adjustments

November, 20074-16110 MFP/B

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4 Repa IntroductionIntroduction ..................................................................................................................... 4-3

Repairs

1. CoversREP 1.1 Dummy Rear Cover .......................................................................................... 4-4REP 1.2 Right Side Cover............................................................................................... 4-5REP 1.3 Left Side Cover ................................................................................................. 4-7REP 1.4 Dummy Front Cover ......................................................................................... 4-8REP 1.5 Front Cover....................................................................................................... 4-9REP 1.6 Rear Unit Cover ................................................................................................ 4-9REP 1.7 Middle Unit Cover ............................................................................................. 4-10

2. Imaging Unit and ITBREP 2.1 Imaging Unit...................................................................................................... 4-13REP 2.2 ITB Unit............................................................................................................. 4-14

3. ScannerREP 3.1 Scan Unit .......................................................................................................... 4-15REP 3.2 CIS and Sliders................................................................................................. 4-18

4. PBAsREP 4.1 SUB OPE PBA.................................................................................................. 4-24REP 4.2 Main Controller PBA ......................................................................................... 4-27REP 4.3 HVPS (High Voltage Power Supply)................................................................. 4-29REP 4.4 SMPS (Switching Mode Power Supply)............................................................ 4-29

5. FuserREP 5.1 Fuser Removal ................................................................................................. 4-30REP 5.2 Fuser Disassembly ........................................................................................... 4-30

6. LSU (Laser Scan Unit)REP 6.1 LSU (Laser Scan Unit)...................................................................................... 4-34

7. Drive UnitREP 7.1 Drive Unit .......................................................................................................... 4-36

8. Paper HandlingREP 8.1 Transfer Roller .................................................................................................. 4-38REP 8.2 Rubber Pick-Up Feed Roller ............................................................................. 4-39REP 8.3 Rubber Pick-Up Feed Roller (Rubber Only) ..................................................... 4-40REP 8.4 Tray Empty Actuator ......................................................................................... 4-40REP 8.5 Registration Roller ............................................................................................ 4-41REP 8.6 Bypass Feed Roller .......................................................................................... 4-44REP 8.7 Exit Roller ......................................................................................................... 4-45REP 8.8 Bypass/Auxiliary Tray ....................................................................................... 4-48

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November, 20074-2

Repairs and Adjustments

Page 48: Service Manual Phaser 6110MFP-B 30.09

Repairs and Adjustments

stic latches. The latches break easily; release them ook end of the latch away from the part to which it

November, 20074-36110 MFP/B

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IntroductionThis section contains procedures required for parts disassembly, assembly, and replacement. There are no adjustments for this machine.

Terms and SymbolsTerms and symbols used throughout this section are explained here.

WARNINGA Warning statement indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in personal injury or loss of life.

CAUTION

A Caution statement indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to, or destruction of, equipment.

NOTE: A Note statement indicates an operating or maintenance procedure, practice, or condi-tion that is necessary to accomplish a task efficiently.

General Precautions for Disassembly When you disassemble and reassemble components, you must use extreme caution. The close proximity of cables to moving parts makes proper routing a must. If components are removed, any cables disturbed by the procedure must be restored as close as possible to their original positions. Before removing any component from the machine, note the cable routing that will be affected.

Whenever servicing the machine, you must do the following:

1. Check to verify that documents are not stored in memory.

2. Be sure to remove the Image Unit before you disassemble parts.

3. Unplug the power cord.

4. Use a flat and clean surface.

5. Replace only with Xerox-authorized components.

6. Do not use excessive force on plastic components.

7. Make sure all components are in their proper positions.

Releasing Plastic Latches

Many of the parts are held in place with placarefully. To remove such parts, press the his latched.

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ull out the Dummy Rear Cover.

igure 2

rse order.

r Unit Cover

Screws

November, 20074-4REP 1.1

Repairs and Adjustments

REP 1.1 Dummy Rear CoverParts List on PL 2.1 Removal

WARNINGTo avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine.

CAUTION

Covers are held in position with plastic hooks. Do not use excessive force.

1. Remove the Paper Cassette (Figure 1).

Figure 1

2. Lower the Rear Unit Cover (Figure 2).

3. Remove 4 Screws.

4. Starting at the top right corner, gently p

F

Replacement1. To install, do the removal steps in reve

ReaDummy Rear Cover

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REP 1.2Repairs and Adjustments

REP 1.2 Right Side Cover 4. At the back of the machine, remove 1 Screw (Figure 2).

igure 2

crew

November, 20074-56110 MFP/B

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Parts List on PL 2.1 Removal

WARNINGTo avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine.

CAUTION

Covers are held in position with plastic hooks. Do not use excessive force.

1. Remove the Dummy Rear Cover (REP 1.1).

2. Lower the Front Cover.

3. Remove 2 Screws (Figure 1).

Figure 1

F

Screws

Front Cover

S

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f the Cover are captured by the plastic nodules on

3 Hooks snap into the corresponding Tabs on the

igure 4

Nodule (right rear)

November, 20074-6REP 1.2

Repairs and Adjustments

5. Gently pull out the top edge of the Right Side Cover to release the hooks, and then remove (Figure 3).

Figure 3

Replacement1. Make sure the 2 holes in the bottom o

the bottom of the Frame (Figure 4).

2. Push the top of the Cover in until theFrame.

F

Right Side Cover

Nodule (right front)

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REP 1.3Repairs and Adjustments

REP 1.3 Left Side Cover 4. Gently pull out the top edge of the Left Side Cover to release the hooks, and then remove (Figure 2).

igure 2

Side Cover

November, 20074-76110 MFP/B

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Parts List on PL 2.1 Removal

WARNINGTo avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine.

CAUTION

Covers are held in position with plastic hooks. Do not use excessive force.

1. Remove the Dummy Rear Cover (REP 1.1).

2. Lower the Front Cover (Figure 1).

3. Remove 1 Screw.

Figure 1

F

Screw

Front Cover

Left

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er

ARNINGock, ensure that the machine is completely off OFF the power and unplug the machine.

AUTION

ks. Do not use excessive force.

.2).

).

t the Dummy Front Cover.

igure 1

rse order.

Dummy Front Cover

November, 20074-8REP 1.3, REP 1.4

Repairs and Adjustments

Replacement1. Make sure the 2 holes in the bottom of the Cover are captured by the plastic nodules on

the bottom of the Frame (Figure 3).

2. Push the top of the Cover in until the 3 Hooks snap into the corresponding Tabs on the Frame.

Figure 3

REP 1.4 Dummy Front CovParts List on PL 2.1 Removal

WTo avoid personal injury or electrical shbefore disassembling or adjusting. Turn

C

Covers are held in position with plastic hoo

1. Remove the Right Side Cover (REP 1

2. Remove the Left Side Cover (REP 1.3

3. Push down the MP Unit (Figure 1).

4. Starting at the right side, gently pull ou

F

Replacement1. To install, do the removal steps in reve

Nodule (1 in front and 1 in back)

MP Unit

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REP 1.5, REP 1.6Repairs and Adjustments

REP 1.5 Front Cover REP 1.6 Rear Unit Cover

ARNINGock, ensure that the machine is completely off OFF the power and unplug the machine.

).

the Mounting Track, and pull out the Rear Unit

rse order.

ft

Mounting Track

November, 20074-96110 MFP/B

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Parts List on PL 2.1 Removal

WARNINGTo avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine.

1. Remove the Dummy Front Cover (REP 1.4).

2. Push the Hinges inward (toward the center of the machine), and remove the Front Cover (Figure 1).

Figure 1

Replacement1. To install, do the removal steps in reverse order.

Parts List on PL 2.3 Removal

WTo avoid personal injury or electrical shbefore disassembling or adjusting. Turn

1. Remove the Left Side Cover (REP 1.3

2. Disengage the Right Pivot Shaft fromCover (Figure 1).

Replacement1. To install, do the removal steps in reve

Dummy Front CoverHinges Front Cover

Pivot ShaRear Unit Cover

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CN5) and Scan (CN1) (Figure 2).

igure 2

Scan (CN1)

November, 20074-10REP 1.7

Repairs and Adjustments

REP 1.7 Middle Unit Cover Parts List on PL 2.2 Removal

WARNINGTo avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine.

1. Remove the Scan Unit (REP 3.1).

2. Remove the Left Side Cover (REP 1.3).

3. Disconnect the Fan Connector (Figure 1).

4. Remove the Fan.

Figure 1

5. Disconnect 2 Connectors: USB Host (

F

Fan ConnectorFan

USB Host (CN5)

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REP 1.7Repairs and Adjustments

6. Remove 4 Screws and the Jam Cover from the Middle Unit Cover (Figure 3). 7. Remove (Figure 4):

igure 4

Screw for USB Host PBA

Screw for USB Cap

November, 20074-116110 MFP/B

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Figure 3

1 Screw

USB Cap

8. Remove:

1 Screw

USB Host PBA

F

Screws

Jam Cover

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sor (Figure 6).

igure 6

rse order.

Sensor

November, 20074-12REP 1.7

Repairs and Adjustments

9. Remove the Joint PBA (Figure 5).

Figure 5

10. Remove the Bin Full Actuator and Sen

F

Replacement1. To install, do the removal steps in reve

Bin Full Actuator

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REP 2.1Repairs and Adjustments

REP 2.1 Imaging Unit 2. Lift up on the Bottom Handle (bottom arrow), and pull the Imaging Unit forward until the top Handle (top arrow) is accessible (Figure 2).

dle and remove.

igure 2

rse order.

November, 20074-136110 MFP/B

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Parts List on PL 8.1 Removal

CAUTION

Protect the Imaging Unit from light.

1. Open the Front Cover (Figure 1),

Figure 1

3. Grab the Imaging Unit by the Top Han

F

Replacement1. To install, do the removal steps in reve

Front Cover

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AUTION

n after you install the ITB Unit, the ITB Unit was not it and re-install the ITB Unit.

AUTION

hown (Figure 1).

the cavity until the black Gear on the ITB Unit goes igure 2).

en forward until it latches into position.

igure 2

White Gear

November, 20074-14REP 2.2

Repairs and Adjustments

REP 2.2 ITB Unit Parts List on PL 7.1 Removal

WARNINGTo avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine.

CAUTION

Do not touch the film surface of the ITB (Image Transfer Belt).

CAUTION

Protect the ITB from light.

1. Remove the Imaging Unit (REP 2.1).

2. Grasp the ITB Unit with both hands as shown (Figure 1).

3. Carefully pull the ITB Unit out until it unlatches.

4. Move the ITB Unit slightly forward, then down.

5. Remove the ITB Unit along the bottom of the cavity.

Figure 1

ReplacementC

If the Imaging Unit does not go completely iinstalled correctly. Remove the Imaging Un

C

Do not touch the film surface of the ITB.

1. Grasp the ITB Unit in both hands as s

2. Insert the ITB Unit along the bottom ofpast the white Gear on the machine (F

3. Carefully move the ITB Unit up and th

F

ITB Unit

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REP 3.1Repairs and Adjustments

REP 3.1 Scan Unit 4. Raise the Scan Unit (Figure 2).

f the Fan Duct, and remove the Jam Cover Hinge.

igure 2

Apply light pressure here

Jam Cover

November, 20074-156110 MFP/B

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Parts List on PL 3.1 Removal

WARNINGTo avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine.

1. Remove the Right Side Cover (REP 1.2).

2. Remove the Left Side Cover (REP 1.3).

3. Disconnect 3 Connectors (Figure 1):

CN15 (Scan Motor)

CN9 (FFC of the CIS)

CN1 (OPE)

Figure 1

5. Apply light pressure to the right side o

F

CN9CN15

CN1

Jam Cover Hinge

Scan Unit

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position (Figure 4).

ine.

igure 4

ops

November, 20074-16REP 3.1

Repairs and Adjustments

6. While holding the Scan Unit, move the Scan Stops to the “OUT” direction (Figure 3).

Figure 3

7. Raise the Scan Unit up to the vertical

8. Remove the 2 Scan Stops.

9. Lift the Scan Unit up and off the mach

F

Scan Stops Scan Unit

Scan Unit

Scan St

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REP 3.1Repairs and Adjustments

10. Remove the Platen Unit by raising it to the vertical position and lifting it straight up, releas-ing the Mounting Tabs from the mounting holes in the Frame (Figure 5).

11. Turn the Scan Unit over.

e tape strips) on the back bottom side of the Scan

igure 6

d rear of the Scan Unit (Figure 7).

igure 7

s)

November, 20074-176110 MFP/B

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Figure 5

12. Release 5 Tabs (indicated by the whitUnit (Figure 6).

F

13. Release 9 Latches on the left, right, an

F

Platen Unit Mounting Tabs

mounting holes

Tabs

Latch (9 place

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ARNINGock, ensure that the machine is completely off OFF the power and unplug the machine.

AUTION

secured with plastic hooks. Do not use excessive

e Platen Glass.

protection.

to the vertical position and then lifting it straight up

igure 1

Platen Cover (lift straight up to remove)

November, 20074-18REP 3.1, REP 3.2

Repairs and Adjustments

14. Remove the Upper Scan Unit and the OPE (Control Panel) (Figure 8).

Figure 8

Replacement1. To install, do the removal steps in reverse order.

REP 3.2 CIS and Sliders Parts List on PL 3.1 Removal

WTo avoid personal injury or electrical shbefore disassembling or adjusting. Turn

C

• The OPE and Scanner Top Cover areforce.

• Do not scratch or otherwise damage th

• Static-sensitive components. Use ESD

1. Remove the Platen Cover by raising it(Figure 1).

F

OPEUpper Scan Unit

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REP 3.2Repairs and Adjustments

2. Raise the Scanner until it latches in the up position (Figure 2). 5. Release the 6 Hooks on the Scanner Top Cover by carefully pushing up on the 2 front edges and then along the sides at the 4 places indicated by the arrows (Figure 3).

igure 3

Scanner Top Cover (left front edge)

dge) Arrow (2 places)

November, 20074-196110 MFP/B

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3. Separate the OPE (Control Panel) from the Scanner by releasing the 5 Tabs. Release the Tabs by pushing up along the front edge of the OPE.

4. Set the OPE aside. If necessary, disconnect the OPE Wire Harness from the SUB OPE PBA.

Figure 2

6. Remove the Scanner Top Cover.

F

Tab locations (5 places)

OPE ScannerOPE Wire Harness

SUB OPE PBA

Arrows

Scanner Top Cover (right front e

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CIS (Figure 5).

igure 5

CIS

November, 20074-20REP 3.2

Repairs and Adjustments

7. Manually move the Carriage to the center (Figure 4).

8. Disconnect the Ribbon Cable.

9. Remove the CIS (Sliders attached) from the Carriage.

10. Remove the Sliders from the CIS. Keep the Sliders for use with a new CIS.

Figure 4

Replacement1. Attach the existing Sliders to the new

F

Carriage, centered

Ribbon Cable Slider (2 places) CIS

Slider (2 places)

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REP 3.2Repairs and Adjustments

2. Place the CIS into the Carriage as shown. Make sure that the CIS is seated correctly on the Springs and that the CIS Shafts are engaged in the Carriage Loops (Figure 6).

3. Connect the Ribbon Cable (Figure 7).

ft.

igure 7

Carriage

November, 20074-216110 MFP/B

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Figure 6

4. Move the Carriage all the way to the le

F

Spring (2 places)

CISCarriage Loop (2 places)

CISCIS Shaft (2 places)

Ribbon Cable

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or remove 1 or more Screws holding the SUB OPE onnect the OPE Wire Harness Connector.

ector to the SUB OPE PBA (Figure 9).

igure 9

Screws SUB OPE PBA

OPE Wire Harness Connector

November, 20074-22REP 3.2

Repairs and Adjustments

5. Install the Scanner Top Cover by engaging the 2 rear Tabs in the rear Slots and then pressing the Cover down in the 6 places indicated to snap the corresponding Hooks into position (Figure 8).

Figure 8

NOTE: It may be necessary to loosenPBA to obtain sufficient clearance to c

6. Connect the OPE Wire Harness Conn

F

Tabs and Slots

Press down here and 3 corresponding places on the other side

Scanner Top Cover

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REP 3.2Repairs and Adjustments

7. Raise the Scanner until it latches in the up position (Figure 10). 9. Lower the Scanner to its normal position (Figure 11).

igure 11

November, 20074-236110 MFP/B

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8. Install the OPE by inserting the Channels of the OPE into the front edge of the ScannerTop Cover and then pressing down along the front edge of the OPE to snap the 5 Tabsinto the Detents.

Figure 10

10. Install the Platen Cover.

F

Channels front edge of Scanner Top Cover

Detent (5)

Tabs (5)

Snap Tab (5) into Detent (5)

Platen Cover

Scanner

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e up position (Figure 2).

the Scanner by releasing the 5 Tabs. Release thege of the OPE.

m the SUB OPE PBA.

igure 2

Scannerrness

SUB OPE PBA

November, 20074-24REP 4.1

Repairs and Adjustments

REP 4.1 SUB OPE PBA Parts List on PL 3.2 Removal

WARNINGTo avoid personal injury or electrical shock, ensure that the machine is completely offbefore disassembling or adjusting. Turn OFF the power and unplug the machine.

CAUTION

The OPE (Control Panel) is secured with plastic hooks. Do not use excessive force.

CAUTION

Static-sensitive component. Use ESD protection.

1. Remove the Platen Cover by raising it to the vertical position and then lifting it straight up(Figure 1).

Figure 1

2. Raise the Scanner until it latches in th

3. Separate the OPE (Control Panel) fromTabs by pushing up along the front ed

4. Disconnect the OPE Wire Harness fro

F

Platen Cover (lift straight up to remove)

Tab locations (5 places)

OPE OPE Wire Ha

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REP 4.1Repairs and Adjustments

5. Remove the SUB OPE PBA from the OPE by removing 4 Screws (indicated by the tape strips, Figure 3).

Replacementnector to the SUB OPE PBA (Figure 4).

with 4 Screws.

igure 4

Screws (4 places) SUB OPE PBA

OPE Wire Harness Connector

November, 20074-256110 MFP/B

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Figure 3

1. Connect the OPE Wiring Harness Con

2. Fasten the SUB OPE PBA to the OPE

F

Screws SUB OPE PBAOPE

OPE

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on (Figure 6).

igure 6

November, 20074-26REP 4.1

Repairs and Adjustments

3. Raise the Scanner until it latches in the up position (Figure 5).

4. Install the OPE by inserting the Channels of the OPE into the front edge of the Scanner Top Cover and then pressing down along the front edge of the OPE to snap the 5 Tabs into the Detents.

Figure 5

5. Lower the Scanner to its normal positi

6. Install the Platen Cover.

F

Channels front edge of Scanner Top Cover

Detents (5) Tabs (5)

Snap Tab (5) into Detent (5)

Platen Cover

Scanner

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REP 4.2Repairs and Adjustments

REP 4.2 Main Controller PBA 4. Remove 1 Screw (Figure 2).

igure 2

November, 20074-276110 MFP/B

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Parts List on PL 1.1 Removal

CAUTION

Observe ESD practices.

1. Remove the Right Side Cover (REP 1.2).

2. Disconnect all the Connectors from the Main Controller PBA (Figure 1).

3. Remove 2 Screws.

Figure 1

F

Main Controller PBAScrew

Screw

Screw

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the Bracket.

igure 4

AUTION

nique size and shape to prevent connection errors.

rse order.

Screw

Screwontroller PBA

November, 20074-28REP 4.2

Repairs and Adjustments

5. Remove 2 Screws at the back of the machine (Figure 3).

6. Remove the Main Controller PBA and Bracket Assembly.

Figure 3

7. Remove 4 Screws (Figure 4).

8. Remove the Main Controller PBA from

F

ReplacementC

Connect Plugs carefully. Each Plug has a u

1. To install, do the removal steps in reve

Screw

ScrewMain Controller PBA and Bracket Assembly

Bracket Screw

Screw Main C

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REP 4.3, REP 4.4Repairs and Adjustments

REP 4.3 HVPS (High Voltage Power Supply) REP 4.4 SMPS (Switching Mode Power Supply)

AUTION

.2).

e SMPS (Figure 1).

igure 1

rse order.

Screws

November, 20074-296110 MFP/B

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Parts List on PL 1.1 Removal

CAUTION

• Observe ESD practices.

• Remove the HVPS carefully. There are several high-voltage spring contacts behind the HVPS.

1. Remove the Left Side Cover (REP 1.3).

2. Disconnect the Connectors from the top of the HVPS (Figure 1).

3. Remove 6 Screws.

4. Remove the HVPS, and disconnect the bottom Connector from the rear.

Figure 1

ReplacementCAUTION

• Make sure the high-voltage spring contacts are in the correct position.

• Re-install the Screws in the numbered sequence indicated next to the Screw hole.

• Make sure the ground wire is attached at Screw hole S5.

1. To install, do the removal steps in reverse order.

Parts List on PL 1.1 Removal

C

Observe ESD practices.

1. Remove the Right Side Cover (REP 1

2. Disconnect all the Connectors from th

3. Remove 4 Screws.

4. Remove the SMPS.

F

Replacement1. To install, do the removal steps in reve

Screws

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llowing parts (in order):

oller

w the Thermostat on both sides).

he Thermostat.

oving the Thermostat

November, 20074-30REP 5.1, REP 5.2

Repairs and Adjustments

REP 5.1 Fuser Removal Parts List on PL 9.1 Removal1. Open the Rear Cover.

2. Remove 4 Screws (Figure 1).

3. Move the spring-loaded Drive Coupling (blue circle and arrow) to the right, and remove the Fuser.

Figure 1

ReplacementCAUTION

When installing the Fuser, make sure the electrical Connectors engage correctly.

1. To install, do the removal steps in reverse order.

REP 5.2 Fuser DisassemblyParts List on PL 9.1 , PL 9.2 Removal

NOTE: Use this procedure to remove the fo

Thermostat

Thermistor

Fuser Lamp

Fuser Heat Roller

Pressure Roller and Pressure Shaft R

1. Remove the Fuser (REP 5.1).

2. Remove the Thermostat (Figure 1):

a. Release the Link 1 Harness (belo

b. Remove the 2 Screws securing t

c. Remove the Thermostat.

Figure 1 Rem

Screws

Rear CoverFuser

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REP 5.2Repairs and Adjustments

3. Remove the Thermistor (Figure 2): 4. Remove the Fuser Lamp and Fuser Heat Roller (Figures 3-6):

Link 2 Harness (Figure 3).

Link 1 and Link 2 Harnesses

he Upper Frame.

the Upper Frame in the sequence and directions ).

he Upper and Lower Frames

November, 20074-316110 MFP/B

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a. Remove the 1 Screw securing the Thermistor.

b. Remove the Thermistor.

Figure 2 Removing the Thermistor

a. Remove the Link 1 Harness and

Figure 3 Removing the

b. Remove the 2 Screws securing t

c. Separate the Lower Frame fromindicated by the arrows (Figure 4

Figure 4 Separating t

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t at either end.

irection of the “1” arrow (Figure 6).

inate the surface of the Fuser Heat Roller during

the direction of the “2” arrows.

ser Lamp and Fuser Heat Roller

November, 20074-32REP 5.2

Repairs and Adjustments

NOTE: Be especially careful not to damage the Fuser Cover. If the Cover is dam-aged, it could cause a short circuit.

d. Remove the 2 Screws securing the Release Levers (L, R) below both sides of the Fuser Lamp (Figure 5).

e. Remove the Release Levers (L, R) in the direction of the arrows.

Figure 5 Removing the Release Levers

NOTE: Do not touch the Fuser Lamp excep

f. Remove the Fuser Lamp in the d

NOTE: Be careful not to damage or contamdisassembly and reassembly.

g. Release the Fuser Heat Roller in

Figure 6 Removing the Fu

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REP 5.2Repairs and Adjustments

5. Remove the Pressure Roller and Pressure Shaft Roller, as shown below (Figure 7):

November, 20074-336110 MFP/B

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Figure 7 Removing the Pressure Roller and Pressure Shaft Roller

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AUTION

Connector (red arrow, Figure 2) .

r (Figure 2).

rrows), and lift the LSU enough to access and dis-(red arrow).

igure 2

LSU

November, 20074-34REP 6.1

Repairs and Adjustments

REP 6.1 LSU (Laser Scan Unit) Parts List on PL 6.1 Removal

CAUTION

CAUTION: Protect the Imaging Unit and ITB Unit from light.

1. Remove the ITB Unit (REP 2.2).

CAUTION

CAUTION: Use care when moving the Cover past the Connector (red arrow).

2. Remove the LSU Cover by grasping the sides of the Cover and lifting (Figure 1).

Figure 1

C

Hold the small PBA while disconnecting the

3. Disconnect the left electrical Connecto

4. Remove 3 Screws (white and black aconnect the right electrical Connector

5. Remove the LSU.

F

LSU Cover

left Connector

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REP 6.1Repairs and Adjustments

Replacement

November, 20074-356110 MFP/B

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CAUTION

Ensure that the Ground Wires (red arrows) are secured (Figure 3).

1. To install, do the removal steps in reverse order.

Figure 3

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d (Figure 2).

Installation Sequence

9

November, 20074-36REP 7.1

Repairs and Adjustments

REP 7.1 Drive Unit Parts List on PL 5.1 Removal

CAUTION

Observe ESD practices.

1. Remove the Main Controller PBA (REP 4.2).

2. Disconnect the Connector (Figure 1, blue arrow).

3. Remove 9 Screws (white arrows).

4. Remove the Drive Unit.

Figure 1

Replacement1. Install the Screws in the order indicate

Figure 2 Screw

Drive Unit

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REP 7.1Repairs and Adjustments

2. Check that the wiring is secured as shown (white arrow, Figure 3).

November, 20074-376110 MFP/B

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Figure 3 Wiring Secured

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AUTION

secure (Figure 2).

rse order.

igure 2

November, 20074-38REP 8.1

Repairs and Adjustments

REP 8.1 Transfer Roller Parts List on PL 2.4 Removal1. Open the Rear Cover (Figure 1).

2. Remove 2 Screws (black arrows) and the Guide.

3. Rotate the green Lock up (white arrow) to release the Transfer Roller.

4. Remove the Transfer Roller.

Figure 1

ReplacementC

Ensure that the Ground Wire (red arrow) is

1. To install, do the removal steps in reve

F

Rear Cover

Guide Transfer Roller

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REP 8.2Repairs and Adjustments

REP 8.2 Rubber Pick-Up Feed Roller Replacement

r opposite to its normal feed direction so that the

AUTION

round Wires (red arrows) are secured (Figure 2).

rse order.

igure 2

November, 20074-396110 MFP/B

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Parts List on PL 4.2 Removal

CAUTION

Protect the Imaging Unit and the ITB Unit from light.

1. Remove the LSU (REP 6.1).

NOTE: In order to rotate the Pick-Up Feed Roller in the following step, do the following:

• Remove the Right Side Cover (REP 1.2).

• Manually rotate the Main Drive counterclockwise until the Roller is in position for replacement.

2. Rotate the Pick-Up Feed Roller in the direction opposite to its normal feed rotation (upper white arrow) so that the Release Tabs (lower white arrows) are accessible (Figure 1).

3. Push in both release tabs, pulling the top of the Roller away from the Shaft and rotating it down, disengaging the lower Mounting Tabs.

4. Remove the Pick-Up Feed Roller from its Support.

Figure 1

NOTE: After replacement, rotate the Rolleopening in the Roller faces down.

C

When replacing the LSU, ensure that the G

1. To install, do the removal steps in reve

F

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or

AUTION

om light.

ure 1):

.

e bottom, under the white arrow, will resist upward

igure 1

Actuator Housing

November, 20074-40REP 8.3, REP 8.4

Repairs and Adjustments

REP 8.3 Rubber Pick-Up Feed Roller (Rubber Only) Parts List on PL 4.2 Removal1. Remove the Rubber Pick-Up Feed Roller (REP 8.2).

2. To remove only the Pick-Up Rubber (Figure 1):

• Pull Housing B from the Pick-Up Rubber (with Housing U) in the direction of the straight arrows.

• Release Housing U from the Pick-Up Rubber in the direction of the curved arrows.

Figure 1

Replacement1. To install, do the removal steps in reverse order.

REP 8.4 Tray Empty ActuatParts List on PL 4.1 Removal

C

Protect the Imaging Unit and the ITB Unit fr

1. Remove the LSU (REP 6.1).

2. Remove the Tray Empty Actuator (Fig

a. Remove the Screw (white arrow)

NOTE: A small locating tab on thmovement while disengaging.

b. Pull the Actuator Housing up.

F

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REP 8.4, REP 8.5Repairs and Adjustments

Replacement REP 8.5 Registration Roller

e Registration Clutch (Figure 1).

own below.

igure 1

November, 20074-416110 MFP/B

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CAUTION

When replacing the LSU, make sure that the Ground Wires (red arrows, Figure 2) are secured.

1. To install, do the removal steps in reverse order.

Figure 2

Parts List on PL 4.2 Removal1. Remove the following:

Main Controller PBA (REP 4.2)

HVPS (REP 4.3)

LSU (REP 6.1)

Drive Unit (REP 7.1)

2. Remove the Plain Washer securing th

3. Pull out the Registration Clutch, as sh

F

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e 3).

own below.

igure 3

November, 20074-42REP 8.5

Repairs and Adjustments

4. Remove the E-rings on both sides of the Registration Roller (Figure 2).

Figure 2

5. Remove the clear plastic Sheet (Figur

6. Remove the Registration Pulley, as sh

F

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REP 8.5Repairs and Adjustments

NOTE: Do not grab the rubber part of the Registration Roller. Oil from your fingers may cause a paper misfeed.

8. Pull out the Feed Idle Shaft (Figure 5).

igure 5

rse order.

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7. Remove the Registation Roller (Figure 4):

• Slide the Bushing to the right.

• Move the Registration Roller out to the left, as shown below.

Figure 4

F

Replacement1. To install, do the removal steps in reve

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Spring.

ft, as shown below.

igure 2

November, 20074-44REP 8.6

Repairs and Adjustments

REP 8.6 Bypass Feed Roller Parts List on PL 4.3 Removal1. Remove the HVPS (REP 4.3).

2. Remove the Feed Pulley and Belt (Figure 1).

Figure 1

NOTE: Be careful not to lose the E-ring and

3. Remove the Feed Gear (Figure 2).

4. Remove the E-ring from the Feed Sha

F

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REP 8.6, REP 8.7Repairs and Adjustments

NOTE: Do not grab the rubber part of the Bypass Feed Roller. Oil from your fingers may cause a paper misfeed.

REP 8.7 Exit Roller

.7).

1).

igure 1

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5. Remove the Bypass Feed Roller (Figure 3):

• Pull the Feed Roller from the Bushing.

• Take out the Feed Roller and the Feed Shaft, as shown below.

Figure 3

Replacement1. To install, do the removal steps in reverse order.

Parts List on PL 4.3 Removal1. Remove the Middle Unit Cover (REP 1

2. Remove 4 Screws and 2 Nuts (Figure

3. Remove the Fuser Terminal Unit.

F

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it Roller Unit (Figure 3).

igure 3

November, 20074-46REP 8.7

Repairs and Adjustments

4. To facilitate disassembly (Figure 2):

a. Remove the Screw securing the Exit Sensor.

b. Remove the Exit Sensor.

Figure 2

5. Remove the 3 Screws securing the Ex

F

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REP 8.7Repairs and Adjustments

6. Using a flat-blade screwdriver, unlatch the Lock Device below each end of the Exit Frame (Figure 4).

8. Remove the Exit Roller (Figure 5):

ith Holder Exit F/Down) at each end of the Exit

er Exit F/Down.

igure 5

rse order.

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7. Pull out the Exit Roller Unit, as shown below.

Figure 4

• Remove the Holder Bearing (wFrame, as shown below.

• Remove the Exit Roller and Hold

F

Replacement1. To install, do the removal steps in reve

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gure 2):

sides of the MP Unit at the points indicated by the

f the curved arrows.

igure 2

rse order.

November, 20074-48REP 8.8

Repairs and Adjustments

REP 8.8 Bypass/Auxiliary Tray Parts List on PL 4.1 Removal1. Remove the Paper Cassette.

2. Push Down the MP Unit, as shown below (Figure 1).

Figure 1

3. Remove the Bypass/Auxiliary Tray (Fi

• Apply light pressure to the both straight arrows.

• Pull the MP Unit in the direction o

F

Replacement1. To install, do the removal steps in reve

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Overview

5 Parts List

November, 20075-16110 MFP/B

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5 OverviewIntroduction ..................................................................................................................... 5-3Subsystem Information ................................................................................................... 5-4Symbology ...................................................................................................................... 5-5

5 Parts Lists

MainPL 1.1 Main Units ............................................................................................................ 5-7

CoversPL 2.1 Outer Covers ....................................................................................................... 5-8PL 2.2 Middle Cover........................................................................................................ 5-9PL 2.3 Rear Cover .......................................................................................................... 5-10PL 2.4 Transfer Unit ........................................................................................................ 5-11

ScannerPL 3.1 Scanner Assembly............................................................................................... 5-12PL 3.2 OPE Cover Unit ................................................................................................... 5-13

FramePL 4.1 Frame Assembly (1 of 3) ..................................................................................... 5-14PL 4.2 Frame Assembly (2 of 3) ..................................................................................... 5-15PL 4.3 Frame Assembly (3 of 3) ..................................................................................... 5-16

DrivesPL 5.1 Main Drives (1 of 2) ............................................................................................. 5-17PL 5.2 Main Drives (2 of 2) ............................................................................................. 5-18

LSUPL 6.1 LSU Cover ........................................................................................................... 5-19

ITBPL 7.1 ITB Unit ................................................................................................................ 5-20

DeveloperPL 8.1 OPC Developer Unit ............................................................................................ 5-21PL 8.2 Developer Main Drive Set.................................................................................... 5-22PL 8.3 Toner Tank (C, M, Y) ........................................................................................... 5-23PL 8.4 Toner Tank (K)..................................................................................................... 5-24

FuserPL 9.1 Fuser Assembly (1 of 2)....................................................................................... 5-25PL 9.2 Fuser Assembly (2 of 2)....................................................................................... 5-26

CassettePL 10.1 Cassette Unit ..................................................................................................... 5-27Part Number Index .......................................................................................................... 5-28

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November, 20075-2

Overview

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IntroductionOverview

Introduction

identified in the Symbology section.

air or adjustment procedure, the procedure number on in the parts lists e.g. (REP 5.1, ADJ 5.3)

n/Enlargement

omputer Systems Interface

Table 2

ng Companies

Meaning

s Operations

erican Solutions Group - US

erican Solutions Group -

urope

Table 1

Meaning

November, 20075-36110 MFP/B

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OverviewThe Parts List section identifies all part numbers and the corresponding location of all spared subsystem components.

OrganizationParts Lists

Each item number in the part number listing corresponds to an item number in the related illustration. All the parts in a given subsystem of the machine will be located in the same illustration or in a series of associated illustrations.

Electrical Connectors and Fasteners

This section contains the illustrations and descriptions of the plugs, jacks, and fasteners used in the machine. A part number listing of the connectors is included.

Common Hardware

The common hardware is listed in alphabetical order by the letter or letters used to identify each item in the part number listing and in the illustrations. Dimensions are in millimeters unless otherwise identified.

Part Number Index

This index lists all the spared parts in the machine in numerical order. Each number is followed by a reference to the parts list on which the part may be found.

Other InformationAbbreviations

Abbreviations are used in the parts lists and the exploded view illustrations to provide information in a limited amount of space. The following abbreviations are used in this manual:

SymbologySymbology used in the Parts List section is

Service Procedure ReferencingIf a part or assembly has an associated repwill be listed at the end of the part descripti

Table 1

Abbreviation Meaning

A3 297 x 594 Millimeters

A4 210 x 297 Millimeters

A5 148 x 210 Millimeters

AD Auto Duplex

AWG American Wire Gauge

EMI Electro Magnetic Induction

GB Giga Byte

KB Kilo Byte

MB Mega Byte

MM Millimeters

MOD Magneto Optical Drive

NOHAD Noise Ozone Heat Air Dirt

PL Parts List

P/O Part of

R/E Reductio

REF: Refer to

SCSI Small C

W/ With

W/O Without

Operati

Abbreviation

AO America

NASG - US North Am

NASG - Canada

North AmCanada

XE Xerox E

Abbreviation

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November, 20075-4Subsystem Information

Overview

Subsystem InformationUse of the Term “Assembly”The term “assembly” will be used for items in the part number listing that include other itemized parts in the part number listing. When the word “assembly” is found in the part number listing, there will be a corresponding item number on the illustrations followed by a bracket and a listing of the contents of the assembly.

BracketsA bracket is used when an assembly or kit is spared, but is not shown in the illustration. The item number of the assembly or kit precedes the bracket; the item numbers of the piece parts follow the bracket.

TagThe notation “W/Tag” in the parts description indicates that the part configuration has been updated. Check the change Tag index in the General Information section of the Service Data for the name and purpose of the modification.

In some cases, a part or assembly may be spared in two versions: with the Tag and without the Tag. In those cases, use whichever part is appropriate for the configuration of the machine on which the part is to be installed. If the machine does not have a particular Tag and the only replacement part available is listed as “W/Tag”, install the Tag kit or all of the piece parts. The Change Tag Index tells you which kit or piece parts you need.

Whenever you install a Tag kit or all the piece parts that make up a Tag, mark the appropriate number on the Tag matrix.

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SymbologyOverview

Symbology A Tag number within a circle having a shaded bar and pointing to an item number shows that the configuration of the part shown is the configuration before the part was changed by the Tag

ithout Tag Symbol

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A Tag number within a circle pointing to an item number shows that the part has been changed by the tag number within the circle (Figure 1). Information on the modification is in the Change Tag Index.

Figure 1 With Tag Symbol

number within the circle (Figure 2).

Figure 2 W

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x and having a shaded bar shows that the entire ing changed by the tag number within the circle

wing Without Tag Symbol

November, 20075-6Symbology

Overview

A tag number within a circle with no apex shows that the entire drawing has been changed by the tag number within the circle (Figure 3). Information on the modification is in the Change Tag Index.

Figure 3 Entire Drawing With Tag Symbol

A tag number within a circle with no apedrawing was the configuration before be(Figure 4).

Figure 4 Entire Dra

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PL 1.1Overview

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PL 1.1 Main UnitsItem Part Description

1 002N02634 Cover2 – Ground Harness (Not Spared)3 – CBF Harness (Not Spared)4 – BLDC Harness (Not Spared)5 – Main Lower Shield (Not Spared)6 140N63283 Controller Main PWB (REP 4.2)7 – SMPS Harness (Not Spared)8 105N02139 TYPE2 V1 SMPS Power Supply

(REP 4.4)– 105N02140 Type2 V2C SMPS Power Supply

(REP 4.4)9 – SMPS Shield (Not Spared)10 – Power Cord (Not Spared)11 – Large Spring (Not Spared)12 – Terminal (Not Spared)13 116N00251 Terminal Assembly14 – Spring (P/O Item 13)15 – Terminal (P/O Item 13)16 105N02136 HVPS (REP 4.3)17 – S/W Harness (Not Spared)

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PL 2.1 Outer Covers

November, 20075-8PL 2.1

Overview

Item Part Description

1 002N02705 Front Cover (REP 1.5)2 002N02703 Right Cover (REP 1.2)3 002N02702 Left Cover (REP 1.3)4 – Front Dummy Cover (Not Spared)

(REP 1.4)5 – Rear Dummy Cover (Not Spared)

(REP 1.1)6 – Label (Not Spared)

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PL 2.2 Middle Cover

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Item Part Description

1 002N02704 Middle Cover Assembly (REP 1.7)2 – Output Tray (P/O Item 1)3 – Small Stacker (P/O Item 1)4 – Outfull Actuator (P/O Item 1)5 130N01274 Interrupter Photo Sensor6 – Bin Full Harness (P/O Item 1)7 – Cable Clamp (P/O Item 1)8 140N63284 Joint Scanner PWB9 – Joint Scanner Harness (P/O Item 1)10 140N63106 USB Host PWB11 – USB Host Harness (P/O Item 1)12 – USB Cover (P/O Item 1)13 127N07529 Fan14 – Jam Cover (P/O Item 1)15 – Stacker Actuator (P/O Item 1)16 – Middle Cover (P/O Item 1)17 – Scanner Stopper18 – Middle Cover (P/O Item 1)19 – Label (P/O Item 1)

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PL 2.3 Rear Cover

November, 20075-10PL 2.3

Overview

Item Part Description

1 002N02630 Rear Cover Assembly (REP 1.6)2 – Rear Open Button (P/O Item 1)3 – Rear Lockbar Shaft (P/O Item 1)4 – Right Rear Hook Holder (P/O Item

1)5 – Left Rear Hook Holder (P/O Item 1)6 – Rear Center Hook Holder (P/O Item

1)7 – Rear Lock Lever (P/O Item 1)8 – Spring (P/O Item 1)9 – Rear Cover (P/O Item 1)

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PL 2.4Overview

PL 2.4 Transfer Unit

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Item Part Description

1 022N02299 Roller Assembly (REP 8.1)2 – Right Holder Level (Not Spared)3 – Left Holder Lever (Not Spared)4 – Right Release Lever (Not Spared)5 – Left Release Lever (Not Spared)6 – Locate Shaft Holder (Not Spared)7 – Drive Gear (Not Spared)8 – Ground Plate Roller (Not Spared)9 – Output Guide (Not Spared)10 – Input Guide (Not Spared)11 – Left Charge Bushing (Not Spared)12 – Locating Shaft (Not Spared)13 – Spring (Not Spared)14 – Spring (Not Spared)15 – Base Frame (Not Spared)16 – Ground CBF Harness (Not Spared)17 – Saw Plate (Not Spared)18 – Transfer Roller (Not Spared)19 – Right Roller Holder (P/O Item 1)20 – Roller Gear (P/O Item 1)21 – Spring (Not Spared)

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PL 3.1 Scanner Assembly

November, 20075-12PL 3.1

Overview

Item Part Description

1 109N00686 Scanner Assembly (REP 3.1)2 109N00687 Upper Scan Unit3 002N02709 Platen Cover Assembly4 095N00274 Sponge Sheet5 003N01029 Pivot Hinge6 – Plate (P/O Item 1)7 – Scan Motor Bracket (P/O Item 23)8 127N07555 Step Scan Motor9 – Pulley Gear (P/O Item 23)10 – Pulley Cap (P/O Item 23)11 – Pulley Bracket (P/O Item 1)12 – Spring (P/O Item 1)13 – Idle Pulley14 – Shaft (P/O Item 1)15 007N01549 Timing Gear Belt16 – Belt Clip (P/O Item 1)17 152N11747 FFC Harness18 – Bracket (P/O Item 1)19 – Spring (P/O Item 1)20 130N01530 Contact Image Sensor (REP 3.2)21 – Slider (P/O Item 1)22 007N01552 Scan Drive Unit23 002N02707 Lower Scan Unit

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PL 3.2Overview

PL 3.2 OPE Cover Unit

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Item Part Description

1 002N02706 OPE Unit Cover2 – LCD Cap (P/O Item 1)3 – Menu Key (P/O Item 1)4 – LED Cap (P/O Item 1)5 – Black Start Key (P/O Item 1)6 – Start Key (P/O Item 1)7 – Stop Key (P/O Item 1)8 152N11748 Harness9 – Panel Cover (P/O Item 1)10 140N63285 OPE PWB (REP 4.1)

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PL 4.1 Frame Assembly (1 of 3)

November, 20075-14PL 4.1

Overview

Item Part Description

1 – Base Frame (Not Spared)2 – Foot (Not Spared)3 – Catch Cam (Not Spared)4 – Connector Plate (Not Spared)5 – Main Drawer Harness (Not Spared)6 – Baffle (Not Spared)7 – Cable Clamp (Not Spared)8 – Cover Harness (Not Spared)9 – Solenoid (Not Spared)10 – Registration Drive Gear (Not

Spared)11 – MP Bypass / Auxiliary Tray (Not

Spared)12 – Duplicator Drive Gear (Not Spared)13 – Ground Plate (Not Spared)14 – Ground Registration Plate (Not

Spared)15 – Right Lock Spring (Not Spared)16 – Ground Plate (Not Spared)17 – Shaft Plate (Not Spared)18 – Fuser Ground Plate (Not Spared)19 – Ground Exit Plate (Not Spared)20 – Ground Harness (Not Spared)21 – Label22 – Registration Harness (Not Spared)23 – Torsion Spring (Not Spared)24 120N00503 Actuator Empty Level (REP 8.4)25 – Actuator Empty Holder (Not

Spared)26 – Sensor Spring (Not Spared)27 – Actuator Feed Lever (Not Spared)28 – Actuator Feed Holder29 – Left Lock Spring (Not Spared)30 – Label (Not Spared)31 – Sensor32 – Waste PWB (Not Spared)33 – Left Ground Plate (Not Spared)34 – Pickup Ground Plate (Not Spared)35 – Ground Cover (Not Spared)36 – Actuator (Not Spared)

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PL 4.2Overview

PL 4.2 Frame Assembly (2 of 3)

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Item Part Description

1 – Pickup Roll Assembly (Not Spared)2 – Exit Roll Spring (Not Spared)3 – Cam Holder (Not Spared)4 – Paper Guard (Not Spared)5 – Idler Feed Shaft (Not Spared)6 – Pickup Plate (Not Spared)7 – Friction Pad (Not Spared)8 – Pad Holder (Not Spared)9 – Kicker Pickup Lever (Not Spared)10 – Exit Roll Spring (Not Spared)11 – Pickup Guide (Not Spared)12 – Pickup Cam (Not Spared)13 – Pickup Housing (Not Spared)14 – Pickup B Housing (Not Spared)15 130N01409 Pickup Rubber (REP 8.2, 8.3)16 – Pickup Shaft (Not Spared)17 – Terminal (Not Spared)18 – Terminal Housing (Not Spared)19 – Fuser AC Harness (Not Spared)20 – Bushing (D6/L4)21 – Registration Roller (Not Spared)

(REP 8.5)

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PL 4.3 Frame Assembly (3 of 3)

November, 20075-16PL 4.3

Overview

Item Part Description

1 – Frame2 – Pickup Gear Assembly (Not

Spared)3 130N01501 Unit Measure Label4 – Exit Bearing (Not Spared)5 – Bushing (Not Spared)6 – Pickup Pulley (Not Spared)7 – Down Exit Roller (Not Spared)

(REP 8.7)8 – Exit PWB9 – Main Exit Roller (Not Spared)10 – Exit Holder (Not Spared)11 – Spring (Not Spared)12 – Exit Frame (Not Spared)13 – Harness Cover (Not Spared)14 – Fuser Clutch Shaft (Not Spared)15 – Inlet Harness (Not Spared)16 – MEP Cam Clutch (Not Spared)17 – Fuser Clutch Holder (Not Spared)18 – MEP Registration Clutch (Not

Spared)19 – Plate (Not Spared)20 – Spring (Not Spared)21 – Pickup Gear B (Not Spared)22 – Pickup Gear A (Not Spared)23 – Harness Guide (Not Spared)24 – Feed Bushing (Not Spared)25 – Feed Roller (Not Spared) (REP 8.6)26 – Feed Shaft (Not Spared)27 – Clutch Bushing (Not Spared)28 – Feed Gear (Not Spared)29 – Registration Pulley (Not Spared)30 – Rubber Flat Belt (Not Spared)

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PL 5.1Overview

PL 5.1 Main Drives (1 of 2)

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Item Part Description

1 007N01563 Main Drive Assembly (REP 7.1)2 – Drive Drive Bracket (P/O Item 1)3 – Developer Drice Gear (P/O Item 1)4 – Developer Cam Gear (P/O Item 1)5 – ITB Clean Cam Shaft (P/O Item 1)6 – Spring (P/O Item 1)7 – Idle Gear (P/O Item 1)8 – Toner Drive Gear (P/O Item 1)9 – Idle Gear (P/O Item 1)10 – Pick Up Idle Gear (P/O Item 1)11 – Clutch Cam (P/O Item 1)12 – Fuser Cam Gear (P/O Item 1)13 – ITB Idler Gear (P/O Item 1)14 – ITB Drive Gear (P/O Item 1)15 – OPC Gear (P/O Item 1)16 – Housing Sheet Gear (P/O Item 1)17 – Developer Gear (P/O Item 1)18 – P-Path Gear (P/O Item 1)19 – Pick Up Drive Gear (P/O Item 1)20 – Fuser Drive 1 Gear (P/O Item 1)21 – Exit Gear (P/O Item 1)22 – Developer Drive Gear (P/O Item 1)23 – Cam Shaft (P/O Item 1)24 – Idler Pick Up Gear (P/O Item 1)25 – Fuser Out V Gear (P/O Item 1)26 – Idler D8 Shaft (P/O Item 1)27 – Idler Z37 Gear (P/O Item 1)28 – Hub Latch Clutch (P/O Item 1)29 – Worm Gear Shaft (P/O Item 1)30 – Worm Developer Cam Gear (P/O

Item 1)31 – C-Ring (P/O Item 1)

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PL 5.2 Main Drives (2 of 2)

November, 20075-18PL 5.2

Overview

Item Part Description

1 – Main Drive Assembly (P/O PL5.1 Item 1)

2 – Motor Drive Bracket (P/O Item 1)3 – Serial Number Label (P/O Item 1)4 – Bushing (D6/L4) (P/O Item 1)5 – Developer Drice Motor (P/O Item 1)6 – Link Back Holder (P/O Item 1)7 – Push Back Cap Link (P/O Item 1)8 – Push Coupling (P/O Item 1)9 – Cable Clamp (P/O Item 1)10 – Home Sensor (P/O Item 1)11 – Developement Clutch Unit (P/O

Item 1)12 – Developement Cam Shaft (P/O

Item 1)13 – Developement Cam Bracket (P/O

Item 1)14 – Clutch Case (P/O Item 1)

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PL 6.1Overview

PL 6.1 LSU Cover

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Item Part Description

1 122N00263 LSU Cover Assembly (REP 6.1)2 – Shutter (P/O Item 1)3 – Cover (P/O Item 1)4 – Spring (P/O Item 1)5 – Front Sheet (P/O Item 1)6 – Brush (P/O Item 1)7 – Pad

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PL 7.1 ITB Unit

November, 20075-20PL 7.1

Overview

Item Part Description1 023N01169 ITB Assembly (REP 2.2)2 – Interrupter Photo Sensor (P/O Item

1)3 – ITB Drive Roll Assembly (P/O Item

1)4 – Guide Roll (P/O Item 1)5 – Spring (P/O Item 1)6 – Spring (P/O Item 1)7 – Spring (P/O Item 1)8 – Strip (P/O Item 1)9 – Housing Strip (P/O Item 1)10 – Bushing (P/O Item 1)11 – ITB Frame (P/O Item 1)12 – ITB Bracket (P/O Item 1)13 – Cleaning Housing (P/O Item 1)14 – Charge Bushing Holder (P/O Item

1)15 – Pole Guide (P/O Item 1)16 – Left Housing Bracket (P/O Item 1)17 – Right Housing Bracket (P/O Item 1)18 – Ground Plate (P/O Item 1)19 – Plate Holder (P/O Item 1)20 – Home Sensor Holder (P/O Item 1)21 – Change Cleaning Bushing (P/O

Item 1)22 – Drive Bushing (P/O Item 1)23 – ITB Bushing (P/O Item 1)24 – Bushing (P/O Item 1)25 – Idler Waste Belt Bushing (P/O Item

1)26 – Left Charge Bushing (P/O Item 1)27 – Shutter Spring (P/O Item 1)28 – Ground Spring (P/O Item 1)29 – Blade Holder (P/O Item 1)30 – Blade Assembly (P/O Item 1)31 – Plate PWB (P/O Item 1)32 – Waste Rubber Belt (P/O Item 1)33 – Charge Bushing (P/O Item 1) (P/O

Item 1)34 – Cover Handle (P/O Item 1)35 – Joint PWB (P/O Item 1)36 – Lens (P/O Item 1)37 – Roller (P/O Item 1)38 – Drum Belt (P/O Item 1)39 – Auger Gear (P/O Item 1)40 – Auger Shaft (P/O Item 1)41 – Belt Waste Shaft (P/O Item 1)42 – Blade Arm (P/O Item 1)43 – Blade Sheet (P/O Item 1)44 – Housing Sheet (P/O Item 1)45 – Waste Cover (P/O Item 1)46 – Strip (P/O Item 1)

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PL 8.1Overview

PL 8.1 OPC Developer Unit

November, 20075-216110 MFP/B

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Item Part Description

1 – Developer Unit (Not Spared) (REP 2.1)

2 – Toner Waste Assembly (P/O Item 1)

3 – Developer K Assembly (P/O Item 1)4 – CBF Harness (P/O Item 1)5 – Developer Unit (P/O Item 1)6 – Developer Cap (P/O Item 1)7 – Developer C Assembly (P/O Item 1)8 – Developer M Assemly (P/O Item 1)9 – Developer Y Assembly (P/O Item 1)10 – OPC Set Unit (P/O Item 1)

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PL 8.2 Developer Main Drive Set

November, 20075-22PL 8.2

Overview

Item Part Description

1 – OPC Developer Set (Not Spared)2 – Toner Bottle Cover (P/O Item 1)3 – Developer PWB (P/O Item 1)4 – Worm Agitator Gear (P/O Item 1)5 – Toner Clutch Assembly (P/O Item

1)6 – Idler Gear (P/O Item 1)7 – Spring (P/O Item 1)8 – Spring (P/O Item 1)9 – Toner Solenoid (P/O Item 1)10 – Dummy Cap (P/O Item 1)11 – Feed Bushing (P/O Item 1)12 – Support Holder (P/O Item 1)13 – Lock Spring (P/O Item 1)14 – Gear Stud (P/O Item 1)15 – Slide Roller (P/O Item 1)16 – Wire Cover (P/O Item 1)17 – Handle (P/O Item 1)18 – Lock Handle (P/O Item 1)19 – Waste Level Sensor (P/O Item 1)20 – Developer Lever Lock (P/O Item 1)21 – Idler Gear (P/O Item 1)22 – Drive Gear (P/O Item 1)23 – Idler Gear (P/O Item 1)24 – Gear (P/O Item 1)25 – Main Developer Frame (P/O Item

1)

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PL 8.3Overview

PL 8.3 Toner Tank (C, M, Y)

November, 20075-236110 MFP/B

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Item Part Description

1 – Toner Tank (C, M, Y) (Not Spared)2 – Bottle Cap (P/O Item 1)3 – Space (P/O Item 1)4 – Plain Washer (P/O Item 1)5 – Sub-Crum PWB (P/O Item 1)6 – PCB Sub-Toner (P/O Item 1)7 – Sponge (P/O Item 1)8 – Toner Bottle Shutter (P/O Item 1)9 – Return Spring (P/O Item 1)10 – Spacer (Not Spared)11 – Toner Bottle Tank (P/O Item 1)12 – Agitator (P/O Item 1)13 – Auger Shaft (P/O Item 1)14 – Auger Spring (P/O Item 1)15 – Spring Shaft (P/O Item 1)16 – Washer (P/O Item 1)17 – Inner Cover (P/O Item 1)18 – Toner Cap (P/O Item 1)19 – Auger Gear (B) (P/O Item 1)20 – Auger Gear (Z15) (P/O Item 1)21 – Toner Bottle Cap (P/O Item 1)22 – Toner Bottle Handle (P/O Item 1)23 – Agitator Bottle Gear (P/O Item 1)

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PL 8.4 Toner Tank (K)

November, 20075-24PL 8.4

Overview

Item Part Description

1 – Toner Tank (K) (Not Spared)2 – Bottle Cap (P/O Item 1)3 – Space (P/O Item 1)4 – Plain Washer (P/O Item 1)5 – Holder (P/O Item 1)6 – PCB Sub-Toner (P/O Item 1)7 – Sponge (P/O Item 1)8 – Toner Bottle Shutter (P/O Item 1)9 – Return Spring (P/O Item 1)10 – Spacer (P/O Item 1)11 – Toner Bottle Tank (P/O Item 1)12 – Agitator (P/O Item 1)13 – Spring Shaft (P/O Item 1)14 – Auger Spring (P/O Item 1)15 – Auger Shaft (P/O Item 1)16 – Washer (P/O Item 1)17 – Inner Cover (P/O Item 1)18 – Toner Cap (P/O Item 1)19 – Auger Gear (A) (P/O Item 1)20 – Auger Gear (Z15) (P/O Item 1)21 – Toner Bottle Cap (P/O Item 1)22 – Toner Bottle Handle (P/O Item 1)23 – Agitator Bottle Gear (P/O Item 1)

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PL 9.1Overview

PL 9.1 Fuser Assembly (1 of 2)

November, 20075-256110 MFP/B

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Item Part Description

1 126N00269 Fuser Assembly (220V) (REP 5.1)– 126N00276 Fuser Assembly (110V) (REP 5.1)2 – Bushing (P/O Item 1)3 – Fuser Cam Shaft (P/O Item 1)4 – Spring (P/O Item 1)5 – Fuser Shaft Holder (P/O Item 1)6 – Label (P/O Item 1)7 – Rocker Assembly (P/O Item 1)8 – Spring (P/O Item 1)9 – Upper Fuser Baffle (P/O Item 1)10 – Label (P/O Item 1)11 – Label (P/O Item 1)12 – Pad (P/O Item 1)13 – Right AC Electrode (P/O Item 1)14 – Fuser Harness (P/O Item 1)15 – Fuser Ground Plate (P/O Item 1)16 – Left AC Electrode (P/O Item 1)17 – Fuser Link1 Harness (P/O Item 1)18 – Upper Fuser Frame (P/O Item 1)19 – Exit Roller (P/O Item 1)20 – Exit Roller Pin (P/O Item 1)21 130N01491 Thermostat22 – Dummy Roll Assembly (P/O Item 1)23 130N01492 Thermistor Assembly (REP 5.2)24 – Lower Fuser Frame (P/O Item 1)

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PL 9.2 Fuser Assembly (2 of 2)

November, 20075-26PL 9.2

Overview

Item Part Description

1 – Spring (P/O PL9.1 Item 1)2 – Spring (P/O PL9.1 Item 1)3 – Exit Actuator Lever (P/O PL9.1 Item

1)4 – Actuator Spring (P/O PL9.1 Item 1)5 – Fuser Input Guide (P/O PL9.1 Item

1)6 – Left Bushing Holder (P/O PL9.1

Item 1)7 – Guide (P/O PL9.1 Item 1)8 – Right Bushing Holder (P/O PL9.1

Item 1)9 – Right Bushing (P/O PL9.1 Item 1)10 022N02301 Pressure Roller (REP 5.2)11 – Left Bushing (P/O PL9.1 Item 1)12 – Pressure Roll Shaft (P/O PL9.1

Item 1)13 – Fuse Link2 Harness (P/O PL9.1

Item 1)14 – Fuser Link Lever (P/O PL9.1 Item

1)15 122N00264 Halogen Lamp (220V) (REP 5.2)– 122N00271 Halogen Lamp (110V) (REP 5.2)16 – Fuse Link1 Harness (P/O PL9.1

Item 1)17 – Release Lever (P/O PL9.1 Item 1)18 – Bearing (P/O PL9.1 Item 1)19 – Ground Spring (P/O PL9.1 Item 1)20 022N02300 Heat Roller (REP 5.2)21 – Bearing (P/O PL9.1 Item 1)22 – Fuser Gear (P/O PL9.1 Item 1)

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PL 10.1Overview

PL 10.1 Cassette Unit

November, 20075-276110 MFP/B

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Item Part Description

1 050N00506 Cassette Assembly2 – Extension Small Tray (P/O Item 1)3 – Cassette Cover (P/O Item 1)4 – Warning Label5 – Rear Paper Stopper (P/O Item 1)6 – Cassette Exit Tray (P/O Item 1)7 – Knock Up Plate (P/O Item 1)8 – Semi Cassette Frame (P/O Item 1)9 – Cassette Right Adjuster (P/O Item

1)10 – Cassette Left Adjuster (P/O Item 1)11 – Pinion Gear (P/O Item 1)12 – Instruction Label (P/O Item 1)13 – Instruction Label (P/O Item 1)14 – Spring (P/O Item 1)15 – Left Locker (P/O Item 1)16 – Right Locker (P/O Item 1)17 – Plate Locker Spring (P/O Item 1)18 – Label (P/O Item 1)

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.2

.1

.2

.2

.1

.2

rt Number Index

List

November, 20075-28Part Number Index

Overview

Part Number Index

Table 1 Part Number Index

Part Number Part List

002N02630 PL 2.3

002N02634 PL 1.1

002N02702 PL 2.1

002N02703 PL 2.1

002N02704 PL 2.2

002N02705 PL 2.1

002N02706 PL 3.2

002N02707 PL 3.1

002N02709 PL 3.1

003N01029 PL 3.1

007N01549 PL 3.1

007N01552 PL 3.1

007N01563 PL 5.1

022N02299 PL 2.4

022N02300 PL 9.2

022N02301 PL 9.2

023N01169 PL 7.1

050N00506 PL 10.1

095N00274 PL 3.1

105N02136 PL 1.1

105N02139 PL 1.1

105N02140 PL 1.1

109N00686 PL 3.1

109N00687 PL 3.1

116N00251 PL 1.1

120N00503 PL 4.1

122N00263 PL 6.1

122N00264 PL 9.2

122N00271 PL 9.2

126N00269 PL 9.1

126N00276 PL 9.1

127N07529 PL 2.2

127N07555 PL 3.1

130N01274 PL 2.2

130N01409 PL 4.2

130N01491 PL 9.1

130N01492 PL 9.1

130N01501 PL 4.3

130N01530 PL 3.1

140N63106 PL 2

140N63284 PL 1

140N63284 PL 2

140N63285 PL 3

152N11747 PL 3

152N11748 PL 3

Table 1 Pa

Part Number Part

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General Procedures

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6 2. Product specification and featureTech Mode ...................................................................................................................... 6-3General Machine Information.......................................................................................... 6-7Jam Removal .................................................................................................................. 6-11Product Features and Specifications .............................................................................. 6-13Printer Cleaning .............................................................................................................. 6-30Reference Information..................................................................................................... 6-31

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November, 20076-2

General Procedures

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Table 1

Select Country

< XXX >

[Total Page CNT]

[ FLT Scan CNT ]

Enter Password [ Image Count ]

[????] [ Transfer Belt ]

[ Fuser ]

[ TransferRoller ]

[ Tray Roller ]

Cyan

Magenta [-5-5] : X

Yellow

Black

Shading&Print Print?

Print < Yes >

Print?

< Yes >

k

November, 20076-36110 MFP/B

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Tech ModeIntroductionIn Tech (Service) Mode, the technician can check the machine and perform various tests to iso-late the cause of a malfunction.

While in Tech Mode, the machine still performs all normal operations.

How to Enter Tech ModeTo enter Tech Mode, press the following keys in sequence:

1. [Menu]

2. [Original Type]

3. [<]

4. [>]

5. [Menu]

6. [Exit]

7. [Menu]

“Tech Mode” appears on the LCD. Once you are in Tech Mode, use the arrow keys [<] and [>] to scroll through the menus. Press [Enter] to select the desired menu, then use the arrow keys to scroll through the sub-menus. Repeat this procedure until you reach the desired function. Press [Enter] to activate the function.

Press [Exit] to go back to the previous menu.

For a complete list of the functions available in Tech Mode, see Table 1.

PasswordA password is required for the “Clear Counts” function in the “DataSetup” menu of Tech Mode.

Enter the password “1934” as follows:

1. Use the left or right scroll keys, [<] and [>], until “1” appears in the first position.

2. Press [Enter]. The cursor will move to the next position.

3. Use the scroll and [Enter] keys as before to enter the remaining digits of the password.

4. Press [Enter] when all digits have been entered.

5. Use the scroll keys to display the desired count.

6. Press [Enter] to clear the count.

How to Exit Tech Mode• If no keys are pressed within 30 seconds, “Ready to Copy” appears on the LCD, but the

machine is still in Tech Mode.

• If no keys are pressed within 2 minutes, the machine returns to customer mode.

Tech Mode Menus

Clear All Mem.

Clear Counts

DataSetup

Color Regi.

Switch Test

Machine DRAM Test

Test ROM Test

Shading Test

All Report

Configuration

Report Error Info

Usage Page

ComponentChec

ServiceSupport

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re that the Top Cover is closed.

ading Test Printout

November, 20076-4

General Procedures

Machine Test DescriptionsSwitch Test

Use this feature to test all the keys on the Control Panel. The result is displayed on the LCD each time you press a key.

1. Press any key to start the test. Each segment of the LCD is sequentially activated.

2. When the LCD test is completed, the following message appears:

PRESS BELOW KEY

LEFT:NN

3. Press the [<] key. “NN” indicates the number of times you press the key.

4. After you press the [<] key, the following message appears:

LEFT:NN

ENTER:NN

5. The key sequence continues in the following order:

[>], {Menu], [Exit], [Original Type], [USB Print], [Scan To], [Black], [Color], [Stop/Clear]

6. After you press the [Stop/Clear] key, the following message appears on the LCD:

KEY TEST END

DRAM Test

Use this feature to test the machine's DRAM. The result appears in the LCD.

If all memory is working normally, the LCD displays:

Dram Test OK

Size 128M

ROM Test

Use this feature to test the machine's ROM. The software version and date appear in the LCD:

OS V.x.xx.xx.xx

MM-DD-YYYY

Shading Test

The purpose of the Shading Test is to optimize scan quality by equalizing the gain of each CCD pixel element. If the copy image quality is poor, perform this function to check the condition of the CCD unit.

1. In Tech Mode, select the following:

“Tech Menu”

“Machine Test”

“Shading Test”

“Shading&Print”

2. The CCD Shading Profile will be printed out.

3. If the CCD is operating correctly, “======> RESULTS : OK” will be printed at the bottom left corner of the CCD Shading Profile.

NOTE: When performing the test, make su

Figure 1 Sh

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Report Toner Low & Empty

Table 2

Replace Empty

101% ~ 120% 121% ~

101% ~ 120% 121% ~

100% ~ 120% 120% ~

100% ~ 120% 120% ~

100% ~ N/A

100% ~ N/A

November, 20076-56110 MFP/B

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The Report function in Tech Mode is used to generate the following printouts:

• Configuration Report

This report shows the various settings for the machine, such as defaults, language, power save on/off, etc. It also shows the firmware and engine versions, total image and page counts, etc.

• Error Information Report

This report shows the error history of the machine (number of occurrences of each error) and the number of prints/copies for components such as the Toner Cartridges, Fuser, and Transfer Belt.

• Usage Page Report

This report shows the page count by paper size and paper type, as well as total page count and total image count.

• Component Check Report

This report shows the step-by-step procedures for performing each of the “Machine Test” programs in Tech Mode.

• Service Support

This report shows the step-by-step procedures for clearing memory in Tech Mode and also for upgrading firmware.

Display Firmware VersionTo display the current version of firmware, press the following keys in sequence:

1. [Menu]

2. [Original Type]

3. [<]

4. [>]

5. [Menu]

6. [Stop]

Firmware UpgradeTo upgrade the firmware, do the following:

1. Go to the folder on your laptop which contains the “usblist2” application file and the firm-ware upgrade file (for example, “KryptoniteIDTest.hd”). The firmware upgrade file can be downloaded from the Xerox website.

2. Connect your laptop to the USB Port at the back of the machine.

NOTE: Do not use the USB Port at the front of the machine.

3. Drag and drop the firmware upgrade file onto the “usblist2” file. The upgade process will start automatically. When the LCD displays “Ready to Copy,” the process is complete.

NOTE: All count values and data saved in machine memory will be cleared.

Consumables Alarm State

Low

Toner (C/M/Y) 91% ~ 100%

Toner (K) 91% ~ 100%

Imaging Unit 90% ~ 100%

Fuser 90% ~ 100%

Transfer Belt 90% ~ 100%

Tray1 Roller 90% ~ 100%

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>

ries. When you press [Enter] to select the desired ely and the LCD displays the following:

tomatically prints a Configuration Report.

ar.

Error Information Report

Item Results

Total Image Count Reset to 0

November, 20076-6

General Procedures

Clear Memory

NOTE: All count values and data saved in machine memory will be cleared. You can also clear memory from Tech Mode. See Table 1.

To clear all machine memory, press the following keys in sequence:

1. [Menu]

2. [Original Type]

3. [<]

4. [>]

5. [Menu]

6. [Black]

The LCD displays the following:

Select Country

< U.S.A.

Use [<] and [>] to scroll through the countcountry, the memory is cleared immediat

Clearing Memory

Please Wait ...

The memory is cleared and the machine au

See Table 3 for the results of a memory cle

Table 3 Results of a Memory Clear, As Indicated by the Various Reports

Reports

Supplies Information Report Configuration Report Usage Page Report

Item Results Item Results Item Results

Total Image Count Reset to 0 Settings Revert to defaults Service Date Reset to 00/00/00

Total Page Count Reset to 0 Color adjustments Not affected Total Image Count Reset to 0

Fuser Life Reset to 0 Color Registration Removed Total Page Count Reset to 0

Transfer Roller Life Reset to 0 Auto Continue Turned “On” Paper Size Count Reset to 0

Transfer Belt Life Reset to 0 Total Image Count Reset to 0 Paper Type Count Reset to 0

Tray Roller Life Reset to 0 Total Page Count Reset to 0

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General Machine Information Control Panel

es of an ID Card (a driver's license, for example)

nt files stored on a USB flash drive when it is t of your machine.

of the PC software programs that an image can be

ite mode.

y time. In Standby mode, clears/cancels the copy nt type setting, copy size, and number of copies.

November, 20076-76110 MFP/B

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Figure 1 Control Panel

Table 1 Control Panel Buttons/Indicators

1 Display (LCD): Shows the current status and prompts during an operation.

8 Original Type: You can copy both sidto a single side of paper.

2 Toner col ors: The toner colors shown below the LCD operate in conjunction with dis-play messages. 9

USB Print: Allows you to directly priinserted into the USB port in the fron

3 N/A.

10 Scan To: Allows you to access a list scanned to. 4 Menu: Enters Menu mode and scrolls through the available menus.

11 Black : Starts a job in Black and Wh

5 Scroll buttons (< >): Scroll through the options available in the selected menu, and increase or decrease values.

12 Color: Starts a job in Color mode.

13 Stop/Clear: Stops an operation at anoptions, such as darkness, docume

6 Enter: Confirms the selection on the screen.

7 Exit: Sends you back to the previous menu level.

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reduce power consumption when it is not in actual the length of time the machine waits after a job is er state.

rs on the bottom line of the LCD, and press [Enter].

ppears, and press [Enter].

ppears, and press [Enter].

ears, and press [Enter].

u want appears, and press [Enter].

Mode.

ality. If you use the machine at an altitude of 1,000

rs on the bottom line of the LCD, and press [Enter].

ppears, and press [Enter].

ppears, and press [Enter].

ears, and press [Enter].

ant appears.

Mode.

printing in case of a mismatch between the paper .

rs on the bottom line of the LCD, and press [Enter].

ppears, and press [Enter].

ppears, and press [Enter].

ppears, and press [Enter].

nt appears:

t time passes (in case of a paper size mismatch).

n case of a paper size mismatch).

mode.

November, 20076-8

General Procedures

Machine SetupMenu Overview

The Control Panel provides access to various menus to set up the machine or use the machine's functions.

These menus can be accessed by pressing the [Menu] key. Refer to the following diagram. Note that the menus for Copy and Scan mode are different.

Changing the Display Language

To change the language that appears on the Control Panel, follow these steps:

1. Press [Menu] until “Copy Menu” appears on the bottom line of the LCD, and press [Enter].

2. Press [<] or [>] until “System Setup” appears, and press [Enter].

3. Press [<] or [>] until “Machine Setup” appears, and press [Enter].

4. Press [<] or [>] until “Language” appears, and press [Enter].

5. Press [<] or [>] until the language you want appears, and press [Enter].

6. Press [Stop/Clear] to return to Standby Mode.

Power Save Mode

Power Save Mode allows your machine to use. You can turn this mode on and selectprinted before it switches to a reduced pow

1. Press [Menu] until “Copy Menu” appea

2. Press [<] or [>] until “System Setup” a

3. Press [<] or [>] until “Machine Setup” a

4. Press [<] or [>] until “Power Save” app

5. Press [<] or [>] until the time setting yo

6. Press [Stop/Clear] to return to Standby

Altitude Adjustment

Atmospheric pressure can affect printing qum or more, set the Altitude as follows:

1. Press [Menu] until “Copy Menu” appea

2. Press [<] or [>] until “System Setup” a

3. Press [<] or [>] until “Machine Setup” a

4. Press [<] or [>] until “Altitude Adj”. app

5. Press [<] or [>] until the altitude you w

6. Press [Enter] to save your selection.

7. Press [Stop/Clear] to return to Standby

Auto Continue

This option allows the machine to continuesize you have set and the paper in the Tray

1. Press [Menu] until “Copy Menu” appea

2. Press [<] or [>] until “System Setup” a

3. Press [<] or [>] until “Machine Setup” a

4. Press [<] or [>] until “Auto Continue” a

5. Press [<] or [>] until the option you wa

• On: automatically prints after a se

• Off: waits until you press [Start] (i

6. Press [Enter] to save your selection.

7. Press [Stop/Clear] to return to Standby

All reportConfigurationSupplies InfoNetwork Info.NetScan Report

All Settings

All Settings

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General Procedures

Sample Patterns Messages (Printer & Engine)

pacity) / Replace (100%) / Empty (110%)

place Transfer Belt (100%) - 100k

Fuser (100%) - 100k

place Imaging Unit (100%) - 50k (OPC)

100k

- 50k

November, 20076-96110 MFP/B

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This function provides several printable test patterns for maintenance purposes. These pat-terns can be used for diagnosing print quality problems.

Printing a Demo Page

To print a Demo Page, press and hold [Enter] for 2 or 3 seconds when the “Ready” message appears on the LCD.

Printing a Configuration Page

You can print a Configuration Page to view the current machine settings as an aid to trouble-shooting.

To print a Configuration Page: press and hold [Stop] for 5 seconds when the “Ready” message appears on the LCD.

Figure 2 Configuration Page

Consumables Life

• Toner Low (95% of Toner Cartridge ca

• Replace Transfer Belt soon (90%) / Re

• Replace Fuser soon (90%) / Replace

• Replace Imaging Unit soon (90%) / Re

• Replace Transfer (T2) Roller (100%) -

• Replace Tray 1 Pick-Up Roller (100%)

Service Call Errors

• Low Heat Error Cycle Power

• Over Heat Error Cycle Power

• LSU Motor Error Cycle Power

• LSU Hsync Error Cycle Power

• Open Heat Error Cycle Power

• Main Motor Locked

• Deve Home Error

• Fuser Fan Locked

Paper Handling Errors

• Paper Jam 0 Open/Close Door

• Paper Jam 1 Open/Close Door

• Paper Jam 2 Check Inside

• Tray Paper Mismatch

• Load Manual Press Start Key

• Manual Feeder Paper Empty

• Tray Paper Empty

Miscellaneous Errors

• Invalid (Black/C/M/Y) Toner

• Install (Black/C/M/Y) Toner

• Door Open

• SCF Cover Open

• Out-Bin Full

• Toner Supply Error

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November, 20076-10

General Procedures

Special OperationsLow Speed Mode

Low Speed Mode is a special machine program which occasionally and automatically lowers the speed in order to maximize toner supply. It does this as follows:

1. Checks the toner level 3 times, consecutively.

2. If the toner level does not satisfy the normal condition, it lowers the speed and adjusts the coverage according to the following algorithm:

Color: 25~49% (1/2), 50 ~74% (1/3), 75%~ (1/4)

Mono: 15~24% (1/3), 25~34% (1/4), 35~44% (1/5), 45~54% (1/6), 65~74% (1/8), 75%~ (1/9)

Toner Supply Mode

The machine enters Toner Supply Mode after re-inserting an existing Toner Cartridge or install-ing a new Toner Cartridge. This program runs for a maximum of 90 seconds.

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Jam Removal 3. Remove the jammed paper by gently pulling it straight out.

pull, or if you do not see paper in this area, check

e until it snaps into place. Printing automatically

November, 20076-116110 MFP/B

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Jam AreasWhen a paper jam occurs, “Paper Jam” appears on the LCD. Refer to the table below to locate and clear the paper jam.

In the Cassette

1. Open and close the Front Cover. The jammed paper is automatically ejected from the machine.

If the paper does not exit, go to the next step.

2. Pull the Cassette out of the machine.

If the paper does not move when youIn the Paper Exit Area .

4. Insert the Cassette into the machinresumes.

In the Manual Feeder

1. Pull the Cassette out.

2. Push the Manual Feeder Tab down.

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y take the jammed paper out of the machine.

November, 20076-12

General Procedures

3. Pull the jammed paper out of the Manual Feeder.

4. Insert the Cassette into the machine until it snaps into place. Printing automatically resumes.

In the Paper Exit Area

1. Open and close the Front Cover. The jammed paper is automatically ejected from the machine.

2. Gently pull the paper out of the Output Tray. If you do not see the jammed paper or if there is any resistance when you pull, stop and go to the next step.

3. Lift the Scan Unit.

4. Holding the Inner Cover open, carefull

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General Procedures

5. Lower the Scan Unit gently and slowly until it is completely closed. The Inner Cover will be closed automatically when you close the Scan Unit. Be careful not to pinch your fin-

Product Features and Specifications

est and Lightest Color Laser MFPited for SMB (small-to-medium business)

ration

mup Time: 35sec ck and white: 14sec, Color: 26 sec)

per Page oner container

nning / Printing SB Memory can-to-USB to scan and save all that you need , JPEG, TIFF)

& USB Direct Print SB memory, camera, camera phone, and digital

without PC, JPEG, PRN files only)

py Function y

November, 20076-136110 MFP/B

Launch

gers!

If there is any resistance and the paper does not move when you pull, or if you cannot see the paper under the Scan Unit, continue to the next step.

6. Open the Rear Cover.

7. If you see the jammed paper, pull it straight up.

8. Close the Rear Cover. Printing automatically resumes.

Product Features

The Small- Ideally su

Quiet Ope(48 dBA)

Short WarFPOT (Bla

Low Cost Separate t

Direct Sca-Scan to U-Just use S(PDF, BMP

PictBrigdePrint from Ucamcorder(TIFF, BMP

Special CoID card cop

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Imaging Unit: 304 x 264 x 150 mm (11.9 x 10.4 x .9 in.) Toner Cartridge (Color): 64 x 64 x 93 mm Toner Cartridge (Black): 80 x 80 x 95 mm

Imaging Unit: 492 x 384 x 227 mm (19.4 x 15.1 x .9 in.)- Toner Cartridge (Color): 99 x 65 x 158 mm- Toner Cartridge (Black): 108 x 88 x 173 mm

0.7 kg (45.6 lbs)

Imaging Unit: 3.2 kg - Toner Cartridges (C/M/Y each): 0.102 kg - Toner Cartridge (Black): 0.176 kg

Imaging Unit: 4.0 kg - Toner Cartridges (C/M/Y ach): 0.110 kg - Toner Cartridge (Black): 0.180 kg

Table 1

November, 20076-14

General Procedures

SpecificationsProduct Specifications are subject to change without notice. See below for product specifica-tions.

Print Engine

Table 1

Print Engine

Engine Speed Simplex Up to 16 ppm in A4 (17 ppm in Letter)Up to 4 ppm in A4 (4 ppm in Letter)

Duplex Manual

Warmup Time Less than 35 sec

FPOT (B&W) From Ready Less than 14 sec

From Idle Less than 45 sec

From Coldboot Less than 45 sec

FPOT (Color) From Ready Less than 26 sec

From Idle Less than 57 sec

From Coldboot Less than 57 sec

Resolution Optical 600 x 600 dpi

Support (Color & B&W) MAX: 2400 x 600 dpi effective output, 1200 x 600 dpi (default), 600 x 600 dpi

Acoustic Noise Level (Sound Power/Pressure)

Printing Less than 48.0 dBA (Color printing) Less than 49.0 dBA (B/W printing)

Copying Less than 49 dBA

Standby Less than 35 dBA

Sleep Background noise level

Input Voltages 100 ~ 127 VAC, 50/60 Hz

220-240 VAC, 50/60 Hz

Power Switch

Power Consump-tion

Ready Less than 160 W

Average Less than 350 W *Current: 5A (110V)/3A (220V)

Max/Peak 700 W/1 kW

Sleep Less than 30 W

Dimensions (W x D x H)

Set (mm) 413 x 353 x 347

Consumables -5--

Consumables Pack-aging

-8

Weight Set (with Consum-ables)

2

Consumables -

Consumables Pack-ing

-e

Print Engine

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General Procedures

Controller Scan

Table 4

olor CIS <== Eiger Scan Unit

5 sec (300 dpi, USB 2.0, P4 3.0GHz, 512 M)/Ltr 0 sec (300 dpi, USB 2.0, P4 3.0GHz, 512 M)/Ltr

5 sec (300 dpi, USB 2.0, P4 3.0GHz, 512 M)/Ltr

00*2, 400 ppi

,800*4, 800 ppi

56 levels

ax. 216 mm (8.5 inch)

ax. 208 mm (8.2 inch)

4 bits

1 bit for Linearity & Halftone 8 bits for Gray Scale

Windows] Windows 2000/XP/Vista

arious Linux OS including Red Hat 8.0~9.0, andrake 9.2~10.1, SuSE 8.2~9.2, and edora Core 1~4

ac OS X 10.3~10.5

Table 5

SDMC up to 16 cpm in A4 black (17 cpm in Let-er) p to 4 cpm in A4 color (4 cpm in Letter)

/A

ess than 18 sec

ess than 50 sec

ess than 50 sec

ess than 85 sec

ess than 85 sec

ess than 85 sec

5% to 400% for Platen

~99

November, 20076-156110 MFP/B

Launch

Interface

Copy

Table 2

Controller & S/W

MPU Xerox CHORUSm 300MHz

Memory Std. 128 MB

Max. 128 MB

Memory Expansion N/A

Printer Languages SPL-C (Xerox Printer Language Color)

Fonts Windows fonts

Driver Supporting OS Windows 2000/XP/2003/Vista

Various Linux OS including Red Hat 8.0~9.0, Man-drake 9.2~10.1, SuSE 8.2~9.2, and Fedora Core 1~4

Mac OS X 10.3~10.5

Default Driver SPL-C (Xerox Printer Language Color)

WHQL Windows 2000/XP/Vista

Application TWAIN Yes (Windows, Mac, Linux)

TWA Yes (Windows XP or Higher)

PSU Yes (Windows, Mac, Linux)

Smart Panel Yes (Windows, Mac, Linux)

Network Manage-ment

N/A

Nuance Paper Port, Image Retrieve

Table 3

Interface

Parallel N/A

USB - USB 2.0- USB Host 1.1 (PictBridge, Direct Printing, Scan to USB)

Network N/A

Wireless N/A

Network Interface

Protocol N/A

Network OS N/A

User Interface

LCD & Buttons 16 x 2 Line LCD (Iris), 11 keys (Direction 5, Special key 3, Stop/Color/Mono 3)

LED 4 LEDs for CMYK toners

Scan

Scan method C

Scan Speed Linearity: Halftone Gray

13

Color 7

Resolution Optical 6

Enhanced 4

Halftone 2

Scan Size Max. Doc. Width M

Effiective Scan Width

M

Scan Depth Color 2

Mono --

Compatibility [-

VMF

M

Copy

Copy Speed Simplex Copy Speed

@tU

Duplex Copy Speed N

FCOT (B&W) From Ready L

From Idle L

From Coldboot L

FCOT (Color) From Ready L

From Idle L

From Coldboot L

Zoom Range 2

Multi Copy 1

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sheet

6 x 127 mm (3 x 5 in.) ~ 216 x 356 mm (8.5 x 14 n.)

nvelopes, Labels, Card Stock, Transparencies Pre-printed, Glossy, Punched, Recycled, Photo)

6 ~ 43 lb (60 to 163 g/m2 )

aper Detection Sensor

50 sheets @ 75 g/m2

6 x 127 mm (3 x 5 in.) ~ 216 x 356 mm (8.5 x 14 n.)

nvelopes, Labels, Card stock, Transparencies Pre-printed, Glossy, Punched, Recycled, Photo)

6 ~ 43 lb (60 to 163 g/m2 )

/A

o indicator

aper Empty Sensor

/A

/A

/A

/A

/A

/A

/A

/A

00 sheets @ 75 g/m2

es

anual

/A

/A

/A

/A

Table 6

November, 20076-16

General Procedures

Paper Handling

Preset [Original (100%)][A4 to A5 (71%)][LGL to LTR (78%)][LGL to A4 (83%)][A4 to LTR (94%)][EXE to LTR (104%)][A5 to A4 (141%)]25%, 50%,150%, 200%, 400% [Custom: 25-400%]

Original Type (Mono)

Text Scan: 600x300 dpi, Print: 600x600 dpi

Text/Photo Scan: 600x300 dpi, Print: 600x600 dpi

Photo Scan: 600x600 dpi, Print: 1200x1200 dpi

Original Type (Color)

Text Scan: 600x300 dpi, Print: 600x600 dpi

Text/Photo Scan: 600x300 dpi, Print: 600x600 dpi

Photo Scan: 600x600 dpi, Print: 1200x1200 dpi

Original Type Factory Default Text

Automatic Background Suppression Yes (Mono)

Darkness Control 3 levels

Collation Copy N/A

Special Copy ID Card Copy Yes

Auto Fit Yes

Margin Shift No

Book Copy No

Auto Suppression No

Covers No

Transparencies No

Create Booklet No

N-up copy 2-up, 4-up

Clone Yes

Poster Yes (x9 only)

Table 6

Paper Handling

Standard Capacity 150-sheet Cassette

Max. Capacity 150 sheets @ 75 g/m2

Printing Max. Size 216 x 356 mm (8.5 x 14 in.)

Min. Size 76 x 127 mm (3 x 5 in.)

Margin (T/B/L/R) 4 mm, 4 mm, 4 mm, 4 mm

Multi-purpose Tray

Table 5

Copy

- Capacity 1

- Media Sizes 7i

- Media Types E(

- Media Weight 1

- Sensing P

Standard Cassette Tray

- Capacity 1

- Media Sizes 7i

- Media Types E(

- Media Weight 1

- Size Sensor N

- User Interface N

- Sensing P

Optional Cassette Tray

- Capacity N

- Media Sizes N

- Media Types N

- Media Weight N

- Size Sensor N

- User Interface N

- Sensing N

Output Stacking

- Capacity Face Up N

Face Down 1

- Output Full Sensing Y

Duplex

- Supporting M

- Throughput N

- Media Sizes N

- Media Types N

- Media Weight N

Paper Handling

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General Procedures

Comsumables and CRU Reliability and Other

Table 8

80 pages/180 pages (mono/color)

4,200 images (color 17,600; mono 6,600; total 4,200 images)

0,000 images (color 29,091; mono 10,909; total 0,000 images)

30 min.

00,000 images or 5 years, whichever comes first

one

otal image count otal page count (color/mono) maging Unit life user life ransfer Unit lifeoner image count (CMYK)ray Roller lifeartridge coverage

onfiguration Sheet

/A

/A

0 ~ 32.5 degrees C (59 ~ 90.5 degrees F)

20 ~ 40 degrees C (-4 ~ 104 degrees F)

0 ~ 80% RH

~ 95% RH

et /M/Y/K Toner Cartridges (to be installed) ower Cord SB Cable (China, Korea, India, Russia) river CD (Driver, Application, Manual) uick Installation Guide Sheet arranty Card

/A

/A

/A

/A

/A

/A

/A

November, 20076-176110 MFP/B

Launch

Table 7

Consumables and CRU

No. of CRUs 6 (C/M/Y/K Toner Cartridges, Imaging Unit, Waste Toner Container) K Toner CartridgeC Toner Cartridge M Toner CartridgeY Toner CartridgeImaging UnitWaste Toner Container

Toner Black 2,000 A4/Letter pages, 5% coverage, semi-glossy (Ships with 1,500-page Starter Toner Cartridge)

Color 1,000 A4/Letter pages, 5% coverage, semi-glossy (Ships with 700-page Starter Toner Cartridge)

Key Unique, electronic key (CRUM)

Life detection Life Detect Sensor (Toner Level Sensor) + dot counting90% exhausted: warning message (monitored via Toner Level Sensor); 100% exhausted: empty mes-sage (monitored via Toner Level Sensor); 120% exhausted: hard stop (monitored via dot count)

Replacement method

CMY mechanical key 3 steps for installation/replacement

Imaging Kit (OPC + Deve)

Yield Approx. 20 k black pages (or 12.5 k color pages)

Key Unique, electronic key (CRUM)

Sensor None - traced via software

Replacement method

6 steps for installation/replacement

Waste Toner Con-tainer

Yield 1,250 sheets (full color 5% image) or 5,000 images

Key Yes

FRU

No. of FRUs 4 (ITB, Fuser, T2 Roller, Pick-Up Roller)

ITB Yield Approx. 60 k black pages (or 15 k color pages)

Key None

Sensor None

Fuser Yield 100,000 sheets B&W or 50,000 sheets color

Key None

T2 Roller Yield 100,000 sheets, replaceable

Key None

Pick-Up Roller Yield 50,000 sheets, replaceable

Key None

Reliability & Service

Printing Volume (AMPV) 1

Max Monthly Duty 22

MPBF 44

MTTR <

SET Life Cycle 2

Real Time Clock N

System Record TTIFTTTC

Test Print C

RDC Comm. Mode N

Operation N

Temperature Operating 1

Storage -

Humidity Operating 2

Storage 0

In-Box SCPUDQW

Options:

Memory N

Second Cassette N

PostScript N

Network N

Wireless Network N

Hard Disk N

Duplex Unit N

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Life (Pages)

100,000

60,000

100,000

50,000

Quantity

1

1

1

Quantity

November, 20076-18

General Procedures

Parts Requiring Periodic Replacement

Accessories

Optional Parts

Table 9

NO. ITEM Description SEC Code Image

1 Fuser ELA UNIT - FUSER 220V

ELA UNIT - FUSER 110V

2 ITB Unit ELA UNIT - ITB SET

3 T2 Roller (Ass'y replacement) MEA UNIT - T2 ROLLER

4 Pick-Up Roller MEA UNIT - PICK-UP ROLLER

Table 10

NO. ITEM Description SEC Code Image

1 Power Cord CBF Power Cord

2 CDs S/W Application CD

3 Manuals User Manual, Warranty Statement Card

Table 11

NO. ITEM Description SEC Code Image

1 Memory N (basic 128 MB, non-extendable)

2 Second Cassette N (basic 150 sheets, no second Tray)

Page 140: Service Manual Phaser 6110MFP-B 30.09

General Procedures

Product Description Rear View

al.

November, 20076-196110 MFP/B

Launch

This section describes the functions and operating principles of the machine.

Printer Components

Front View

NOTE: Item 2 (network port) is not function

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Launch

November, 20076-20

General Procedures

System Layout

Page 142: Service Manual Phaser 6110MFP-B 30.09

General Procedures

Cassette LSU (Laser Scan Unit)

gon Motor Control

olygon Motor cannot reach stability.

f the Polygon Motor reaches stability, the H-sync r.

November, 20076-216110 MFP/B

Launch

• Feeding Method: Cassette type

• Feeding Standard: Center loading

• Feeding Capacity: Cassette 150 sheets (75 g/m2, 20 lb paper)

Manual Feeder: 1 sheet

• Paper Detection Sensor: Photo Sensor (Empty, Registration, Exit)

• Paper Size Sensor: None

• Consists of LD (Laser Diode) and Poly

Error Phenomenon

Polygon Motor Error The rotation of the P

H-sync Error Though the rotation osignal does not occu

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6110 MFP/B

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Roller

Roller

loper

both black and color)

idges, Developer, OPC, and Main Frame

November, 20076-22

General Procedures

2nd Transfer Assembly

• Life span: Prints over 100,000 sheets (at 15 ~ 30 degrees C)

Fuser Assembly

• Heat Lamp: New part - knuckle type

• Heat Roller

• 2nd Pressure Roller

• Thermistor - Temperature measuring device

• Thermostat - Critical temperature detection device

ITB (Image Transfer Belt) & 1st Transfer

• Life span: Prints over 60,000 Images

• The ITB unit includes the 1st Transfer

OPC (Organic Photo-Conductor) & Deve

• Life span: Prints over 44,000 images (

• Imaging Unit consists of 4 Toner Cartr

Page 144: Service Manual Phaser 6110MFP-B 30.09

General Procedures

Toner Kits Scan Assembly

00 dpi, optical)

), 4 cpm/A4 (color)

g special paper

November, 20076-236110 MFP/B

Launch

• Life span: color: 1000 images (standard coverage printout); black: 2000 images (standard coverage printout)

Drive Assembly

• Provides drive through a gear system

• Drives the paper feeding unit, the fusing unit, and the paper exit unit

• 3 in 1: (scan, copy, print)

• Scanning method: color CIS (600 x 12

• Copy speed : SDMC 16 cpm/A4 (black

Manual Tray

• For customer convenience in managin

• Capacity: 1 sheet

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November, 20076-24

General Procedures

Engine Hardware Specifications

The machine electronics consists of a Main Controller PBA, an Operator Control Panel, a Scanner, and Power Supplies. Each of these components is a separate module. The Main Controller PBA has a CPU which controls all the functions of printing, copying, and scanning.

The Operator Control Panel provides the user interface.

The Scanner features a Platen and is connected with the Main Controller PBA by Harnesses.

Figure 1 Hardware Configuration (Engine and Controller)

Component Type

Processor Chorus M (SoC)

SDRAM 128 MB

Flash ROM 8 MB

EEPROM 8 kB (24C64)

Compatibility GDI (SPL-color)

Interfaces USB 2.0, USB Host 1.1

SCAN Color CIS Optical 600x1200

FAX -

User Interfaces LCD Panel

Page 146: Service Manual Phaser 6110MFP-B 30.09

General Procedures

Main Controller PBA Configuration

e only)

e

uty

rts (motors, solenoids, clutches)

sors

ators (3.3 V dc; LDO, 1.2 Vdc: switching regulator)

al & analog)

age

condition

dc)

I/O

November, 20076-256110 MFP/B

Launch

• CPU : Chorus M (SoC)

• Memory :

– RAM: 128 MB

– ROM: 4 MB FLASH

– NVRAM: 8 kB

• Peripherals :

– USB 2.0

– USB Host (PictBridge, Scan to USB, USB to Print)

• I/O :

– Digital I/O Port: Basic I/O; PWM: Motor & HVPS Control

– UART: panel communication, debug

– I2C: NVRAM & CRUM Interface (EEPROM: 24C64, 34C02)

– Analog I/O Port (ADC: Sensor Interface; DAC: LD Power Control)

• Chorus M Architecture

– CPU Core: ARM920 T 300Mhz (I-Cache: 16 kB; D-Cache: 16 kB)

– SDRAM Controller: 5 banks, 100 MHz System Bus

– ROM Controller: 4 banks (2 banks used)

– NAND FLASH Controller: 8/16-bit interface (not used)

– I/O Controller: 6 banks

– DMA Controller: 6 channels

– HPVC: dual/single beam

– PVC: dual/single beam (not used )

– UART: 5 channels (debug: 1 channel used only)

– Interrupt: 6 external, 26 internal

– TIMER: 6 system timers (S/W us

• I/O Interface

– USB: High Speed USB 2.0 Devic

USB Host (PictBridge)

– PWM: High-voltage control with d

Main Motor Clock

– I2C Interface: NVRAM

CRUM

• Power Flow

– SMPS

Type 2 (standard)

+24 Vdc: For mechanical pa

+5 Vdc : Logic, analog, sen

– Main Controller PBA

Supplied by SMPS (+5 Vdc)

Power supply has two regul

3.3 Vdc: I/O operating (digit

1.2 Vdc: Chorus M core volt

– HVPS

High-voltage source for EP

Supplied from SMPS (+24 V

Controlled by PWM pulse &

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Launch

PS Connector Pins

November, 20076-26

General Procedures

SMPS (Switching Mode Power Supply) PBA

The SMPS supplies DC power for the drive system and AC power for the Fuser. Standard Type 3 III is used.

1. DC Output:

• Main Controller PBA, Operator Control Panel, BLDC, Sensors, Clutches, other PBAs

2. AC Output:

• Fuser (Heat Lamp, Thermostat)

3. Output Voltages:

Figure 2 SMPS

PSP-TYPE2-V2C Power Supply Connector for SMPS

Figure 3 SM

CHANNEL +5.0 Vdc +24 Vdc +24 VF

V_out +5.0 Vdc +/-5% +24.0 Vdc +15%/-10% +24.0 Vdc +15%/-10%

Load MicroController, LSU motor, clutches,

CMOS, logic HVPS

Page 148: Service Manual Phaser 6110MFP-B 30.09

General Procedures

HVPS (High Voltage Power Supply) PBA HVPS Connector

HVPS Connector

ce from -500 Vdc to -800 Vdc.

kVdc ± 3%.

e output to the Charger Roller, the OPC surface will the Developer Roller will be transferred to the OPC

ed on the OPC Drum surface onto the ITB.

3% (variable duty, no load).

ils, the toner on the OPC Drum will not be trans- image will be blurred.

the ITB onto the paper.

November, 20076-276110 MFP/B

Launch

The HVPS PBA generates high voltages for the Charger, Supply, T1, and T2 (supplied to the Developer), ensuring optimum image formation. The HVPS uses an input of 24 Vdc to gener-ate high voltage for the Toner, OPC, Cartridge, ITB Unit, and Transfer Roller.

Figure 4 HVPS PBA

Figure 5

1. Charger Voltage: Charger

• Function: charges the OPC surfa

• Output voltage: -1.0 kVdc to -2.0

• Error type: if the voltage fails to bnot be charged, and the toner onDrum, printing a black page.

2. 1st Transfer High Voltage: T1 (+)

• Function: transfers toner develop

• Output voltage: max +2.0 kVdc ±• Error type: if the T1 (+) output fa

ferred normally to the ITB and the

3. 2nd Transfer High Voltage: T2 (+)

• Function: transfers the toner from

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Launch

on.

ine memory.

rom the operating memory:

e/Serial Number (manufacturing information).

ize manufacturing and life span information.

November, 20076-28

General Procedures

• Output voltage: max +5.0 kVdc ± 3% (variable duty, no load).

• Error type: if the T2 (+) output fails, the toner on the ITB will not be transferred nor-mally to the paper and the image will be blurred.

4. T2 Cleaning Voltage: Clean: T2 (-)

• Function: prevents the reverse side of the paper from being contaminated with toner by recovering the negatively charged toner remaining on the Transfer Roller and placing it onto the ITB.

• Output voltage: -1300V +/- 15% (output fixed voltage) with no feedback control.

• Error type: reverse side of the paper will be contaminated.

5. Supplying Voltage: Supply AC + DC (-)

• Function: allows toner to be attracted to the area exposed by the LSU by means of potential difference. Output will be (-) pulsating DC (AC riding on a DC reference).

• Output voltage:

– AC: 600V ~ 2000 V p-p +/-1.5%

– DC: -50V ~ -600 V +/- 3%

• Error type:

1. If the supply is at ground, density will be extremely low.

2. If the supply is floating (due to a bad terminal connection), density will be down so slightly that it is impossible to detect with the naked eye.

6. Developing Voltage: Deve AC + DC (-)

• Function: supplies toner to the Developing Roller.

• Output voltage:

– AC: 300V ~ 1700 V p-p ±1.5% (supply voltage is connected to a 300 V zener diode)

– DC: -50V ~ -600V +/- 3%.

• Error type:

1. If the Developing Roller is at ground, density will be extremely low.

2. If the Developing Roller is floating (due to a bad terminal connection), density will be extremely low.

CRUM

• Refill Toner Cartridge installation:

1. Detection of Refill Toner Cartridge (when power is on or the cover is closed)

End of Life / Life Span data initialization -> Refill Toner Cartridge detected

End of Life / Life Exhausted (simple refill) -> stop printing caused by life exhaustion

2. Operation

It is impossible to control the appropriate development parameters, for there is no toner specification data.

The machine runs with the default development parameter setting, but image quality will be degraded for lack of appropriate response to the change of time and environ-ment.

3. Service Response

Cartridge life information is saved in the machine’s memory when the Toner Car-tridge reaches the end of its life.

• Response after CRU life expiration:

1. Records the End of Life informati

2. Copies the information into mach

3. Write-protects the memory.

4. Clears the following information f

- Supplier/Model Name/MFC Dat

- Lets the Cartridge Refiller initial

• CRUM location:

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General Procedures

General Product Specification

ms resulting from worn parts and to maintain your ing items will need to be replaced at the specified

ach item has expired.

he Printer and is marked to indicate on and off.

[>] (scroll right), [Exit], [Original Type], [USB Print], r]

ith electronics that can read and write data into t reside within the C, M, Y, K Toner Cartridges and

e CRUM has a company ID and Xerox electronics

f Toner Cartridge (Standard or High Capacity). The warning point, specified life point, and hard stop

the IBT Unit) and also store the current life count % of usage (gas gauge) data.

age)

000 images

,000 pages

,000 black pages or 50,000 color pages

,000 pages

000 pages

November, 20076-296110 MFP/B

Launch

This section describes the general product specification for the Phaser 6110 MFP/B. The 6110 MFP/B is a Multi-Functional Printer (MFP) for two target users: small offices who sometimes need color printouts and medium businesses who mainly use B/W printouts. The main product concept is “the world’s smallest and lightest Color Laser Printer.” This model has a B/W print speed of 16 ppm and a color print speed of 4ppm. It is a 2400 x 600 dpi class (optical 600 x 600 dpi) Color Laser Printer.

Controller

• The Video Controller Board is located on the right side of the Printer.

• Basic Memory is 128 MB SDRAM.

• Field F/W upgradable FLASH ROM firmware for controller, 1024 B EEPROM

• Printing resolution:

Native 600 x 600 dpi standard

Resolution can be enhanced up to 2400 x 600 dpi class, 1200 x 600 dpi (default), 600 x 600 dpi

Processor

CHORUSm (300 MHz), proprietary SOC

Printer Language Emulations

SPL-Color

Memory

The controller has onboard 128 MB SDRAM and 8 MB flash ROM.

Interfaces

The system supports the following standard interface:

• One USB port

– USB v.2.0 compliant

– Color-coded to meet WHQL requirements; connector must be Pantone 426C

Control Panel

16 character x 2 line LCD

Periodic Parts Replacement

To avoid print quality and paper feed problemachine in top working condition, the follownumber of pages or when the life span of e

Power Switch

The Power Switch is located at the rear of t

Operator Panel

• LCD: 16 charactor x 2 line LCD

• Toner Cartridge Status LED

• Keys: [Menu], [<] (scroll left), [Enter], [Scan To], [BLack], [Color], [Stop/Clea

Sensor

Paper Empty (Cassette)

CRUMs

The Phaser 6110 MFP/B is equipped wNVRAMs (otherwise known as CRUMs) thathe Imaging Kit (Developer, OPC, ITB). Thlogo.

The Toner CRUM also identifies the type oCRUMs contain fixed data such as the lowpoint (on the Toner Cartridges, but not on(page count, pixel count, image count) and

Item(s) YIeld (Aver

Transfer Belt Approx. 60,

Transfer Roller Approx. 100

Fuser Approx. 100

Tray Rubber Pad Approx. 250

Pick-Up Roller Approx. 50,

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cially if it is used in a dusty environment. This will that a failure due to printer contamination is less

r aper, toner, and dust can accumulate inside the print quality problems such as toner specks or

e that can correct and prevent these types of prob-

AUTION

ning the inside of the printer. Grease and oils from and reduce print quality.

ter ree cloth. You can dampen the cloth slightly with ip onto the printer or inside of it.

AUTION

containing large amounts of alcohol, solvents, or ck the cabinet.

November, 20076-30

General Procedures

Low/Out Behavior for Consumables

The consumable low and out behavior on the 6110 MFP/B engine is specified by SEC.

Printer CleaningA printer should be regularly cleaned, espeensure that print quality remains high andlikely to occur.

Cleaning the Inside of the PrinteDuring the printing process, particles of pprinter. Over time, this buildup can causesmearing. Your printer has a cleaning modlems.

C

Do not touch the Transfer Roller when cleathe skin will contaminate the Roller surface

Cleaning the Outside of the PrinClean the printer cabinet with a soft, lint-fwater, but be careful not to let any water dr

C

Cleaning the printer cabinet with cleanersother strong substances can discolor or cra

Table 12

Front Panel Message

Device for Life End Detection Low (90%) Life (100%) Hard Stop Reset to 0

Toner CRUM Yes Yes Yes (115%) No

Imaging Kit CRUM Yes Yes No No

Fuser No Yes Yes No Yes

T2 Roller No Yes Yes No Yes

Pick-Up Roller No No No No No

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General Procedures

Reference Information • Cleaning Equipment

e tissue or a lint-free cloth moistened with a gentle

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This section contains the recommended tools list, list of abbreviations used in this manual, a site location guide for printer installation, a sample test page, and a product list.

Recommended Tools for Maintenance and Troubleshooting The following tools are recommended for the performance of the procedures described in this service manual.

• Screwdrivers

Standard: straight slot type, Phillips type (M3 long, M3 short, M2 long, M2 short):

• Tweezers

Standard: For general home use, small type:

• Cotton Swab

Standard: For general home use and for medical service:

Standard: An IPA (isopropyl alcohol) dry wipneutral detergent:

Vacuum Cleaner:

• Spring Hook

Standard : For general use:

• Software (Driver) installation CD ROM

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ly

col

s or Imbedded Drive Electronics

Electronics Engineers. Inc

rtium

olor Printer, Copier)

tion EPP Enhanced Parallel Port

lure

lti-Purpose Tray

s memory

erconnect by Intel 1992/6/22 (a local bus standard troduced in April, 1993: A60, B60 pins)

ge, Printer Control Language

ge 5Ce-Color

ge 6

at

e

etwork Groper

November, 20076-32

General Procedures

7.2 Acronyms and AbbreviationsThe following table defines the acronyms and abbreviations used in this service manual:

Acronym or Abbreviation Definition

AC Alternating Current

ADF Automatic Document Feeder

ASIC Application Specific Integrated Circuit

ASSY Assembly

AP Access Point

BLDC Motor Brushless DC Motor

BIOS Basic Input Output System

CLBP Color Laser Beam Printer

CMOS Complementary Metal Oxide Semiconductor

CMYK Cyan, Magenta, Yellow, Black

CN Connector

CON Connector

CPU Central Processing Unit

CTD Color Toner Density Sensor

CCD Charge Coupled Device

CIS Contact Image Sensor

CRUM Customer Replaceable Unit Memory

dB Decibel

dbA Decibel ampere

dBm Decibel milliwatt

DC Direct current

DCU Diagnostic Control Unit

DPI Dots Per Inch

DRAM Dynamic Random Access Memory

DVM Digital Voltmeter

ECP Enhanced Capability Port

EEPROM Electronically Erasable Programmable Read Only Memory

EMI Electro-Magnetic Interference

EP Electrophotographic

EPP Enhanced Parallel Port

FCOT First Copy Out Time

F/W Firmware

FCF/FCT First Cassette Feeder/First Cassette Tray

FISO Front-In, Side-Out

FPOT First Printout Time

GDI Graphics device interface

GND Ground

GIF Graphic Interchange Format

HBP Host Based Printing

HDD Hard Disk Drive

HV High voltage

HVPS High Voltage Power Supp

HTML Hyper Text Transfer Proto

I/F Interface

I/O Input and Output

IC Integrated circuit

IDE Intelligent Drive Electronic

IEEE Institute of Electrical and

lb Pound(s)

ICC International Color Conso

IOT Image Output Terminal (C

IPA Isopropyl Alcohol

IPM Images Per Minute

IPC Inter Process Communica

ITB Image Transfer Belt

LAN Local area network

LBP Laser Beam Printer

LCD Liquid Crystal Display

LED Light Emitting Diode

LSU Laser Scanning Unit

MB Megabyte

MFP Multi-Functional Product

MHz Megahertz

MPBF Mean Prints Between Fai

MPF/MPT Multi-Purpose Feeder/Mu

NVRAM Nonvolatile random acces

NIC Network Interface Card

NPC Network Printer Card

OPC Organic Photo Conductor

PBA Printed Board Assembly

PCI Peripheral Component Intdeveloped by Intel and in

PCL Printer Command Langua

PCL5Ce Printer Command Langua

PCL6 Printer Command Langua

PDF Portable Document Form

PDL Page Discription Languag

PPM Pages Per Minute

Ping Packet internet or Inter-N

Acronym or Abbreviation Definition

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General Procedures

Printer Location Guide ter Trays and Covers, and allow space for proper

r conditioners, heaters, or ventilators

mperature, sunlight, or humidity

Acronym or

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• Leave enough room to open the Prinventilation (see diagram below).

• Provide the proper environment :

– A firm, level surface

– Away from the direct airflow of ai

– Free of extreme fluctuations of te

– Clean, dry, and free of dust

PPD Postscript Printer Discription

PS Post Script

PS3 Post Script Level3

PTL Pre-Transfer Lamp

PTB Paper Transfer Belt

PWM Pulse Width Moduration

Q’ty Quantity

RAM Random Access Memory

RCP Remote Control Panel

ROM Read Only Memory

SCF/SCT Second Cassette Feeder/Second Cassette Tray

SMPS Switching Mode Power Supply

SPGP Xerox Printer Graphic Processor

SPL Xerox Printer Language

SPL-C Xerox Printer Language - Color

Spool Simultaneous Peripheral Operation Online

SRS Software Requirment Specification

SURF Surface Rapid Fusing

SW Switch

Sync Synchronous or Synchronization

TBD To Be Determined

T1 ITB

T2 Transfer Roller

TRC Toner Reproduction Curve

PnP Universal Plug and Play

U.I. User Interface

URL Uniform Resource Locator

USB Universal Serial Bus

VCCI Voluntary Control Council for Interference Information Technology Equip-ment

WECA Wireless Ethernet Compatibility Alliance

Wi-Fi Wireless Fidelity

Abbreviation Definition

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Table 1

n Remark

0 MFP/B (A4 Color) Set

r Cartridge, 2 k Consumable

r Cartridge, 1 k Consumable

oner Cartridge, 1 k Consumable

er Cartridge, 1 k Consumable

nit, 20 k (Black), 50 k Consumable

er Container, 5 k (Black), lor)

Consumable

November, 20076-34

General Procedures

A4 ISO 19752 Standard Pattern (Mono. Confirm) This test page is reproduced at 70% of the normal A4 size.

Product List

Item Part Number Descriptio

1 Phaser 611

2 106R01274 Black Tone

3 106R01271 Cyan Tone

4 106R01272 Magenta T

5 106R01273 Yellow Ton

6 108R00744 Imaging U(Color)

7 108R00722 Waste Ton1.25 k (Co

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Wiring Data

7 Wiring Data

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Wiring DiagramsBlock Diagram ................................................................................................................ 7-3Connection Diagram ....................................................................................................... 7-4

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Wiring Data

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Wiring Data

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Block Diagram

Figure 1 Block Diagram

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November, 20077-4

Wiring Data

Connection Diagram

Figure 1 Connection Diagram