Presentación Axpe Consulting Corporativa

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    ConsultingConsultingConsultingConsulting,,,, SolutionsSolutionsSolutionsSolutions andandandand SystemsSystemsSystemsSystems integrationintegrationintegrationintegration

    2009 Axpe Consulting

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    Company Numbers

    Revenue evolution

    20

    30

    40

    50

    6070

    Headcount evolution

    600800

    1000120014001600

    Over 1.200 employees withhigh-level Academic and Professional Training

    0

    10

    1999

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    2009

    0200

    400

    1999

    2000

    2001

    2002

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    2009

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    Our officesMadridC/ Arturo Soria 122

    BarcelonaC/ Avda. Tarragona 109

    So Paulo AvdaPaulista, 37

    Bilbao ParqueTecnolgico Zamudio

    Paris 10, RueJean-Jaurs 6metage

    Valladolid ParqueTecnolgico del Boecillo.

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    Distribution based on

    Market Segments

    Distribution based on Type of

    Business

    Distribution of Services

    Market Distribution

    s

    Gov 10%

    Services Distribution

    ERP Solut.

    10%Outsourcing

    Telco 35%

    Ind 20%

    App. Mng

    40%

    Soft. Eng

    20%

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    Areas of ExpertiseCONSULTING

    SOFTWARE ENGINEERING

    wer

    ities

    urance

    ations

    ration

    Areas of Expertise

    SYSTEMS TECHNOLOGIES

    SOLUTIONS: ERPs / CRMs / B.I.

    SOFTWARE FACTORY

    OUTSOURCING/ BPO

    Market SectorsMarket SectorsMarket SectorsMarket Sectors

    I

    ndustry,P

    S

    ources,

    Ut

    il

    Fin

    ances&In

    Telecommuni

    StateAdminist

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    Business Solutions

    Design and Implementation of customized solutions,based on prestigious and reliable products.

    ERP ECM BIContactCenter

    Development, Systems, Production

    Process design and integration in areas such asSoftware, Hardware, Communications, Production,Operations..

    GIS Voice/Video IP

    SoftwareDevelopment

    Process Re-Engineering

    ExpertResources

    ITOperations

    ProductionOperation

    ProjectsDepartment

    Software Engineering

    Main ActivitiesProfessional Services and Service Agreements Working with clients preferred environment or solution

    Responsibility

    100% Axpe on final

    product delivery,

    with or without

    specified SLA

    Sole responsibility

    on resources

    ANS. Mantenimientode Aplicaciones

    Location

    At clients facilities

    At Axpe Factory

    Both (mixed)

    Fix

    PriceProjects

    Multisource

    PartnershipProjects

    SystemsTesting

    CorrectiveMaintenance

    ProactiveMaintenance

    User Support EvolvingMaintenance

    SLAManagement

    Systems Re-Engineering

    Software Factory

    Large scale Software Development using our owntools and methodologies, or client-owned ones

    Application Maintenance

    Application maintenance outsourcing, with or withoutService Level Agreement.

    EnvironmentsReuse

    In-houseDevelopment

    QualityImprovementMeasurement

    Resources

    Own methodologies, or

    clients

    Support Tools

    R+D Laboratories

    Excellence Centres

    Technology

    Traditional Environments

    Distributed Environments

    Emerging Environments

    Free Software

    HH RR

    Backup Centres

    Motivated, stable staff

    Expertise in big, complex

    projects

    Involved in R+D+I

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    Relationship Model

    Structured communications

    and management of existing

    agreement, which guarantees

    the quality of deliveries

    using factory managersas unique interlocutors

    Organizational Model

    Single point of

    interlocution, definition

    and adaptation of

    service-regulatingprocedures

    Operative Model

    Single point of operative interlocution,

    Warranty Service Delivery

    Tools and Methodologies

    SLA-User Satisfaction

    Service Quality Plans

    Methodologies. Ins and OutsCommunications Model

    Demand Management and Communication Points Precise and complete methodology, with tightly

    Main Activities

    Software Factory

    definition and/or adaptation of service-

    regulating procedures

    Monitoring and Control Model

    Structured SLA communication and management on each responsibility level, guaranteeing that objectives are in line with clienStructured SLA communication and management on each responsibility level, guaranteeing that objectives are in line with clienStructured SLA communication and management on each responsibility level, guaranteeing that objectives are in line with clienStructured SLA communication and management on each responsibility level, guaranteeing that objectives are in line with clientstststs strategystrategystrategystrategy

    Service delivery compromise, as stated on SLA.Management Information

    Allows tracking and control of services

    Analyzes trends and eases decision making

    Legally binding document which states the service extent and compliance

    levels.

    definition e n t on o component nput an output

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    Axpe Consultings Methodology MeToDo is acollection of best practices (procedures,techniques and guidelines) built around theprocesses of a project lifecycle or in a chain

    roduction s stem. Available on all technolo ical

    Owned Products

    MeToDo

    SIP@xpeTR

    Time Report developed with .net technologies

    TicKeTinG

    environments.

    Ticketing and Reporting manager, which allows advancedmanagement of services quality levels and client satisfactionlevel. Likewise, it serves as an infrastructure to implementdifferent metrics and quality and productivity indicators.

    PMO Projects management control Web system.Suitable for economic and technical management ofprojects.

    PMO@xpePMO@xpe

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    Axpe Consultings corporate Intranet, it can be used as a tool ,support for internal communications, broadcasting or

    deployment of actions. Based on OpenSource, it is easilyadaptable to other organizations.

    Project Estimation tool, technically based on Function Points andPhysical Component techniques.

    Intr@xpeIntr@xpeIntr@xpeIntr@xpe

    Owned Products

    sTiMasTiMa

    Based on enterprise content management technologiesand .NET aware, it allows companies to automate and

    simplify Knowledge Management of any type:Commercial, functional, technical knowledge

    Reusable Component Library. It is a reusable componentmanager which maximizes the productivity on IS developments.Flexible and adaptable to any kind of reusable components

    technology.BCoReBCoReBCoReBCoReBCoReBCoReBCoReBCoRe

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    NATURAL LANGUAGE: Multilingual auto-service solution

    on natural text and voice,

    open and flexible.

    Third Party Products

    Global Software Solutions, specialized on providing solutions forthe deployment of Web applications.

    Work Stations Management

    CEVA (Content Enabling Vertical Applications)

    WEBA (Workplace Enhancing Business Applications)

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    Third Party Products

    DPServer-> Software tool for LOPD compliance

    SGSI-> Integral Information Security

    anagemen oo or comp ance w

    ISO 27001 Standards.

    ITSM Information Technologies Services Management

    Service Desk Plus

    Service Desk Express

    Centennial Discovery Automated Inventory

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    Security Policies

    Policy Commander (Security Policies

    ARBOR BP Client Billing System for Mobile Phone Operators

    Third Party Products

    Marshall (Policies Management for internet

    and e-mail)

    Logic Security:

    ASF-Firma.- Digital Signature Platform

    ASF-Factura Electrnica.- Electronic Billing Platform

    ASF-Registro Telemtico.- Platform for Phone Registry

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    DOC1 Is the main component of the Customer Communication

    Management (CCM) program suite from Pitney Bowes Group 1 Software.

    It allows to design, create and edit documents in different output

    Formats.

    Third Party Products

    QlikView BIs solution. With its innovative and

    exclusive terminate-stay-resident associative

    technology delivers business responses instantly,

    with just one click

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    Vertical Products

    Application for the integrated management of car dealers, developedby Grupo Seligrat. Cross-brands, cross-companies, and able tomanage multiple work stations.

    nexus ITPLYCA ( Public hiring management)

    CORE BANCARIO. Integrated Information System. Multi-bank, Multi-

    Channel, Component-based Architecture.

    Network Monitoring NetFlow Analyzer (Monitors Bandwidth.

    Based on CISCO technology)

    OPManager (Monitors networks

    system and applications (low tier)

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    Collaboration Tools

    Allows groups of people tocommunicate and shareinformation. E-mail, video,audio calls and instant

    messages are examples ofthose tools.

    ConfigurationManagement Tools

    Includes versions control,migration control anddocumentation and code

    control.

    Productivity Tools

    Eases the base functionalityneeded to create

    Programs and ProjectsManagement Tools

    They take care of the

    Release ManagementTools

    Manages projectdependencies betweenmultiple releases and

    different teams working onthe same release.

    Security ManagementTools

    Protects the developmentenvironment and serves ascomponent in the security

    layer of the solution beingdeveloped.

    ConfigurationManagement

    ReleaseManagement

    Security Management

    We work with the best available tools on

    those markets:

    Information ManagementTools

    Organize and manageinformation used by other

    tools, such as: Coding,documentation, test scriptsand data/database designs

    EnvironmentalManagement Tools

    Eases the operation of thedevelopment environment,e.g., help desk supportduties and back-up datarecovery.

    Troubleshooting Tools

    They help in establishingproblem causes and solution

    processes.

    Process ManagementTools

    They force the correctsequence of tasks and toolsrelative to a givenmethodology.

    , ,and simple graphics or

    diagrams.

    monitor the project status as

    outlined in the plans.

    Quality ManagementTools

    Helps to unify and presentproduct and process metrics.

    Construction Tools

    They comprise the nucleusof the developmentarchitecture and are used insystem design, construction

    and testing

    EnvironmentManagement

    TroubleshootingManagement

    Process Management

    Information Management

    QualityManagement

    Programs/ProjectsManagement

    Construction

    Productivity

    Collaboration

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    AdministracionesPblicas

    Entidades

    Financieras

    Seguros

    ica

    OUR CLIENTS

    In

    dustriayEnerga

    Transportes,Lo

    gs

    yServicios

    N

    uevosOperadores

    y

    Media

    Grupo

    Telefnica

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    Annex I. Certifications

    ISO 9001:2000

    AXPE Consulting has been entitled with the Company Registration Certificate and the rights of usage ofthe AENOR Company Registry brand as of 2002-09-30, under registration number ER-1209/2002 , whichevidences the conformity of our Quality System with the UNE-EN ISO 9001:2000 normative, in the fieldof Technical Support, through the delivery of specialized Information Technologies staff.

    AXPE Consulting has attained its ISO 9001:2000 certification with the following reach:

    Project construction and purveyingof IT Services (closed projects,software factories, testing services,user helpdesk centres and

    agreements).

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    Annex I. Certifications

    CMMI maturity level 3 on Services and Development

    As of today, AXPE Consulting is certifiedunder CMMI Maturity Level 3 in the

    Services field and CMMI Maturity Level 3on Project Design, being the first Spanishcompany to attain CMMI Maturity Level 3certification on the Services field, and thefirst European company to possess bothcertifications.

    This model is adapted to Services,

    particularly so to Applications MaintenanceServices, for which specific process areasexist, that ease the transition of input andoutput, and ongoing.

    According to AXPE Consulting it has a high

    applicability degree on models who tacklethe same concepts.

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    NUESTROS CLIENTES

    MadridMadridMadridMadridC/ Arturo Soria 122 A-B

    28043 Madrid

    Telf: +34 91 590 19 60

    Fax: +34 91 562 34 52

    BarcelonaBarcelonaBarcelonaBarcelona

    C/ Avda. Tarragona 10908023 Barcelona

    Telf.: +34 93 241 14 63

    Fax: +34 93 241 20 57

    BilbaoBilbaoBilbaoBilbaoParque Tecnolgico. Edif. 206A

    48170 Zamudio. Bilbao

    Telf: +34 94 431 78 43

    ValladolidValladolidValladolidValladolidParque Tecnolgico del Boecillo.

    Edificio Galileo

    47151 Boecillo. Valladolid

    Telf: +34 98 354 80 63

    ParsParsParsPars42 Avenue de La Grande Arm

    75017 - Pars

    TEL: +33 1 40 55 00 83

    FAX: +33 1 40 55 07 75

    So Paulo

    Avda. Paulista, 37, 4 Andar

    Tfno. 22462723-22462724

    Fax. 22462799Cel.(11) 8404 2132 (Brasil)

    Cel.630 059 651 (Espaa)