Ness Expertise in Product Development Life Cycle - Educational Domain
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© 2009 Ness Technologies
Software Product Labs
Ness Media & Education
Competency
www.ness.com
Ness Technologies Corporate Profile
8,300+ employees strong across 18 countries
Differentiated capabilities
► Global delivery capability
► Experienced sub-vertical, domain teams and IP
► Unique business model for software product
development
► Strong partnerships with technology leaders
► State-of-the-art solutions and systems
500 Clients worldwide, no single client exceeds 5%
of revenues
Focus on complex, highly regulated industries
► Financial Services, Software and High Tech, Healthcare
& Life Sciences, Public Sector, Defense and
Homeland Security, Telecom & Utilities
Revenues over 85% from existing customer base
Consistent growth: 6 year CAGR of 26%
Software Product
Engineering
Enterprise
Applications &
Business
Services
Software
Distribution
www.ness.com
Global Reach, Local Presence
Canada
Netherlands
Czech RepublicSlovakia
Switzerland
Romania
United States
Germany
PortugalHungary
United
Kingdom
IsraelSpain
Italy
India
Singapore
Malaysia
Thailand
NESS Offices
NESS Technology Centers
www.ness.com
Ness Software Product Labs is One of
Three Specialized Business Lines
Software
Product Development
Enterprise Applications
& Business ServicesSoftware Distribution
Product lifecycle collaboration
through dedicated product labs for
clients who build or rely on
software to generate revenues
► Independent Software Vendors
across many domains
► Internet Services and Information
Providers
► Businesses with commercial level
proprietary applications
Vertical specific and
proprietary solutions
tailored to client needs
Business consulting,
integration, custom
development and
knowledge-based
processes
Value-added distributor
for 30+ leading enterprise
software companies
Extends software
engagement model into
key Western European
geographies
www.ness.com
Fast Facts
Scale, global know-how and best practices for competitive edge
► Operating 50+ ongoing client Labs
• 83% US Clients
• 17% W. European Clients
► 2200 Billable Technologists
► Operational benchmarks and methods for rapid ramp and stabilization
► Best practices councils and innovation culture
for value-added contributions
Client Labs located and coordinated to maximize utility
► India, Eastern Europe, Israel and co-located with client teams
► Choice of Technology Centers
• Bangalore
• Chennai
• Hyderabad
• Kosice
• Mumbai
• Pune
• Szeged
• Beer Sheva
www.ness.com
Labs Engineered to Extend Your
Team
Model Confidence
Product Mindset
Release management rigor; pure product focus
Stay in synch adapting product to customer demands, competition, technology change
IP and security built into operations
Dedicated team, precise domain and lifecycle skills, appreciate in value over time
Team infused with client culture to ensure tight linkages to client strategies
Transparent governance
Lab „blue-print‟ is built jointly with the client
Benchmarks and methods for rapid ramp and stabilization
Labs located and coordinated to maximize utility
“Ness was the only supplier with real
product knowledge behind its sales pitch.
The quality of their artifacts was the
strongest.”
“Our biggest off shoring fear is loss of
control. I would embrace any solution that
might solve that.”
“ I was blown away by the
process of the
organization and the
operations. It stands out
over companies I„ve worked
with in the past.”
www.ness.com
Global Delivery Capabilities—India+
IndiaEastern
EuropeIsrael
LocationsBangalore, Hyderabad, Mumbai,
Pune
Slovakia, Hungary,
Czech Republic, RomaniaBeer Sheva, Tel Aviv
Ness Presence 2800 staff 2000 staff 2000 staff
AdvantageFaster maturity, scale, high tech
ecosystem
Proximity to Western
Europe, high retention
rates
Sophisticated
technology skills, high
tech ecosystem
The leader, increasingly
complemented by other locations
Often first choice for
Europe, an important
global alternative
Rich source of
fundamental research and
domain skills
Most providers are still India centric; Ness provides a consistent governance and a multi-shore approach nurturing local talent
www.ness.com
Complete Software Product Lifecycle
Capabilities
7
System Analysis
Architecture & Design
Porting & Migration
Globalization
Development &Unit Testing
Full Product Release
ReleaseManagement
Configuration Management
Integration & Systems
Load & Scalability
Stress
Performance & ConformanceUsability
Level 3
Product Roadmap
Requirement Analysis
Level 1
Level 2
www.ness.com
Experience Across the Full
Software Product Lifecycle
Product Management
Product Roadmap
Requirements Analysis
Development
System Analysis
Architecture & Design
Development & Unit Testing
Porting & Migration
Globalization
Testing & QA
Integration & Systems
Load & Scalability & Stress
Performance & Conformance
Usability
Release Engineering
Full Product Release
Release & Configuration Management
Sustenance Engineering (L3)
Professional Services
Technical Support (L1& L2)
Technical Publications
Process Audits
Product Management
Product Roadmap
Requirements Analysis
Development
System Analysis
Architecture & Design
Development & Unit Testing
Porting & Migration
Globalization
Testing & QA
Integration & Systems
Load & Scalability & Stress
Performance & Conformance
Usability
Release Engineering
Full Product Release
Release & Configuration Management
Sustenance Engineering (L3)
Professional Services
Technical Support (L1& L2)
Technical Publications
Process Audits
www.ness.com
Engagement Maturity Cycle
Major Phases
Quarterly Review
Performance Metrics
SOW based Execution
(Guided Flexibility)
Client Lab Blue PrintStrategic Intent
Work Plans, Resource Plan, Infrastructure Plan
Governance Mechanism
Initialize PhaseImplement Blue Print
Fine tune Blue print as required
Stabilize PhaseMeasure & Improve
Focus on Non-Financial Perf. Indicators
Optimize PhaseMaximize productivity
Meaningful Innovation
Renew
Phase 2nd Generation
Blue Print
Or transfer
Contractual Commitments
► Term Sheet
► Lab Agreement
(IP Protection)
Commercials
► Value on Investment
► Lab Financial Tracking
► Equipment Mgmt.
Month 1-3
Month 4-12
Month 0
Month 12-18 Month
24-36
www.ness.com
A Product Mindset is our DNA
www.ness.com
Media
Competency Overview
Close to a decade of experience in Media & Education Industry
► In-depth experience across content value chain sub segments - Content Creation, Assessment engines, Management and distribution for Media & Education
Engaged with various Media & Education industry leaders
► Media – Hollywood Media Corporation, NY Times Group etc.
► Education – Pearson Group, Maximus, Spectrum K-12 Inc., GMAC etc.
Strong presence in North American & European market
Product Development & Delivery Center across the globe with:
► Specialists in Media Back Office Systems, Syndication engine, Content Management System & Video Aggregation Engine, Custom built solutions
► Specialists in Learning solutions, Assessment Solutions and Back office & Enterprise Applications
www.ness.com
Pearson Case Study :
Is the global leader in educating 100 million people worldwide
Business
ChallengesNess Solution & Technologies
Pearson‟s need was for the product development partner with an option for a three-year agreement to help expand their engineering capacity substantially. The Challenges were:
► Flexible Model (Onsite/ Offshore) for resource optimization
► Enable close collaboration on end-to-end product engineering for next-generation products and systems
► Needed high end technical expertise
Ness Solution
Ness‟ high-tech and software vertical provides software product
expertise - from concept through development to market support –
delivered via collaborative "extended product labs”. The Pearson EDC
was setup in Jan 2008, the Ness scope of work involves:
• Architecture, Design, Development & Testing Services
• Automation testing framework to reduce development & testing cycle
time
• Developing proof of concept for client‟s new product strategy and
launch with a Production delivery and support
• Implemented Agile and Iterative development methodologies
• Research and Development (R&D) support setup which will help
Pearson to compete with their competitor
• Developed and updated the knowledge sharing portal which is used as
conjunction tool between project teams (onsite & offshore)
Tools & Technologies
OS: Linux, Windows 2003, MAC OS
Database: Oracle 10g
Languages: Java, J2EE, Adobe Flex, Adobe Flash
Application Server: Weblogic Portal Server
Tools: QTP, QC, Enterprise Architecture, Perforce, Loadrunner
www.ness.com
Business
ChallengesNess Solution & Technologies
Maximus serves most of their clients with On-Demand SaaS model. The client were looking for a offshore partner, with following capabilities:
► In-depth experience in Scrum and waterfall methodology
► Consolidating and enhancing existing QA processes
► Reducing Cost and turn around time for issue resolution
► Ramping up team for the Unique skill resources like (Uniface, OAS, BPEL) in a short time
Ness Solution
Ness set-up an EDC for Maximus to provide end-to-end PDLC services
for various products (SchoolMax & others). Key highlights of the
engagement: ► Implemented Scrum & Agile Methodology across EDC
► Development, QA & Testing, maintenance & support services
► Deployed the SOA to support large USA districts (involves recording, maintaining, updating information and generating reports for more than 700000 students)
► Development of new integration methods with various modules of SchoolMax & other systems
► Preparing test cases, defect verification, pre-release smoke & sanity testing.
Tools & Technologies
Application Server: Oracle IAS 10.1.2.0.2
Database: Oracle 10g
Language: J2EE (JDBC, Servlets 2.2, JSP 1.1, XML), JDK 1.4, EJB 2.0,
Struts, SOA, Hibernate, Spring, INETSOFT Reports
Tools: Rally, Jira, Eclipse IDE, Toad, Test Partner, CVS, SVN
Maximus Case Study: Implementation of Web-Based
information system ‘SchoolMax’ for k12 School
www.ness.com
Business
ChallengesNess Solution & Technologies
Prep for Prep offers support and opportunities to ensure the academic accomplishment & personal growth. The clients were looking for a partner with the following capabilities:
► Knowledge in Education domain and expertise
► Replaced the old legacy systems with new technology
► Maintain accurate and sensitive representation of the client‟s data
► Support the internal website
Ness Solution
Ness build an EDC for Prep for Prep to provide development and
support to their various education programs and integrate the
Database system. Key highlights of the engagement:
► Developed new functionalities which replaced the old legacy systems
► Adopted the proprietary framework called “Breeze Framework” and developed it on the basis of MVC architecture
► Provided Support and Maintenance activities to the existing database system
Tools & Technologies
Operating System: Windows 2000
Framework: Breeze Framework
Application server: Apache Tomcat 4.0
Database: Microsoft SQL 2000
Language: Java, JDK 1.4.2
Tools: Eclipse 3.1.1
Prep for Prep Case Study:
Develops leaders through access to superior education and
opportunities
www.ness.com
Thank You