Mohamed HeshamShuobra misr, Cairo, Egypt

Mobile: (002-0100667300) - Tel. 0222353227Email: eng.mhesham7@gmail.com

Email: eng_m_hesham7@hotmail.com

ObjectiveSeeking a challenging and rewarding position in a reputable company which offers diverse job responsibilitieswhere I can fully utilize both my technical and managerial abilities & to be a key person among stakeholders andwhere my analytical, interpersonal, organizational, problem solving skills can be further developed.

Work Experience

1. Information Systems Manager• Place: Contact Group (10th of Ramadan) sister company for Olympic Group• From: 1 / 6 / 2004 till now• Job Description:

a.Planning, Design and Schedule Maintenance for Management information systems in the Contact Group(4 Companies – 120 PC – 4 Server – 700 Person).

b.Supervise on the management information systems engineers and maintenance technicians.c.Building computer networks and landlines and wireless.d.ERP analyze and design system specifications for integrating all business processes into a single

company-wide business system.e.Determine the state of expertise needed to use the ERP software and system.f. Supervising on the maintenance contracts specified for the Software & Servers and ensuring its

seriousness.

g.Trouble shooting for the P.C's & LANh.Planning, Design and configuring the group policy and pursue its own.i. Plan Capital expenditure to close identified Operational gaps. Identify and implement programs and

upgrades to enhance/protect the value of the assets.j. Planning Training courses to develop the skills of computer users set their perspective competence.k.Manages any of maintenance-related outsource contracts, vendors, contractors, and service providers &

ensure timely renewal of all service agreements to assure smooth operations.l. Technical support for users to resolve all the problems and failures facing the user, whether on networks

or devices or programs.m. Responsible for successfully running the Preventive Maintenance Program.n.Follow up the work of computer networks and testing to ensure the continuity efficient operation.o.Testing servers and the work of backup data users.p.Supervisor on Updated anti-virus on both the server and all the main organs. .q.Follow Up and monitoring the company's website.r. Installing, configuring, and support an organization's (LAN), (WAN). Maintain network hardware and

software.s. Monitoring network to ensure network availability to all system users and perform necessary

maintenance to support network availability.2. Maintenance Manager: ( Network [LAN – WAN ] , Hardware and Software )•Place: Computer Technology CCT•From: 1 / 12 / 2000 till 31-5-2004• Job Description:

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§ Planning Schedule Maintenance PC Computer (H/W, S/W)§ Planning, Design, Installing, and Maintaining Computer Network (LAN, WAN, Windows NT Server, NT

Workstation and Windows 95, 98, 2000).§ Programming Router. (Cisco & Motorola Router)§ Trouble shooting for the P.C's & LAN.§ Supervisor on Maintaining Printers (ID Card Printer ,Laser jet Printers and DeskJet printers)

* I shared and Executed in this Projects:• Installing & Configuring WAN Network ( Ragab Ford Co. connecting between Horya, Smoha, Talaat Harb, and

Haram Branches.)• Installing & Configuring LAN for BMW Factory in 6th October City.• Installing & Configuring LAN for BMW Office in Soria ST.• Installing & Configuring win NT4 Server in Gezira Club (Members).• Installing & Configuring Small Business Server 2000 in EBA (Egyptian Businessmen’s Association)• Installing & Configuring win NT 2000 Server in EBA.• Installing & Configuring win NT4 Server in Arab Contractor Club.• Installing & Configuring win NT2000 Server in Gezira Club (Account dept.).• Installing & Configuring win NT 2000 Server in Heliolido Club.• Installing & Configuring win Mail Server (Exchange 5.5) in EBA.•Design and Planning the Internet Cafe for Arab Contractor Club.• Installing, Planning Maintenance PC Computers, Printers & LAN Network in (Federation of Egyptian

Industries) FEI.• Installing & Configuring LAN for Gezira club.•Maintaining Professional Printer. (ID Card Printer) in ( Gezira club , Shutting club , Heliolido Club , 6 October

Club & Al Ahly Club).•Design, Planning, Executed & Installing (Counter for Queuing System in Malysia Emassy)

3. Maintenance Manager ( Electronic cards – Hardware – Control System )•Place: Industrial & Investment El-Najim Co.•From: 1 / 8 / 1999 till 30 / 11 / 2000• Job Description:

§ Design , and Maintaining Electronic Cards of Machine§ Planning, Design and Maintaining Control System, PC Computer & Network.§ Planning and Design Schedule Maintenance§ Trouble shooting for the P.C's & LAN

4. Engineering Maintenance•Place: Delta Industrial Company. (IDEAL Almazza )•From: 1 / 3 / 1999 till 31 / 7 / 1999• Job Description:

§ Design and Maintaining Electronic Cards of Machine§ Design and Maintaining Control System, PC Computer & Network§ Design and Planning, Schedule Maintenance§ Trouble shooting for the P.C's & LAN

5.Engineering Maintenance•Place: Penta Computer System Co•From: 1 / 8 / 1997 till 28 / 2 / 1999• Job Description:

§ Installing and Maintaining PC Computer (H/W, S/W),§ Maintaining Printers (ID Card Printer, Laser jet Printers and DeskJet printers).§ Installing & Configuring Computer Network (LAN, Windows NT Server, NT Workstation and

Windows 95, 98).§ Trouble shooting for the P.C's & LAN

EducationHelwan University, Faculty of Engineering 1997B.Sc. in Communication & Electronics Dept.Specialization Electronics & Computer Control management systems.

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Over All Grade GoodProject Computer control system.

Control of 3 stepper Motors in 3 Direction X,Y,Z by computer.This control system can be used in some applications: Robots, Drilling Machine, CuttingMachine and Plotters.

Project Grade Excellent

Summary of Qualifications• Microsoft Certified IT professional Enterprise Administrator• Microsoft Certified IT professional Exchange 2007• Microsoft Certified IT professional Server Administrator• Microsoft Dynamics CRM 4.0 Professional• Software developer ( Oracle , Visual basic dot net 2003-2005 )• ERP system (Great Plan System - Alpha oracle )• knowledge of multiple business areas including manufacturing, distribution, customer service and

accounting.• Administrating data base ( Oracle and SQL )• Planning, Design, Installing and Maintaining Computer Network (LAN, WAN)• Planning and Controlling IT Environment and problem solving skills.• Professional Technical support (LAN, PC's and ID card Printer ) For Shooting Club and 6th October club.• Professional Technical support( LAN, PC's , ID card Printer and Oracle Membership Software) for clubs

(Nasr City Club, Gezira Youth Center, Aviation Club, Karatea Federation, Diving Federation, OlympiClub and Mansora stadium)

• Supervisor on Maintaining Printers (ID Card Printer, Laser jet Printers and DeskJet printers)Certification

PICDL certification

Technical Training• Supply Chain & Manufacturing ( Oracle E-Business 12 Suite )• Designing and Implementing Databases with Microsoft SQL Server 2000 Enterprise Edition• Visual basic Dot Net 2003 , Dot Net 2005• SQL and PL/SQL - Oracle 9i , 10G Developer• Microsoft Windows 2000 Server & Professional• Microsoft SQL Server 2000• Great Plan System

Business Training• Project Management Professional, PMP in progress

Personal Skills• Interactive and fast enough to learn new technologies and programming languages.• Ability to work in a group or individually according to the job requirements• Good research abilities• Self Motivated and can work under pressure• Possesses strategic thinking abilities necessary for senior positions

Languages English Very GoodPersonal Information

• Date of Birth: 1 December 1970• Military Service: Exempted• Marital Status: Married• Nationality: Egyptian

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