Key performance indicators [KPIs] and€¦ · Key Performance indicators / Ključni indikatori...

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Key performance indicators [KPIs] and service level targets

PSD2 XS2A dedicated interface and Direct Channels

Period 01/04/2020 – 30/06/2020

Ključni pokazatelji uspješnosti [KPI] i razine usluga

PSD2 XS2A namjensko sučelje i direktni kanali

Razdoblje 01/04/2020 – 30/06/2020

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Table of Contents

1. Description of terms / Opis pojmova ................................................................... 3

1.1. PSD2 terms / PSD2 pojmovi ............................................................................................... 3

1.2. Key Performance indicators / Ključni indikatori učinkovitosti .............................................. 3

1.3. Channels / Kanali ................................................................................................................ 4

2. Daily Availability - PSD2 API / Dnevna dostupnost PSD2 API ............................ 5

2.1. PSD2 API daily statistics / PSD2 API dnevna statistika ..................................................... 6

3. Daily Availability – Digical Mobile / Dnevna dostupnost Digical Mobile .............. 8

3.1. Digical Mobile daily statistics / Digical Mobile dnevna statistika ......................................... 9

4. Daily Availability – Digical / Dnevna dostupnost Digical ................................... 11

4.1. Digical daily statistics / Digical dnevna statistika ............................................................. 12

5. Daily Availability – Com@net / Dnevna dostupnost Com@net ......................... 14

5.1. Com@net daily statistics / Com@net dnevna statistika ................................................... 15

6. Daily Availability - Digi4Biz Mobile / Dnevna dostupnost Digi4Biz Mobile ........ 17

6.1. Digi4Biz Mobile daily statistics / Digi4Biz Mobile dnevna statistika .................................. 18

7. Daily Availability - Digi4Biz / Dnevna dostupnost Digi4Biz................................ 20

7.1. Digi4Biz Daily statistics / Digi4Biz dnevna statistika......................................................... 21

8. PIS Monthly – from daily average / PIS mjesečne vrijednosti – na osnovu dnevnih pokazatelja .......................................................................................... 23

9. AIS Monthly – from daily average / AIS mjesečne vrijednosti – na osnovu dnevnih pokazatelja .......................................................................................... 23

10. Monthly Error Rate - from daily average / Mjesečna stopa grešaka – na osnovu dnevnih pokazatelja .......................................................................................... 23

11. Daily average response time in ms / Prosječno dnevno vrijeme odziva u ms... 24

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1. Description of terms / Opis pojmova

1.1. PSD2 terms / PSD2 pojmovi

AIS (Account Information Service) - Usluga pružanja informacije po računu

PIS (Payment Initiation Service) - Usluga iniciranja plaćanja

CoF (Confirmation of Funds) - Usluga dostavljanja potvrde o dostupnosti sredstava

1.2. Key Performance indicators / Ključni indikatori učinkovitosti

Praćenje performansi PSD2 i klijentskog on line sučelja provodi se na osnovu sljedećih ključnih indikatora:

Indicattor/Indikator Description/Opis

DailyUptime / Vrijeme rada tijekom dana

Daily uptime for all interfaces, expressed as a percentage.

Vrijeme rada tijekom dana, izraženo u postotku, za sva sučelja.

DailyDowntime / Vrijeme izvan funkcije

Daily downtime for all interfaces, expressed as percentage.

Vrijeme izvan funkcije tijekom dana, izraženo u postotku, za sva sučelja.

PIS average daily response time / PIS prosječno dnevno vrijeme odziva

Average daily response time, in milliseconds, for the payment initiation service

Prosječno dnevno vrijeme, izraženo u milisekundama, za uslugu iniciranja plaćanja

AIS average daily response time / AIS prosječno dnevno vrijeme odziva

Average daily response time, in milliseconds, for the account information service

Prosječno dnevno vrijeme, izraženo u milisekundama, za uslugu pružanja informacije po računu

COF daily average response time / COF prosječno dnevno vrijeme odziva

Average daily response time, in milliseconds, for the confirmation of funds.

Prosječno dnevno vrijeme, izraženo u milisekundama, za uslugu pružanja informacije o raspoloživosti sredstava

Dnevna stopa grešaka / DailyErrorRate Percentage of service initiation errors (AIS, PIS, COF) relative to the total number of service initiations per day. Calculation is based only on errors caused by the account servicing payment service provider's fault.

Postotak greška kod iniciranja usluge (AIS, PIS, COF) u odnosu na ukupan broj iniciranja usluga u danu. U izračun se uzimaju samo pogreške za koje je odgovoran pružatelj platnih usluga koji vodi račun.

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1.3. Channels / Kanali

PSD2 API – namjensko sučelje za pristup računu (XS2A) u svrhu obavljanja usluga informacije o računu, iniciranja plaćanja i potvrde o dostupnosti sredstava.

Digical Mobile – PBZ mobile banking solution for retail clients / PBZ mobilno bankarstvo za potrošače

Digical – PBZ internet banking for retail clients / PBZ internetsko bankarstvo za potrošače

Com@net – PBZ internet banking for corporate clients / PBZ internetsko bankarstvo za poslovne subjekte

Digi4Biz Mobile - Digital mobile banking solution for entrepreneurs / PBZ mobilno bankarstvo za poduzetnike

Digi4Biz – PBZ internet banking for entrepreneurs / PBZ digitalno bankarstvo za poduzetnike

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2. Daily Availability - PSD2 API / Dnevna dostupnost PSD2 API

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2.1. PSD2 API daily statistics / PSD2 API dnevna statistika

Datum Application DailyUptime (%) DailyDowntime (%) PIS (ms) AIS (ms) COF (ms) DailyErrorRate

30.06.2020 PSD2 API 100.00 0.00 1517.64 530.25 0.00

29.06.2020 PSD2 API 100.00 0.00 366.50 477.15 0.00

28.06.2020 PSD2 API 100.00 0.00 493.78 452.38 0.00

27.06.2020 PSD2 API 100.00 0.00 622.67 459.70 0.13

26.06.2020 PSD2 API 100.00 0.00 479.20 0.00

25.06.2020 PSD2 API 100.00 0.00 259.73 475.94 0.00

24.06.2020 PSD2 API 100.00 0.00 480.88 474.39 0.00

23.06.2020 PSD2 API 100.00 0.00 625.44 494.82 0.00

22.06.2020 PSD2 API 100.00 0.00 429.54 453.48 0.12

21.06.2020 PSD2 API 100.00 0.00 519.00 452.53 0.00

20.06.2020 PSD2 API 100.00 0.00 460.27 0.00

19.06.2020 PSD2 API 100.00 0.00 529.55 486.34 0.13

18.06.2020 PSD2 API 100.00 0.00 562.55 496.37 0.00

17.06.2020 PSD2 API 100.00 0.00 424.89 493.08 0.00

16.06.2020 PSD2 API 100.00 0.00 624.30 474.85 0.14

15.06.2020 PSD2 API 100.00 0.00 571.21 485.58 0.00

14.06.2020 PSD2 API 100.00 0.00 439.91 0.18

13.06.2020 PSD2 API 100.00 0.00 440.46 0.18

12.06.2020 PSD2 API 100.00 0.00 578.67 446.50 0.17

11.06.2020 PSD2 API 100.00 0.00 432.68 0.18

10.06.2020 PSD2 API 100.00 0.00 619.14 470.83 0.35

09.06.2020 PSD2 API 100.00 0.00 680.48 451.97 0.34

08.06.2020 PSD2 API 100.00 0.00 634.75 458.04 0.16

07.06.2020 PSD2 API 100.00 0.00 421.25 0.18

06.06.2020 PSD2 API 100.00 0.00 429.85 0.18

05.06.2020 PSD2 API 100.00 0.00 441.64 0.18

04.06.2020 PSD2 API 100.00 0.00 448.87 0.16

03.06.2020 PSD2 API 100.00 0.00 457.10 482.79 0.00

02.06.2020 PSD2 API 100.00 0.00 756.54 462.54 0.00

01.06.2020 PSD2 API 100.00 0.00 609.11 472.46 0.28

31.05.2020 PSD2 API 100.00 0.00 427.99 0.17

30.05.2020 PSD2 API 99.93 0.07 606.00 430.49 0.34

29.05.2020 PSD2 API 100.00 0.00 567.53 439.61 0.17

28.05.2020 PSD2 API 100.00 0.00 434.04 0.20

27.05.2020 PSD2 API 100.00 0.00 599.00 415.62 0.40

26.05.2020 PSD2 API 100.00 0.00 683.27 448.86 0.00

25.05.2020 PSD2 API 100.00 0.00 471.05 0.00

24.05.2020 PSD2 API 88.68 11.32 1167.25 498.63 0.00

23.05.2020 PSD2 API 100.00 0.00 523.00 450.64 0.30

22.05.2020 PSD2 API 100.00 0.00 416.00 461.36 0.15

21.05.2020 PSD2 API 100.00 0.00 583.25 454.58 0.16

20.05.2020 PSD2 API 100.00 0.00 583.42 462.49 0.00

19.05.2020 PSD2 API 100.00 0.00 490.23 462.78 0.00

18.05.2020 PSD2 API 100.00 0.00 744.71 481.83 0.00

17.05.2020 PSD2 API 100.00 0.00 471.10 475.48 0.00

16.05.2020 PSD2 API 100.00 0.00 474.67 0.00

15.05.2020 PSD2 API 100.00 0.00 561.84 481.51 0.25

14.05.2020 PSD2 API 100.00 0.00 466.26 483.58 0.00

13.05.2020 PSD2 API 100.00 0.00 462.41 496.13 0.00

12.05.2020 PSD2 API 100.00 0.00 490.14 0.00

11.05.2020 PSD2 API 100.00 0.00 754.50 510.62 0.00

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Datum Application DailyUptime (%) DailyDowntime (%) PIS (ms) AIS (ms) COF (ms) DailyErrorRate

10.05.2020 PSD2 API 92.08 7.92 968.00 492.22 0.00

09.05.2020 PSD2 API 100.00 0.00 503.03 0.00

08.05.2020 PSD2 API 100.00 0.00 502.41 0.00

07.05.2020 PSD2 API 100.00 0.00 565.18 496.98 0.00

06.05.2020 PSD2 API 100.00 0.00 527.68 498.29 0.00

05.05.2020 PSD2 API 100.00 0.00 415.00 503.06 0.00

04.05.2020 PSD2 API 100.00 0.00 579.80 502.50 0.00

03.05.2020 PSD2 API 100.00 0.00 461.62 491.35 0.00

02.05.2020 PSD2 API 100.00 0.00 488.81 0.00

01.05.2020 PSD2 API 100.00 0.00 499.58 0.11

30.04.2020 PSD2 API 100.00 0.00 515.67 0.00

29.04.2020 PSD2 API 100.00 0.00 503.08 0.00

28.04.2020 PSD2 API 100.00 0.00 499.17 0.00

27.04.2020 PSD2 API 100.00 0.00 684.43 511.27 0.00

26.04.2020 PSD2 API 90.83 9,17 479.93 493.01 0.00

25.04.2020 PSD2 API 100.00 0.00 475.48 0.00

24.04.2020 PSD2 API 100.00 0.00 514.09 0.00

23.04.2020 PSD2 API 99.93 0.07 604.00 496.82 0.00

22.04.2020 PSD2 API 100.00 0.00 603.14 496.16 0.00

21.04.2020 PSD2 API 100.00 0.00 600.67 500.33 0.00

20.04.2020 PSD2 API 100.00 0.00 567.00 497.71 0.00

19.04.2020 PSD2 API 100.00 0.00 474.71 0.00

18.04.2020 PSD2 API 100.00 0.00 489.40 483.37 0.10

17.04.2020 PSD2 API 100.00 0.00 566.27 492.13 0.00

16.04.2020 PSD2 API 99.93 0.07 857.00 500.79 0.00

15.04.2020 PSD2 API 100.00 0.00 590.65 500.64 0.00

14.04.2020 PSD2 API 100.00 0.00 514.00 509.24 0.00

13.04.2020 PSD2 API 100.00 0.00 553.00 510.85 0.00

12.04.2020 PSD2 API 100.00 0.00 515.60 0.00

11.04.2020 PSD2 API 100.00 0.00 579.25 491.84 0.00

10.04.2020 PSD2 API 100.00 0.00 716.50 512.49 0.00

09.04.2020 PSD2 API 100.00 0.00 497.57 522.88 0.00

08.04.2020 PSD2 API 100.00 0.00 518.59 487.36 0.74

07.04.2020 PSD2 API 100.00 0.00 508.49 0.00

06.04.2020 PSD2 API 100.00 0.00 500.89 0.00

05.04.2020 PSD2 API 100.00 0.00 468.82 473.81 0.00

04.04.2020 PSD2 API 100.00 0.00 471.00 477.12 0.00

03.04.2020 PSD2 API 99.86 0.14 523.76 512.39 0.00

02.04.2020 PSD2 API 99.93 0.07 395.00 484.10 0.00

01.04.2020 PSD2 API 100.00 0.00 579.48 483.61 0.00

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3. Daily Availability – Digical Mobile / Dnevna dostupnost Digical Mobile

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3.1. Digical Mobile daily statistics / Digical Mobile dnevna statistika

Datum Application DailyUptime (%) DailyDowntime (%) PIS(ms) AIS(ms) DailyErrorRate

2020-06-30 Digical Mobile 100.00 0.00 2713.41 845.07 0.003

2020-06-29 Digical Mobile 100.00 0.00 2649.40 840.82 0.001

2020-06-28 Digical Mobile 100.00 0.00 2400.79 774.65 0.000

2020-06-27 Digical Mobile 100.00 0.00 2358.25 787.42 0.000

2020-06-26 Digical Mobile 100.00 0.00 2605.57 835.27 0.000

2020-06-25 Digical Mobile 100.00 0.00 2613.87 826.79 0.001

2020-06-24 Digical Mobile 100.00 0.00 2666.72 832.69 0.001

2020-06-23 Digical Mobile 100.00 0.00 2824.44 898.48 0.000

2020-06-22 Digical Mobile 100.00 0.00 2455.01 771.75 0.000

2020-06-21 Digical Mobile 100.00 0.00 2359.36 781.95 0.000

2020-06-20 Digical Mobile 93.75 6.25 2549.15 827.53 0.000

2020-06-19 Digical Mobile 99.65 0.35 2833.76 962.24 0.001

2020-06-18 Digical Mobile 100.00 0.00 2902.17 959.01 0.000

2020-06-17 Digical Mobile 100.00 0.00 2953.52 963.23 0.000

2020-06-16 Digical Mobile 100.00 0.00 3033.25 965.63 0.001

2020-06-15 Digical Mobile 100.00 0.00 3294.36 1023.88 0.000

2020-06-14 Digical Mobile 100.00 0.00 2668.95 890.29 0.000

2020-06-13 Digical Mobile 100.00 0.00 2576.94 899.17 0.000

2020-06-12 Digical Mobile 100.00 0.00 2931.95 986.63 0.001

2020-06-11 Digical Mobile 100.00 0.00 2618.74 898.70 0.000

2020-06-10 Digical Mobile 100.00 0.00 2929.60 949.20 0.001

2020-06-09 Digical Mobile 100.00 0.00 2862.31 921.60 0.001

2020-06-08 Digical Mobile 100.00 0.00 2804.73 913.56 0.001

2020-06-07 Digical Mobile 100.00 0.00 2401.24 810.74 0.001

2020-06-06 Digical Mobile 100.00 0.00 2794.71 899.28 0.000

2020-06-05 Digical Mobile 98.82 1.18 2710.93 912.06 0.000

2020-06-04 Digical Mobile 100.00 0.00 2617.37 880.74 0.001

2020-06-03 Digical Mobile 100.00 0.00 2592.66 876.14 0.002

2020-06-02 Digical Mobile 100.00 0.00 2707.14 908.13 0.001

2020-06-01 Digical Mobile 100.00 0.00 2717.83 901.97 0.001

2020-05-31 Digical Mobile 97.50 2.50 2636.10 832.13 0.000

2020-05-30 Digical Mobile 97.99 2.01 2519.19 835.87 0.001

2020-05-29 Digical Mobile 100.00 0.00 2653.83 935.62 0.000

2020-05-28 Digical Mobile 100.00 0.00 2634.04 923.70 0.001

2020-05-27 Digical Mobile 100.00 0.00 2628.88 920.44 0.001

2020-05-26 Digical Mobile 100.00 0.00 2598.95 827.95 0.001

2020-05-25 Digical Mobile 100.00 0.00 2624.15 814.49 0.001

2020-05-24 Digical Mobile 86.11 13.89 2415.36 760.20 0.000

2020-05-23 Digical Mobile 100.00 0.00 2449.20 873.28 0.000

2020-05-22 Digical Mobile 100.00 0.00 2667.86 928.70 0.001

2020-05-21 Digical Mobile 100.00 0.00 2729.95 934.26 0.001

2020-05-20 Digical Mobile 100.00 0.00 2771.00 928.34 0.001

2020-05-19 Digical Mobile 100.00 0.00 2809.23 938.23 0.001

2020-05-18 Digical Mobile 100.00 0.00 2915.98 968.69 0.001

2020-05-17 Digical Mobile 100.00 0.00 2621.97 889.83 0.001

2020-05-16 Digical Mobile 100.00 0.00 2648.62 919.47 0.000

2020-05-15 Digical Mobile 100.00 0.00 2938.18 967.52 0.000

2020-05-14 Digical Mobile 100.00 0.00 2797.28 948.90 0.000

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Datum Application DailyUptime (%) DailyDowntime (%) PIS(ms) AIS(ms) DailyErrorRate

2020-05-13 Digical Mobile 100.00 0.00 2783.02 944.15 0.001

2020-05-12 Digical Mobile 99.86 0.14 2774.59 916.01 0.000

2020-05-11 Digical Mobile 100.00 0.00 2802.47 867.74 0.000

2020-05-10 Digical Mobile 92.50 7.50 2451.41 794.46 0.000

2020-05-09 Digical Mobile 100.00 0.00 2533.07 921.44 0.001

2020-05-08 Digical Mobile 100.00 0.00 2761.35 950.18 0.001

2020-05-07 Digical Mobile 100.00 0.00 2671.57 928.88 0.001

2020-05-06 Digical Mobile 100.00 0.00 2643.44 929.20 0.001

2020-05-05 Digical Mobile 100.00 0.00 2670.14 920.11 0.001

2020-05-04 Digical Mobile 100.00 0.00 2717.78 932.31 0.001

2020-05-03 Digical Mobile 100.00 0.00 2336.27 834.20 0.000

2020-05-02 Digical Mobile 100.00 0.00 2326.39 838.94 0.001

2020-05-01 Digical Mobile 100.00 0.00 2357.42 808.78 0.000

2020-04-30 Digical Mobile 100.00 0.00 2617.25 870.68 0.001

2020-04-29 Digical Mobile 100.00 0.00 2605.72 872.97 0.001

2020-04-28 Digical Mobile 100.00 0.00 2530.81 852.54 0.000

2020-04-27 Digical Mobile 100.00 0.00 2561.81 852.57 0.001

2020-04-26 Digical Mobile 87.43 12.57 2427.54 816.17 0.000

2020-04-25 Digical Mobile 100.00 0.00 2429.30 865.73 0.001

2020-04-24 Digical Mobile 100.00 0.00 2568.53 913.56 0.001

2020-04-23 Digical Mobile 99.72 0.28 2614.65 905.57 0.001

2020-04-22 Digical Mobile 100.00 0.00 2648.46 898.57 0.001

2020-04-21 Digical Mobile 100.00 0.00 2743.84 929.48 0.001

2020-04-20 Digical Mobile 100.00 0.00 2818.41 938.17 0.001

2020-04-19 Digical Mobile 100.00 0.00 2498.94 831.09 0.000

2020-04-18 Digical Mobile 100.00 0.00 2454.63 836.23 0.000

2020-04-17 Digical Mobile 100.00 0.00 2789.50 900.33 0.000

2020-04-16 Digical Mobile 100.00 0.00 2805.41 885.07 0.001

2020-04-15 Digical Mobile 100.00 0.00 2956.37 921.56 0.001

2020-04-14 Digical Mobile 100.00 0.00 2902.55 930.08 0.001

2020-04-13 Digical Mobile 100.00 0.00 2485.74 854.85 0.001

2020-04-12 Digical Mobile 100.00 0.00 2315.54 835.33 0.000

2020-04-11 Digical Mobile 100.00 0.00 2441.39 845.93 0.000

2020-04-10 Digical Mobile 100.00 0.00 2921.53 1196.01 0.000

2020-04-09 Digical Mobile 99.86 0.14 2790.41 1171.49 0.001

2020-04-08 Digical Mobile 100.00 0.00 2802.41 1165.54 0.001

2020-04-07 Digical Mobile 100.00 0.00 2702.00 1192.97 0.001

2020-04-06 Digical Mobile 100.00 0.00 2656.53 1116.27 0.001

2020-04-05 Digical Mobile 100.00 0.00 2387.94 1036.31 0.001

2020-04-04 Digical Mobile 100.00 0.00 2378.28 1040.26 0.001

2020-04-03 Digical Mobile 99.72 0.28 2663.18 1136.63 0.002

2020-04-02 Digical Mobile 100.00 0.00 2561.19 1111.99 0.001

2020-04-01 Digical Mobile 100.00 0.00 2613.05 1105.91 0.000

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4. Daily Availability – Digical / Dnevna dostupnost Digical

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4.1. Digical daily statistics / Digical dnevna statistika

Datum Application DailyUptime (5) DailyDowntime (%) PIS (ms) AIS (ms) DailyErrorRate

2020-06-30 Digical 100.00 0.00 1474.39 1013.03 0.06

2020-06-29 Digical 100.00 0.00 1435.19 951.57 0.05

2020-06-28 Digical 100.00 0.00 1324.64 814.88 0.05

2020-06-27 Digical 100.00 0.00 1297.05 845.33 0.04

2020-06-26 Digical 100.00 0.00 1664.74 964.67 0.15

2020-06-25 Digical 100.00 0.00 1410.98 946.68 0.06

2020-06-24 Digical 100.00 0.00 1396.93 946.37 0.06

2020-06-23 Digical 100.00 0.00 1507.41 1012.97 0.04

2020-06-22 Digical 100.00 0.00 1308.03 933.68 0.05

2020-06-21 Digical 100.00 0.00 1291.86 870.44 0.04

2020-06-20 Digical 96.18 3.82 1303.03 830.31 0.27

2020-06-19 Digical 100.00 0.00 1431.37 925.37 0.20

2020-06-18 Digical 99.58 0.42 1442.20 955.90 0.05

2020-06-17 Digical 100.00 0.00 1452.77 943.90 0.05

2020-06-16 Digical 100.00 0.00 1647.32 974.36 0.05

2020-06-15 Digical 100.00 0.00 1844.32 1050.11 0.05

2020-06-14 Digical 100.00 0.00 1495.82 921.58 0.05

2020-06-13 Digical 100.00 0.00 1611.17 810.09 0.06

2020-06-12 Digical 100.00 0.00 1654.88 968.25 0.05

2020-06-11 Digical 100.00 0.00 1462.60 839.02 0.05

2020-06-10 Digical 100.00 0.00 1668.28 988.82 0.06

2020-06-09 Digical 100.00 0.00 1619.07 952.86 0.06

2020-06-08 Digical 100.00 0.00 1593.51 947.38 0.05

2020-06-07 Digical 100.00 0.00 1432.20 860.32 0.09

2020-06-06 Digical 100.00 0.00 1458.89 811.60 0.04

2020-06-05 Digical 100.00 0.00 1412.60 604.46 0.04

2020-06-04 Digical 100.00 0.00 1389.01 584.92 0.03

2020-06-03 Digical 100.00 0.00 1394.32 577.91 0.04

2020-06-02 Digical 100.00 0.00 1448.06 607.90 0.04

2020-06-01 Digical 100.00 0.00 1551.82 617.76 0.04

2020-05-31 Digical 97.99 2.01 1509.09 859.18 0.55

2020-05-30 Digical 100.00 0.00 1578.13 1312.43 0.19

2020-05-29 Digical 100.00 0.00 1402.02 593.77 0.04

2020-05-28 Digical 100.00 0.00 1415.97 608.31 0.04

2020-05-27 Digical 100.00 0.00 1383.88 573.23 0.04

2020-05-26 Digical 100.00 0.00 1389.77 579.50 0.04

2020-05-25 Digical 100.00 0.00 1393.88 686.86 0.03

2020-05-24 Digical 86.04 13.96 1252.01 517.22 0.04

2020-05-23 Digical 100.00 0.00 1265.49 513.78 0.04

2020-05-22 Digical 100.00 0.00 1370.79 563.96 0.03

2020-05-21 Digical 100.00 0.00 1395.11 574.90 0.03

2020-05-20 Digical 100.00 0.00 1422.16 599.89 0.03

2020-05-19 Digical 100.00 0.00 1426.23 598.32 0.03

2020-05-18 Digical 100.00 0.00 1472.93 621.71 0.04

2020-05-17 Digical 100.00 0.00 1300.57 581.08 0.03

2020-05-16 Digical 100.00 0.00 1325.57 726.69 0.04

2020-05-15 Digical 100.00 0.00 1494.99 635.20 0.04

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2020-05-14 Digical 100.00 0.00 1416.32 607.27 0.03

2020-05-13 Digical 100.00 0.00 1411.55 596.77 0.04

2020-05-12 Digical 100.00 0.00 1404.60 609.09 0.04

2020-05-11 Digical 100.00 0.00 1451.48 636.12 0.04

2020-05-10 Digical 92.36 7.64 1232.38 563.19 0.03

2020-05-09 Digical 100.00 0.00 1254.71 541.60 0.04

2020-05-08 Digical 100.00 0.00 1411.55 625.71 0.04

2020-05-07 Digical 100.00 0.00 1342.61 583.22 0.04

2020-05-06 Digical 100.00 0.00 1357.09 595.10 0.03

2020-05-05 Digical 100.00 0.00 1374.43 584.64 0.04

2020-05-04 Digical 100.00 0.00 1429.97 640.41 0.04

2020-05-03 Digical 100.00 0.00 1189.09 577.02 0.04

2020-05-02 Digical 100.00 0.00 1212.40 538.88 0.04

2020-05-01 Digical 100.00 0.00 1208.17 505.98 0.05

2020-04-30 Digical 100.00 0.00 1433.48 620.17 0.04

2020-04-29 Digical 100.00 0.00 1348.67 565.49 0.04

2020-04-28 Digical 100.00 0.00 1330.81 572.74 0.04

2020-04-27 Digical 100.00 0.00 1351.68 559.01 0.04

2020-04-26 Digical 87.36 12.64 2344.80 513.52 0.05

2020-04-25 Digical 100.00 0.00 1268.67 511.99 0.03

2020-04-24 Digical 100.00 0.00 1367.00 566.91 0.04

2020-04-23 Digical 100.00 0.00 1358.42 546.17 0.04

2020-04-22 Digical 100.00 0.00 1388.56 568.32 0.04

2020-04-21 Digical 100.00 0.00 1413.88 588.55 0.04

2020-04-20 Digical 100.00 0.00 1441.53 612.18 0.03

2020-04-19 Digical 100.00 0.00 1240.07 519.28 0.03

2020-04-18 Digical 100.00 0.00 1267.04 503.09 0.03

2020-04-17 Digical 100.00 0.00 1423.14 636.38 0.04

2020-04-16 Digical 100.00 0.00 1409.10 607.15 0.04

2020-04-15 Digical 100.00 0.00 1481.37 649.49 0.04

2020-04-14 Digical 100.00 0.00 1447.85 646.99 0.03

2020-04-13 Digical 100.00 0.00 1237.43 544.88 0.03

2020-04-12 Digical 100.00 0.00 1162.74 486.48 0.03

2020-04-11 Digical 100.00 0.00 1219.01 521.59 0.04

2020-04-10 Digical 100.00 0.00 1502.52 959.63 0.03

2020-04-09 Digical 100.00 0.00 1416.23 963.62 0.03

2020-04-08 Digical 100.00 0.00 1441.20 903.23 0.03

2020-04-07 Digical 100.00 0.00 1411.80 856.93 0.03

2020-04-06 Digical 100.00 0.00 1361.74 795.88 0.03

2020-04-05 Digical 100.00 0.00 1214.72 770.82 0.03

2020-04-04 Digical 100.00 0.00 1247.16 711.36 0.04

2020-04-03 Digical 100.00 0.00 1377.80 828.02 0.04

2020-04-02 Digical 100.00 0.00 1347.95 790.75 0.04

2020-04-01 Digical 100.00 0.00 1356.26 858.82 0.04

14

5. Daily Availability – Com@net / Dnevna dostupnost Com@net

¸

15

5.1. Com@net daily statistics / Com@net dnevna statistika


2020-06-30 Com@net 100.00 0.00 471.51 147.70 0.02

2020-06-29 Com@net 100.00 0.00 471.35 144.89 0.00

2020-06-28 Com@net 100.00 0.00 403.14 151.25 0.00

2020-06-27 Com@net 100.00 0.00 394.46 142.32 0.00

2020-06-26 Com@net 100.00 0.00 475.57 237.93 0.00

2020-06-25 Com@net 100.00 0.00 460.92 176.49 0.00

2020-06-24 Com@net 100.00 0.00 535.55 186.18 0.00

2020-06-23 Com@net 100.00 0.00 477.32 152.99 0.00

2020-06-22 Com@net 100.00 0.00 395.66 138.49 0.00

2020-06-21 Com@net 100.00 0.00 405.89 145.85 0.00

2020-06-20 Com@net 100.00 0.00 407.52 136.12 0.00

2020-06-19 Com@net 100.00 0.00 491.62 145.44 0.01

2020-06-18 Com@net 100.00 0.00 483.53 168.71 0.00

2020-06-17 Com@net 100.00 0.00 481.80 141.06 0.00

2020-06-16 Com@net 100.00 0.00 616.95 216.02 0.01

2020-06-15 Com@net 100.00 0.00 519.45 197.86 0.01

2020-06-14 Com@net 100.00 0.00 402.41 140.81 0.00

2020-06-13 Com@net 100.00 0.00 440.62 135.42 0.00

2020-06-12 Com@net 100.00 0.00 481.40 153.72 0.00

2020-06-11 Com@net 100.00 0.00 393.13 138.62 0.12

2020-06-10 Com@net 100.00 0.00 513.87 147.00 0.00

2020-06-09 Com@net 100.00 0.00 493.40 142.27 0.00

2020-06-08 Com@net 100.00 0.00 479.14 157.68 0.00

2020-06-07 Com@net 100.00 0.00 394.42 145.16 0.00

2020-06-06 Com@net 100.00 0.00 413.51 136.17 0.00

2020-06-05 Com@net 100.00 0.00 475.39 137.02 0.00

2020-06-04 Com@net 100.00 0.00 475.78 160.29 0.00

2020-06-03 Com@net 100.00 0.00 476.62 144.17 0.00

2020-06-02 Com@net 100.00 0.00 481.13 136.11 0.00

2020-06-01 Com@net 100.00 0.00 494.23 149.48 0.00

2020-05-31 Com@net 100.00 0.00 415.57 165.07 0.00

2020-05-30 Com@net 100.00 0.00 405.14 153.14 0.00

2020-05-29 Com@net 100.00 0.00 482.87 150.92 0.00

2020-05-28 Com@net 100.00 0.00 478.14 148.29 0.00

2020-05-27 Com@net 100.00 0.00 467.79 140.54 0.00

2020-05-26 Com@net 100.00 0.00 464.88 153.97 0.00

2020-05-25 Com@net 100.00 0.00 476.94 149.43 0.00

2020-05-24 Com@net 88.47 11.53 402.38 145.18 0.00

2020-05-23 Com@net 100.00 0.00 420.31 121.36 0.00

2020-05-22 Com@net 100.00 0.00 462.06 147.55 0.00

2020-05-21 Com@net 100.00 0.00 457.78 146.37 0.00

2020-05-20 Com@net 100.00 0.00 465.72 138.62 0.00

2020-05-19 Com@net 100.00 0.00 463.16 139.84 0.00

2020-05-18 Com@net 100.00 0.00 466.72 137.85 0.00

2020-05-17 Com@net 100.00 0.00 386.97 142.14 0.00

2020-05-16 Com@net 100.00 0.00 408.82 136.17 0.00

2020-05-15 Com@net 100.00 0.00 478.64 145.82 0.00

2020-05-14 Com@net 100.00 0.00 470.45 141.35 0.00

2020-05-13 Com@net 100.00 0.00 479.66 137.17 0.00

2020-05-12 Com@net 99.86 0.14 466.07 136.73 0.00

2020-05-11 Com@net 100.00 0.00 474.18 134.60 0.00

2020-05-10 Com@net 100.00 0.00 383.92 142.88 0.00

16


2020-05-09 Com@net 100.00 0.00 407.66 131.95 0.00

2020-05-08 Com@net 100.00 0.00 479.07 140.48 0.00

2020-05-07 Com@net 100.00 0.00 469.94 137.51 0.00

2020-05-06 Com@net 100.00 0.00 468.30 140.77 0.00

2020-05-05 Com@net 100.00 0.00 467.86 146.98 0.00

2020-05-04 Com@net 100.00 0.00 467.85 136.03 0.00

2020-05-03 Com@net 100.00 0.00 388.57 156.87 0.00

2020-05-02 Com@net 100.00 0.00 404.73 141.60 0.00

2020-05-01 Com@net 100.00 0.00 399.74 137.46 0.00

2020-04-30 Com@net 100.00 0.00 480.68 168.99 0.00

2020-04-29 Com@net 100.00 0.00 443.43 150.72 0.00

2020-04-28 Com@net 100.00 0.00 461.63 163.75 0.00

2020-04-27 Com@net 100.00 0.00 465.02 144.32 0.00

2020-04-26 Com@net 90.49 9.51 672.56 147.97 0.00

2020-04-25 Com@net 100.00 0.00 416.28 147.34 0.00

2020-04-24 Com@net 100.00 0.00 464.27 158.77 0.00

2020-04-23 Com@net 100.00 0.00 481.77 154.16 0.00

2020-04-22 Com@net 100.00 0.00 470.41 163.03 0.00

2020-04-21 Com@net 100.00 0.00 470.33 146.17 0.00

2020-04-20 Com@net 100.00 0.00 476.62 149.92 0.00

2020-04-19 Com@net 100.00 0.00 388.46 144.86 0.00

2020-04-18 Com@net 100.00 0.00 403.73 152.95 0.00

2020-04-17 Com@net 100.00 0.00 479.57 161.20 0.00

2020-04-16 Com@net 100.00 0.00 498.43 153.52 0.00

2020-04-15 Com@net 100.00 0.00 486.72 150.37 0.00

2020-04-14 Com@net 100.00 0.00 496.98 150.61 0.00

2020-04-13 Com@net 100.00 0.00 405.41 142.10 0.00

2020-04-12 Com@net 100.00 0.00 410.60 193.68 0.00

2020-04-11 Com@net 100.00 0.00 429.95 143.05 0.00

2020-04-10 Com@net 100.00 0.00 493.66 135.59 0.00

2020-04-09 Com@net 99.86 0.14 499.16 143.82 0.00

2020-04-08 Com@net 100.00 0.00 492.18 144.94 0.00

2020-04-07 Com@net 100.00 0.00 486.45 147.49 0.00

2020-04-06 Com@net 100.00 0.00 482.94 144.04 0.00

2020-04-05 Com@net 100.00 0.00 405.26 152.78 0.00

2020-04-04 Com@net 100.00 0.00 435.54 141.74 0.00

2020-04-03 Com@net 100.00 0.00 504.70 144.30 0.00

2020-04-02 Com@net 100.00 0.00 494.34 153.58 0.00

2020-04-01 Com@net 100.00 0.00 508.07 157.13 0.00

17

6. Daily Availability - Digi4Biz Mobile / Dnevna dostupnost Digi4Biz Mobile

.

18

6.1. Digi4Biz Mobile daily statistics / Digi4Biz Mobile dnevna statistika

Datum Application DailyUptime (%) DailyDowntime (%) PIS (ms) AIS (ms) DailyErrorRate

2020-06-30 Digi4Biz Mobile 100.00 0.00 1285.10 306.09 0.25

2020-06-29 Digi4Biz Mobile 100.00 0.00 1312.64 305.37 0.27

2020-06-28 Digi4Biz Mobile 100.00 0.00 1346.38 346.16 0.27

2020-06-27 Digi4Biz Mobile 100.00 0.00 1145.82 346.48 0.33

2020-06-26 Digi4Biz Mobile 100.00 0.00 1325.33 314.48 0.34

2020-06-25 Digi4Biz Mobile 100.00 0.00 1256.95 311.07 0.33

2020-06-24 Digi4Biz Mobile 100.00 0.00 1284.29 311.72 0.27

2020-06-23 Digi4Biz Mobile 100.00 0.00 1396.04 303.61 0.32

2020-06-22 Digi4Biz Mobile 100.00 0.00 1211.52 338.56 0.27

2020-06-21 Digi4Biz Mobile 100.00 0.00 1329.25 350.02 0.23

2020-06-20 Digi4Biz Mobile 100.00 0.00 1287.70 338.66 0.45

2020-06-19 Digi4Biz Mobile 100.00 0.00 1306.30 310.91 0.32

2020-06-18 Digi4Biz Mobile 100.00 0.00 1298.86 316.78 0.31

2020-06-17 Digi4Biz Mobile 100.00 0.00 1317.31 308.60 0.29

2020-06-16 Digi4Biz Mobile 100.00 0.00 1366.01 306.40 0.33

2020-06-15 Digi4Biz Mobile 100.00 0.00 1341.56 289.89 0.26

2020-06-14 Digi4Biz Mobile 100.00 0.00 1334.43 331.59 0.22

2020-06-13 Digi4Biz Mobile 100.00 0.00 1358.94 347.60 0.23

2020-06-12 Digi4Biz Mobile 100.00 0.00 1265.11 309.55 0.26

2020-06-11 Digi4Biz Mobile 100.00 0.00 1196.98 335.62 0.28

2020-06-10 Digi4Biz Mobile 100.00 0.00 1249.39 296.31 0.27

2020-06-09 Digi4Biz Mobile 100.00 0.00 1319.74 301.00 0.26

2020-06-08 Digi4Biz Mobile 100.00 0.00 1204.07 303.71 0.30

2020-06-07 Digi4Biz Mobile 100.00 0.00 1221.06 359.38 0.43

2020-06-06 Digi4Biz Mobile 100.00 0.00 1212.96 349.16 0.05

2020-06-05 Digi4Biz Mobile 100.00 0.00 1278.25 309.94 0.05

2020-06-04 Digi4Biz Mobile 100.00 0.00 1235.47 309.51 0.02

2020-06-03 Digi4Biz Mobile 100.00 0.00 1274.02 309.92 0.01

2020-06-02 Digi4Biz Mobile 100.00 0.00 1263.75 314.18 0.03

2020-06-01 Digi4Biz Mobile 100.00 0.00 1238.31 305.74 0.02

2020-05-31 Digi4Biz Mobile 100.00 0.00 1091.24 350.07 0.13

2020-05-30 Digi4Biz Mobile 100.00 0.00 1165.31 346.94 0.14

2020-05-29 Digi4Biz Mobile 100.00 0.00 1279.48 309.92 0.01

2020-05-28 Digi4Biz Mobile 100.00 0.00 1256.57 315.26 0.02

2020-05-27 Digi4Biz Mobile 100.00 0.00 1332.91 313.44 0.02

2020-05-26 Digi4Biz Mobile 100.00 0.00 1258.96 316.23 0.03

2020-05-25 Digi4Biz Mobile 100.00 0.00 1313.78 314.78 0.02

2020-05-24 Digi4Biz Mobile 88.96 11.04 1398.74 368.67 0.02

2020-05-23 Digi4Biz Mobile 100.00 0.00 1216.22 349.03 0.01

2020-05-22 Digi4Biz Mobile 100.00 0.00 1219.11 316.82 0.01

2020-05-21 Digi4Biz Mobile 100.00 0.00 1262.31 313.12 0.02

2020-05-20 Digi4Biz Mobile 100.00 0.00 1278.64 308.24 0.01

2020-05-19 Digi4Biz Mobile 100.00 0.00 1228.82 305.03 0.01

2020-05-18 Digi4Biz Mobile 100.00 0.00 1289.45 293.29 0.02

2020-05-17 Digi4Biz Mobile 100.00 0.00 1758.80 440.10 0.03

2020-05-16 Digi4Biz Mobile 100.00 0.00 1990.09 509.70 0.01

2020-05-15 Digi4Biz Mobile 100.00 0.00 1272.30 290.35 0.01

2020-05-14 Digi4Biz Mobile 100.00 0.00 1299.97 295.13 0.01

2020-05-13 Digi4Biz Mobile 100.00 0.00 1293.89 297.73 0.01

2020-05-12 Digi4Biz Mobile 100.00 0.00 1340.63 298.69 0.01

19


2020-05-11 Digi4Biz Mobile 100.00 0.00 1243.04 291.55 0.00

2020-05-10 Digi4Biz Mobile 92.85 7.15 1732.29 434.86 0.04

2020-05-09 Digi4Biz Mobile 100.00 0.00 2026.18 510.30 0.01

2020-05-08 Digi4Biz Mobile 100.00 0.00 1367.98 308.82 0.02

2020-05-07 Digi4Biz Mobile 100.00 0.00 1253.89 309.06 0.03

2020-05-06 Digi4Biz Mobile 100.00 0.00 1251.12 313.80 0.01

2020-05-05 Digi4Biz Mobile 100.00 0.00 1251.53 310.25 0.01

2020-05-04 Digi4Biz Mobile 100.00 0.00 1291.60 307.38 0.01

2020-05-03 Digi4Biz Mobile 100.00 0.00 1118.69 342.74 0.03

2020-05-02 Digi4Biz Mobile 100.00 0.00 1077.78 338.56 0.03

2020-05-01 Digi4Biz Mobile 100.00 0.00 1126.72 335.68 0.02

2020-04-30 Digi4Biz Mobile 100.00 0.00 1223.51 316.91 0.01

2020-04-29 Digi4Biz Mobile 100.00 0.00 1225.59 314.37 0.03

2020-04-28 Digi4Biz Mobile 100.00 0.00 1363.40 324.00 0.02

2020-04-27 Digi4Biz Mobile 100.00 0.00 1258.79 320.66 0.01

2020-04-26 Digi4Biz Mobile 90.76 9.24 1867.27 358.23 0.05

2020-04-25 Digi4Biz Mobile 100.00 0.00 1287.73 351.99 0.02

2020-04-24 Digi4Biz Mobile 100.00 0.00 1346.69 326.43 0.02

2020-04-23 Digi4Biz Mobile 100.00 0.00 1285.32 331.29 0.05

2020-04-22 Digi4Biz Mobile 100.00 0.00 1298.93 327.16 0.03

2020-04-21 Digi4Biz Mobile 100.00 0.00 1314.04 324.38 0.05

2020-04-20 Digi4Biz Mobile 100.00 0.00 1294.88 314.02 0.04

2020-04-19 Digi4Biz Mobile 100.00 0.00 1375.78 350.08 0.01

2020-04-18 Digi4Biz Mobile 100.00 0.00 1105.68 344.97 0.01

2020-04-17 Digi4Biz Mobile 100.00 0.00 1312.67 318.81 0.02

2020-04-16 Digi4Biz Mobile 100.00 0.00 1293.16 318.41 0.01

2020-04-15 Digi4Biz Mobile 100.00 0.00 1300.10 308.52 0.01

2020-04-14 Digi4Biz Mobile 100.00 0.00 1302.33 304.02 0.02

2020-04-13 Digi4Biz Mobile 100.00 0.00 1213.71 334.84 0.01

2020-04-12 Digi4Biz Mobile 100.00 0.00 1048.44 357.03 0.01

2020-04-11 Digi4Biz Mobile 100.00 0.00 1218.86 336.93 0.03

2020-04-10 Digi4Biz Mobile 100.00 0.00 1354.43 304.02 0.02

2020-04-09 Digi4Biz Mobile 100.00 0.00 1351.18 316.56 0.02

2020-04-08 Digi4Biz Mobile 100.00 0.00 1379.75 317.99 0.02

2020-04-07 Digi4Biz Mobile 100.00 0.00 1205.57 320.15 0.07

2020-04-06 Digi4Biz Mobile 100.00 0.00 1230.21 317.75 0.03

2020-04-05 Digi4Biz Mobile 100.00 0.00 1233.05 344.43 0.02

2020-04-04 Digi4Biz Mobile 100.00 0.00 1103.31 342.22 0.02

2020-04-03 Digi4Biz Mobile 100.00 0.00 1206.58 316.06 0.02

2020-04-02 Digi4Biz Mobile 100.00 0.00 1230.91 317.81 0.02

2020-04-01 Digi4Biz Mobile 100.00 0.00 1372.59 326.35 0.02

20

7. Daily Availability - Digi4Biz / Dnevna dostupnost Digi4Biz

Napomena:

07.06.2020 dnevna stopa grešaka za Digi4Biz Mobile iznimno premašuje 2% (4.39%) te je odabrana skala za pripadni grafički prikaz u rasponu 0-5%.

21

7.1. Digi4Biz Daily statistics / Digi4Biz dnevna statistika


2020-06-30 Digi4Biz 100.00 0.00 2559.39 292.73 0.03

2020-06-29 Digi4Biz 100.00 0.00 2638.74 291.13 0.03

2020-06-28 Digi4Biz 100.00 0.00 4793.03 321.78 0.00

2020-06-27 Digi4Biz 100.00 0.00 2184.64 311.79 0.00

2020-06-26 Digi4Biz 100.00 0.00 3558.80 286.99 0.07

2020-06-25 Digi4Biz 100.00 0.00 3025.17 288.99 0.09

2020-06-24 Digi4Biz 100.00 0.00 2530.13 284.72 0.03

2020-06-23 Digi4Biz 100.00 0.00 3382.91 291.03 0.04

2020-06-22 Digi4Biz 100.00 0.00 2586.21 301.71 0.12

2020-06-21 Digi4Biz 100.00 0.00 2095.48 313.48 0.01

2020-06-20 Digi4Biz 100.00 0.00 1961.58 310.40 0.15

2020-06-19 Digi4Biz 100.00 0.00 2517.83 286.16 0.02

2020-06-18 Digi4Biz 98.12 1.88 2457.40 289.32 0.04

2020-06-17 Digi4Biz 100.00 0.00 2642.83 285.61 0.03

2020-06-16 Digi4Biz 100.00 0.00 3127.67 282.87 0.03

2020-06-15 Digi4Biz 100.00 0.00 2659.74 278.72 0.05

2020-06-14 Digi4Biz 100.00 0.00 2946.57 318.20 0.09

2020-06-13 Digi4Biz 100.00 0.00 2774.18 303.54 0.02

2020-06-12 Digi4Biz 100.00 0.00 2454.37 288.51 0.05

2020-06-11 Digi4Biz 100.00 0.00 3019.19 300.11 0.01

2020-06-10 Digi4Biz 100.00 0.00 2628.59 275.48 0.04

2020-06-09 Digi4Biz 100.00 0.00 2891.47 285.81 0.07

2020-06-08 Digi4Biz 100.00 0.00 2321.48 296.19 0.07

2020-06-07 Digi4Biz 100.00 0.00 2659.43 380.66 4.39

2020-06-06 Digi4Biz 100.00 0.00 2669.14 328.76 0.00

2020-06-05 Digi4Biz 100.00 0.00 2324.39 323.84 0.02

2020-06-04 Digi4Biz 100.00 0.00 2466.03 327.86 0.01

2020-06-03 Digi4Biz 100.00 0.00 2921.85 320.57 0.01

2020-06-02 Digi4Biz 100.00 0.00 2671.94 311.33 0.01

2020-06-01 Digi4Biz 100.00 0.00 3204.12 324.49 0.01

2020-05-31 Digi4Biz 100.00 0.00 2506.79 362.21 0.02

2020-05-30 Digi4Biz 100.00 0.00 2740.92 359.62 0.00

2020-05-29 Digi4Biz 100.00 0.00 2871.39 346.18 0.03

2020-05-28 Digi4Biz 100.00 0.00 2304.30 315.47 0.07

2020-05-27 Digi4Biz 100.00 0.00 1962.35 321.73 0.02

2020-05-26 Digi4Biz 100.00 0.00 2637.77 335.19 0.01

2020-05-25 Digi4Biz 100.00 0.00 2643.16 338.83 0.01

2020-05-24 Digi4Biz 89.44 10.56 2240.60 398.32 0.07

2020-05-23 Digi4Biz 100.00 0.00 2527.92 344.76 0.00

2020-05-22 Digi4Biz 100.00 0.00 2269.81 321.76 0.03

2020-05-21 Digi4Biz 100.00 0.00 2524.42 335.75 0.04

2020-05-20 Digi4Biz 100.00 0.00 2616.49 343.31 0.00

2020-05-19 Digi4Biz 100.00 0.00 2549.99 332.75 0.01

2020-05-18 Digi4Biz 100.00 0.00 2727.70 322.28 0.01

2020-05-17 Digi4Biz 100.00 0.00 3040.06 404.61 0.00

2020-05-16 Digi4Biz 100.00 0.00 2803.99 509.47 0.00

2020-05-15 Digi4Biz 100.00 0.00 2666.18 301.73 0.02

2020-05-14 Digi4Biz 100.00 0.00 2553.35 310.56 0.01

2020-05-13 Digi4Biz 100.00 0.00 2454.53 305.36 0.01

2020-05-12 Digi4Biz 100.00 0.00 2482.31 321.16 0.01

2020-05-11 Digi4Biz 100.00 0.00 2516.60 326.26 0.01

22


2020-05-10 Digi4Biz 100.00 0.00 2756.66 477.15 0.01

2020-05-09 Digi4Biz 100.00 0.00 2273.14 499.73 0.00

2020-05-08 Digi4Biz 100.00 0.00 2619.72 322.09 0.01

2020-05-07 Digi4Biz 100.00 0.00 2784.18 317.72 0.02

2020-05-06 Digi4Biz 100.00 0.00 2859.53 307.65 0.03

2020-05-05 Digi4Biz 100.00 0.00 2775.73 327.33 0.02

2020-05-04 Digi4Biz 100.00 0.00 2938.81 328.63 0.01

2020-05-03 Digi4Biz 100.00 0.00 2758.42 372.68 0.04

2020-05-02 Digi4Biz 100.00 0.00 1339.85 344.18 0.04

2020-05-01 Digi4Biz 100.00 0.00 2576.40 334.92 0.02

2020-04-30 Digi4Biz 100.00 0.00 2323.75 324.84 0.03

2020-04-29 Digi4Biz 100.00 0.00 2268.26 326.58 0.04

2020-04-28 Digi4Biz 100.00 0.00 2786.51 353.04 0.11

2020-04-27 Digi4Biz 100.00 0.00 2585.65 330.96 0.02

2020-04-26 Digi4Biz 91.18 8.82 2166.69 392.52 0.30

2020-04-25 Digi4Biz 100.00 0.00 1483.51 364.18 0.18

2020-04-24 Digi4Biz 100.00 0.00 2463.80 332.02 0.00

2020-04-23 Digi4Biz 100.00 0.00 2553.78 335.58 0.02

2020-04-22 Digi4Biz 100.00 0.00 1901.83 349.92 0.01

2020-04-21 Digi4Biz 100.00 0.00 1969.31 318.66 0.01

2020-04-20 Digi4Biz 100.00 0.00 2249.35 331.66 0.01

2020-04-19 Digi4Biz 100.00 0.00 2053.69 333.28 0.00

2020-04-18 Digi4Biz 100.00 0.00 2000.12 349.50 0.00

2020-04-17 Digi4Biz 100.00 0.00 2294.12 326.70 0.01

2020-04-16 Digi4Biz 100.00 0.00 2486.83 348.96 0.02

2020-04-15 Digi4Biz 100.00 0.00 2181.43 320.92 0.02

2020-04-14 Digi4Biz 100.00 0.00 2539.49 309.30 0.02

2020-04-13 Digi4Biz 100.00 0.00 2343.41 327.96 0.00

2020-04-12 Digi4Biz 100.00 0.00 2556.42 354.38 0.00

2020-04-11 Digi4Biz 100.00 0.00 2234.83 316.68 0.00

2020-04-10 Digi4Biz 100.00 0.00 2450.60 306.27 0.01

2020-04-09 Digi4Biz 100.00 0.00 2598.02 312.07 0.00

2020-04-08 Digi4Biz 100.00 0.00 2801.35 327.42 0.01

2020-04-07 Digi4Biz 100.00 0.00 2610.12 335.61 0.02

2020-04-06 Digi4Biz 100.00 0.00 2406.23 329.23 0.02

2020-04-05 Digi4Biz 100.00 0.00 2234.54 371.39 0.07

2020-04-04 Digi4Biz 100.00 0.00 1554.23 359.06 0.02

2020-04-03 Digi4Biz 100.00 0.00 2295.63 334.59 0.02

2020-04-02 Digi4Biz 100.00 0.00 1953.19 347.64 0.01

2020-04-01 Digi4Biz 100.00 0.00 2527.13 382.17 0.05

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8. PIS Monthly – from daily average / PIS mjesečne vrijednosti – na osnovu dnevnih pokazatelja

_time Com@net (ms) Digical Mobile (ms) Digical(ms) Digi4Biz Mobile Digi4Biz (ms) PSD2 (ms)

2020-04 470.17 2623.10 1387.09 1286.82 2295.79 564.74

2020-05 446.19 2641.57 1370.80 1331.87 2558.81 599.87

2020-06 463.58 2704.94 1480.82 1282.12 2755.81 588.74

9. AIS Monthly – from daily average / AIS mjesečne vrijednosti – na osnovu dnevnih pokazatelja


2020-04 151.76 961.00 659.31 326.88 338.44 498.17

2020-05 142.73 894.65 624.23 337.28 351.27 475.17

2020-06 155.11 884.82 869.08 319.60 303.43 464.87

10. Monthly Error Rate - from daily average / Mjesečna stopa grešaka – na osnovu dnevnih pokazatelja


2020-04 0.00 0.00 0.04 0.02 0.03 0.03

2020-05 0.00 0.00 0.06 0.02 0.02 0.07

2020-06 0.01 0.00 0.07 0.24 0.18 0.10

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11. Daily average response time in ms / Prosječno dnevno vrijeme odziva u ms

Key performance indicators [KPIs] and€¦ · Key Performance indicators / Ključni indikatori...

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