Kaizen in Action
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Transcript of Kaizen in Action
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Kaizen in ActionAgile Conference Vietnam 2016
2016/10/14 HCMC 2016/10/16 Hanoi
Kiro Harada Attractor Inc.
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Kaizen in ActionAgile Tour Bangkok 2016
2016/10/28
Kiro Harada Attractor Inc.
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改善
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Version History
2016/10/14 Version 0.1 Agile Conference Vietnam HCMC
2016/10/16 Version 0.2 Agile Conference Vietnam Hanoi
2016/10/28 Version 0.3 Agile Tour Bangkok
2016/11/2 Version 1.0 Public Release
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Kaizen?
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Why Kaizen is Important
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Continuous Improvements
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Your Case?
Is your team doing Kaizen?
Is your organization doing Kaizen?
Is your company doing Kaizen?
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Your Personal Case?
How about yourself?
Are you doing Kaizen?
Are you getting better?
Are you too busy to do Kaizen?
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Continuous?
Continuously,
Always
Timelessly
Endlessly
There’s no end of Kaizen as there’s no perfect team.
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Dangerous False Assumption
Our performance is not good enough because we have not done enough. We must do more.
I didn’t achieve enough because I haven not done enough. I have to do more to achieve more.
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Overtraining is the #1 cause of athlete failure
Every professional athlete has a coach to monitor his/her training and performance.
We use external measurements to access our performance.
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Why not in Business?
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Toyoda Type G Automatic Loom (1924)
http://commons.wikimedia.org/wiki/File:1924_Non-Stop_Shuttle_Change_Toyoda_Automatic_Loom,_Type_G_1.jpg
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This loom was special:It automatically stops when a thread is broken.
It only produces good product.
An operator can take a break anytime if necessary.
An operator can handle 60 looms at the same time.
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Your Kaizen isn’t continuous
Because
you try to fix problems by doing more of the current process
you try to fix problems by trying another processes.
you believes doing more always fix the problems
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Are you improving?
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I was NOT.
Traveled too much with different time zones.
Did not have enough sleep.
Work was Fun. Really.
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You cannot manage what you cannot measure
It’s much easier to manage what you can measure. My sleep time logs:
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Your personal Kaizen is prerequisite for team Kaizen.
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Muri - Mura - Muda
ムリ Muri Overload / Overburden↓
ムラ Mura Unevenness↓
ムダ Muda Waste
You need to eliminate Muri first with KAIZEN to eliminate Muda.
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Is your team improving?
Make sure you are not doing “Muri” before you start doing Kaizen with your team.
If not, please start fixing “Muri” of each team member first.
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Kaizen in Action
Let’s start!
But from where shall we start?
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Create Slack
Without Slack, you cannot do anything without harming your performance.
Remember overtraining of athletes.
Take your time to understand how you are doing.
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It’s time to stop doing your ordinary tasks.
You cannot tie your shoelace while running.
Add your calendar with No.1 priority saying “Slack”
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Team Dialogue
If each member of your team has slack, use your slack to meet together and do a dialogue regularly.
Take your time to continue a dialogue.
Eventually, you may come to start a dialogue about Quality.
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Agreeing on Issues
If you continue doing “Team Dialogue”, you will come up with the issues everybody in the team wants to fix.
Document them and see what happens.
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Issues / Problems Examples?
We need to improve the quality of our software.
We need to do Scrum better.
We have to use CI / CD…. whatever
DevOps need to be implemented
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Facts vs. Opinions
Facts(Observables)
Opinions
Problems Solutions
Hypothesize
Design
Deploy
Measure
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Lack of Solution is NOT a Problem
Lack of solution cannot be fixed since we cannot measure whether it is done or not.
Describe your problems with observable facts.
You will naturally find the measurement criteria if the problem is fixed.
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Build Personal Skills
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Mapping Value Stream
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Small Experiments
Photo by woodleywonderworks. CC-BY-2.0 https://www.flickr.com/photos/wwworks/3058182308
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Visualization
https://visualizationexamples.com/
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One by One
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Set-based Design
https://www.flickr.com/photos/arenamontanus/3212655985
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ECRS - Improve Flow
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Eliminate
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Combine
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Rearrange
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Simplify
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Analyzing Defects
James R. Tourtellotte, CBP, U.S. Dept. of Homeland Security
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Finding Defects Early
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Build Quality-In
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Dynamic Stable Process
Photo by Stephen Morris. CC-BY-2.0 https://www.flickr.com/photos/nonlin/4297013382
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Team Good Approaches Team Standards
The Training within Industry Report
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Member Mentoring
By Lisamarie Babik - Ted & IanUploaded by Edward, CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=9546406
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Continuous Learning
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Sharing with Other Teams
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Continuous Improvements
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Kaizen PatternsCreateSlack
Team Dialogue
Agree onIssues
Facts vs.Opinion
MappingValue
Stream
SmallExperiments
Team GoodApproaches
TeamStandards
Sharing with other teams
Eliminate
CombineRearrange
Simplify
AnalyzeDefects
FindDefectsEarly
DesignMeasurements
Visualize
One by One
DynamicStable
Process
ContinuousImprovements
MemberMentoring Continuous
Learning
BuildQuality-In
BuildPersonal
Skills
Set-basedDesign
Ask for Help
CreatingSkills Matrix
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If your work is not getting easier and safer, you are not doing Kaizen
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HealthHealth is a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity.
WHO’s Definition of Health.
The Definition has not been amended since 1948. http://www.who.int/about/definition/en/print.html
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Do you have slack?
If not, please start small:
15min per day
1 hour per week
2 hours per month