Isi Kandungan - Pages - Civil Service Institute, Prime … Planner 2015.pdfIsi Kandungan SELF PEOPLE...
Transcript of Isi Kandungan - Pages - Civil Service Institute, Prime … Planner 2015.pdfIsi Kandungan SELF PEOPLE...
Isi K
andu
ngan
SELFPEOPLE
TASK
Creativity and InnovationThinking Capabilities
Customer ServiceSelf-Effectiveness
Work Ethics and Integrity
Strategic Management • Self-Leadership • Leadership •
Change • Policy •Organisational Development •
Quality Management • Interpersonal Skill • Customer Service •
Human Resource Management •
General Management •ICT •
Team BuildingInterpersonal Skill
Public RelationCustomer Service
Speaking ListeningWriting
Human Resource Management
1
Pet
a La
tihan
Indi
vidu PENGKHUSUSAN
PENGKHUSUSAN
PENGKHUSUSAN
PENGKHUSUSAN
TERAS / MANDATORI
INDUKSI1
1 4Bulan
TAH
UN
7 102 5 8 123 6 9
2
3
4
5
TERAS/MANDATORI
Induksi(6 bulan pertama) Program yang
perlu diikuti selepas enam bulan memasuki Perkhidmatan Awam(Program yang diwarnakan dengan warna biru)
Program yang perlu diikuti enam bulan pertama memasuki Perkhidmatan Awam (Program yang diwarnakan dengan warna merah)
Pengkhususan (Berterusan)
Teras(6-24 bulan)
Induksi(6 bulan pertama)
Program yang perlu diikuti selepas dua tahun memasuki Perkhidmatan Awam untuk perkembangan dan persiapan untukkenaikan pangkat. (Program yangdiwarnakan dengan warna hijau)
2
Rangka Kompetensi Perkhidmatan AwamSUPERSCALE GROUP B3 B2 DIV III DIV IV & V
Top Managers:Make long term decisions about the overall direction of the organisation and establish the objectives, policies and strategies for it
Top Managers:Make long term decisions about the overall direction of the organisation and establish the objectives, policies and strategies for it
Middle Managers: Implement the policies and plans of the managers above them and supervise and coordinate activities of the first line managers below them
Middle Managers: Implement the policies and plans of the managers above them and supervise and coordinate activities of the first line managers below them
First line Managers:Make short term operation decision, directing the daily task of non-managerial personnel/operational
Implementer/Front Liner
• Work Ethics• MIB• Accountable• Personal Credibility
• Result Oriented• Customer Oriented
• Work Ethics• MIB• Accountable• Personal Credibility
• Result Oriented
• Work Ethics• MIB• Accountable• Personal Credibility
• Result Oriented• Customer Oriented
• Work Ethics• MIB• Accountable• Personal Credibility
• Result Oriented
• Work Ethics• MIB• Accountable• Personal Credibility
• Result Oriented• Customer Oriented
• Work Ethics• MIB• Accountable• Personal Credibility
• Result Oriented• Customer Oriented
• Conceptual & Analytical Skill
• Innovation & Creativity
• Problem Solving & Decision Making
• Risk Analysis• Global Thinking
• Conceptual & Analytical Skill
• Innovation & Creativity
• Problem Solving & Decision Making
• Risk Analysis• Global Thinking
• Analytical Thinking• Innovation & Creativity
• Problem Solving & Decision Making
• Risk Analysis• Global Thinking
• Analytical Thinking• Innovation & Creativity
• Problem Solving & Decision Making
• Risk Analysis
• Innovation & Creativity
• Problem Solving & Decision Making
• Problem Solving & Decision Making
• Adaptability• Confidence• Managing Stress• Learning Capabilities
• Self-Awareness• Time Management• Personal Grooming
• Resilience
• Adaptability• Confidence• Managing Stress• Learning Capabilities
• Self-Awareness• Time Management• Personal Grooming
• Resilience
• Adaptability• Confidence• Managing Stress• Learning Capabilities
• Self-Awareness• Time Management• Personal Grooming
• Resilience
• Adaptability• Confidence• Managing Stress• Learning Capabilities
• Self-Awareness• Time Management• Personal Grooming
• Resilience
• Adaptability• Confidence• Managing Stress• Learning Capabilities
• Self-Awareness• Time Management• Personal Grooming
• Resilience
• Adaptability• Confidence• Managing Stress• Learning Capabilities
• Self-Awareness• Time Management• Personal Grooming
• Resilience
Top Managers:Make long term decisions about the overall direction of the organisation and establish the objectives, policies and strategies for it
Top Manager:Make long term decisions about the overall direction of the organisation and establish the objectives, policies and strategies for it.
Middle Managers:Implement the policies and plans of the managers above them and supervise and coordinate activities of the first line managers below them
Middle Managers:Implement the policies and plans of the managers above them and supervise and coordinate activities of the first line managers below them
First Line Managers:Make short term operating decisions, directing the daily task of non-managerial personnel/operational
Implementer/ Front Liner
• Team Building• Teamwork
• Team Building• Teamwork
• Team Building• Teamwork• Managing People
• Team Building• Teamwork• Managing People
• Team Building• Teamwork• Managing People
• Teamwork
1. S
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3
Rangka Kompetensi Perkhidmatan AwamSUPERSCALE GROUP B3 B2 DIV III DIV IV & V
• Building & Managing Inter-Organisational Relationship & Networking
• Negotiation Skill• Managing Conflict• Managing Stakeholder’s Expectations
• Building & Managing Inter-Organisational Relationship & Networking
• Negotiation Skill• Managing Conflict• Managing Stakeholder’s Expectations
• Interpersonal
• Negotiation Skill• Managing Conflict• Managing Stakeholder’s Expectations
• Interpersonal• Building & Managing Inter-Organisational Relationship & Networking
• Building & Managing Inter-Organisational Relationship & Networking
• Negotiation Skill• Managing Conflict• Managing Stakeholder’s Expectations
• Interpersonal
• Negotiation Skill• Managing Conflict• Interpersonal
• Interpersonal
• Organisational Communication
• Public Speaking• Media Handling
• Language Proficiency
• Writing Skill• Presentation Skill• Public Speaking• Media Handling• Communicating Across Team
• Language Proficiency
• Writing Skill• Presentation Skill• Public Speaking• CommunicatingAcross Team
• Preparing Proposal
• Language Proficiency
• Writing Skill• Presentation Skill• Public Speaking• CommunicatingWith Others.
• Team• Boss• Customer• Public Speaking
• Writing Skill• Presentation Skill• CommunicatingWith Others.
• Team• Boss• Customer• Public Speaking
• Writing Skill• CommunicatingWith Others.
• Team• Boss• Customer• Public Speaking
• Developing People
• Managing Organisational Performance
• Mentoring • Coaching
• Developing People
• Mentoring • Coaching
• Developing People
• Mentoring • Coaching
• Developing People
• Mentoring • Coaching
• Developing People
• Developing People
Top Managers:Make long term decisions about the overall direction of the organisation and establish the objectives, policies and strategies for it
Top Manager:Make long term decisions about the overall direction of the organisation and establish the objectives, policies and strategies for it.
Middle Managers:Implement the policies and plans of the managers above them and supervise and coordinate activities of the first line managers below them
Middle Managers:Implement the policies and plans of the managers above them and supervise and coordinate activities of the first line managers below them
First Line Managers:Make short term operating decisions, directing the daily task of non-managerial personnel/operational
Implementer/ Front Liner
• Setting Vision & Strategy (Strategic Planning)
• Ensuring Strategy Execution
• Scenario Planning
• Setting Vision & Strategy (Strategic Planning)
• Ensuring Strategy Execution
• Scenario Planning
• Setting Vision & Strategy (Strategic Planning)
• Ensuring Strategy Execution
• Scenario Planning
• Strategy Execution
• Strategic Management
• Scenario Planning• Setting Vision & Strategy (Strategic Planning)
• Strategy Implementation
• Strategy Implementation
3. TA
SK2.2
REL
ATIO
NSHI
P BU
ILDI
NG&
NETW
ORKI
NG2.3
COM
MUNI
CATI
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DEV
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& ST
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Rangka Kompetensi Perkhidmatan AwamSUPERSCALE GROUP B3 B2 DIV III DIV IV & V
• National Vision & Mission
• Wawasan Perkhidmatan Awam Abad 21
• Public Sector System
• Pengetahuan Dasar-dasar Kerajaan
• Peraturan Am• Peraturan Kewangan
• Public Sector Initiatives
• National Vision & Mission
• Wawasan Perkhidmatan Awam Abad 21
• Public Sector System
• Pengetahuan Dasar-dasar Kerajaan
• Peraturan Am• Peraturan Kewangan
• Public Sector Initiatives
• National Vision & Mission
• Wawasan Perkhidmatan Awam Abad 21
• Public Sector System
• Pengetahuan Dasar-dasar Kerajaan
• Peraturan Am• Peraturan Kewangan
• Public Sector Initiatives
• National Vision & Mission
• Wawasan Perkhidmatan Awam Abad 21
• Public Sector System
• Pengetahuan Dasar-dasar Kerajaan
• Peraturan Am• Peraturan Kewangan
• Public Sector Initiatives
• National Vision & Mission
• Wawasan Perkhidmatan Awam Abad 21
• Public Sector System
• Pengetahuan Dasar-dasar Kerajaan
• Peraturan Am• Peraturan Kewangan
• Public Sector Initiatives
• National Vision & Mission
• Wawasan Perkhidmatan Awam Abad 21
• Public Sector System
• Pengetahuan Dasar-dasar Kerajaan
• Peraturan Am• Peraturan Kewangan
• Public Sector Initiatives
• Policy Development
• Policy Analysis • Policy Department
• Policy Development
• Policy Analysis • Policy Department
• Policy Implementation
• Policy Making (Input)
• Policy Implementation
• Policy Making (Input)
• Policy Implementation
• Policy Implementation
• Leading Organisation
• Leading Change• Influencing Skill• Facilitation Skill
• Leading Team ofManagers
• Leading Change• Influencing Skill
• Leading Team• Influencing Skill• Facilitation Skill
• Leading Team• Influencing Skill• Facilitation Skill
• Leading Team • Leading Self
• Organisational Development
• Risk Management • Office Application• ICT
• Pengurusan & Pentadbiran Organisasi
• Risk Management• Office Application• ICT
• Managing Change• Managing Meeting • Office Applications• Business Process Improvement
• Research• Risk Management• ICT
• Basic Management
• Managing Change• Managing Meeting• Office Systems• Health & Safety• Office Application• Basic Research• Basic Process Improvement
• Risk Management• ICT
• Managing Change• Managing Operation
• Supervisory Skill• Managing Meeting• Service Delivery• Health & Safety• Office System• Office Application• Fundamental Research
• ICT
• Managing Change• Office Application• Attending Meeting• Supervisory Skill• Managing Work• Service Delivery• Health & Safety
• Strategy Performance Management
• Financial Management
• Project Management
• Strategy Performance Management
• Project Management
• Financial Management
• Budgeting• HRM• HRD• PengurusanPeralatan
• Strategy Performance Management
• Project Management
• Financial Management
• HRM• HRD• Budgeting
• Project Management
• Financial Management
• Budgeting• HRM• HRD• Budgeting
• HRM• HRD• Budgeting• Penyelenggaran Stor
• Pengurusan Aset Awam
• Pengurusan Audit
• Penyelenggaran Stor
• Pengurusan Aset Awam
3.2 P
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C SE
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ACU
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3.3 P
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4 LE
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3. 5 M
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6 MAN
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SOUR
CES
5
No Kod Kursus/Bengkel Bahagian Penyelaras Tarikh
1 OD1201 Innovation and Creativity SS & Group Khalilah •2-3 Nov 20152 OD1202 Managing Team Creativity B3 & B2 Khalilah •19-21 Mei 2015
•21-23 Sept 20153 OD1203 Tools and Techniques for
Generating Creativity B3 & B2 Khalilah •2-4 Jun 2015
•25-27 Ogos 2015
4 OD1226 Risk Management B3 & B2 Khalilah •25-27 Mei 2015•29 Sept-1 Okt 2015
5 OD1229 Conceptual and Analytical Skills SS, Group, B3 & B2
Pg Ali Noor •4-5 Ogos 2015
6 OD1230 Problem Solving and Decision Making
B3, B2 & III Khalilah •1-2 Julai 2015•9-10 Sept 2015
7 OD1231 System Thinking *** I & II Khalilah •10-11 Nov 2015•3-4 Feb 2016
8 OD1232 Future Thinking and Strategic Mindset ***
II & III Pg Ferzat •15-16 Jun 2015
9 CC1302 Personal Image Enhancement andGrooming
III Shawal •20-22 Okt 2015•16-18 Nov 2015•8-10 Feb 2016
10 CC1303 Keterampilan Interpersonal IV & V Shawal •6-7 Okt 2015•1-2 Dis 2015•15-16 Feb 2016
11 MS1201 Changing Mindset for High Performance ***
I & B3 Marhayati •29-30 Sept 2015
12 MS1301 How to Achieve more with less Stress SS & Group Marhayati •25-27 Ogos 201513 MS1307 Habits of Highly Effective People B3 & B2 Marhayati •28 Sept-3 Okt
2015•9-14 Nov 2015
14 MS1308 Working Smarter B2 & III Husseini •13-14 Mei 2015•9-10 Dis 2015
15 MS1309 Emotional Intelligence B2 & III Husseini •14-15 Dis 2015•4-5 Jan 2016
16 MS1313 Minda Harmoni III, IV & V Husseini •18-19 Mei 2015•19-20 Okt 2015
17 MS1315 Membina Kecemerlangan Dan Motivasi Diri
III Husseini •11-12 Mei 2015•28-29 Sept 2015
SELF
Creativity and Innovation
Thinking Capabilities
Customer Service
Self-Effectiveness
6
No Kod Kursus/Bengkel Bahagian Penyelaras Tarikh
18 MS1316 Pengurusan Masa IV & V Husseini •22-24 Jun 2015•27-29 Julai 2015
19 MS1319 Keep Calm and Be In Control B3 & B2 Marhayati •25-28 Mei 201520 MS1322 Keseimbangan Kehidupan dan
Kerjaya (Work Life Balance) *** I , II , III , IV & V
Marhayati •8-11 Jun 2015•24-27 Ogos 2015•26-29 Okt 2015
21 MS1323 Persediaan Persaraan SS, Group, B3, B2, III, IV & V
Husseini •2-15 Jun 2015•3-15 Ogos 2015•24 Ogos-5 Sept 2015•19-31 Okt 2015•2-14 Nov 2015•18-30 Jan 2016
22 MS1324 Induksi Perkhidmatan Awam B2, III, IV & V Marhayati •18-26 Mei 2015•8-16 Jun 2015•17-25 Ogos 2015•14-22 Sept 2015•19-27 Okt 2015•25 Jan-2 Feb 2016
23 MS1325A Adat Istiadat (Protokol) SS, Group, B3, B2, III, IV & V
Husseini •17-19 Nov 2015•3-6 Feb 2016
24 MS1326 Meraih Jalan Kejayaan(3 Hari 2 Malam)
B3, B2, III, IV & V
Husseini •26-28 Mei 2015•15-17 Sept 2015•8-10 Dis 2015
25 MS1102 Rukun Akhlak dan Etika Kerja Perkhidmatan Awam
B2, III, IV & V Husseini •2-5 Mei 2015•15-17 Jun 2015•29 Julai-01 Ogos 2015•9-12 Sept 2015•24-26 Okt 2015•21-23 Dec 2015•1-3 Feb 2016
26 MS1103 Enhancing Ethics and Accountability in the Workplace
B3, B2 & III Husseini •14-16 Sept 2015
27 MS1105 Pengukuhan Integriti III, IV & V Husseini •27-29 Okt 2015•17-19 Nov 2015
SELF
Self-Effectiveness
Nota:*** - Kursus Baru
Development Week: 1. 29 Jun - 11 Julai 20152. 14 - 30 September 20153. 1 - 12 December 20154. 1 - 13 Mac 2016
Work Ethics and Integrity
7
No Kod Kursus/Bengkel Bahagian Penyelaras Tarikh
1 OD2101 Kerja Berpasukan(3 Hari 2 Malam)
B2, III, IV & V Khalilah •12-14 Mei 2015•1-3 Sept 2015•1-3 Dis 2015 (2 kursus serentak)
2 OD2102 Working With An Effective Team B3 & B2 Khalilah •27-28 Mei 20153 OD2105 Team Learning I, II & III Khalilah •28-29 Oktober 2015
•9-10 Dis 20154 OD2201 Emotional Intelligence Strategies Group & B3 Pg Ali Noor •8-13 Feb 2016
5 CC2225 Fundamental of Negotiations B2 & C3 Shawal •12-14 Mei 2015•15-17 Sept 2015
6 CC2227 Managing Conflict B2 & III Shawal •19-21 Mei 2015•20-22 Okt 2015
7 CC2229 Essential Influencing At the Workplace
B2 & III Pg Ferzat •2-4 Feb 2016
8 CC2230 Dealing with Your Boss B3, B2 & III Shawal •9-11 Jun 2015•1-3 Sept 2015
9 CC2231 Managing Working Relations Network B2 & III Shawal •2-4 Jun 2015
10 CC2307 Preparing Press Releases PRO, II (B2) & III involves in Public Relation
Shawal •18-19 Ogos 2015•20-21 Okt 2015
11 CC2308 Corporate Communication *** II & III Shawal •19-21 Mei 2015•3-5 Ogos 2015
12 CC2202 Developing Effective Public Relations
II (B2) & PRO
Shawal •8-11 Jun 2015•7-10 Sept 2015
13 CC2203 Handling Interviews and Press Conferences
I & II Hadini •4-5 Nov 2015
14 IT2301 Keberkesanan Komunikasi DenganMedia Terbaru ***
I,II, III & IV Hartini •29-30 Sept 2015
15 CC2305 Komunikasi Bersama Pelanggan III, IV & V Shawal •10-12 Ogos 2015•6-8 Okt 2015•23-25 Nov 2015
16 CC2306 Basic English For Frontliners IV & V Shawal •5-6 Mei 2015•28-29 Okt 2015•5-6 Jan 2016
17 IT3509 Inovasi Perkhidmatan Pelanggan Melalui Rangkaian Media Sosial ***
II, III & IV Hartini •17-18 Ogos 2015
PEOPLE
Team Building
Interpersonal Skill
Public Relation
Customer Service
8
No Kod Kursus/Bengkel Bahagian Penyelaras Tarikh
18 CC2301 Asas Komunikasi III, IV & V Shawal •18-20 Mei 2015•3-5 Ogos 2015•15-17 Sept 2015
19 CC2302 Penyampaian Berkesan B2 & III Shawal •24-27 Ogos 2015
20 CC2303 Public Speaking: Be a ConfidentAuthentic Speaker Quickly and Easily
I & II Hadini •10-11 Feb 2016
21 CC2304 Effective Communication II & III Shawal •3-4 Jun 2015•4-5 Ogos 2015
22 CC2350 Mendengar untuk Didengar (Listening Skills) ***
II & III Shawal •18-19 Ogos 2015•19-20 Jan 2016
23 CC2325 Teknik Menulis Laporan dan Kertas Kerja
II(B2) & III Shawal •21-24 Sept 2015•1-4 Feb 2016
24 CC2326 Tatacara Persuratan Rasmi II, III & IV Shawal •7 & 9 Mei 2015•4 & 6 Jun 2015•1 & 3 Okt 2015•14 & 16 Jan 2016•11 & 13 Feb 2016
25 CC2327 Effective Speech Writing I (Group) & II Shawal •12-13 Mei 2015•6-7 Jan 2016
26 MS2201 Work Group Dynamic Formation *** B2 & III Marhayati •2-4 Feb 201627 MS2402 Coaching skills for Managers B3, B2 & III Marhayati •24-26 Ogos 201528 MS2404 Bimbingan Dan Kaunseling III & IV Husseini •31 Ogos-2 Sept
201529 MS2406 Mentoring in the Workplace B2 & III Husseini •7-8 Julai 2015
•12-13 Oct 201530 MS2407 Performance Coaching *** Group & B3 Marhayati •4-5 Mei 2015
•2-3 Nov 201531 MS2408 Kemahiran Kaunseling
(Peringkat Pertengahan) *** II & III Husseini •2-5 Nov 2015
PEOPLE
Speaking
Listening
Writing
Human Resource Management
Nota:*** - Kursus Baru
Development Week: 1. 29 Jun - 11 Julai 20152. 14 - 30 September 20153. 1 - 12 December 20154. 1 - 13 Mac 2016
9
No Kod Kursus/Bengkel Bahagian Penyelaras Tarikh
1 LD3101 Strategic Planning SS, Group, B3 & B2
Pg Ferzat •Tertakluk kepada permintaan daripada Kementerian dan Jabatan.
2 LD3102 Scenario Planning SS, Group, B3 & B2
Pg Ferzat •Tertakluk kepada permintaan daripada Kementerian dan Jabatan.
3 LD3103 Strategy Implementation SS, Group, B3 & B2
Pg Ali Noor •4-5 Mei 215, •17-18 Ogos2015
4 LD3104 Balanced Scorecard SS, Group, B3, B2 & III
Pg Ferzat •17-19 Ogos 2015 (2 kursus serentak),•2-4 Nov 2015 (2 kursus serentak)
5 LD3105 Managing Stakeholder Expectation SS, Group & B3
Pg Ali Noor •1-2 Sept 2015, •2-3 Dec 2015
6 LD3106 Strategic Organisational Performance
SS & Group Pg Ferzat •6-7 Januari 2016
7 LD3108 Strategic and Scenario Planning *** B3, B2 & C3 Pg Ferzat •3-4 Jun 2015, •1 & 3 Okt 2015 (2 kursus serentak)
8 IT3101 Digital Media For Effective Governance ***
I & B3 Hartini •2 – 3 Jun 2015
9 LD3413 Value Driven Leadership SS & Group Pg Ali Noor •8-11 Jun 201510 LD3414 Enhancing Self-Leadership B2 & B3 Hadini •24-26 Ogos 2015
•17-19 Nov 201511 LD3415 Menjana Kepimpinan Diri III, IV & V Pg Ali Noor /
Hadini•20-25 Mei 2015, •2-6 Jun 2015, •10-13 Ogos 2015, •16-19 Nov 2015
12 LD3416 Resilient Leadership *** II Hadini •11-13 Mei 2015, •14-16 Sept 2015
13 LD3407 Leading Organisation SS Pg Ferzat •02 Jun 2015
TASK
Strategic Management
Self-Leadership
Leadership
10
No Kod Kursus/Bengkel Bahagian Penyelaras Tarikh
14 LD3408 Leading Team for Impact Group Pg Ferzat •12-13 Mei 2015, •2-3 Sept 2015
15 LD3409 Inciting the Leadership in You B3 & B2 Hadini •7-9 Julai 2015, •19-21 Okt 2015
16 LD3411 Facilitation Skill for Leaders B3 & B2 Hadini •2-4 Jun 2015, •25-27 Jan 2016
17 LD3412 Memimpin Pasukan Kerja (3 Hari 2 Malam)
III & IV Pg Ali Noor / Hadini
•9-11 Jun 2015, •15-17 Sept 2015, •27-29 Okt 2015, •26-28 Jan 2016
18 LD3417 Leading for Strategic Success *** Group Pg Ferzat •7-9 Sept 2015, •2-4 Nov 2015
19 LD3418 Public Sector Leadership *** Group, B3 & B2
Pg Ali Noor •7-9 Julai 2015, •18-20 Jan 2016
20 LD3419 Women in Leadership *** Group, B3 & B2
Pg Ferzat •5-7 Okt 2015 (2 kursus serentak)
21 LD3504 Managing Change B3 & B2 Hadini •10-11 Jun 2015, •16-17 Nov 2015
22 LD3505 Menangani Perubahan III, IV & V Pg Ali Noor / Hadini
•25-27 Mei 2015•7-9 Julai 2015•3-5 Ogos 2015 (2 kursus serentak)•28-30 Sept 2015 •16-18 Nov 2015 •1-3 Dec 2015•11-13 Jan 2016
23 LD3410 Leading Transformational Change SS & Group Pg Ali Noor •6-7 Mei 2015, •19-20 Okt 2015
24 LD3306 Policy Management I & II Pg Ali Noor •7-13 Julai 2015, •1-6 Feb 2016
25 LD3307 Policy 101 *** II Pg Ali Noor •15-16 Jun 2015, •9-10 Sept 2015
26 OD3501 Organisational Development Group & B3 Khalilah •1-4 Feb 201627 OD3502 Achieving Learning Organisation Group, B3
& B2Khalilah •29-30 Jun 2015
•30 Sept-1 Okt 2015
TASK
Leadership
Change
Policy
Organisational Development
11
No Kod Kursus/Bengkel Bahagian Penyelaras Tarikh
28 OD3503 Build Up Learning Organisation and Knowledge Management ***
I & II Khalilah •3-5 Nov 2015•12-14 Jan 2016
29 OD3603 Strategic Performance Management SS, Group & B3
Khalilah •18-20 Ogos 2015•19-21 Okt 2015
30 OD3604 Kualiti Secara Menyeluruh (TQM) SS, Group, B3 & B2
Khalilah •8-9 Jun 2015
31 OD3605 Benchmarking B3 & B2 Khalilah •7-9 Julai 201532 OD3606 Suggestion Scheme III, IV & V Khalilah •22-23 Sept 201533 OD3607 Business Process Analysis with
Business Process Reengineering ***I, II & III Khalilah •2-5 Nov 2015
34 OD3608 Think Like An Expert with PDCA *** II & III Khalilah •21-22 Sept 2015•23-24 Nov 2015
35 OD3609 Productivity Improvement *** I, II & III Khalilah •15-17 Sept 2015•17-19 Nov 2015•26-28 Jan 2016
36 OD3201 Latihan bagi Jurulatih KKC Group, B3, B2 & III
Khalilah •Tertakluk kepada permintaan daripada Kementerian dan Jabatan
37 OD3204 Kumpulan Kerja Cemerlang 'Team-Based'
B2, III, IV & V Khalilah •4-7 Mei 2015•8-11 Jun 2015•7-10 Sept 2015•2-5 Nov 2015•7-10 Dis 2015•8-21 Jan 2016•1-4 Feb 2016
38 OD3205 Penyediaan Laporan dan Persembahan KKC
III, IV & V Khalilah •Tertakluk kepada permintaan daripada Kementerian dan Jabatan.
39 OD3206 Konsep KKC II, III, IV & V Khalilah •5 Mei 2015•10 Jun 2015•8 Julai 2015•18 Ogos 2015
40 CC3502 Asas Etika Mesyuarat IV & V Shawal •2-3 Jun 2015•7-8 Sept 2015•3-4 Nov 2015
TASK
Organisational Development
Quality Management
Interpersonal Skill
12
No Kod Kursus/Bengkel Bahagian Penyelaras Tarikh
41 CC3503 Pengurusan Mesyuarat Berkesan B2 & III Shawal •8-10 Jun 2015•3-5 Nov 2015•25-27 Jan 2016
42 CC3505 Perkhidmatan Pelanggan Yang Berkualiti
III, IV & V Shawal •18-21 Mei 2015•14-17 Sept 2015•26-29 Okt 2015•23-26 Nov 2015
43 CC3506 Customer Service Essential *** II & III Shawal •4-6 Ogos 2015•9-11 Nov 2015
44 CC3201A Tekad Pemedulian Orang Ramai (TPOR) dan Manual Prosedur Kerja (MPK)
II (B2) & III Shawal •12-14 Mei 2015
45 CC3202 Service Recovery in the Public Sector ***
II & III Shawal •10-13 Ogos 2015
46 MS3507 Occupational Health and Safety B2, III, IV& V
Husseini •18-20 Mei 2015•1-3 Dis 2015
47 MS3604 Succession Planning SS & Group Husseini •6-7 Jan 201648 MS3605 Penilaian Prestasi B3, B2 & III Marhayati •28-30 Mei 2015
•11-13 Jun 2015 •27-29 Ogos 2015•3-5 Sept 2015
49 MS3607 Human Resource Management B3, B2 & III Marhayati •7-9 Sept 2015 •9-11 Nov 2015
50 MS3608 HR for Non-HR Managers B3 & B2 Marhayati •6-8 Okt 2015 51 MS3609 Competency-Based Human
Resource Management B3, B2 & III Marhayati •14-17 Sept 2015
52 MS3610 Measuring Human Capital: The Use of KPIs for Measuring Effectiveness of HR
B3 & B2 Husseini •11-14 Mei 2015•5-8 Okt 2015
53 MS3611 HR Audit B3, B2 & III Marhayati •8-10 Jun 2015 •3-5 Nov 2015
54 MS3612 Recruitment and Selection B3, B2 & III Marhayati •11-13 Mei 201555 MS3614 Analisa Keperluan Latihan B2 & III Marhayati •26-31 Okt 2015 56 MS3621 Human Resource Transformation *** II & III Marhayati •6-7 Mei 2015
•19 & 21 Nov 2015
TASK
Customer Service
Human Resource Management
Interpersonal Skill
13
No Kod Kursus/Bengkel Bahagian Penyelaras Tarikh
57 MS3211S Pengendalian Fail dan Rekod IV & V Husseini •25-28 Mei 2015 •24-27 Ogos 2015 •14-17 Sept 2015 •19-22 Okt 2015 •16-19 Nov 2015 •25-28 Jan 2016
58 MS3506S Kemahiran Penyeliaan III Marhayati •11-14 Mei 2015 •24-27 Ogos 2015•24-28 Nov 2015
59 MS3509 Bimbingan Penggerak Negara Zikir B2, III, IV & V Husseini •6-7 Julai 2015•20-21 Okt 2015•2-3 Feb 2016
60 MS3510S Secretarial Skills III & IV Marhayati •17-20 Ogos 2015 •23-26 Nov 2015
61 MS3511S Perkeranian IV Marhayati •25-30 Mei 2015•8-13 Jun 2015 •10-15 Ogos 2015 •19-24 Okt 2015 •23-28 Nov 2015 •14-19 Dis 2015
62 MS3512S Pembantu Pejabat V Husseini •19-20 Ogos 2015•7-8 Okt 2015•7-8 Dis 2015
63 MS3513 Appreciative Inquiry *** I & II Pg Ali Noor •26-27 Jan 201664 MS3602 Managing Project B3, B2 & III Marhayati •24-29 Ogos 201565 IT3601 Effective Project Scheduling And
Monitoring *** II & III Hartini •20-22 Okt 2015
66 IT3501 Microsoft Access With Visual Basic II & III Hartini •8-13 Jun 2015 •5-10 Okt 2015•18-23 Jan 2016
67 IT3502 Easy Way to Produce Advertising/Publicities
II, III & IV Hartini •4-7 Mei 2015•14-17 Sept 2015 •23-26 Nov 2015
68 IT3503 Design Creativity for Publication II, III & IV Hartini •17-20 Ogos 2015•2-5 Nov 2015 •1-4 Feb 2016
69 IT3504 Designing like Professional II, III & IV Hartini •8-11 Jun 2015 •14-17 Sept 2015 •2-5 Nov 2015
70 IT3505 Presentation Made Easier I, II, III, IV& V
Hartini •5-7 Mei 2015 •12-15 Okt 2015 •19-21 Jan 2016
TASK
General Management
ICT
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No Kod Kursus/Bengkel Bahagian Penyelaras Tarikh
71 IT3506 Membuat Keputusan Menggunakan Hamparan Elektronik [Ms Excel]
II, III & IV Hartini •11-14 Mei 2015•3-6 Ogos 2015 •5-8 Okt 2015 •1-4 Feb 2016
72 IT3507 Penyediaan Efisen Dokumen III, IV & V Hartini •26-27 Mei 2015 •2-3 Jun 2015 •4-5 Ogos 2015 •3-4 Nov 2015
73 IT3510 Enhancing Presentation With New Technology (Prezi) ***
I, II & III Hartini •26-27 Mei 2015•27-28 Okt 2015 •27-28 Jan 2016
TASK
ICT
Nota:*** - Kursus Baru
Development Week: 1. 29 Jun - 11 Julai 20152. 14 - 30 September 20153. 1 - 12 December 20154. 1 - 13 Mac 2016
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Pegawai yang dihubungi:Sebarang pertanyaan atau rujukan mengenai program, sila hubungi Pegawai-Pegawai berikut melalui Telefon: +673 245 2223 (5 talian) atau Faksimili: +673 242 4081 / +673 2457734.
Bil Kod Pegawai Dihubungi Samb Email
1
CED Pusat Pembangunan Eksekutif [Centre for Executive Development]
Pengiran Haji Mohd Ali Noor bin Pengiran Haji Ismail (Pegawai Latihan) 408 [email protected]
Pengiran Sarifah Ferzat binti Pengiran Haji Mohd Jaafar (Pegawai Latihan) 407 [email protected]
Hadini @ Nizamuddin bin Haji Ibrahim(Penolong Pegawai Latihan) 404 [email protected]
2
CLD Pusat Pembelajaran dan Perkembangan [Centre for Learning and Development]
Marhayati binti Omar (Pegawai Latihan) 415 [email protected]
Mohammad Shawal Nor Alifkhan bin Sharikhan (Pegawai Latihan) 422 [email protected]
Aqmal Khalilah binti Haji Md Said (Pegawai Latihan) 414 [email protected]
Haji Noor Husseini bin Haji Mohd Hussein(Penolong Pegawai Latihan) 416 [email protected]
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