EurAm West USA
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WEST USA-sessie
Vincent Hekkert – EurAm
Door EurAm
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• EurAm: het bedrijf, de producten en de oplossing• Alamo: het bedrijf en de producten• West USA, een korte kennismaking• Pauze• Demonstratie website EurAm / tips & tricks West USA• Vragen/opmerkingen
Agenda
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• Belgische onderneming, 20 jaar jong, 6 jaar internationaal• Hoofdkantoor in Leuven• Actief in:
• België en Luxemburg• Duitsland• Frankrijk en Monaco• Nederland
• 6.000 reisagenten in Europa, 1.200 reisagenten in Nederland • Samenwerking met o.a. TUI, VakantieXperts, ITAC, Globe, Toerkoop, Travel Counsellors, Personal Touch Travel, etc. • Geen “direct selling”
EurAm, het bedrijf
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• USA, Canada, Mexico, Caribbean, Costa Rica en Bahamas• 7.000 plaatsen • 20.000 hotels, 75% online boekbaar• Huurauto’s, campers en motoren• 3.500 special services (theaterkaartjes, excursies, etc.)• Continue productvernieuwing en concurrerende prijzen• Mogelijkheid zelf marge te bepalen (1 – 29%, standaard 14%)
EurAm, de producten
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• Gratis en “webbased”, geen downloads• Inclusief: catalogus, plattegronden, routes, offertes, etc.• Uniek maatwerksysteem: geen hotel “bookings engine”• Offertes en Roadbook zijn inclusief kaartjes, routes, afstanden, plaatsinformatie, hotelinformatie en prijzen• Online vouchers en gratis Roadbooks• Belangrijkste teksten in het Nederlands• Hybrid pricing:
• Zoekt en vergelijkt en toont alleen de beste prijzen per kamer en per hotel• Zoekt op basis van directe beschikbaarheid• “Zoektocht” langs verschillende leveranciers • Hotels op aanvraag worden ook weergegeven
EurAm, de oplossing
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Binnen 30 minuten een maatwerkofferte Compleet aanbod Concurrerende prijzen Hoge marges Snelle afwikkeling dossiers
Kom ook naar de Wondere Wereld van Creative Packaging!
Direct voordeel reisagent
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• EurAm: het bedrijf, de producten en de oplossing √• Alamo: het bedrijf en de producten• West USA, een korte kennismaking• Pauze• Demonstratie website EurAm / tips & tricks West USA• Vragen/opmerkingen
Agenda
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Book Alamo to North America
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More than 257 Alamo locations across the USA
More than 283 National locations across the USA
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More than 18 Alamo locations across Canada
More than 55 National locations across Canada
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• No.1 at US and Canada Airports
Market leader at all key leisure locations
including MCO, SFB, MIA,
LAX,SFO and LAS airports.
New airport location: EWR - Newark
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• Orlando locations
– Airport – Buena Vista Palace
Hotel– Disney Car Care – Disney Dolphin– Lake Buena Vista– Maingate East
– Sheraton Studio City
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• Disney‘s official Car Rental Partner– Alamo is the exclusive car rental partner of Disney.
• Alamo is the only car rental company to have locations on site in the Disney Resort at the Car Care Centre
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• San Francisco update – New Downtown location 340 O’Farrel Street SFOC78– Couple of blocks away from Bush Street & UNION SQUARE– the waiting room is brightly lit with ample seating and standing room and
there are multiple computer terminals. There is top-floor parking that holds up to 75 cars, a gas pump on site to ensure that all cars have full tanks and hand-held devices to expedite the return process. We have also extended our opening hours: 7am – 7pm seven days a week to suit your leisure customers.
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• North American fleet – Alamo and National are proud to offer the youngest fleets in the
industry– Maximum age generally 1 year old or 35K miles, whilst the
competition hold their cars up to 2 years– Alamo fleet geared towards leisure customers needs– Operate the world’s largest fleet of fuel efficient vehicles
E c o n o my
&
C o mp a c t
8 .7 %
M id S ize
9 .5 %
F u ll S ize
4 2 .7 %
P re miu m
4 .2 %
L u xu ry
2 .1 %
M in iv a n
1 0 .5 %
S U V
1 9 .5 %
C o n v e rti
b le 2 .8 %
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• Choose the right car5 Top questions to ask
How many suitcases and how big ?
Where are they driving to and from ?
What are they doing ?
What car do they drive at home ?
What Car are they taking to the Airport ?
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North American Fleet
Intermediate– Pontiac G5
Intermediate SUV – Ford Escape Fullsize – Chevrolet Impala
Compact– Nissan Versa
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North American Fleet
Luxury – Cadillac DTSPremium – Buick Lucerne
Convertible – SebringFullsize SUV – Chevrolet Tahoe
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Choose the right car
7 Seats Van
8 Seats Van 12/15 Seats Van
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Alamo USA and Canada rates
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How to sign a rental agreement
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How to sign a rental agreement
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– Give your customers CHOICE• This unique service allows customers to choose their rental car
from all those available in the group reserved at more than 64 key locations including Sanford, Orlando, Las Vegas
and Los Angeles
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Choice & Kiosks Locations
Albuquerque, NM Houston, TX (Bush Intercontinental) Portland, OR
Atlanta, GA Lihue, HI Providence, RI
Austin, TX Jacksonville, FL Raleigh, NC
Baltimore, MD Kansas City, MO Reno, NV
Birmingham, AL Kona, HI Rochester, NY
Boston, MA Las Vegas, NV Sacramento, CA
Buffalo, NY Los Angeles, CA San Antonio, TX
Charlotte, NC Manchester, NH San Diego, CA
Chicago, IL (Midway) Memphis, TN Sanford, FL
Chicago, IL (O'Hare) Miami, FL San Francisco, CA
Cincinnati, OH Miami, FL (Port) San Jose, CA
Cleveland, OH Minneapolis, MN Sarasota, FL
Dallas, TX (DFW) Nashville, TN Seattle, WA
Dallas, TX (Love Field) New Orleans, LA St. Louis, MO
Denver, CO Omaha, NESt. Petersburg/Clearwater, FL
Detroit, MI Ontario, CA Tampa, FL
Lake Buena Vista, FL (Disney Car Care) Orange County, CA Tulsa, OK
Ft. Myers, FL Orlando, FL Washington DC (Reagan)
Ft. Lauderdale, FL Pensacola, FL Washington DC (Dulles)
Hartford, CT Philadelphia, PA West Palm Beach, FL
Honolulu, HI Phoenix, AZ
Houston, TX (Hobby) Pittsburgh, PA
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• Alamo and National have market-leading technology that can be used to provide an exclusive state-of-the-art customer journey:– Book a Car– Register online : www.alamosavetime.com
– Save time at the counter
Save Time product
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– GPS• The best GPS on the market, the Nuvi 260W, is now
available in all US rental cars
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What’s in it for the Customer?
Quality Cars – all fleet in North America under 12 months old
Fully Inclusive & Gold rates for a worry free rental
Even speedier rental experience with Alamo’s Save Time
Alamo Choice product at key locations
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• EurAm: het bedrijf, de producten en de oplossing √• Alamo: het bedrijf en de producten √• West USA, een eerste korte kennismaking• Pauze• Demonstratie website EurAm / tips & tricks West USA• Vragen/opmerkingen
Agenda
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West USA, korte kennismaking
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• Praktische tips:• Denk aan visum via ESTA en geldig paspoort per persoon• Plaats je klant voor in het vliegtuig• Koop Annual Pass for National Parks: USD 80 per auto• Bezoek visitorscentre in National Parks voor weer, tips, etc.• Vermelde prijzen zijn excl. tax• Internationaal rijbewijs niet verplicht wel raadzaam• Eten: “wait to be seated” en tip 15%• Beste periode: mei-oktober• Weer: extreme klimaten• Let op afwijkende verkeersborden• Handige website:
• www.seeamerica.nl• www.nps.gov• https://esta.cbp.dhs.gov/esta/• www.weather.com• www.zagat.com
West USA, korte kennismaking
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West USA, korte kennismaking
San Francisco
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West USA, korte kennismaking
San Francisco
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West USA, korte kennismaking
Yosemite
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West USA, korte kennismaking
Yosemite
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West USA, korte kennismaking
Mono Lake andMammoth Lake
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West USA, korte kennismaking
Death Valley
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West USA, korte kennismaking
Death Valley
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West USA, korte kennismaking
Las Vegas
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West USA, korte kennismaking
Las Vegas
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West USA, korte kennismaking
Zion
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West USA, korte kennismaking
Zion
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West USA, korte kennismaking
Bryce Canyon
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West USA, korte kennismaking
Bryce Canyon
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West USA, korte kennismaking
Capitol Reef
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West USA, korte kennismaking
Moab
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West USA, korte kennismaking
Monument Valley
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West USA, korte kennismaking
Monument Valley
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West USA, korte kennismaking
Page / Lake Powell
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West USA, korte kennismaking
Page / Lake Powell
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West USA, korte kennismaking
Grand Canyon
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West USA, korte kennismaking
Grand Canyon
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West USA, korte kennismaking
Route 66
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West USA, korte kennismaking
Yucca / Lake Havasu
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West USA, korte kennismaking
Joshua Tree NP
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West USA, korte kennismaking
Los Angeles
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West USA, korte kennismaking
Los Angeles
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West USA, korte kennismaking
AlternatievenExtra’s
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• EurAm: het bedrijf, de producten en de oplossing √• Alamo: het bedrijf en de producten √• West USA, een eerste korte kennismaking √• Pauze• Demonstratie website EurAm / tips & tricks West USA• Vragen/opmerkingen
Agenda
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• EurAm: het bedrijf, de producten en de oplossing √• Alamo: het bedrijf en de producten √• West USA, een eerste korte kennismaking √• Pauze √• Demonstratie website EurAm / tips & tricks West USA• Vragen/opmerkingen
Agenda
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• De demonstratie is opgebouwd uit 6 stappen:1. Creëren van een dossier 2. a: Maken van een route
b: (her)Gebruiken van een route3. Maken/printen van een kaart4. a: Toevoegen van hotels
b: Toevoegen van andere producten5. Printen van een offerte6. Boeken
Website demonstratie
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+ 31 6 2477 3772 (Vincent Hekkert)
www.euram.eu
Contactinformatie
http://twitter.com/euramhekkert
+ 32 16 29 27 25 (EurAm Support team, Leuven)
www.facebook.com/EurAmNederland