Docter Brochure

4
SALESWARP .COM Complete Omni Channel Pain Relief We can finally achieve the automation and scalability we have been looking for from a team that has really invested in understanding our needs and business model – GEARHEAD OEM Parts Retailer For Recreational Vehicles

Transcript of Docter Brochure

Page 1: Docter Brochure

To speak to a Dr. of Omni Channel Commerce, call 410 276 4600 or to learn more, visit SALESWARP.com

ADVANTAGESHOW CAN SALESWARP WORK FOR YOUR RETAIL BUSINESS?

Like any industry, no two retailers have the same needs when it comes to managing their businesses. Regardless of size, industry niche or business focus, SalesWarp can meet your specifi c needs with a solution that eliminates today’s Omni Channel pains while giving you a platform for tomorrow’s growth.

End-To-End Solution

> Are you looking for your fi rst commerce managementsystem to eliminate manual processes and improveoperations?

> Are you an emerging retailer outgrowing your existingsystem(s)?

SalesWarp can be the end-to-end commerce manage-ment solution that ties your front-end channels to your back-end operations and all the data in between. Reduce costs and increase e� ciencies by taking control of your operations with one system to manage it all.

Modular Solution

> Are you an experienced retailer with existing systemsbut fi nd you need additional functionality that thesesystems don’t o� er?

> Are you a technology solution provider looking toenhance your o� ering with specifi c functionality?

Either way, SalesWarp can provide the functionality you are missing by “fi lling the gap” with targeted solutions like order management, product management or product listing management. With SalesWarp’s modern software architecture and pre-built connectors, integration with existing systems is quick and deployment just as rapid.

UNLIMITED SCALABILITY

• Able to handle complex product catalogs with millionsof SKUs

• Manage multiple warehouses, drop shippers andsales channels

COMPLETE FLEXIBILITY

• Easy-to-use interface makes it easy for you to confi gureorder fl ows, fulfi llment processes, attributes and more

• Built on modern software architecture (MVC frameworkwith Cake/PHP) and delivered as commercial source codeallows for advanced customization

RAPID DEPLOYMENT

• Work with a dedicated team from design throughimplementation

• Deployment in as little as 8 weeks

TOTAL INTEGRATION

• Integrates with eCommerce platforms, marketplaces,ERP systems, accounting and shipping software,drop shippers & Amazon FBA

• Synchronize inventory, product, order and customerdata across all channels and internal departments

ADVANCED AUTOMATION

• Automate product listings, inventory updates, orderrouting and fulfi llment, shipping and customermanagement processes

• Schedule order – customer – product – inventorysynchronizations, ship confi rms, purchase ordergeneration and more

ACCESSIBLE VISIBILITY

• Web-based & accessible from anywhere

• Real-time data visibility across your entire organization “By replacing 6 of 7 di� erent software systems we were able to reduce annual software costs by over 90%”– S&S SPORTS

Athletic Footwear & Apparel

SALESWARP.COM

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MANAGEMENT SYSTEM

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SALESWARP.COM

SALESWARP.COM

Complete Omni Channel Pain Relief

“ We can fi nally achieve the automation and scalability we have been looking for from a team that has really invested in understanding our needs and business model”– GEARHEAD

OEM Parts Retailer For Recreational Vehicles

In today’s Omni Channel world, retailers must respond dynamically to consumer interactions, via mobile, online and in-person. Operational excellence and data management are at the heart of responding accurately with the products consumers want, when they want them, at the right price and in the channels they prefer. SALESWARP breaks down the barriers in a multi-channel commerce operation to manage all product, inventory, order, fulfi llment, accounting and customer data from one centralized system. By eliminating operational silos, SalesWarp provides retailers with seamless data fl ow and advanced intelligence that result in more e� ective decision-making for a profi table, streamlined and responsive retail business.

Some of the benefi ts you can expect using SALESWARP include:

> End-To-End Omni Channel Management

> One Source of “Data Truth” For Consistency Across Sales Channels &

Your Organization

> A Signifi cant Reduction In Operating Costs

> Increased Business E� ciency

> Increased Opportunities To Scale & Grow

> Accelerated Time To Market

> Substantial Increase In Online Sales

> Advanced Business Intelligence For More E� ective Decision-Making

> Ability To Deliver A More Unifi ed & Responsive Customer Experience

Eliminate Your Omni Channel Pains

SALESWARP Corporate O� ce:Baltimore, MD 21224410 276 4600

SW ShopOrg Brochure Mech.indd 1 9/10/14 12:44 PM

Page 2: Docter Brochure

To speak to a Dr. of Omni Channel Commerce, call 410 276 4600 or to learn more, visit SALESWARP.com

ADVANTAGESHOW CAN SALESWARP WORK FOR YOUR RETAIL BUSINESS?

Like any industry, no two retailers have the same needs when it comes to managing their businesses. Regardless of size, industry niche or business focus, SalesWarp can meet your specifi c needs with a solution that eliminates today’s Omni Channel pains while giving you a platform for tomorrow’s growth.

End-To-End Solution

> Are you looking for your fi rst commerce managementsystem to eliminate manual processes and improveoperations?

> Are you an emerging retailer outgrowing your existingsystem(s)?

SalesWarp can be the end-to-end commerce manage-ment solution that ties your front-end channels to your back-end operations and all the data in between. Reduce costs and increase e� ciencies by taking control of your operations with one system to manage it all.

Modular Solution

> Are you an experienced retailer with existing systemsbut fi nd you need additional functionality that thesesystems don’t o� er?

> Are you a technology solution provider looking toenhance your o� ering with specifi c functionality?

Either way, SalesWarp can provide the functionality you are missing by “fi lling the gap” with targeted solutions like order management, product management or product listing management. With SalesWarp’s modern software architecture and pre-built connectors, integration with existing systems is quick and deployment just as rapid.

UNLIMITED SCALABILITY

• Able to handle complex product catalogs with millionsof SKUs

• Manage multiple warehouses, drop shippers andsales channels

COMPLETE FLEXIBILITY

• Easy-to-use interface makes it easy for you to confi gureorder fl ows, fulfi llment processes, attributes and more

• Built on modern software architecture (MVC frameworkwith Cake/PHP) and delivered as commercial source codeallows for advanced customization

RAPID DEPLOYMENT

• Work with a dedicated team from design throughimplementation

• Deployment in as little as 8 weeks

TOTAL INTEGRATION

• Integrates with eCommerce platforms, marketplaces,ERP systems, accounting and shipping software,drop shippers & Amazon FBA

• Synchronize inventory, product, order and customerdata across all channels and internal departments

ADVANCED AUTOMATION

• Automate product listings, inventory updates, orderrouting and fulfi llment, shipping and customermanagement processes

• Schedule order – customer – product – inventorysynchronizations, ship confi rms, purchase ordergeneration and more

ACCESSIBLE VISIBILITY

• Web-based & accessible from anywhere

• Real-time data visibility across your entire organization “By replacing 6 of 7 di� erent software systems we were able to reduce annual software costs by over 90%”– S&S SPORTS

Athletic Footwear & Apparel

SALESWARP.COM

ORD

ER

MANAGEMENT SYSTEM

ORD

ER

MANAGEMENT SYSTEM

E X P I R E S 5/ 2 015

SALESWARP.COM

SALESWARP.COM

Complete Omni Channel Pain Relief

“ We can fi nally achieve the automation and scalability we have been looking for from a team that has really invested in understanding our needs and business model”– GEARHEAD

OEM Parts Retailer For Recreational Vehicles

In today’s Omni Channel world, retailers must respond dynamically to consumer interactions, via mobile, online and in-person. Operational excellence and data management are at the heart of responding accurately with the products consumers want, when they want them, at the right price and in the channels they prefer. SALESWARP breaks down the barriers in a multi-channel commerce operation to manage all product, inventory, order, fulfi llment, accounting and customer data from one centralized system. By eliminating operational silos, SalesWarp provides retailers with seamless data fl ow and advanced intelligence that result in more e� ective decision-making for a profi table, streamlined and responsive retail business.

Some of the benefi ts you can expect using SALESWARP include:

> End-To-End Omni Channel Management

> One Source of “Data Truth” For Consistency Across Sales Channels &

Your Organization

> A Signifi cant Reduction In Operating Costs

> Increased Business E� ciency

> Increased Opportunities To Scale & Grow

> Accelerated Time To Market

> Substantial Increase In Online Sales

> Advanced Business Intelligence For More E� ective Decision-Making

> Ability To Deliver A More Unifi ed & Responsive Customer Experience

Eliminate Your Omni Channel Pains

SALESWARP Corporate O� ce:Baltimore, MD 21224410 276 4600

SW ShopOrg Brochure Mech.indd 1 9/10/14 12:44 PM

Page 3: Docter Brochure

SALESWARP.com

Omni Channel Pain RelieverProduct Information Management

FEATURES INCLUDE:• Search & Sort Products By Any Product Attribute (Ex: SKU, Name)• Highly Customizable Category Tree• Customizable Attributes, Groups & Sets• Supports ALL Product Types: Simple, Bundled, Configurable & Kits

- Product Variations (Ex: Color, Size) • Serialization

- Serialization Types: New, Refurbished, Open Box- Duplicate Prevention

• HTML Product Description Editor• Image Manager• Search Engine Optimization Manager• Shadow Product Generation• Pricing Manager

- Product, Category, Catalog Or Store Pricing- Date Range (seasonal)

• Import Tools To Clean & Standardize Product Data- Map Product Data Fields (XLS, TXT, CSV)- Manual / Automated Updates of Product Information- Automatically Create Simple, Configurable & Grouped Products Upon Import

Advanced Store Builder

FEATURES INCLUDE:• Manage Products, Store Catalogs, Categories, Pricing & Images Across Multiple Channels Simultaneously• List Simple & Configurable Products, Bundles & Kits• List by Product, Category, Catalog Or Channel • Sales Channel Options

- eBay: Manage eBay Item Specifics, Categories, Description & Listing Templates- Amazon, Newegg, Best Buy: Manage Marketplace Listing Templates, Product Attributes & Categories- Magento, Volusion, Network Solutions: Manage Product Attributes & Categories

• Product Listing Tools- Channel-Specific Attribute Mapping & Listing Template System- Brand eBay Listings With Custom HTML Description Template Builder- Automated Product & Inventory Synchronization Across Channels- Track Successful & Failed, Active & In-Active Listings- Easily Export Product Feeds To XLS, TXT, CSV Files Or Via FTP

Reporting & Analytics

FEATURES INCLUDE:• Dashboard Include:

- Sales, Profit, Orders Per Day- Orders Received / Shipped- Purchase Orders- Inventory Received- New Customers- Customer & Order Tickets

• Order Reports: New Orders, Total Orders, Total Sales, Average Order Value, Average Order Processing Time, Canceled Orders, RMAs / Returns, Net Profit• Inventory Reports: Average Cost• Sales Reports: Sales By Channel, Geography, Category & System User / Sales Rep.• Integration with QuickBooks Accounting Software

- Automated Order Detail Sync Per Channel (Includes Product & Customer Information)- Automated Daily Sales Summary Sync Per Channel (Includes Total Sales, Total Shipping, Total Discounts, Total Taxes, Product Information)- Automated Purchase Order Sync Per Channel- Automated Credit Memo Detail Sync Per Channel (Includes Individual Credit Memos)- Automated Daily Credit Memo Sync Per Channel (Includes Total Credit Per Day)

• Real-Time Visibility Of Orders, Inventory, Fulfillment, Shipping, Customers, Payments & More

Inventory Management

FEATURES INCLUDE:• Synchronize & Track Inventory Across ALL Sales Channels• Real-Time & Bulk Inventory Sync (Automated & Manual)• Rules To Prevent Overselling, Cancellations & Out-of-Stocks• Allocate Inventory By Channel• Sales Channel Options

- Amazon, eBay, Newegg, Best Buy, Magento, Volusion, Network Solutions- External Point Of Sale System

• Track Inventory Levels At All Warehouses, Retail Locations, Amazon FBA, 3PLs & Integrated Drop Shippers• Real-Time Updates Upon Receiving Via Bar Code Scanner / Manually• Real-Time Inventory Visibility

- Inventory On Hand- Inventory Reserved For Orders- Inventory Available For Sale- Inventory On Open Purchase Order

• Serialization- Add Serial Number To Inventory Upon Receiving Via Bar Code Scanner / Manually

• Historical Inventory Visibility• Inventory Threshold Alerts For Each Product: Available For Sale, Inventory On Hand• Just-In-Time Inventory Management: Automated Purchase Order Generation, Order Bin Manager

Warehouse Management

FEATURES INCLUDE:• Connect Internal / External Warehouses, Drop Shippers, Amazon FBA, 3PLs• Connect Through API, FTP• Amazon FBA

- Automated Inventory Updates- View Inventory Stocked & Orders Shipped From FBA- Route ANY Order To Amazon FBA For Fulfillment

• Import Tools To Map Product, Inventory, Order, Shipping, Vendor & Customer Data Fields (XLS, TXT, CSV)• Scan Station Support

- Integrated Pick-Pack-Ship Process- Customized Pick Tickets & Packing Slips- Order Ship Check Via Bar Code Scanner / Manually

• Product Location Manager- Identify By Warehouse, Building, Room, Type, Row & Shelf- Generate & Print Location Bar Code Labels- View / Update Product Location

Omni Channel Management

FEATURES INCLUDE:• Manage All Sales Channels From A Single System• Consolidated Order Management• Integrated Fulfillment Options: Ship From Warehouse, Drop Shipper, Amazon FBA, 3PL, P/U From Store, Ship From Store• Real-Time Inventory Management Across Channels & Suppliers• Single Source Of All Sales, Orders, Customers & Product Data

Distributed Order Management

FEATURES INCLUDE:• Consolidated Orders Across ALL Sales Channels

- Search By Order ID, Status, Line Item (SKU), Date, Customer, Warehouse & Channel- Sales Channel Options: Amazon, eBay, Newegg, Best Buy, Magento, Volusion, Network Solutions, External POS System

• Use As Internal Point Of Sale- Create Orders Inside SalesWarp- Take Payment Inside SalesWarp- Sync Internal Orders To Magento & Volusion

• Automated Order Flow Process• Flexible User Created Logic Flow

- Schedule Order Imports / Exports- Supports Multiple & Split Shipments, Payments & Invoices Per Order- Standard Order Verification & Fraud Checks (Automated & Manual)- Set Order Routing Rules To Prioritize Fulfillment Location Based On: Default Warehouse, Default Retail Location, Preferred Drop Shipper, Lowest Cost, Inventory Availability, Line Item

• Supports Multiple Shipments, Invoices, & Payments Per Order• Standard Order Verification & Fraud Checks (Automated & Manual)• Manage Bulk Actions

- Order Status Updates- Print Pick Tickets / Packing Slips- Print / Email Invoices- Order Ship Check

• Order Tracking With Historical Logs• Order Notes For Internal & Customer Comments• Order Editing

- Add / Remove Items- Hold / Cancel Orders- Sync Canceled Orders To Channel

• Serialization- Assign Serial Number To Order Via Bar Code Scanner / Manually

• Automated RMA & Returns Flow Process- Returns, Exchange, Advanced Exchange: Automated Refund Directly To Payment Gateway- RMA Tracking With Historical Logs- RMA Payment Logs- Print / Email RMA- Serial Number Verification Upon Return

• Supports Internal & 3rd Party Warehouses (Amazon FBA US & CA, eBay Global Shipping Program, 3PL) • Supports ERP Integration (FTP)• Supports QuickBooks Integration (API)

- Automated Order Detail Sync Per Channel- Automated Daily Sales Summary Sync Per Channel

• Automated Customer Email Notifications• Manage Order & Customer Support Tickets• Built-In Payment Processing

- Cash, Check, Money Order- Credit Card: Paypal Pro, PayPal Express, Authorize.net, Authorize.net CIM, Braintree, Chase Payment Tech, eProcessing Network

Shipping Management

FEATURES INCLUDE:• Direct Shipping Integrations

- Automated Shipment Tracking Updates Pushed To Channel- Supports Major Carriers: UPS API, FedEx API. USPS Endicia

• Advanced 3rd Party Shipping Software Integrations: - Real-Time Shipment Tracking - Automated Shipment Tracking Updates Pushed To Channel - Shipping Software Integrations: UPS World Ship, Fedex Ship Manager, ShipStation, ShipWorks, iAbol

• Flexible Shipping Options- Assign Shipping Methods To A Channel- Multiple & Split Shipments Per Order - Multiple Fulfillment Locations Per Order

Purchasing & Supplier

Management

FEATURES INCLUDE:• Supplier Management

- Easily Add / Edit Supplier- Record Payments Made To Supplier- Purchase Order History Log By Supplier- Track Received Inventory By Supplier- View Products By Supplier

• Purchase Orders - Automated Purchase Order Generation Based On Inventory Thresholds & Reorder Rules - Print, Email, Or Send Purchase Order Via API- Automated Purchase Order Flow Process- Purchase Order Tracking - Hold / Cancel Purchase Order- Support For Multiple Shipments, Multiple Invoices

• Receive and Update Inventory Easily Via Bar Code Scanning / Manually

- Update Serial Number To Inventory - Generate & Print Bar Codes At Time Of Receiving

Customer Management

FEATURES INCLUDE:• Consolidated Customer History Across ALL Sales Channels

- Customer Contact Information History Log- Customer Order History Log- Customer Refund & RMA History Log

• Customer Service- Search Customers By Sales Channel, Name, Email, Address, Phone, Customer ID- View Real-Time Order Status & Order Details- Easy-to-Create & Track Customer Tickets- Create RMAs, Process Refunds & Exchanges- Email Template Builder To Customize Automated Email Communications Per Channel- Create New Orders From Customer Profile - Customizable Customer Attributes System

SW ShopO

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Page 4: Docter Brochure

To speak to a Dr. of Omni Channel Commerce, call 410 276 4600 or to learn more, visit SALESWARP.com

ADVANTAGESHOW CAN SALESWARP WORK FOR YOUR RETAIL BUSINESS?

Like any industry, no two retailers have the same needs when it comes to managing their businesses. Regardless of size, industry niche or business focus, SalesWarp can meet your specifi c needs with a solution that eliminates today’s Omni Channel pains while giving you a platform for tomorrow’s growth.

End-To-End Solution

> Are you looking for your fi rst commerce managementsystem to eliminate manual processes and improveoperations?

> Are you an emerging retailer outgrowing your existingsystem(s)?

SalesWarp can be the end-to-end commerce manage-ment solution that ties your front-end channels to your back-end operations and all the data in between. Reduce costs and increase e� ciencies by taking control of your operations with one system to manage it all.

Modular Solution

> Are you an experienced retailer with existing systemsbut fi nd you need additional functionality that thesesystems don’t o� er?

> Are you a technology solution provider looking toenhance your o� ering with specifi c functionality?

Either way, SalesWarp can provide the functionality you are missing by “fi lling the gap” with targeted solutions like order management, product management or product listing management. With SalesWarp’s modern software architecture and pre-built connectors, integration with existing systems is quick and deployment just as rapid.

UNLIMITED SCALABILITY

• Able to handle complex product catalogs with millionsof SKUs

• Manage multiple warehouses, drop shippers andsales channels

COMPLETE FLEXIBILITY

• Easy-to-use interface makes it easy for you to confi gureorder fl ows, fulfi llment processes, attributes and more

• Built on modern software architecture (MVC frameworkwith Cake/PHP) and delivered as commercial source codeallows for advanced customization

RAPID DEPLOYMENT

• Work with a dedicated team from design throughimplementation

• Deployment in as little as 8 weeks

TOTAL INTEGRATION

• Integrates with eCommerce platforms, marketplaces,ERP systems, accounting and shipping software,drop shippers & Amazon FBA

• Synchronize inventory, product, order and customerdata across all channels and internal departments

ADVANCED AUTOMATION

• Automate product listings, inventory updates, orderrouting and fulfi llment, shipping and customermanagement processes

• Schedule order – customer – product – inventorysynchronizations, ship confi rms, purchase ordergeneration and more

ACCESSIBLE VISIBILITY

• Web-based & accessible from anywhere

• Real-time data visibility across your entire organization “By replacing 6 of 7 di� erent software systems we were able to reduce annual software costs by over 90%”– S&S SPORTS

Athletic Footwear & Apparel

SALESWARP.COM

ORD

ER

MANAGEMENT SYSTEM

ORD

ER

MANAGEMENT SYSTEME X P I R E S 5/ 2 015

SALESWARP.COM

SALESWARP.COM

Complete Omni Channel Pain Relief

“ We can fi nally achieve the automation and scalability we have been looking for from a team that has really invested in understanding our needs and business model”– GEARHEAD

OEM Parts Retailer For Recreational Vehicles

In today’s Omni Channel world, retailers must respond dynamically to consumer interactions, via mobile, online and in-person. Operational excellence and data management are at the heart of responding accurately with the products consumers want, when they want them, at the right price and in the channels they prefer. SALESWARP breaks down the barriers in a multi-channel commerce operation to manage all product, inventory, order, fulfi llment, accounting and customer data from one centralized system. By eliminating operational silos, SalesWarp provides retailers with seamless data fl ow and advanced intelligence that result in more e� ective decision-making for a profi table, streamlined and responsive retail business.

Some of the benefi ts you can expect using SALESWARP include:

> End-To-End Omni Channel Management

> One Source of “Data Truth” For Consistency Across Sales Channels &

Your Organization

> A Signifi cant Reduction In Operating Costs

> Increased Business E� ciency

> Increased Opportunities To Scale & Grow

> Accelerated Time To Market

> Substantial Increase In Online Sales

> Advanced Business Intelligence For More E� ective Decision-Making

> Ability To Deliver A More Unifi ed & Responsive Customer Experience

Eliminate Your Omni Channel Pains

SALESWARP Corporate O� ce:Baltimore, MD 21224410 276 4600

SW ShopOrg Brochure Mech.indd 1 9/10/14 12:44 PM