Development Services - Mackay · PDF fileDevelopment Services ... which resulted in positive...

Development Services Monthly Review June 2014

Development Services

Monthly Review Report June 2014


Table of Contents

Executive Summary…………………………...……………………………. 3

Department Overwiew……………………………………………….………. 4

Workplace Health & Safety………….…………………………………………………….. 5

Quarterly Performance Review……………………..……………………. 6

Development Assessment KPI Measures……………………………………………… 6

Health & Regulatory Services KPI Measures………………………………………….. 7

Review of Operations………………...…………………………………….. 8

Strategic Planning……………………..………….…………………………………..……. 8

Development Approvals…………………………………………………………………… 10

Health and Regulatory Services……………………………….……………..………..… 16

Business Support……………………………………………..………………............…… 20


Executive Summary

Development Services

A number of activities and projects have taken place in the last quarter of the financial year, which resulted in positive results for Council's Development Services Department. KPI measures put in place demonstrated that the number of multiple dwelling/dual occupancies returned to the long term trend since June 2012 within the Development Assessment program, whilst KPI measures set for the Health & Regulatory Team show that the number of clients are moderately to extremely satisfied with the service they have received. Within the Strategic Planning program, a number of submissions were received on the Draft Mackay Region Planning Scheme. Submission ranged from centre networks, zoning of small centres and impact of centres growth on the City Centre as principal centre. Further activities and projects that took place within this program included the Coastal and Inland Flood Hazard Adaptation Study and a strong focus on Local Government Infrastructure Planning and Charging Framework and the determination of associated implications for Council. Planning advice enquiries remained consistent with previous months and in comparison to last year. The total of 132 enquiries received in June is encouraging and demonstrates that clients are still very interested in development activities. Progress was also made in regards to ePlan and Enquirer. These electronic tools will provide significant improvement for clients accessing planning information once fully implemented later this year.

The Mackay Show took place on from 17th – 19th June 2014. Environmental Health Officers spent two full days inspecting a total of 41 food vehicles and stalls for

compliance with the Food Safety Standards


Department Overview

Department Main Operations

Development Assessment

Planning-Assessment of applications for: Material Change of Use Reconfiguration of a Lot Concurrence Agency Amended Application Negotiated Decision

Engineering-Assessment of applications for: Plan Sealing Operational Works Construction Works Minor Works

Strategic Planning

Draft Mackay Region Planning Scheme Waterways and Flood Studies Local Area Planning Regional Planning Infrastructure Planning

Health and Regulatory

Services

Environmental Health Vector Control Environmental Protections Pest Management Education Services Development Compliance Local Law Services

Business Support

Planning Advice Project Management and Business Improvements Business Systems Management Reporting


0

1

2

3

Total Incidents 2013/14

Workplace Health & Safety

Incident Statistics

Month 2013 Total Incidents Month 2014 Total Incidents

July 2013 1 January 2014 1

August 2013 2 February 2014 0

September 2013 1 March 2014 0

October 2013 2 April 2014 0

November 2013 0 May 2014 1

December 2013 0 June 2014 0

The incident statistic summary details a summary of the Development Services incident performance. These are incidents involving injury only, not motor vehicle, loss, theft or damage.


0

20

40

60

80

100

120

140

160

180

200

Multiple Dwelling / Dual Occupancy Detached Dwelling Attached Dwelling

Quarterly Performance Review

Development Assessment KPI Measure

Performance against established performance goals is reviewed in the March, June, September and December (annual) issues of the Performance Management Report.

What is being measured?

The graph shows the number of attached dwellings approved in comparison to the number of detached dwellings approved. The number of attached dwellings approved to increase compared to detached by 2017/2018

Management Commentary for current period

During the last quarter the number of multiple dwelling/dual occupancies has returned to the long term trend from June 2012. It should be noted that the overall supply of dwellings has decreased since June 2012. Since the last quarter there has been a slight decrease in the number of multiple dwelling/dual occupancy/attached dwellings as a proportion of the housing stock available. It is still a concern that the overall reduction in housing stock trend line is still continuing since the last quarter.


Health & Regulatory Services KPI Measures


Local Law client requests are acknowledged to within 5 days, and completed within allocated timeframes by 2014/15.

The above graph shows the number of requests responded to within 5 days.

Management Commentary for

current period

Response times to client service requests have remained steady. This is resulting from direct dispatching of requests to officers and the efforts of the staff in the field. Concerted efforts to attend and remedy all client requests will continue by the officers across all Health and Regulatory Services responsibilities.


The above graph shows the number of clients that are moderately to extremely satisfied with the service they have received.

Management Commentary for

current period

The Health and Regulatory Services Program focuses on a wide range of services for both internal and external clients relating to land use management, development control, and public health and safety matters devolved to local government, including vector control, regulated parking and animal management. The results of the latest quarterly survey were positive and indicate a high level of client satisfaction. Ten percent of clients that lodged a request for service during the period were telephone surveyed and responses were systematically collected by an independent Program.

75% 64%

56%

74% 74%

0%10%20%30%40%50%60%70%80%

April -Jun

2013

July -Sep

2013

Oct -Dec

2013

Jan -Mar2014

April -Jun

2014

Satisfaction Percentage

Satisfaction Percentage

86% 83%

81%

65%

70%

75%

80%

85%

90%

95%

100%

105%

Oct-Dec(2013)

Jan-Mar(2014)

Apr-Jun(2014)

Local Laws Customer Requests

% Responded to within 5 Days


Review of Operations

Strategic Planning

Current Projects The table below provides an overview of the projects currently underway in each of the sub programs in Strategic Planning

Regional & Local Area Planning Regional, Transport &

Infrastructure Planning Flood and Stormwater Studies

Draft Mackay Region Planning Scheme

Growth Allocation Model and population modelling

McCready’s Creek South Stormwater Trunk Infrastructure Study

Mackay City Centre Strategy and Urban Design Principles

Infrastructure Agreements Bakers Creek Stockroute Road East Stormwater Trunk Infrastructure Strategy

Review of rural residential planning assumptions

Transport modelling Voluntary mechanism for Stormwater Quality Management

Heritage Awards 2015 Review of Infrastructure Charges Framework & development of a Local Government Infrastructure Plan

Mackay Region Coastal and Inland Flood Hazard Adaptation Strategy

Project Updates

Project Status Indicative progress at current month

Stage 1

Initiation Centres Review

Amend DMRPS

Collective amendments

to DMRPS

May 14 June 14 –

Nov 14 Nov 14 – Dec 14

TBA

Stage 1

Initiation Draft

Study – Stage 1

Review Draft Study and

Scoping Stage 2

Stage 2 – Adaptation

Options and Consultation

Aug 13 June 14 Jun 14 – May 15

Jun 15 –May 16

Centres Review Council received a number of submissions on the Draft Mackay Region Planning Scheme (DMRPS) relating to the centres network as proposed in the draft planning scheme. Submissions ranged from centre networks, zoning of small centres and impact of centres growth on the City Centre as principal centre. These submissions are currently being reviewed.

Coastal and Inland Flood Hazard Adaptation Study (CIFHAS) The CIFHAS seeks to identify adaptation options that will minimise current and future impacts of flooding and coastal hazards. The first stage of the project involves identifying risks, exposed assets (privately and publicly owned) and initial adaptation options. An important part of this stage is to identify areas at risk of flooding by collating the findings of 10 separate existing flood studies. Council recently received a final draft Stage 1 report for review. The Stage 1 report will be tested and reviewed internally during the 2014/15 financial year, and adaptation options for further study investigated. The review will assist in scoping the way forward as part of Stage 2 (Adaptation and Consultation) of the study, which is expected to be compiled in the 2015/16 financial year.


Review of Operations Strategic Planning

Ongoing Activities

Voluntary Mechanism for Stormwater Quality Management Urban stormwater run-off contributes to poor water quality in waterways. This can contribute to the degradation of aquatic ecosystems and waterways. Recent reviews highlighted the need to adopt an alternative method for complying with stormwater quality requirements, including the preference for more effective regional solutions. Alternative mechanisms to achieve stormwater quality are being developed. The alternative mechanism for stormwater quality management will:

Seek to improve the current methods for water quality management, by focusing on regional water quality management in preference to small local systems, and improving the associated maintenance;

Have a non-worsening objective for water quality for the receiving local catchment; and

Will be a voluntary alternative to current stormwater quality systems for consideration by developers.

The detail of the policy will be submitted to council in July 2014.

FOCUS

Local Government Infrastructure Planning and Charging Framework

In Queensland, local authorities are responsible for the provision of local infrastructure networks, including: roads; water; wastewater; stormwater; and parks and land for community facilities. This infrastructure is necessary to manage growth and provide for new development in local communities. Local authorities levy infrastructure charges and impose infrastructure conditions on new development to contribute to the cost of providing this infrastructure. The Queensland Government has completed a review of the infrastructure charge. The new framework will be implemented through the Sustainable Planning (Infrastructure Charges) Amendment Act 2012, which is effective from 4 July 2014. The new framework is likely to have implications on several of Council’s policies, studies and operations, including the Draft Mackay Region Planning Scheme. Under the new legislation Council is required to prepare a

Amendments were made to the Sustainable Planning Act to implement a new infrastructure charges framework


Development Approvals

Volume of Operations No. of Applications Assessed

Planning

Activity levels are slightly below long term trend levels. Since the low point in January 2014 of 30 applications, the current activity levels are 53 per month. It is interesting to note that the overall activity from June 2013 to June 2014 has only slightly decreased from 57 applications per month to 53 or about 11%. However this activity level is significantly less than the previous year by about 30%. This reduction reflects a return to normal development activity levels.

Material Change of Use - Code

Material Change of Use - Impact

Reconfiguration of a Lot

Concurrency Agency

Amended Application

Combined Applications

Carried Forward New Completed

25

35

45

55

65

75

85

Number of Applications Received


Review of Operations Development Approvals

Operational Works

Plan Sealing

Minor Works


Value of Development

The total value of approved operational work for the month of June was $7,556,722 which is significantly lower than the total value for June 2013 of $13,374,787. The June 2014 total was also significantly lower than the previous month of May 2014 which had a total value of $12,301,138.

Value of Approved Operational Works Cumulative value of works to date

Engineering

The number of new Operational Works Applications received for the month of June was 9 which is slightly lower than the previous month of May. Development Engineering issued 10 approvals in June meeting all their targeted timeframes. 27 Operational Works have been carried forward; these applications may be under an applicant’s response period, an extension period or a Council issue period. The number of Survey Plans sealed in June was 15 which is a slight increase than the 12 Survey Plans sealed in the previous Month of May. 20 new Plan Sealing applications were received in the month of June, those that have not been approved for sealing are under assessment or on Action Notice (Information Request). 18 Plan Sealing applications have been carried forward. 48 new Minor Works applications were lodged in June. Throughout the month of June, 53 applications were approved with 58 still under review and have been carried forward.

Volume of Operations No. of Applications Assessed

$0

$20,000,000

$40,000,000

$60,000,000

$80,000,000

$100,000,000

$120,000,000

$140,000,000

$160,000,000

$180,000,000

$200,000,000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

2014 2013


Updates on Significant Developments Currently Being Assessed by Council

Applications Lodged for

Assessment

Developments

Approved

Operational Works Lodged

New Applications

DA-2014-138 92342 Bruce Highway, BALBERRA Application is for Undefined Land Use - (Bulk Organic Waste Recycling including Grease Trap & Bio-Solid Wastes & ERA 53 - Composting and Soil Conditioner Manufacturing (Open Window Composting & Green Waste Recycling)

OW Lodged

OW -2014-51 Civil Works at “The Beach” is located at Petrie Street,

East Mackay

17 Lots and 26 units

Application Approved

DA -2014-97 85 Sydney Street, MACKAY

Application is for Car Park - Extension to Existing Shopping Centre know as Sydney Street Markets. This is part 1 of the expansion of the shopping centre being the additional car parking area.

http://www.google.com.au/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=1YW1JU89zAnilM&tbnid=jSlIfV0Qk1IKFM:&ved=0CAUQjRw&url=http://iconbug.com/detail/icon/2884/blue-home-folder/&ei=JFW9UfuVJMnolAWxi4AY&bvm=bv.47883778,d.dGI&psig=AFQjCNHZD2lQ_MX0zU3O-qMNaWklnTXsoA&ust=1371448928462757

http://www.google.com.au/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=WOPSsdNJZRs9AM&tbnid=NWatY50GD-cL5M:&ved=0CAUQjRw&url=http://www.designdownloader.com/i/?id=check_05-20110903141249-00017&ei=VFa9Ueu4NorUkAWSj4DgDg&bvm=bv.47883778,d.dGI&psig=AFQjCNEv7ysdEwnTKUMZhN0UNHALSU4VWQ&ust=1371449290393658

http://www.google.com.au/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=c1KHoDk2VsCaBM&tbnid=NXEdehlZTDl8aM:&ved=0CAUQjRw&url=http://www.conversiondiary.com/2010/05/how-do-you-balance-action-and-trust.html&ei=iVi9UYmVI9DYkQXW3ICICg&bvm=bv.47883778,d.dGI&psig=AFQjCNFwPkAYNw2DBjcsejhObnzI3qrgbw&ust=1371449858773734


Works Commenced

Plans Sealed

OW Approved

OW -2013-168 Plantation Palms Stage 3C/3 802 Eimeo Road, RURAL VIEW 38 Residential Lots

Plans Sealed

SPCOM-2013-133

39 Smith-Cross Road, DEVEREUX CREEK QLD 4753

4 Lots

Endorsed Date 06 June 2014

Works Commenced

OW-2014-31 11-19 Wilson Street,

WEST MACKAY

http://www.google.com.au/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=mIiz-vqhzKMccM&tbnid=rjV_wSMkaNmbCM:&ved=0CAUQjRw&url=http://www.titanti.com/&ei=oFu9Uf7UN8nQkQXkm4HQBA&bvm=bv.47883778,d.dGI&psig=AFQjCNEf3zVemKNxbCEWLBfOhP2W-eGC3w&ust=1371450627435586

http://www.google.com.au/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=SFppJ0roKAFClM&tbnid=DzMZDBo9F3saeM:&ved=0CAUQjRw&url=http://www.jeffhaanen.com/speaking/&ei=vFy9UfDLJsfqkAWv3IDIBg&bvm=bv.47883778,d.dGI&psig=AFQjCNHzk7QUEDPoygIup8v-eqOb90kx2A&ust=1371450930761239


Development Services performance against legislative timeframes

MCU Code & Impact In June Material Change of Use Code and Impact applications met KPI targets. The following results were achieved.

MCU Code – 96% decided in 40 days with average being 15 days. This is consistent with the long term trend since January 2012 of 95% performance.

MCU Impact – 100% decided in 40 days with average being 26 days. This is consistent with the long term trend since January 2012 of 93% performance.

MCU Code & Impact Days to decide Material Change of Use applications

Reconfiguration of a Lot The following results were achieved in June for Reconfiguration of a Lot applications.

ROL – 100% decided in 40 days with average being 14 days in June. This is consistent with the long term trend since January 2012 of 93% performance.

The number of lots approved in the last financial year is similar to the previous 12 months but it is noted that the mix of lots reflects the current economic conditions being less residential lots produced in the last 12 months compared to the previous year.

It should be noted that since February 2013 the average number of days to decide ROL’s has been decreasing from 47 to 14 days. This is due to decreased activity levels but also improvement in development assessment practices over the year.

Reconfiguration of a Lot Days to decide ROL applications

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Jun-13 Sep-13 Dec-13 Mar-14 Jun-14

Target (85% in 40 Days)

MCU Impact

MCU Code

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%




Development Services performance against legislative timeframes

Operational Works The number of new Operational Works applications was received for June was 8. Out of these 8 new applications 2 Applications are Not Properly Made, 5 Applications are at lodgement stage and 1 Application is in the Information Request Period. The Application that is in the information Response Period does not have correspondence due until early in the New Year. Overall, IDAS timeframes for the month of June are going to be meet.

Operational Works Days to decide Operational Works applications

Plan Sealing

The Number of new Plan Sealing Applications received in June was 20. Out of the 20 new applications for the month, 15 Plans were sealed, those that have not yet been approved for sealing are under assessment or have had an Action Notice issued. 100% of applications have met their target of being issued in 20 days.

Plan Sealing Days to decide Plan Sealing applications

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%




Health and Regulatory Services

Client Requests

Overall, numbers of client requests received in June decreased by 4% when compared to the previous month with Local Laws requests decreasing by 10%. Despite the overall decrease, there was a 57% increase in Environmental Services requests and a 28% increase in Environmental Health requests, particularly in noise and food establishments.

The completion rate for all requests has remained steady. The event season is in full swing with Environmental Health Officers assessing increased numbers of applications and carrying out inspections with respect to conditions of approval, noise monitoring and temporary food. Vector Control Officers have continued their hard work in monitoring and managing mosquito numbers this month. The number of sites inspected decreased by 7% from last month with the area required to be treated decreasing by 44% from 3,200 hectares in May to 1,800 hectares in June. Mosquito numbers have generally reduced as expected for this time of year due to temperatures dropping and dry conditions prevailing.

Inspections

This table shows the premises inspected calendar year to date, June 2014 by the Environmental Health Officers.

Type Inspections

Caravan Parks 2

Food 200

Accommodation 30

Swimming Pools 20

Footpath Dining and Street Vendors

2

Environmental Relevant Activity

3

Volume of Operations No. of Client Requests Processed

Illegal or Non-Complying Development

Food Accommodation & Home-Based Business

Public Health & Safety and Environment

Abandoned Vehicles

Pools, Sewerage, Stormwater & Plumbing

Pest Management

Dogs and Other Domestic Animals



Review of Operations Health & Regulatory Services

Monthly Infringements Activity

Total Infringements issued from 01 June to 30 June 2014 was 555 Infringements required to be issued by Officers this month decreased but were in line with the monthly average. Numbers of infringements issued relating to regulated parking also decreased with 524 issued in June, compared to 622 in May. Infringements issued by Local Laws in June were 38% above average with 29 issued in the month

The table below provides a summary of infringement activity for Health & Regulatory Services for June 2014

Issued Paid Waived/voided Not Paid

All other infringements

$ Value $3,850 - - $3,850

# 7 - - 7

Animal Related

$ Value $4,840 - $440 $4,400

# 22 - 2 20

Development Compliance

$ Value $2,970 - - $2,970

# 2 - - 2

Environmental Protection

$ Value - - - -

# - - - -

Health Infringements

$ Value - - - -

# - - - -

Stormwater & Waste

$ Value - - - -

# - - - -

Vehicle Related

$ Value $35,035 $5,313 $1,969 $27,753

# 524 84 19 421

TOTAL $Value $46,695 $5,313 $2,409 $38,973

% 100% 11.4% 5.2% 83.5%

TOTAL # 555 84 21 450

% 100% 15.1% 3.8% 81.1%


YTD Infringements Activity

Total Infringements issued YTD 01 July 2013 to 30 June 2014 is 5,421. Just over half of all infringements issued in 2013/14 have been paid by offenders within the required timeframe. To date, 35.9% remain outstanding and are transferred to our collection process where they are issued a reminder notice and finally referred to the State Penalties and Enforcement Registry (SPER) for recovery.

The table below provides a summary of 2013/14 infringement activity for Health & Regulatory Services up to the end of June 2014

Outstanding

Issued Paid Waived/ Voided

Not Paid Reminder

Notice Issued

Referred to SPER

All other infringements

$ Value $58,300 $17,600 $15,950 $5,500 $2,750 $16,500

# 106 32 29 10 5 30

Animal Related

$ Value $64,570 $18,040 $7,040 $6,380 $6,160 $26,950

# 275 78 28 29 28 112

Development Compliance

$ Value $77,990 $34,210 $10,120 $16,170 $11,550 $5,940

# 42 17 7 8 6 4

Environmental Protection

$ Value $4,400 - $1,100 $1,100 - $2,200

# 3 - 1 1 - 1

Health Infringements

$ Value - - - - - -

# - - - - - -

Stormwater & Waste

$ Value - - - - - -

# - - - - - -

Vehicle Related

$ Value $343,849 $208,857 $38,907 $29,128 $11,836 $55,121

# 4,995 3,194 426 441 197 737

TOTAL $Value $549,109 $278,707 $73,117 $58,278 $32,296 $106,711

% 100% 50.8% 13.3% 10.6% 5.9% 19.4%

TOTAL # 5,421 3,321 491 489 236 884

% 100% 61.3% 9.1% 9.0% 4.4% 16.3%


Review of Operations Health & Regulatory Services

Current Month Value of Works

Average Dwelling Size 217m2 $293,418.82

No. of Detached Dwellings 50 $13,652,236.00

Average Value of Detached Dwelling - $273,044.72

No. of Attached Dwellings 11 $4,246,312.00

Average Cost of Attached Dwellings - $386,028.36

Additions and Alterations 11 $814,219.00

Total Residential Applications 61 $17,898,548.00

Total All Applications 142 $20,755,049.00

Vector Control

Sites Inspected Sites Treated Hectares Treated

150 87 1800 Ha

Building Works The table below represents the total dollar amount of building works carried out in the region for the month of June 2014

The table below represents the work carried out by the Vector Control team in June 2014.

Out and About River Sessions 2014

Two Environmental Health Officers conducted out of hours work at the River Sessions Festival that took place on 28 June 2014 at Mackay Showgrounds. The work included food hygiene inspections of food stalls operating at the event and noise monitoring to check for compliance with the noise limits stated in the Temporary Entertainment Event Approval that was issued for the event.


Business Support

Month’s Highlights Planning Advice enquiries remain consistent with previous months and in comparison to last year. 14% of June development applications were lodged on the 30th June. Progress has been made with the implementation of ePlan and Enquirer with project completion date scheduled for September 2014. This will be a significant improvement for clients access to planning information, providing 24/7 electronic planning advice. This month has seen a decrease in the number of subdivision plans endorsed however the lodgements have remained consistent with May. There was also a spike in lodgements towards the end of June due to the EOFY.

Volume of Operations No. of Requests Processed

Application Lodgement

Minor Works Processing

Planning Advice Enquiries

Subdivision Plans Being Assessed with Applicant

Communications and Events


Planning Advice

The table below represents the total number of planning advice enquiries handled by the Planning Advice Team as well customer satisfaction results.

Total No. of Planning Advice Enquiries

Total No. of Feedback Responses

Satisfaction with Planning Advice

132 0 N/A

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