David Lindstedt ( lindstedt.1@osu )

Enterprise Continuity Management Program

1David Lindstedt ([email protected])


Program Overview to the BCP Advisory Board

01/15/09


2

Agenda

• Continuity Plan Status and Objectives:– 2008– 2009– Beyond…

• LDRPS 10 Migration

• Annual “Reflections”

• BCP Federation

• Questions?


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Continuity Plan Status and Objectives

2008 FEMA-Led University-Wide Tabletop Exercise


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New ECMP Team Member!

• Matt Baldwin, CBPC• Over six years BCP experience with Nationwide and

Chase • Wealth of expertise with business continuity, IT DR,

and strategic direction


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OSU Plans in LDRPS (194 new in 2008)Area Current LDRPS Plans

Business and Finance* 67

CFAES (Columbus) 23

County Extension Offices* 89

Department of Athletics 24

Office of Academic Affairs* 16

Office of the CIO 14

Office of Human Resources 14

Office of Research 7

Pandemic Flu (all areas) 61

Regional Campuses (incl. all Wooster / ATI) 47

Student Life 57

Other (University Communications, etc.) 5

Templates, BEAP, etc 41

Total 459


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Active Work Group Status


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4-Year Non-Academic Rollout Schedule


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Partnerships and Collaboration

• Planning Partners– B&F = Gabrielle Reissland – County Extension Offices (88) = Aletha Reshan – OAA = TBD (Q1 09?)

• Business Resilience Group (BRG)– Emergency and preparedness reps from across the

university and medical center– Shared resources, information, expertise, and lessons

learned– Enterprise-wide coordination – (2009 = Virtual EOC software customization and

administration)


Flow of Incident Response

AC

TIO

N

(+ O

wne

r)

Evacuation / Shelter-in-Place

(All Affected)

Emergency Response (Fire Dept., Public

Safety, EHS, Others)

Gui

ding

D

ocum

ent

Business Continuity (Individual Units /

Departments)

University Emergency Operations Center (EOC) if needed

(University Leadership)

Building Emergency Action

Plan [formerly EOEP] (EHS)

Federal, State, Local, and OSU

Guidelines

Comprehensive Emergency

Management Plan (Emergency Management Coordinator)

Continuity Plans (Individual Units /

Departments)

Time


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LDRPS 10 Migration


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L10 Conversion and Upgrade

• Requirement = Migrate from the LDRPS 9.1 platform to the redesigned 10 platform by December 2008

• 954 plans and 849 users from 10 universities successfully migrated

• Go Live = 07/21/08 • On time and on budget!!

ID Task Name Work Actual Work RemainingWork

Duration Start Finish

0 LDRPS 10 Upgrade Project 1,027.82 hrs 1,027.82 hrs 0 hrs 57.11 wks? Thu 7/5/07 Wed 8/13/08


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Advantages of New L10 System

• New look and feel (takes “old” users some getting used to)

• “Tighter” navigation• 100% customized plan navigator steps• Spell check!! • Better enterprise-level reporting capabilities


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New Dependency Mapping Capabilities(will take time to build, implement, and report)


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OSU L10 User Support Web Site and Training Videos


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Annual “Reflections”

2008 OHR Cross-Departmental Integrated Tabletop Exercise


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Vision

• The ECM Program will:– Serve as industry experts– Collaborate with all

“university resilience” entities– Partner with all areas to:

• Complete an SEM and BCP plan• Review and update the plans every six months• Exercise all plans annually

– Provide leadership in the Central Ohio community


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Our Efforts are Having a Positive Effect!

• Anecdotal Evidence:– Tunnel fire

• Those who had plans…• …and those who did not.

– Wind storm


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What We’ve Done Well

• Flexible schedules and nimble response

• Templates, cheat sheets, and “quick start” guides

• Train-the-trainer (and early adopter)

• Leader in Higher Ed• Publications and

presentations• Many accomplishments

(see handout)


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Concerns for 2009

• Participation (170 cancelled workgroup sessions in 2007 and 2008)

• Bringing completed areas back for six-month updates and annual exercises

• Bringing on the Schools and academic areas• Synthesizing and prioritizing processes and functions

across silos


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Recommendations from the BCP Steering Committee to CIO Starkoff

• Charge a member (existing or new) of the University Emergency Operations Center (EOC) to address continuity management concerns

• Encourage OSU Senior Leadership to “strengthen and promote” the university’s commitment to continuity planning

• Encourage Vice Presidents’ review and involvement

• Establish the Enterprise Continuity Management program as an OSU “Office”

• Hire a 4th FTE for the Enterprise Continuity Management program

• Encourage Board of Trustees members to inquire about continuity plans

• Coordinate with the OSUMC


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BCP Federation

2008 Student Health Center Tabletop Exercise


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Reminder of Objectives

• Share costs (determined by percent of institution’s total operating budget)– LDRPS software annual license– LDRPS administration (mostly = OSU ECM

Program staff)• Share best practices

– Quarterly conferences – Annual “summits”

• Note: Renegotiation of MOU = July, 2009


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BCP Federation

• Program underway:– CSU– MU (dropping out of BCP Fed)– OU– WSU

• Program starting:– UA

• Program pending:– NEOUCOM– UT– YSU– Shawnee State University– Ohio Board of Regents

• OSU continues to provide support for all institutions:– Regular SOR data

imports (employees, vendors, etc.)

– Customizations– LDRPS v10 expertise– General leadership

• Top issues:– Funding– July ’09 renewal of MOU


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Questions and Discussion

2008 RecSports Tabletop Exercise

David Lindstedt ( lindstedt.1@osu )

Documents

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