ControlMaestro2013 ReleaseNotes En

ControlMaestro™ 2013

Release Notes

Release notes of the new features and

improvements of the new ControlMaestro

2013 version

ControlMaestro 2013 Release notes v01A – 26/06/2013 Page 1

ControlMaestro 2013

Release Notes v01A

Contents

1. Prerequisites for installation ........................................................................................................... 3

2. Installation instructions .................................................................................................................. 3

3. New features ................................................................................................................................... 4

3.1. Studio ...................................................................................................................................... 4

3.1.1. Multi Edit Tags and Alarms ................................................................................................. 4

3.1.2. Image Shortcuts .................................................................................................................. 4

3.1.3. PNG support ........................................................................................................................ 4

3.1.4. Image Animation Format .................................................................................................... 5

3.1.5. Remote Desktop.................................................................................................................. 5

3.1.6. Online Logged User ............................................................................................................. 6

3.1.7. Errors Files ........................................................................................................................... 6

3.2. LDAP ........................................................................................................................................ 6

3.2.1. Online connection ............................................................................................................... 6

3.2.2. Offline connection ............................................................................................................... 6

3.2.3. New user management parameters ................................................................................... 7

3.2.4. Changing LDAP password from ControlMaestro ................................................................ 7

3.2.5. Password expiration notification ........................................................................................ 9

3.3. HTML template ..................................................................................................................... 10

3.4. Alarms ................................................................................................................................... 11

3.4.1. Alarms in SQL .................................................................................................................... 11

3.4.2. Remote SQL ....................................................................................................................... 11

3.4.3. Station Properties – VFI .................................................................................................... 11

3.4.4. SQL Server setup ............................................................................................................... 12

3.4.5. SQL Management Tools .................................................................................................... 12


ControlMaestro 2013 Technical notes

3.4.6. Alarms Acknowledgment .................................................................................................. 13

3.4.7. Alarms Inhibition with Time Out ....................................................................................... 14

3.4.8. System Alarms ................................................................................................................... 14

3.4.8.1. Central UM Connection Loss System Alarm ................................................................. 14

3.4.8.2. Hardware Protection Loss System Alarm ...................................................................... 15

3.5. Audit Trail .............................................................................................................................. 15

3.5.1. Alarm Management actions .............................................................................................. 15

3.5.2. Filter actions to log............................................................................................................ 16

3.5.3. Tag Assign action ............................................................................................................... 17

3.6. New languages: Hungarian and Portuguese ......................................................................... 17

3.7. Drivers ................................................................................................................................... 17

3.7.1. OPC Generating custom alarms ........................................................................................ 17

3.8. BACnet B-AWS certification .................................................................................................. 20

3.8.1. BACstac update ................................................................................................................. 20

3.8.2. BACnet BAWS 2009 Certification ...................................................................................... 20

3.8.3. Improved BACnet COVP .................................................................................................... 20

3.8.4. BACnet dynamic window .................................................................................................. 20

3.8.5. Other driver enhancements .............................................................................................. 21

3.9. Web Components ................................................................................................................. 22

3.9.1. EWP Web Service Configuration ....................................................................................... 22

3.9.2. EWP Web Components Log on ......................................................................................... 23

3.9.3. List Viewer ......................................................................................................................... 23

3.9.3.1. Configuration ............................................................................................................ 24

3.9.3.2. Actions....................................................................................................................... 24

3.9.4. BACnet UI HTML ................................................................................................................ 24

3.9.5. Event Viewer ..................................................................................................................... 25

3.9.6. Configuration ................................................................................................................ 25

3.9.7. Actions........................................................................................................................... 27

4. Changelog...................................................................................................................................... 28


1. Prerequisites for installation A back-up of the existing installation must be made prior to installation.

Supported Operating Systems and SQL servers

Windows 2008 server R2 (multi-language, 64 bit)

Windows 2003 server R2 SP1 (multi-language, 32 bit)

Windows 7 SP1 or higher (multi-language, 32 bit and 64 bits)

Windows XP SP3 or higher (multi-language, 32 bit)

SQL Server 2005, 2008, 2008 R2, 2012 : all versions including Express Edition

Operating environment

It is strongly recommended that you install ControlMaestro only on the machine (hardware or virtual)

used for your project. It is also recommended to use a 64 bit operating system.

System requirements

N.B.: The Windows Operating System installed may require more resources than those

recommended for ControlMaestro (for example Windows 2008 R2 Server I7 processor / 8GB RAM).

Processor: Intel I5 – 2.1 GHz (recommended: Intel I7 2.4 GHz or higher). ControlMaestro

supports multi-processor architectures, dual-core processors, chipsets using 'hyper-

threading' technology.

Memory: 4 GB (8 GB recommended).

Hard disk: min. 500 GB.

Graphic card: 512 MB (1 GB recommended).

Monitor resolution: 1280 x 1024 or higher (1920 x 1080 recommended).

Mouse: any PC-compatible mouse.

USB port: required for the dongle.

TCP/IP configuration: IP address can be fixed or provided by a DHCP server.

Web server: a web server is required for publishing the application. MS IIS (Internet

Information Server) version 7 or higher is recommended.

Browser: Java and JavaScript must be activated. Cookies should be allowed. For Control Maestro web pages, any browser with JAVA plug-in is supported.

Internet Explorer version 8 minimum

2. Installation instructions 1. Close all ControlMaestro applications.

2. Close all other applications and disable any anti-virus programs.

3. If an existing application has been upgraded, read the document carefully.

4. Run the installation program.

5. Follow the instructions.



3. New features

3.1. Studio

3.1.1. Multi Edit Tags and Alarms It is possible to select multiple elements and change their common properties to do so, select

multiple tags or alarms, right click and select Modify.

Properties that can be changed:

Tag: group, sample, tag type, record, start-up value, lock, alarm, multi-state, SoftPLC

(without name and address);

Alarm: All properties except alarm condition and alarm description.

The properties that cannot be changed are locked (disable).

The properties that have been changed are highlighted in yellow.

3.1.2. Image Shortcuts In Image editing mode, the following shortcuts are added:

Ctrl+E Display the selected item(s) Properties.

Ctrl+PageUp Bring to Foreground the selected item(s).

Ctrl+PageDown Send to Background the selected item(s).

F11 Toggle display of toolboxes (hide the toolboxes currently displayed / restore the hidden

toolboxes).

F12 Toggle full-window mode (remove all the toolbars, status bar, and border / restore the

hidden bars and border).

Shift+<Arrow> Move the selected item(s) in the direction given by the <Arrow>. <Arrow> can

be one of the following keys: Left, Right, Up or Down.

Ctrl+Shift+<Arrow> Same as Shift+<Arrow>, but 'faster' (step of moving is higher).

All these new shortcuts are enabled by default. They can be disabled by adding the following line in

apptune.dat:

DISABLE_SHORTCUTS=YES

Note: adding this option will disable only these new shortcuts. The shortcuts from former releases

will remain active.

3.1.3. PNG support PNG Image file format is now supported for the images. It can be used in both Web and Studio

images.

Please note that when PNG images are used in web, they will use the alpha transparency channel

contained in the image itself, whereas in the studio background transparency has to be defined.


3.1.4. Image Animation Format It is possible to create an animation based on a .zip package containing several png pictures.

When importing the ILS file, it will rely on the existing OBJECT SGF type. A .zip package will be

referenced. The .zip package will be standard zip with no password. ZIP Package will contain flat files

with no hierarchy. The PNG files must have the same size in width/height.

The transparency color (R,G,B) will apply to all images in the package, so they must be created that

way. One file will be used for configuration, config.xml.

ILS Example:

OBJECTS:

OBJECT SGF 1 {

TRANSPARENT COLOR = (255,255,255) LAYER="BASE" [ <5120,-19968> <22759,3561> ]

".\ventilation_on.zip|mytagName_canBeOptional "

}

Config.xml example:

<?xml version="1.0" encoding="UTF-8" ?>

<Animation>

<Default timer="500">

<Image filename=”001.png”/>



</Default>

<Interval start="10" end="19" timer="500">





</Interval>




</Interval>




</Interval>

</Animation>

3.1.5. Remote Desktop Dongle can be used with Remote Desktop. User can use the RUS tool and start ControlMaestro

while working through RDP connection.



3.1.6. Online Logged User In a Web project, it is possible to display the local logged-in user. The tag SYS_OPERATOR is used to

display the user name online when the internet browser is being used, and it works per session.

3.1.7. Errors Files Errors files management has been improved:

A new folder "\Logs" is created in the project and will contains per sessions logs file in compressed

format (zip). At application start-up, errors.dat file from previous session is zipped and moved to the

Logs folder. The file is renamed as “errors_YYYY-MM-DD_hh-mm-ss.zip” with date and time of the

zipping action.

Errors parameters are now applied to the \Logs folder:

Size of files in Logs folder exceed the Maximum Historical Size, the oldest files are deleted.

Number of files in Logs folder exceed the Maximum Session Count, the oldest files are

deleted.

3.2. LDAP LDAP import from Active Directory has been improved:

User interface enhancements for synchronization: - Possibility to filter users and groups list for easier selection.

Performance improvements for synchronization: - Using SSL connection for security and paginated mode to retrieve users in order to

handle big directories efficiently.

Use of password expiration from LDAP: - Password validity is using expiration date from LDAP server. If server is offline, a

grace period can be set to allow offline login.

3.2.1. Online connection When an operator or an application developer successfully authenticates in ControlMaestro with his LDAP identity, he will be prompted to change his password if it has expired. Until the user enters a correct new password, he will not be able to authenticate himself. When an operator or an application developer successfully authenticates in ControlMaestro with his LDAP identity, if his password reached its expiration date notification, the user will be notified and be offered to change his password. From now on, once a user is authenticated, his LDAP user name and password will be cached in ControlMaestro. For security reasons, the password is encrypted using MD5. These data is valid for a fixed limit of time.

3.2.2. Offline connection An operator or an application developer will be able to authenticate in ControlMaestro when the LDAP is not reachable. This feature requires two conditions: The user must have authenticated himself in online mode in a previous session in order to have his identity cached in ControlMaestro. The cached data needs to still be valid: it expires when the expiration date has passed. The offline connection status will be notified to the current user by displaying a warning dialog box.


Note: the reason why the Windows AD server is not reachable will not be displayed to the user.

3.2.3. New user management parameters In user management properties, a new group box “LDAP bidirectional connection management” is added. Inside this group box, two new fields are created:

“Cached data is valid for [10..30]: days” “Password expiration reminder [3..14]: days”

3.2.4. Changing LDAP password from ControlMaestro An operator will be able to change his LDAP account password inside ControlMaestro in runtime mode only (not available from the studio), using the new fast action: ChangeLdapPassword. This feature will be available both in studio image and web application.



This fast action can be called in two different configurations:

Change current user password: user name field is disabled.

Change user password: user name is enabled, allowing any LDAP user to change his password.

ChangeLdapPassword will inform the user of the following events by displaying a warning dialog box:

Unknown user or incorrect old password.

New password and confirm password do not match.

Password cannot be changed, cached password is not valid: this might happen if the user did change his LDAP password on a different station whereas he was authenticated in ControlMaestro.

Note: No other error message will be displayed. Important: Modifying user password requires the Windows AD to support TLS in 128 bits on port

636.


3.2.5. Password expiration notification Notification of current user password expiration will be processed in a system alarm object. The alarm will be raised when ControlMaestro detects that the current user password has expired. The expiration date notification will be displayed on login in online mode only.

A new tab is added for “LDAP password expiration”.

Password expiration notification.



3.3. HTML template The HTML template has been redesigned to allow users to use their own report template and

perfect the printed version.

It is now possible to add some HTML types which can be defined as header, footer and approval.

Three directories: “Header”, “Footer” and “Approval” files are found in the product installation

HTML template folder.

These files can be chosen when generating a new HTML Template.

It is now possible to choose between the following modes:

Default: as previously, the configuration from the event summary is used.

Start: a new summary is added with the filters saved in the event summary properties, but

all alarms started in the date range are defined during generation.

End: a new summary is added with the filters saved in the event summary properties, but all

alarms ended in the date range are defined during generation.

Ack: a new summary is added with the filters saved in the event summary properties, but all

alarms acknowledged in the date range are defined during generation.

Note:

When printing an event summary which displays comments: a new row containing the full comment

is added below the alarm.


3.4. Alarms

3.4.1. Alarms in SQL Alarms history can now be archived in SQL Database. SQL History format is applied for Tags and

Alarms at the same time.

Note project on migration:

At start-up, if the project was using SQL for Tags history, then Alarms history will also use SQL. By

default the DSN will be the same as the one used for Tags.

3.4.2. Remote SQL ControlMaestro can now relies on distant SQL Server Databases.

In order to allow multiple applications to connect to the same remote server and to avoid any

overwriting of databases, a prefix must be added to the database name for each application.

Note:

When a remote server is used to store the databases, it is not allowed to attach and detach them.

Before launching the application, the databases must be created or attached manually on the distant

server. Naming convention: prefix_VfiTag and prefix_VfiAlarm.

3.4.3. Station Properties – VFI When SQL format is selected, it is no longer allowed to use back other formats. Therefore, all

controls related to Other Formats are disabled.



3.4.4. SQL Server setup The SQL Server Setup dialog box is now used to configure Tags or Alarms connections for both local

and remote SQL Servers.

In that example, the databases will be named “MASTER1_VfiTag” or “MASTER1_VfiAlarm”.

3.4.5. SQL Management Tools As for Tags, actions available for Alarms management are: backup/restore/import.


3.4.6. Alarms Acknowledgment Two options, “Force Comment” and “Force Sign In” are added to the alarms definition, in order to

force the user to sign in and/or to enter a comment to the alarm when acknowledging.

When acknowledging, the Force Sign in dialog box asks the user to confirm its password, when at

least one of the selected alarms has the option Force Sign In activated.

When acknowledging, the Force Comment Dialog Box asks the user to enter a comment when at

least one of the selected alarms has the option Force Comment activated.



3.4.7. Alarms Inhibition with Time Out After a defined timeout, in millisecond, a tag will not inhibit an alarm anymore even if the condition

is still valid.

The maximum value is 4294967295 milliseconds (about 49 days).

3.4.8. System Alarms The System Alarms configuration has been improved, all system alarm’s tabs are grouped into one

tab “System Alarms”.

3.4.8.1. Central UM Connection Loss System Alarm When the application loose the connection to the central UM database, a system alarm "Connection

to the User Management central database has been lost" is raised.


3.4.8.2. Hardware Protection Loss System Alarm When the application loses its hardware Protection dongle, a system alarm "License hardware key

could not be found!" is raised.

3.5. Audit Trail

3.5.1. Alarm Management actions The category “Alarm Management Actions” is added to the audit trail, with 4 actions:

“Acknowledge alarm” from Image, Event Summary or Auto acknowledgement:

o Time = Acknowledge time

o User = User that acknowledged the alarm (for AutoAck alarm, User = “AutoAck”)

o Info1 = Alarm description

o Info2 = Alarm family

Note: All alarm information can be retrieved with Alarm history.

“Alarm Definition Modification”:

o Info1 = Previous alarm Family

o PreviousTagStr = Previous alarm Condition

o Info2 = New alarm Family

o TagStr = New alarm Condition

o User = User that modified the alarm

“Alarm Definition Creation”:

o Info2 = New alarm Family

o TagStr = New alarm Condition

o User = User that created the alarm

“Alarm Definition Deletion”:

o Info1 = Previous alarm Family

o PreviousTagStr = Previous alarm Condition

o User = User that deleted the alarm



3.5.2. Filter actions to log Audit Trail actions can be filtered for logging.

The dialog box has been updated: Station Properties – Audit Trail.

By default, “Enable Filter Actions to Log” is unchecked all types of Audit Trail actions are logged.


3.5.3. Tag Assign action The Tag Assign action is now logged from:

Single Tag dialog box in Studio

MultipleTag dialog box in Studio

TagLock dialog box in Image

Fast action “Set tag Value”

List Viewer

3.6. New languages: Hungarian and Portuguese ControlMaestro is now available in Hungarian and Portuguese.

This language has been added to the current set of available languages:

English

French

German

Italian

Spanish

Hebrew

Japanese

Korean

Czech

Polish

Russian

Chinese

Hungarian

Portuguese

3.7. Drivers

3.7.1. OPC Generating custom alarms The OPC AE client has been improved to allow the user to choose all attributes of the generated

alarm.



The new dialogue box enables the selection of all attributes of the alarm:

Notes:

For the Text and Family edit fields it is now possible to choose a combination of the OPC Event

properties. By typing the ‘%’ character a context menu appears with the available event properties,

and once validated the chosen property is enclosed by the‘%’ character (so when the alarm is

generated all the properties enclosed by ‘%’ are replaced by the value of the chosen property of the

released event). For a list of all available properties and their description, see section 5.6.1.1.1 of the

OPC AE 1.1 Specification. The properties are listed below:

wChangeMask, wNewState, szSourceName, ftTime, szMessage, dwEventType, dwEventCategory, dwSeverity,

szConditionName, szSubconditionName, wQuality, bAckRequired, ftActiveTime, dwCookie, szActorID.

The following dialogue boxes appear by clicking consecutively on the buttons “Edit groups…”, “Edit

user fields…” and “Action on alarm…”:



3.8. BACnet B-AWS certification

3.8.1. BACstac update The ControlMaestro BACnet driver now uses the latest version of BACstac. (version 6.3d).

The BACstac setup is located under the program installation folder: \Bin\Drivers\Bacnet install

3.8.2. BACnet BAWS 2009 Certification ControlMaestro 2013 and its BACnet driver are BACnet BAWS 2009 certified. The product

successfully passed the tests for Certification 2009. To qualify for this, we added some features:

Using DS-WPM-A

Upgrade for DS-AV-A & DS-AM-A

Upgrade for AE-AVN-A

Upgrade for AE-AVM-A

Using AE-ELVM-A & T-AVM-A

Check SCHED-AVMA

3.8.3. Improved BACnet COVP To use the complete capabilities of ELUTIONS and BACnet devices, the driver uses the COVP feature.

Define a tag In Monitor linked to a BACnet Object Property in COV mode, and it will automatically be

used as “in monitoring with COV” mode. That means that dynamic subscription is performed on the

device.

3.8.4. BACnet dynamic window The BACnet dynamic window has been completely redesigned. It is available both in Java and HTML.

It allows viewing and modifying all property values of an object.

As an example, here is the LOOP object displayed in the BACnet HTML window.


3.8.5. Other driver enhancements COV in monitor: this allows to subscribe COV for a tag only when it’s used (viewed in an

image for example).

New objects and properties of 2009 standard version are integrated.

Display of ControlMaestro alarm classes and user field names in interface.

Better handling of master/backup.

Object Generator: use of “max-pres-value” and “min-pres-value” of EDE to set tag limits.

New value types like “octet-string”, “timestamp”, “address-binding” are now editable.

Ability to store string values from “trend-log” into tag history, and support for “trendlog-multiple” objects.

Single array item edition is now possible from BCC.

Support of “record-access” method to read and write file objects.

BACnet event details can be stored as comments in alarm history.

And many fixes to improve reliability, performance.



3.9. Web Components

3.9.1. EWP Web Service Configuration The EWP Service Configuration is a wizard to configure the EWP Web Service. The configuration

interface is launched from the control Panel of ControlMaestro 2013.

The interface allows you to configure a database. You can select a local or remote database server,

his name, and configure the connection to the database. After validating the connection, you can

Start/Stop/Restart the EWP service and select the log level.


3.9.2. EWP Web Components Log on From the toolbar, click on the following button to start EWP web site.

3.9.3. List Viewer The List Viewer is a new web application based completely on HTML 5 (works on all web browsers as

well as smartphones and tablets) that allows users to display data point lists with values. Within the

viewer it is possible to open Java images, Java charts and other elements where a data point is used.

The data point values can be modified from here and all data point information is displayed, such as

alarms, etc.



3.9.3.1. Configuration

Allows to choose data points to be displayed directly through filters.

Allows to configure the column filters, etc.

3.9.3.2. Actions

The list of possible actions on selected one data point is:

Refresh : Unit is in seconds, refresh the list of data points displayed for the current tab

Clear Search : Clears the filters from the column headings and refreshes the grid

Event Summary : Displays the Event Summary defined in the configuration dialog

Configure : Shows the configure dialog above

Add to CMTrends : Adds the tag to the CMTrends addon (optional)

BACnet Object View : displays the BACnet object viewer for the selected tag

Goto Image : Loads an image linked to the tag

Tag Value : To set the tag value

History Viewer : Shows history of selected tag

Print Preview : Displays a prevent preview of loaded data.

Export : Exports loaded data as CSV

3.9.4. BACnet UI HTML Allows to display Bacnet Objects in HTML from ListViewer.


3.9.5. Event Viewer The Event Viewer is a new web application based completely on HTML 5 (works on all web browsers

as well as smartphones and tablets) that allows users to display and control alarms. It relies on major

features from Event Summary.

Note:

Event Viewer will require to create new configurations, as it is independent from event summary.

3.9.6. Configuration

The Event Viewer requires that Alarms history are configured to use SQL. See ‘Alarms in SQL’,

above.

Filter Selection



Display Options

Configure Options


3.9.7. Actions

The list of possible actions on one or multiple selected alarms is:

Refresh : Refresh the list of events displayed

Filters : Choose between live or historical events. Select live alarm filter. Select historical event

period, status, target, etc parameters

Display : Choose font, columns displayed, color of text and background, loading and access options

Configure : Choose allowed operations, action on double click, number of alarms to display, etc

Go to Zone : Loads the Java web image for an alarm

Assist : Displays an assist text file if defined in the alarm

Ack Selected : Acknowledges an alarm

Ack All : Acknowledges all alarms displayed in the Event Viewer

Force End : Ends an alarm

Messages : Allows user to add a message to the alarm list (or edit one that already exists)

Comments : Add comments to an alarm. View existing comments on an alarm

Inhibit Selected Alarm Levels : Inhibit the selected alarm

Alarm Level Inhibition : Inhibit alarms by their level

Set Handler Name : Set the handler name for an alarm

Print : Prints the alarms in the grid

Export : Exports the alarms in the grid



4. Changelog ControlMaestro 2013 integrates all fixes from ControlMaestro 2011 update 28 plus the following

additional list.

Ticket Number

Description

6203 Alarm texts with accents are corrupted in history alarm files after migration from CM2008 to CM20011.

6262 Macro are lost during a migration from CM2008 to CM2011 pp28 or CM2013 beta.

6250 History status filters from print menu from event summary in history mode has no sens

6244 Window "Alarm Definition: New alarm" opened after creation of a new alarm

6243 State property from tag with context has wrong animation through network

6241 LDAP: merge or overwrite possibility

6232 Multilanguage import gives wrong tag name

6231 In history mode, charts shows time and value in the future (using crosshair)

6227 Multi State displaying is limited to 100 in the tree view in the studio.

6219 Problem when more than one multistate defined

6190 BCC:Trendlog only after Restart visible in BBC history card

6154 German : The button Quiet in the web popup is not well translated

6107 Distant server should be replaced by remote server in VFI.

6106 Local server are not shown when using VFI with Windows 7 64 bits.

6105 Multi states not visible when we want to add it to a tag.

6053 Active Directory : Label fail on first popup

6050 BACnet schedule state name with more than 6 characters are not correctly displayed (truncated)

5991 Crosshair behaves different in real time mode and non real time mode

5990 Number of BACnet alarms is false in event summary with web desktop

5966 Filteredtrigger use position of screen resolution

5950 When minimizing an image which was in full screen it is reloaded in small window.

5904 Severity of the event summary is changing (ex: from 100 to 50 000)

5890 Tooltips with tag context doesn't work in web

5868 No error message when 2 stations with same name and ID on the same Network.

5844 Alarm History are no more visible in the Web, but there are displayed in the event summary

5795 Audit Trail : Crash when trying to activate Audit Trail function

5766 Station Properties, User tab - Allow edit boxes (Default and logout user/password) to process Unicode

5758 Cluster: If you are using a formula 1-@ in the cluster definition, the instance will not correctly

5753 The Fast Action LoadHtmlPage use a default path instead of browsed path

5703 Charts : crash if we close a chart when the properties window is open

5702 HTML template: UTF8 user name doesn't supported in the Header and the Print Preview

5679 Missing macro in image is only showing 'missing macro (trigger)' in the .mis file without the Macro name

4415 Popup buzz for severity 50000 does not work

4238 On web image, transparent buttons have been displayed with white color.

3119 Default timeformat in alarm properties should be "DATE+TIME" instead of "DAY+TIME"

2027 AAM - user properties - there is a mix of icons for the different services

www.elutions.com

ELUTIONS Inc. 601 E Twiggs Street,

Suite 300 Tampa, Fl 33602

USA tel +1 (813) 419-5500

fax +1 (813) 419-5501 [email protected]

ELUTIONS Parc Technologique de Lyon

12 allée Irène Joliot-Curie, Bât. B1 F-69791 Saint-Priest Cedex

France tel +33 (0)4 72 47 98 98 fax +33 (0)4 72 47 98 99

[email protected] ELUTIONS BV

Concordiaweg 149-151 Postbus 351

NL-4200 AJ Gorinchem Nederland

tel +31 (0)183 646 303 fax +31 (0)183 621 601

ELUTIONS Ltd The Gate Hotel, Scotland Gate

Northumberland NE62 5SS

UK tel +44 (0)7730 767355

ELUTIONS Inc. 601 E Twiggs Street,

Suite 300 Tampa, Fl 33602

USA tel +1 (813) 419-5500

fax +1 (813) 419-5501 [email protected]

ELUTIONS Parc Technologique de Lyon

12 allée Irène Joliot-Curie, Bât. B1 F-69791 Saint-Priest Cedex

France tel +33 (0)4 72 47 98 98 fax +33 (0)4 72 47 98 99

[email protected] ELUTIONS BV

Concordiaweg 149-151 Postbus 351

NL-4200 AJ Gorinchem Nederland

tel +31 (0)183 646 303 fax +31 (0)183 621 601

ELUTIONS Ltd The Gate Hotel, Scotland Gate

Northumberland NE62 5SS

UK tel +44 (0)7730 767355

http://www.elutions.com/

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