Consumer Web Platforms & Customer Acquisition

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Evolution of Platforms + Successful Platform Monopolists IBM = Big Iron (1970s-1990s) Intel = Integrated Circuit (1980's-curr.) Microsoft = Desktop (1990's - mid 2000’s) Cisco = Network (1990's- curr.) Google = Search Act II (2000- curr.) PayPal = Online Payments (2000-curr.) Apple = iTunes + iPod (2003- curr.) YouTube = Online Video (2006- curr.) AOL = Email + Gated Internet (1992-2001) Yahoo = Search Act I (1994- 2000) Amazon = Books/New Goods (1995-curr.) eBay = Used Goods (1995- 2004) Craigslist = Classifieds (1998-curr.) Friendster = Social Networks vI (2003-2005) LinkedIn = Prof. Social Networks (2003-curr.) MySpace = Social Networks v2 (2005-2007) Facebook = Social Networks v3 (2007-curr.) Twitter = Social Networks v3.5 (2008-?)

Transcript of Consumer Web Platforms & Customer Acquisition

Page 1: Consumer Web Platforms & Customer Acquisition

Evolution of Platforms +Successful Platform Monopolists

• IBM = Big Iron (1970s-1990s)• Intel = Integrated Circuit (1980's-curr.)• Microsoft = Desktop (1990's - mid 2000’s)• Cisco = Network (1990's-curr.)

• Google = Search Act II (2000-curr.)• PayPal = Online Payments (2000-curr.)• Apple = iTunes + iPod (2003-curr.)• YouTube = Online Video (2006-curr.)

• AOL = Email + Gated Internet (1992-2001)• Yahoo = Search Act I (1994-2000)• Amazon = Books/New Goods (1995-curr.)• eBay = Used Goods (1995-2004)• Craigslist = Classifieds (1998-curr.)

• Friendster = Social Networks vI (2003-2005)• LinkedIn = Prof. Social Networks (2003-curr.)• MySpace = Social Networks v2 (2005-2007)• Facebook = Social Networks v3 (2007-curr.)• Twitter = Social Networks v3.5 (2008-?)

Page 2: Consumer Web Platforms & Customer Acquisition

Social Platform Wars (circa late 2007 / early 2008)

Missing:• Twitter• Apple/iPhone• Zynga/SGN/+• Microsoft• Ning• MMORPGs• FriendFeed• (many others)• (intl players)

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Startup Metrics for Pirates: AARRR!