CAN is an unprecedented, multi-organizational partnership among some of the nation's leading nonprofits and disaster relief organizations.

Working in tandem with state and local relief agencies such as VOADs, CAN is forging a new model of disaster recovery and preparedness for the United States.

Why CAN?

GAO Report, December 2002

September 11: More Effective Collaboration Could Enhance Charitable Organizations’ Contributions in Disasters

“Public and private agencies could better assist survivors by coordinating and sharing information with each other.”

 “Planning for the role of charitable aid in disasters could aid the recovery process for individuals and communities.”

The Coordinated Assistance Network is a partnership, lead by our steering committee

National Participating AgenciesAmerican Red CrossBoat People SOSChristian Reformed World Relief CommitteeChurch World Service, IncFEMAHands on USAHabitat for HumanityHope Coalition AmericaInternational Relief and DevelopmentLutheran Disaster ResponseMennonite Disaster ServicesNational Alliance of Vietnamese American Service AgenciesNational Center for Missing and Exploited ChildrenNational Council on AgingNational Disability Rights NetworkNational Spinal Cord Injury FoundationPresbyterian Disaster AssistanceSociety of St. Vincent DePaulThe Salvation ArmyTzu Chi FoundationULM ReliefUnited Methodist Committee on Relief

VN Teamwork

365 days a year CAN 2.0 tools for Long Term Recovery Groups, VOADs, Non Profits, Govt.

Client Registry- and Formbuilder CAN 2.0

Resource Database

Pilot communities have developed preparedness tools

Collaboration Tool Kit

Forums

Community Calendar

NVOAD portal –ways to share information among VOADs

Disaster specific portals

211/UW/CAN Project putting an MOU in place before the disaster…

Training year round to learn the tools

CAN is about the 4 C’s Coordination, Collaboration, Cooperation, Communication

As of January 2008 Partner Agencies across the country plus

National (local affiliates) Active and Inactive Users Agencies for Referrals all states Resource Services for Referrals all states Overall Clients Client Services in all states

301

5,756

15,638

36,005

460,965

$10,323,208

Who CAN serves

For major disaster relief organizations - CAN is supporting a collaborative, coordinated approach to disaster relief at national and local levels.

For deployment communities - CAN is sharing experiences and successes while improving client service to create a coordinated model of response and recovery.

For communities preparing - CAN is supporting the development of models for working together and integrating services to better serve clients, particularly through VOADs and COADs.

CAN helps agencies work more effectively

Agencies have enhanced their collaborative efforts through the integrated use of CAN tools and technologies.

CAN enables organizations to more effectively match the needs of disaster clients with available resources. National 211-CAN project

A coordinated response eliminates redundant interviews with service providers, minimizing the trauma disaster clients may experience by repeatedly revisiting their painful experiences.

Effective planning in advance –coordinated assistance network aka.VOAD

Thank you

Core Idea

CAN

VisionLink

Clients

Collaborating agencies

ClientsAgencies

To move from ad hoc collaboration at best … … to a system and engagement strategy

for consistent collaboration.

Coordinated Assistance Network Components

CANInteragency Portal

Vision Link

Case manager

LTRC or VOAD

Agency system of Record

Agency system of Record

Agency system of Record

Local CBO’s

FEMA

case presentation

Affected Communities

211 Resources

What is the CAN 2.0 system?

The CAN system consists of two main databases:– Client Registry with new enhancements: where

information is recorded regarding the client case management activities.

– Resource Directory: a reference for services provided in your community.

Resource DatabaseService Providers

Client RegistryClient InformationCase Management

Features of www.CAN.orgForm Builder/CAN 2.0

CAN maintains privacy

CAN handling of data is in accord with partner practices and policies

Clients can be assured of confidentiality

CAN applications use the latest encryption technology

Features of www.CAN.OrgResource Database service profile

Goal

More effective recovery thru

• Reduced need to retell their story to multiple agencies

• Ensured access to information about the broadest possible range of services

Improved services thru

• Reduced duplication of services and benefits

• Increased effectiveness of client referrals

• Streamlined intake process

Agency perspectiveClient perspective

More effective recovery thru

• Increased collaboration among service agencies

• Bridging of short-term & long-term services

• Better identification of unmet needs and vulnerabilities

Community perspective

To better support disaster client recovery by improving information sharing and coordination between relief agencies.

New York City

Washington DC

Seattle

San Francisco

New Orleans

Oklahoma City

Community Deployments & Pilots

FL Tornadoes

Texas Floods

MN Bridge Collapse and Wisconsin Storms

Katrina

California Wildfires

Rita

Oklahoma Storms

Wilma

New York Floods

Alaska

PR/VI

2008 Winter Storms

Visit www.can.org for…

Updates and Information

Access to deployment sites

Training registration

Download CAN registration & participation documents

Access to case management resources compiled by many organizations

Features of www.CAN.OrgTraining page http://tms.can.org/training.php

Features of www.CAN.OrgCalendar page https://can.communityos.org/core/dates.taf

Features of www.CAN.OrgSouthern CA Wildfire Portal

Features of www.CAN.OrgForums

CAN - a two pronged approach to improving America’s Relief System

a nationally deployable system for use when needed, where needed, anywhere in the US

and

prepared communities where planning, integration and technology combine to create a new level of readiness to respond in higher-threat areas

Your Current toolsClient Registry – ability to see a clients demographics, needs and assistance among agencies, with their permission.

Electronic document handling- to share critical documents such as death certificates or others among agencies.

Community Calendar- designed to share meeting times, training, conference calls, sorted by state or task.

Resource Database – a directory of agencies and services tied to common client needs to create easy and effective referral systems.

Knowledge sharing – a disaster specific web site designed to provide an exchange of information among agencies.

Library of Information- including documents for case management, manuals, organizing, of best practices.

And much more….

Joining CAN takes commitment…

Any organization providing disaster or emergency assistance

Able to provide adequate technology resources to communicate with other agencies electronically and to access a shared database and other internet-based tools

A willingness and ability to commit time, energy, and resources to becoming part of a coordinated system

With your involvement, CAN is more effective

Visit www.can.org

Register for CAN Technology Training: www.can.org/training.htm

Questions about CAN contact support@can.org

Participate in ongoing focus/user groups to provide feedback