Brands, Community And Adikt2 Engl
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Transcript of Brands, Community And Adikt2 Engl
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Brands, consumers and social media Get & increase your Social Capital
www.adikt2.com
Personnel & Confidentiel – Propriété d’Adikt2 2009
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«Do not write about the stuff you sell. Write to the people to whom you sell.»
Nick Usborne – Web marketing Consultant - writer
Personnel & Confidentiel – Propriété d’Adikt2 2009
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On the web, you’ve got choices, choices … always more choices
Personnel & Confidentiel – Propriété d’Adikt2 2009
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And a lot of …
Personnel & Confidentiel – Propriété d’Adikt2 2009
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But also a lot of intrusion
Personnel & Confidentiel – Propriété d’Adikt2 2009
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«Telling and selling is dead» Jim Stengal – Chief Global Marketing Officer – P&G
Personnel & Confidentiel – Propriété d’Adikt2 2009
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So ?
Personnel & Confidentiel – Propriété d’Adikt2 2009
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No Ads
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Personnel & Confidentiel – Propriété d’Adikt2 2009
76%Of consumers do not beleive companies tell the truth in their advertising campaign.
Yankelowich
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Personnel & Confidentiel – Propriété d’Adikt2 2009
69%Of consumers are interested in advertising blocking technology.
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+50%Of purchase intention come from Word Of Mouth (WOM)
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10%Of buyers influence the other 90%
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On the web, people regroupe according to their affinities
They listen to each other
Give advices and tips
And influence one another
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Friends
TRUST
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TRUST
Personnel & Confidentiel – Propriété d’Adikt2 2009
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TRUST
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TRUST
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TRUSTConnections + Time =
SOCIAL CAPITAL
Without Social Capital
No Credibility
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AND BRANDS ?
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«Brands are already a subject of conversation on all social networks»
Georges Edouard Dias – SVP e-business & new media – L’Oréal
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7 TIPS
To create a new relationship with its
consumers
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#1 LISTEN
Open yourself to the interest of the end users without focusing on your
brand
I’m listening
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#2 DIVE IN
Become part of the community you SERVE
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#3 HUMANIZE
Give a face to the Men behind your brand
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#4 SURPRISE
Create enriching, unique, exclusive and
personalized experiences
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#5 GIVE AWAY
The more you give away, the more you increase your SOCIAL CAPITAL
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#6 BE CONTAGIOUS
SOCIAL CAPITAL
Is effective only if it flows
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#7 YOUR FANS
Your FANS are your
SOCIAL CAPITAL
They carry the values of your Brand, your Products,
and your Company
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#1 LISTEN
#2 DIVE IN
#3 HUMANIZE
#4 SURPRISE
#5 GIVE AWAY
#6 BE CONTAGIOUS
#7 YOUR FANS
JI’m listening
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Personnel & Confidentiel – Propriété d’Adikt2 2009
Barack ObamaRaised more than 1 million members on his own social network My.BarackObama.com and was the most viewed on Youtube in 2008 with 19 000 000 views. He used social network to treat people like friends, mobilize support and win the US Presidency.
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Personnel & Confidentiel – Propriété d’Adikt2 2009
Tiger Woods - EAA fan of the video game Tiger Woods PGA Tour 08 found a bug of Tiger Woods walking on water. He posted the video which was seen more than 600 000 times.Electronic Art (EA) picked up the buzz and shoot a video of real Tiger Woods walking on water, saying it was not a bug but just that he was really good.2 700 000 views just by engaging a FAN. Smart and simple
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Personnel & Confidentiel – Propriété d’Adikt2 2009
«This is the era of customer participation. The old model was « informing, persuading and reminding », the new model is « demonstrating, involving and empowering »»
Mitch Mathews – Head of Marketing - Microsoft
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Fidelity WOM SOCIAL CAPITAL Credibility
You work on the fidelity to your Brand which is the starting point of our work to
increase your SOCIAL CAPITAL
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Adikt2 builds communities of FANS
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«Internet is not a media, people are. Fans are the your best web marketing tool ; all you need to do is engage the conversation, learn and respond to their love of your brand»
Alexandre Mayaud – Founder & CEO– Adikt2
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Personnel & Confidentiel – Propriété d’Adikt2 2008
REACH OUT TO YOUR FANS
They’re waiting for YOU !
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Personnel & Confidentiel – Propriété d’Adikt2 2008
CONTACT US
In Paris:Alexandre MayaudFounder - CEO+33 (0)6 71 01 02 [email protected]
In New YorkJeffrey BlumAssociate - [email protected]
Personnel & Confidentiel – Propriété d’Adikt2 2009