Auto Questionnaire Eng

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    Brand and business development

    2009 Automotive

    industry Outlook

    Survey

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    Name

    Company

    Position

    E-mail

    or a sot copy

    o the report

    Which industrial segment can your companys activity be included in?

    Car manuacturer

    Car manuacturer distributor division

    Car dealer

    Manuacturer o spare parts and materials or the auto industry

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    2. Is it possible to speak about changes in demand or production o your company over the last three

    months (without taking seasonal uctuations into account)? I yes, please speciy what particular

    changes have occurred.

    Car type

    Demand has

    decreased

    Demand has

    increased

    No changes

    in demand Dont know

    Not

    applicable

    Motor cars

    Crossovers

    and o-road vehicles

    Minivans

    Trucks

    Buses

    Commercial transport

    Special purpose transport

    3. What changes have occurred on the used car market over the last three months?

    Car type

    Demand has

    decreased

    Demand has

    increased

    No changes

    in demand Dont know

    Not

    applicable

    Motor cars

    Crossovers

    and o-road vehicles

    Minivans

    Trucks

    Buses

    Commercial transport

    Special purpose transport

    Questionnaire

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    4. Has your company implemented any measures to adjust its pricing policy since the beginning

    o fnancial year, and does it have any plans to implement such adjustments within the next three

    months? I yes, how? You may choose more than one option.

    Already

    implemented

    Planning

    to implement

    adjustments

    within thenext three

    months

    Have not

    implemented

    / have noplans to make

    adjustments Dont know

    Not

    applicable

    Increase car prices

    Decrease car prices

    Provision o additional

    discounts on servicing and

    spare parts

    Free diagnosis o car

    problems

    Development o new credit

    programs (together with

    manuacturers and banks)

    Other (speciy)

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    5. Have you implemented any cost-cutting solutions, and do you have any cost-cutting plans

    to implement within the next three months? I yes, by what means? You may choose more than

    one option.

    Already

    implemented

    Planning

    to implement

    adjustments

    within thenext three

    months

    Have not

    implemented

    / have noplans to make

    adjustments Dont know

    Not

    applicable

    Marketing, advertisement

    People

    Logistics

    Trade (storage) areas

    Suppliers

    Components, spare parts

    Rent

    Consulting services

    Implementation o new

    technologies

    Other (speciy)

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    6. Have you made any sta cuts as a result o the economic crisis?

    Yes

    Planning to

    make sta cuts

    within the next

    three months

    Have made

    no sta cuts /

    have no plans

    to make any

    sta cuts Dont know Not applicable

    If yes, specify

    the percentage

    Management

    Sales assistants

    Technicians / workers

    Back ofce

    Service sta

    Other sta (speciy)

    7. What salary policy have you ollowed and are planning to ollow or the next three months?

    Have already made

    some salary cuts

    since the beginning

    o the year

    Planning to make

    salary cuts within

    the next three

    months

    Have already

    increased salaries

    since the beginning

    o the year

    Planning to increase

    the salary within the

    next three months

    Planning to return to

    pre-crisis salaries

    510%

    1025%

    2540%

    Over 40%

    Have not changed salaries /

    have no plans to change

    Dont know

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    8. Which benefts rom those listed below did you oer to your employees beore the crisis and which

    o them have you cancelled or reduced or are planning to reduce? You may choose more than one option.

    Oered beore

    the crisis

    Have already

    cut costs

    /cancelled benefts

    Plan to cut costs

    or cancel benefts

    within the next

    three months

    Health insurance

    Reimbursement o mobile phone expenses

    Transport

    Lunch

    Fitness club

    Free transport season ticket

    Other (speciy)

    No social packages have been oered

    No plans regarding social packages

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    9. What fnancial and marketing instruments have been used to increase sales?

    Yes No Dont know Not applicable

    Financial support programs oered

    by manuacturers

    Compensation or loan interest by dealers

    Tax exemptions

    Prolongation o car ater-sales service period

    Fuel use beneft system

    Direct leasing

    Flexible discount system

    Installation o additional equipment

    Reimbursement o hull insurance (KASKO)

    to the car dealerships clients

    Discounts on service

    Discounts on spare parts

    Reimbursement o loan interest

    Other (speciy)

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    10. Which o the ollowing measures have you already implemented or plan to implement within

    the next three months? You may choose more than one option.

    Already

    implemented

    Planning to

    implement

    within the

    next three

    months Dont know Not applicable

    Search or alternative unding sources

    Sale o non-core assets

    Working capital management

    Repayment o current loans

    Other (speciy)

    11. What are your plans or localizing production in Russia?

    Production is already in operation

    Construction is in progress (acilities are planned to be put in operation)

    An investment plan or production construction in Russia has been approved

    A strategic plan or localizing production in Russia within the next two to three years is being worked out

    No plans regarding the abovementioned or similar measures

    Production in Russia is planned to be reduced

    Dont knowNot applicable

    12. What solutions would you suggest or the problems in the car industry?

    Government investments

    Government orders

    Foreign investment in companies o the industry

    Other

    Dont know

    13. What is your opinion on the status o the crisis?

    The crisis is over

    The crisis is in ull swing at the moment

    The worst is to come

    Dont know S end

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