2017-03-24 PO 周會工作坊前導簡報

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公共服務設計思考與具運 張芳睿 Fang-Jui Chang (vTaiwan 專案顧問) 2017.03.24

Transcript of 2017-03-24 PO 周會工作坊前導簡報

  • Fang-Jui Chang (vTaiwan )2017.03.24

  • The more people participate in shaping the infrastructure, the more they would like to engage. - Catherine Howe, Capita

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  • Source: http://www.creativityatwork.com/design-thinking-strategy-for-innovation/

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    BETT

    ER S

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    ICES

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    BETTER SERVICES, BETTER LIV

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    EN C

    HU

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    Solutions:

    HardwaresA1. Move volunteer desk to the front.Add more volunteer desks to each floor near elevators.A2. Change the chairs to organic form at the lobby.Set waiting areas for the people who move with wheelchairs.A3. Put number machines near the registration desk.A4. Put different colors on the door of different examination rooms.Bring more plants into the lobby. A5. Implant Liquid Crystal Display on the wall at the lobby.A6. Insert light into signboards.A7. Add more sphygmomanometers near the information desks.A8. Visualize different categories at the door of each examination room.A9. Put a partition between examination rooms at department of gynecology.

    SoftwaresB1. Design a information sheet including a floor plan for (first) visitors.B2. Add 1 volunteer near the number machines.

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    BETT

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    HU

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    SPIT

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    IGN

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    RKSH

    OP EN

    CHU

    KON

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    OSPITA

    L SERVICE D

    ESIGN

    WO

    RKSH

    OP

    Solutions:

    HardwaresA1. Move volunteer desk to the front.Add more volunteer desks to each floor near elevators.A2. Change the chairs to organic form at the lobby.Set waiting areas for the people who move with wheelchairs.A3. Put number machines near the registration desk.A4. Put different colors on the door of different examination rooms.Bring more plants into the lobby. A5. Implant Liquid Crystal Display on the wall at the lobby.A6. Insert light into signboards.A7. Add more sphygmomanometers near the information desks.A8. Visualize different categories at the door of each examination room.A9. Put a partition between examination rooms at department of gynecology.

    SoftwaresB1. Design a information sheet including a floor plan for (first) visitors.B2. Add 1 volunteer near the number machines.