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2017-03-24 PO 周會工作坊前導簡報
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Transcript of 2017-03-24 PO 周會工作坊前導簡報
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Fang-Jui Chang (vTaiwan )2017.03.24
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The more people participate in shaping the infrastructure, the more they would like to engage. - Catherine Howe, Capita
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Source: http://www.creativityatwork.com/design-thinking-strategy-for-innovation/
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Challenge Generation
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BETT
ER S
ERV
ICES
, BET
TER
LIV
ES
BETTER SERVICES, BETTER LIV
ES
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EN C
HU
KO
NG
HO
SPIT
AL
SERV
ICE
DES
IGN
WO
RKSH
OP EN
CHU
KON
G H
OSPITA
L SERVICE D
ESIGN
WO
RKSH
OP
Solutions:
HardwaresA1. Move volunteer desk to the front.Add more volunteer desks to each floor near elevators.A2. Change the chairs to organic form at the lobby.Set waiting areas for the people who move with wheelchairs.A3. Put number machines near the registration desk.A4. Put different colors on the door of different examination rooms.Bring more plants into the lobby. A5. Implant Liquid Crystal Display on the wall at the lobby.A6. Insert light into signboards.A7. Add more sphygmomanometers near the information desks.A8. Visualize different categories at the door of each examination room.A9. Put a partition between examination rooms at department of gynecology.
SoftwaresB1. Design a information sheet including a floor plan for (first) visitors.B2. Add 1 volunteer near the number machines.
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BETT
ER S
ERV
ICES
, BET
TER
LIV
ES
BETTER SERVICES, BETTER LIV
ES
12
EN C
HU
KO
NG
HO
SPIT
AL
SERV
ICE
DES
IGN
WO
RKSH
OP EN
CHU
KON
G H
OSPITA
L SERVICE D
ESIGN
WO
RKSH
OP
Solutions:
HardwaresA1. Move volunteer desk to the front.Add more volunteer desks to each floor near elevators.A2. Change the chairs to organic form at the lobby.Set waiting areas for the people who move with wheelchairs.A3. Put number machines near the registration desk.A4. Put different colors on the door of different examination rooms.Bring more plants into the lobby. A5. Implant Liquid Crystal Display on the wall at the lobby.A6. Insert light into signboards.A7. Add more sphygmomanometers near the information desks.A8. Visualize different categories at the door of each examination room.A9. Put a partition between examination rooms at department of gynecology.
SoftwaresB1. Design a information sheet including a floor plan for (first) visitors.B2. Add 1 volunteer near the number machines.