商業英文 - 第 13 組 9714036 黃靖容 9714084 李冠薇 9714153 侯季伶 9714162 王鈺茹...
-
Upload
john-stanley -
Category
Documents
-
view
256 -
download
0
Transcript of 商業英文 - 第 13 組 9714036 黃靖容 9714084 李冠薇 9714153 侯季伶 9714162 王鈺茹...
商業英文 - 第 13組
9714036黃靖容 9714084李冠薇 9714153侯季伶 9714162王鈺茹 9714213王虹雯
成員介紹靖容: Customer “Cindy”
冠薇: Customer “Lisa”
季伶: Manager
鈺茹: Exhibition Activity staff 1
虹雯: Exhibition Activity staff 2
In the company, two days before the start of the exhibition
Manager : Hello, I am the business manager of the company,
I will teach you how to sell our products.
S1 : Yes, Manager. Please start to teach us.
Manager : First, please be familiar with the product specifica
tions and operation, and patiently explain to our customers, and if customers have some questions, please help them happily.
S2 : Yes! manager , we will do our best.
In the exhibition,two days later
Cindy : I want to visit here from the past, and I want to b
uy a notebook in here.
Lisa : Ok! What style notebook do you want to buy ?
Cindy : I don't know , I have no idea.
Lisa : We take a look at that booth!
S1 : Welcome, we are HAPPY company, my name is Amy,
What product do you want to buy ? I could introduce for you.
Cindy : We want to buy notebooks, would you recommend some
notebooks for us?
S1 : If you wanted to buy notebooks, ACER had a good new
notebook. It has four colors and sales very well in this season.
Lisa : Okay.
(In the booth)
S1 : This ACER’s computer interface is Windows 7 , RAM
has 1GB capacity and the HD has 250GB capacity.
Cindy : How about audio listening?
S1 : It has two Stereo speakers and built-in microphone.
Lisa : Are there any other functions? Could you introduce
more?
S1 : It is built-in bluetooth, and battery can be used up
to eight hours.
Cindy : Sounds great! And I love its color.
Will there any other colors?
S1:
We have blue, pink, green, purple and each color is very nice!
Lisa : How much does it cost?
S1 : Original price is $ 14900. Now you will have 20 percent
discount on our goods.
Only $ 11,988 . You don’t pay freight if you once buy two.
Lisa : Pretty good ! I want to buy one. Is
there any product coming with it?
S1 : We threw in the keyboard protective film, optical m
ouse and computer cleaning tools.
Cindy : I want it! I want the blue one !
Lisa : I'll have the green one!
S1 : OK! The total is 23,976 dollars, by credit card or by
cash?
Cindy : We want to pay by credit card .
S1 : We will send your goods to your house in three
days, Thank you for coming.
Three day later, in Lisa’s home
Lisa : My notebook has finally arrived! Open and see it!
Lisa : What? Why is a small desktop electric fan? I want a
notebook! I need to find sales to resolve this problem.
(Lisa immediately rushed to the exhibition)
S2 : Hello, May I help you?
Lisa : I bought a notebook three days ago, after I opened, is the
desktop electric fan.
S2 : Sorry!!
What’s your name? I search for you right away.
Lisa : My name is Lisa.
(After three minutes)
S2 : Really sorry, because of the product department's mistake.
They sent the wrong product.
Lisa : So…When will my notebook arrive?
S2 : Do you want to take it now?
Lisa :
OK !
S2:
Please sign your name in here. Then I give you a 8G USB as a gift, I am really sorry to bother you .
(The S2 puts USB into the bag and give the bag to Lisa)
Lisa : It doesn't matter. Be more careful next time.
S2 : We will pay more attention, and thanks for coming.
The End
Thank you for your listening