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Everyday IBM i monitoring in action and the waysthat Halcyon can help IT teams with their plan of attack

War Stories from the Front Line

IBM i War Stories from the Front Line

• Exception Monitoring

• Where Did My Disk Space Go?

• Housekeeping

• IBM i SQL Services

• If All Else Fails…

• Q&A and Recap

Agenda

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Exception Monitoring

IBM i War Stories from the Front Line

The Cost of Monitoring

Per Day

=Per Week

=Per Year

IBM i War Stories from the Front Line

• Manual Checks

• Excessive Tools and Consoles

• Excessive Notifications

• Old Notifications

Why 30 Minutes?

IBM i War Stories from the Front Line

• Manual Checks

– People or process is responsible for 80% of downtime

Time-consuming

Repetitive (and mundane)

Complex multi-platform environments

After-hours demands

Manual Checks

IBM i War Stories from the Front Line

Exception Monitoring

IBM i War Stories from the Front Line

Interval Monitoring

IBM i War Stories from the Front Line

Variable Start, Fixed Duration Monitoring

IBM i War Stories from the Front Line

Variable Start, Fixed Duration Monitoring

IBM i War Stories from the Front Line

Variable Start, Fixed Duration Monitoring

IBM i War Stories from the Front Line

Variable Start, Fixed Duration Monitoring

IBM i War Stories from the Front Line

Alert Intelligence

IBM i War Stories from the Front Line

• Audit journal (entries)• Device status (line, controller, device)• Distribution queues (status and depth)• Job log (messages)• Job queues (status, depth, length of time on queue)• IBM MQ and Vison’s MIMIX monitoring• Message queues (QSYSOPR, QSYSMSG, application, QHST)• Object (SQL services, IFS, data queues, data areas)• Performance (system, subsystem job, statuses)• TCP/IP (pint – available / not available / changed)• All template-based rules (Misys Equation, Midas, Oracle JDE, Infor M3

and XA, iTERA, and Maxava)

Alert Intelligence

IBM i War Stories from the Front Line

• Excessive Tools / Consoles

– Single tool

– Single pane of glass

Excessive Tools / Consoles

IBM i War Stories from the Front Line

Single Tool

IBM i War Stories from the Front Line

Forward Halcyon Alerts to Another Application Console

IBM i War Stories from the Front Line

Single Pane of Glass

IBM i War Stories from the Front Line

• Old Notifications

– Auto-close

Old Notifications

IBM i War Stories from the Front Line

Old Notifications

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Where Did My Disk Space Go?

IBM i War Stories from the Front Line

• Organic and Sudden Spikes

Built into OS

IBM i War Stories from the Front Line

Halcyon and Disk Space Growth

IBM i War Stories from the Front Line

Historical Analysis

IBM i War Stories from the Front Line

Disk Explorer

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Housekeeping

IBM i War Stories from the Front Line

• Spooled Files

What Needs Housekeeping on IBM i?

IBM i War Stories from the Front Line

Solution Comparison

IBM i War Stories from the Front Line

• Journal Receivers

What Needs Housekeeping on IBM i?

IBM i War Stories from the Front Line

Halcyon Level 2

IBM i War Stories from the Front Line

• Log Files

Halcyon Level 2

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IBM i SQL Services

IBM i War Stories from the Front Line

IBM i SQL Serviceshttps://goo.gl/NjGmLI

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If All Else Fails…

IBM i War Stories from the Front Line

• Custom Task

If All Else Fails…

IBM i War Stories from the Front Line

• Automate Anything!

If All Else Fails…

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About HelpSystems

IBM i War Stories from the Front Line

Solutions Portfolio

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Q&A and Recap

IBM i War Stories from the Front Line

• Exception Monitoring

• Where Did My Disk Space Go?

• Housekeeping

• IBM i SQL Services

• If All Else Fails …

Q&A and Recap

IBM i War Stories from the Front Line

Website:www.helpsystems.com/halcyon

Thank You

ash.giddings@helpystems.com

www.helpsystems.com/halcyon