Gaining insights into your business SOFA 2013 Chetan Cariappa, Business Intelligence, SWIFT Americas along with Jitendra Chauhan, Head of USD Clearing, CITI

Agenda

SOFE - BI breakout session 2

• How can SWIFT help me gain new insights ?

• A deeper look at Watch Insights

• Addressing specific needs through BI Services

• A chat with Citi’s Head of USD Clearing

BI?

SOFE - BI breakout session 3

Consulting services helping you to leverage the full potential of WATCH products Consulting services providing more information – e.g. peer benchmarking

SWIFT Business Intelligence offering

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WATCH Insights

WATCH Analysers

Business Intelligence Services

Reports focusing on four specific business domains: Trade Finance, Payments, Network management, Operations Subset of data

Interactive database with possibility to build customized reports Complete set of data with value and currency or only number of transactions

SOFE - BI breakout session

Current product subscriptions – Volume bundle (Traffic, Market, Message Cost) – Value bundle (Value Analyser) – Billing bundle

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Watch Analytics From data to meaningful information

Evolving towards - Enriched Analysers « BI Enrichment Paper – ER1107 » - More powerful platform

The voice of the customer:

« Having access to Business-Oriented, Interactive and Actionable Dashboards »

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Watch Insights Dynamic Dashboards

Launch of Watch Insights for Correspondent Banking (Oct 2012) 1. Develop Footprint & Portfolio for Cash & Payments 2. Develop Footprint & Portfolio for Trade Finance 3. Correspondent Network Management 4. (Operational Efficiency & Quality)

Agenda

SOFE - BI breakout session 7

• How can SWIFT help me gain new insights ?

• A deeper look at Watch Insights

• Addressing specific needs through BI Services

• A chat with Citi’s Head of USD Clearing

Watch Insights: A response to your business needs…

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Business data at

fingertips

Fact based

Risk exposure Benchmarks

Money, time and

complexity savings

Revenue and cost triggers

…act faster, perform better!

Market Intelligence

Insights for Correspondent Banking 4 Dashboards

Cash & Payments

Operational (All Markets)

Cash & Payments Trade Finance

Trade Finance

Improve your

efficiency and quality

Develop your

portfolio and

footprint

FROM DATA TO

INSIGHTS Manage

your Correspondent

Network

Develop your

portfolio and

footprint

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Audience Primary users: Business Managers / Product Managers active in Cash

Mgmt & Payments, Trade Finance or Relationship Management Secondary users: Senior Management in Global Transaction Banking,

Correspondent Banking (may get a selection of views from the primary users)

Operations (usually a SWIFT contact/coordinator) for the Operational Efficiency and Quality report

Scope Ordering for 1 BIC and all underlying activity depending on the business

focus of the dashboard Top 25 Counterparty countries + other Top 25 Correspondents + other Top 10 Currencies + other Main MTs +other

YTD and past year data (from 13 months in Jan to 24 months in Dec).

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Audience / Scope

DEMO Data FACTS

DEMO Data CONSISTENCY

ACCURACY

Watch Insights provider of instant Business Intelligence!

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What is the Activity Share?

Is the performance coming from

specific countries?

Which products or currencies

are increasing?

Which counterparty

countries contribute to growing the business?

Cash & Payments (cat. 1, 2 &9) ; Trade Finance (cat. 4 &7)

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Who are the main

correspondents?

What is the level of

reciprocity?

How are my Nostro and Vostro relations evolving?

Do I face any concentration

risk?

Correspondent Network Management (cat. 1, 2, 4, 7 &9)

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What is the quality

of the correspon

-dents?

What is the level of

rejects or returns?

Can more structured messages

being used?

What is the benchmark in

terms of efficiency?

Sent Nacked Messages (monthly view)

Operational Efficiency (all categories)

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Sent/Received Rejects/Amendments/ Cancelled messages

Agenda

SOFE - BI breakout session 15

• How can SWIFT help me gain new insights ?

• A deeper look at Watch Insights

• Addressing specific needs through BI Services

• A chat with Citi’s Head of USD Clearing

Business Intelligence Services Portfolio

SWIFT Business Intelligence - CIS

Leveraging WATCH

Training

Personalized support

Benchmarking

Competitive positioning

Operational efficiency

Refined market share analysis

Bespoke analysis

E.g. Efficiency per headcount

E.g. Macro economic & trade report

SWIFT Corporate

Access

Ranking & evolution

Sales tracking tool

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SWIFT Business Intelligence - CIS 17

Agenda

SOFE - BI breakout session 18

• How can SWIFT help me gain new insights ?

• A deeper look at Watch Insights

• Addressing specific needs through BI Services

• A chat with Citi’s Head of USD Clearing

Conclusion

There is increasing demand for better Business intelligence (BI). SWIFT’s unique data can help you make better decisions, faster Remember: • BI is a key component to help grow your business • It is embedded with your business strategy • SWIFT has a compelling BI offering for Correspondent Banking – Experience & buy! • SWIFT is expanding its offering – Come & help us to shape it!

ACT FASTER, PERFORM BETTER!

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Questions & answers

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Contacts

For more information, please visit the following website: http://www.swift.com/business_intelligence For additional questions, please contact: Business Intelligence, Americas Chetan Cariappa chetan.cariappa@swift.com

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#SWIFTBI BI Transaction Banking

Thank you

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