Enterprise Social Learning

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A quick look at some of the driving factors behind social learning in the networked enterprise. Inspired by my colleagues at the Internet Time Alliance.

Transcript of Enterprise Social Learning

Social Learningin the enterprise

Harold Jarchewww.jarche.com

Internet Time Alliance

1Sunday, 03January, 2010

Medium

Enhance

Reverse

Retrieve

Obsolesce

McLuhan’s Laws of MediaEvery new medium simultaneously

Enhances, Obsolesces, Reverses & Retrievessome previous media

2Sunday, 03January, 2010

The Internet:A Network of Networks

3Sunday, 03January, 2010

Obsolescence of Plato (Knowledge Transfer)

Retrieval of Socrates (Dialog & Guidance )

Source: Charles Jennings4Sunday, 03January, 2010

Work:Artisans - Hierarchies - Networks

~19th C +/- 20th C 21st C

Source: Jay Cross5Sunday, 03January, 2010

Frederick Winslow TaylorScientific Management (1911)

Functional ManagementStandard MethodsEnforced Adoption

6Sunday, 03January, 2010

Hyperlinks subvert Hierarchies*

OrganizationalHierarchies

SocialMedia

DistributedWork

UnlimitedInformation

Networks

*Cluetrain Manifesto (1999)7Sunday, 03January, 2010

Wirearchy: Working in Networks

a dynamic two-way flow of power and authority, based on knowledge, trust, credibility

and a focus on results, enabled by interconnected people and technology

- Jon Husband

8Sunday, 03January, 2010

In the long history of humankind (and animal kind, too) those who learned

to collaborate and improvise most effectively have prevailed.

– Charles Darwin9Sunday, 03January, 2010

Learning in the Collaborative Enterprise

Individual

Group

Undirected Directed

ASL

Organizational

FSL

GDL

PDL

IOL

INFORMAL & SOCIAL

IOL – Intra-Organizational Learning

GDL – Group Directed Learning

ASL – Accidental & Serendipitous Learning

PDL – Personal Directed Learning

FORMAL

FSL – Formal Structured Learning

Source: Jane Hart

Self-Directed

10Sunday, 03January, 2010

Source: Clark Quinn

Networks + Trust enable

Social Learning

11Sunday, 03January, 2010

Social Learning

Text

getting things done

in Networks12Sunday, 03January, 2010

Jay CrossJane Hart

Jon HusbandHarold Jarche

Charles JenningsClark Quinn

Inspired by my colleagues atInternet Time Alliance

13Sunday, 03January, 2010