CLIC Libraries: Collaborating in Cardiff

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Presentation from CILIP Cymru/Wales annual conference May 2013

Transcript of CLIC Libraries: Collaborating in Cardiff

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

CLIC Libraries: Collaborating in Cardiff

Karen F. Pierce (Cardiff University)

&

Marlize Palmer (Welsh Government)

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

CLIC members

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

CLIC Libraries

• Cardiff Metropolitan University

• Cardiff Public Libraries• Cardiff University• Cardiff & Vale College• National Assembly of

Wales

• National Museum Wales• Royal Welsh College of

Music & Drama• University of South Wales• Welsh Government

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

CLIC members

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

CLIC Staff Development Group

Karen Pierce (Chair) CU

Sue Evans (Vice-chair) WG

Helen Bader (Secretary) RWCMD

Rebecca Evans (Vice-secretary)CMU

Sally Earney CU

John Wright USW

Laura Wood CPL

Kristine Chapman NMW

Delyth Thomas NAW

Lucy Hodson NAW

Simon Rhys-Phillips CVC

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

Beginnings

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

Beginnings (2)

Project objectives:1. Define a strategy & complementary

action plan…to strengthen library collaboration in Cardiff

2. Identify practical measures…to share resources & deliver improved library services to the community in Cardiff

3. Assess the library requirements of different groups of learners within Cardiff

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

Project report

• Jones-Evans, Angela (2006) CLIC- Cardiff Libraries in Collaboration: the development of a strategy and an action plan for its future development

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

What does CLIC do?

• Website: http://www.cliclibraries.co.uk/

• Steering Group– Set up Staff Development Group– Pilot reciprocal access scheme– Pilot reciprocal borrowing scheme

• Staff Development Group– Run a variety of staff training events

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

Events held so far (1)

• Customer care• Floor-walking with

confidence• Library tours• Social Media / Web

2.0• Marketing your library• Information literacy

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

Is the customer always King? Learning from experience in libraries & beyond

All fizz and no bang? Does Web 2.0 really matter?

What’s occurring in Barry?

Library skills for the 21st century

Professional development: mapping out your pathway

Floor-walking with confidence

Knowing your customer: cross-sector perspectives

Social media in libraries

Innovative marketing on a low budget

Developing information literacy skills amongst library users – tools and techniques

New year – new ideas: sharing experience in CLIC libraries

Libraries, but not as we know them: an illustrated exploration of building trends and predictions

Library tours

Specialist services in libraries

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

Events held so far (2)

• Library tours for Love your Libraries Day

• Exhibition• Introduction to copyright• Presentation skills

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

Why it matters

Free

*

Networking

*

Inclusivity

*

Co-operation

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

Attendance by sector

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

The CLIC website

A place for:

• Resources• News• Networking• Information• Training

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

• Develop the website primarily as a resource for library staff in Cardiff

• Retain basic information about libraries in Cardiff for the benefit of the general public

• Use the website as the hub for building a community of library staff by sharing resources & providing information about events

• Remove the need to log in to access the staff area• Create social media accounts to help publicise the

site and to get library staff contributing

Web admin team recommendations

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

Twitter account - @CLICLibraries

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

CLIC Facebook account

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

CLIC blog -http://cliclibraries.blogspot.co.uk/

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

New Horizons

Since 2012 CLIC has been broadening its horizons in the types of events it provides, how it markets itself and how it defines its membership

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

“Do Something Different Day” 2012 & 2013

• 23 different sites took part• Job swaps on offer

included;– IT support– Graphics services– Careers advisors– Collections management– Dental library– Health library

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

• Good mix of respondents from the various sectors & differing job roles

• Most respondents want to see CLIC provide an equal mix of networking opportunities & training

• Predominantly happy with range & quality of events currently provided by CLIC

• The greatest interest is in events which allow learning about & visiting CLIC member libraries

• Inability to arrange cover/scheduling clashes/prior work commitments appear to be the greatest barriers to attendance rather than lack of interest in training on offer

Survey results – brief summary

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

What do you value most about CLIC events?

Opportunity to network

Opportunity to developprofessional skills

Opportunity to hearabout work in othersectors of the profession

Other

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

The Future

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

The challenge: re-think the future

• Budgets are under pressure

• Services need to be consolidated

• Services and models need to be re-imagined for today’s users

• Collections are increasingly going digital

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

Challenges

From co-working to crowdsourcing, collaboration in its many forms and degrees continues to shape and, in some senses, even redefine the way we work

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

“Maker movement”

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

Libraries and the “maker movement”

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

Working together

• The future of libraries and library “values” in the digital world will increasingly depend on us working together at the international, regional, national and local levels.

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

The future plan

The Steering Group is currently in the process of putting together a funding bid to commission a report that will explore the direction CLIC should take over the next 5 years

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

Contact details

Karen F. Pierce (@Darklecat)

PierceKF@cardiff.ac.uk

Marlize Palmer (@Vetlies)

Marlize.Palmer@Wales.gsi.gov.uk