8/3/2019 Vomadvanced Install
1/21
VeritasOperations Manager
Advanced 4.0 InstallationGuide
8/3/2019 Vomadvanced Install
2/21
VeritasOperations Manager Advanced 4.0 InstallationGuide
Thesoftware describedin this book is furnishedundera license agreement and may be used
only in accordance with the terms of the agreement.
Product version: 4.0
Documentation version: 4.0.2
Legal Notice
Copyright 2011 Symantec Corporation. All rights reserved.
Symantec, the Symantec logo, Veritas, and Veritas Storage Foundation are trademarks or
registered trademarks of Symantec Corporation or its affiliates in the U.S. and other
countries. Other names may be trademarks of their respective owners.
This Symantec product may contain third party software for which Symantec is required
to provide attribution to the third party (Third Party Programs). Some of the Third Party
Programs are availableunder open source or free software licenses.The License Agreement
accompanying the Software does not alter any rights or obligations you may have under
those opensource or freesoftware licenses. Please seethe Third Party Legal Notice Appendix
to this Documentation or TPIP ReadMe File accompanying this Symantec product for more
information on the Third Party Programs.
The product described in this document is distributed under licenses restricting its use,
copying, distribution, and decompilation/reverse engineering. No part of this document
may be reproduced in any form by any means without prior written authorization ofSymantec Corporation and its licensors, if any.
THE DOCUMENTATIONIS PROVIDED"ASIS" ANDALL EXPRESS OR IMPLIED CONDITIONS,
REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT,
ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO
BE LEGALLY INVALID.SYMANTECCORPORATION SHALLNOT BE LIABLE FORINCIDENTAL
OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING,
PERFORMANCE, OR USE OF THIS DOCUMENTATION. THE INFORMATION CONTAINED
IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE.
The LicensedSoftwareand Documentation are deemed to be commercial computer software
as defined in FAR12.212 andsubjectto restricted rights as defined in FARSection 52.227-19
"Commercial Computer Software - Restricted Rights" and DFARS 227.7202, "Rights in
Commercial Computer Software or Commercial Computer Software Documentation", as
applicable, and any successor regulations. Any use, modification, reproduction release,
performance, display or disclosure of theLicensedSoftware andDocumentation by the U.S.
Government shall be solely in accordance with the terms of this Agreement.
8/3/2019 Vomadvanced Install
3/21
Symantec Corporation
350 Ellis Street
Mountain View, CA 94043
http://www.symantec.com
http://www.symantec.com/http://www.symantec.com/8/3/2019 Vomadvanced Install
4/21
Technical Support
Symantec Technical Support maintains support centers globally. Technical
Supports primary role is to respond to specific queries about product features
and functionality. The Technical Support group also creates content for our online
Knowledge Base. The Technical Support group works collaboratively with the
other functional areas within Symantec to answer your questions in a timely
fashion. Forexample,theTechnical Support group works with Product Engineering
and Symantec Security Response to provide alerting services and virus definition
updates.
Symantecs support offerings include the following:
A range of support options that give you the flexibility to select the right
amount of service for any size organization Telephone and/or Web-based support that provides rapid response and
up-to-the-minute information
Upgrade assurance that delivers software upgrades
Global support purchased on a regional business hours or 24 hours a day, 7
days a week basis
Premium service offerings that include Account Management Services
For information about Symantecs support offerings, you can visit our Web site
at the following URL:
www.symantec.com/business/support/
All support services will be delivered in accordance with your support agreement
and the then-current enterprise technical support policy.
Contacting Technical Support
Customers with a current support agreement may access Technical Support
information at the following URL:
www.symantec.com/business/support/
Before contacting Technical Support, make sure you have satisfied the systemrequirements that are listed in your product documentation. Also, you should be
at the computer on which the problem occurred, in case it is necessary to replicate
the problem.
When you contact Technical Support, please have the following information
available:
Product release level
http://www.symantec.com/business/support/http://www.symantec.com/business/support/http://www.symantec.com/business/support/http://www.symantec.com/business/support/8/3/2019 Vomadvanced Install
5/21
Hardware information
Available memory, disk space, and NIC information
Operating system Version and patch level
Network topology
Router, gateway, and IP address information
Problem description:
Error messages and log files
Troubleshooting that was performed before contacting Symantec
Recent software configuration changes and network changes
Licensing and registration
If your Symantec product requires registrationor a license key, accessourtechnical
support Web page at the following URL:
www.symantec.com/business/support/
Customer service
Customer service information is available at the following URL:
www.symantec.com/business/support/
Customer Service is available to assist with non-technical questions, such as the
following types of issues:
Questions regarding product licensing or serialization
Product registration updates, such as address or name changes
General product information (features, language availability, local dealers)
Latest information about product updates and upgrades
Information about upgrade assurance and support contracts
Information about the Symantec Buying Programs
Advice about Symantec's technical support options
Nontechnical presales questions
Issues that are related to CD-ROMs or manuals
http://www.symantec.com/business/support/http://www.symantec.com/business/support/http://www.symantec.com/business/support/http://www.symantec.com/business/support/8/3/2019 Vomadvanced Install
6/21
Support agreement resources
If you want to contact Symantec regarding an existing support agreement, please
contact the support agreement administration team for your region as follows:
[email protected] and Japan
[email protected], Middle-East, and Africa
[email protected] America and Latin America
About Symantec Connect
Symantec Connect is the peer-to-peer technical community site for Symantecs
enterprise customers. Participants can connect and share information with other
product users, including creating forum posts, articles, videos, downloads, blogs
and suggesting ideas, as well as interact with Symantec product teams and
Technical Support. Content is rated by the community, and members receive
reward points for their contributions.
http://www.symantec.com/connect/storage-management
mailto:[email protected]:[email protected]:[email protected]://www.symantec.com/connect/storage-managementhttp://www.symantec.com/connect/storage-managementmailto:[email protected]:[email protected]:[email protected]8/3/2019 Vomadvanced Install
7/21
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Chapter 1 Planning your installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
About VOM Advanced .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Architecture and deployment ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Planning tips for installing, configuring, and deploying VOM
Advanced .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Supported operating systems and browsers ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Network and firewall requirements ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using the product documentation .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 2 Installing and configuring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Components included in VOM Advanced .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Downloading the VOM Advanced .exe file ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Installing the VOM Advanced Enterprise Server ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Configuring VOM Advanced Enterprise Server ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Verifying the installation .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Logging in to VOM Advanced .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Logging out of VOM Advanced .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Changing your password .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Uninstalling the VOM Advanced Enterprise Server ... . . . . . . . . . . . . . . . . . . . . . . . . . 19
Adding a VOM Management Server as a rollup source ... . . . . . . . . . . . . . . . . . . . . . . 19
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . 21
Contents
8/3/2019 Vomadvanced Install
8/21
Contents8
8/3/2019 Vomadvanced Install
9/21
Planning your installation
This chapter includes the following topics:
About VOM Advanced
Architecture and deployment
Planning tips for installing, configuring, and deploying VOM Advanced
Supported operating systems and browsers
Network and firewall requirements
Using the product documentation
About VOM AdvancedVeritas Operations Manager Advanced (VOM Advanced) improves storage service
management by aligning IT to business objectives. VOM Advanced offers business
information executives and storage administrators the following:
Global views of the storage that are assets mapped to your organization
Business insights into inventory utilization
On-demand customized reporting
Personalized Home pages for multiple users
VOM Advanced includes a central reporting interface for your storage
infrastructure that unifies information from multiple datacenters . It organizes
the information along the lines of your business. If you are a business information
executive, you can use VOM Advanced to view your storage environment at the
enterprise level. You can thendrill down into your organization's hierarchy, which
you can organize by location, departments, or any other logical business unit.
1Chapter
8/3/2019 Vomadvanced Install
10/21
This summarized information enables you to assess trends in your storage
environment, which you can then analyze to assign responsibility.
If you are a storage administrator, you can useVOM Advanced to identify capacity
trends and review storage inventory. You can also determine your storage costsper business unit. With this information, you can promote storage accountability
and decrease costs.
Table 1-1 On demand reporting in VOM Advanced
Choose any scopeChoose any report type
Enterprise
Geography
Application
Business unit Storage tier
Vendor
Array
Unclaimed storage
Capacity trending
Database, file system, or volume manager
utilization Burn rate
Billing detail
Inventory report
Use VOM Advanced to answer questions like the following:
Which hosts and file systems can I reclaim storage from?
How much free storage is there across the enterprise?
How much storage should I charge each department for?
Which databases grow out of control?
What will my tier 1 storage growth look like next year?
How is capacity trending in North America versus Europe?
How is storage allocated in the finance department?
How many expired Storage Foundation licenses need to be renewed across the
enterprise?
Storage administrators and business users operate VOM Advanced with Veritas
Operations Manager. /The Veritas Operations Manager provides reporting for a
single datacenter and is used at an operational level. But, VOM Advanced lets youaggregate storage information from multiple datacenters and view storage assets
by a variety of business dimensions. A business information executive can use
VOM Advanced to identify the trend of unclaimed tier 1 storage in your New York
and Zurich datacenters . You can then ask the storage administrators at each site
to use Veritas Operations Manager to find out whicharrays or LUNs are unclaimed.
Planning your installationAbout VOM Advanced
10
8/3/2019 Vomadvanced Install
11/21
Architecture and deploymentThe VOM Advanced Enterprise Server discovers information from your Veritas
Operations Manager (VOM)Managed Servers across multiple geographic locations.VOM Advanced aggregates that information, and creates reports. Thereports can
be enterprise-wide, or based on a specific datacenter , geography, or business unit.
Installing and configuring the VOM Advanced Enterprise Server involves the
following basic steps:
Installing and configuring VOM Management Servers
Installing and configuring VOM Advanced Enterprise Servers
Rolling up the VOMManagementServerdata to the VOMAdvanced Enterprise
Servers
Note: VOM Advanced can roll up data from VOM 4.0 RU1 and later versions. If
you are running an earlier version of VOM, be sure to upgrade to version 4.0 RU1
or a later version. If you use the VOM Storage Insight Add-on for Deep Array
Discovery and Mapping, upgrade to the 4.0 RU1 version of the Storage Insight
add-on.
You roll up VOM Management Server data to VOM Advanced by doing one of the
following:
Using the VOM Advanced Console
Running a script on each VOM Management Server
Planning tips for installing, configuring, and deployingVOM Advanced
To plan your VOM Advanced installation, do the following:
Select the VOM Advanced Enterprise Server hosts, and obtain administrator
privileges for those hosts
Use an operating system and browser that VOM Advanced supports.
Configurenetwork devices fordiscoveryandmanagement of VOMManagement
Servers.
Consider the VOM Advanced authentication and authorization options.
Open the required ports.
Planning your installationArchitecture and deployment
8/3/2019 Vomadvanced Install
12/21
Supported operating systems and browsersYou can install VOM Advanced ona system that runs one of the following operating
systems: Windows Server 2008 (64-bit)
Windows Server 2008 R2 (64-bit)
You can log in to the VOM Advanced Console using the following Web browsers:
Microsoft Internet Explorer 8 or 9
Mozilla Firefox 3.x or 4.x
For information about which versions of each browser is supported, refer to the
VeritasOperations Manager Advanced Release Notes.
Network and firewall requirementsTable 1-2 displays the default ports that VOM Advanced uses to transfer
information.
Note: Port numbers 14251 and 14254 are not fixed. If they are not free, VOM
Advanced chooses another available port.
Table 1-2Network and firewall requirements
Effect if
blocked
PurposeBidirectional
(Yes/No)
Initiator or
recipient
ProtocolPort
Can't add
VOM
Management
Server to
VOM
Enterprise
Server as a
source forrollup
VOM
Management
Server
contacts
VOM
Enterprise
Server and
vice versaduring add
source
operations
YesXprtld
(process) on
VOM
Management
Server and
VOM
Enterprise
Server
https5634
Planning your installationSupported operating systems and browsers
12
8/3/2019 Vomadvanced Install
13/21
Table 1-2 Network and firewall requirements (continued)
Effect if
blocked
PurposeBidirectional
(Yes/No)
Initiator or
recipient
ProtocolPort
Roll ups and
adding rollup
source
operations
fail
VOM
Management
Server
connects to
ASA database
NoDatabase
port on VOM
Management
Server
TCP/IP5636
Can't access
the VOM
Enterprise
Server GUI
View reports
and manage
the
Enterprise
Server
NoTomcat (Web
server) port
on VOM
Enterprise
Server
https14251
Can't display
Reports,
author or
administer
Cognos
reports, or
perform
content
administration
To access
Cognos Web
server for
displaying
reports in
VOM
Enterprise
Server GUI
NoApache (Web
server) port
on VOM
Enterprise
Server
https14254
Using the product documentationThe following guides provide information about VOM Advanced:
Veritas Operations Manager Advanced Getting Started Guide
Veritas Operations Manager Advanced InstallationGuide
Veritas Operations Manager AdvancedAdministrator's Guide
Veritas Operations Manager Advanced User'sGuide
For complete host operating system and system resource specifications, as well
as any known limitations or issues in this release, see the Veritas Operations
Manager AdvancedRelease Notes.
For information about the third-party software that this product uses, see the
Veritas Operations Manager AdvancedThird-Party License Agreements.
The latest version of the product documentation is available on the Symantec
Technical Support Web site at the following URL:
http://support.symantec.com
Planning your installationUsing the product documentation
http://support.symantec.com/http://support.symantec.com/8/3/2019 Vomadvanced Install
14/21
For the late breaking news that is related to this release, use the following
Technote:
http://www.symantec.com/docs/TECH168072
Planning your installationUsing the product documentation
14
http://www.symantec.com/docs/TECH168072http://www.symantec.com/docs/TECH1680728/3/2019 Vomadvanced Install
15/21
Installing and configuring
This chapter includes the following topics:
Components included in VOM Advanced
Downloading the VOM Advanced .exe file
Installing the VOM Advanced Enterprise Server
Configuring VOM Advanced Enterprise Server
Verifying the installation
Logging in to VOM Advanced
Logging out of VOM Advanced
Changing your password
Uninstalling the VOM Advanced Enterprise Server
Adding a VOM Management Server as a rollup source
Components included in VOM AdvancedTable 2-1 lists the software packages that are included in VOM Advanced.
Table 2-1 Software packages
DescriptionPackage name
Veritas Operations Manager package that is required on the
managed host
VRTSsfmh
VOM Advanced package for the Enterprise ServerVRTSvomes
2Chapter
8/3/2019 Vomadvanced Install
16/21
Downloading the VOM Advanced .exe fileYou can download VOM Advanced packages from the following URL:
http://go.symantec.com/vom
Note: You can download any latest patches available for the release from the
Symantec Operations Readiness Tools (SORT) Web site at
https://sort.symantec.com/patch/matrix.
Installing the VOM Advanced Enterprise ServerYou can install the VOM Advanced Enterprise Server on a Windows host.
To install the Enterprise Server
1 Make sure that the target host meets the operating system requirements.
See Supported operating systems and browsers on page 12.
2 Log on to the host as a user with administrator privileges.
3 Download and unzip the installation file.
4 Launch the installer. Run the VRTSvomes.exe file.
5 Click Install and follow the installation prompts.
6 After the installation is complete, click Finish.
The Web browser launches.
7 Configure VOM Advanced.
8 Verify that Enterprise Server is installed and the service is started.
Configuring VOM Advanced Enterprise ServerAfter you run the VOM Advanced installation wizard, the Web browser
configuration begins.
Installing and configuringDownloading the VOM Advanced .exe file
16
http://go.symantec.com/vomhttps://sort.symantec.com/patch/matrixhttps://sort.symantec.com/patch/matrixhttp://go.symantec.com/vom8/3/2019 Vomadvanced Install
17/21
To configure VOM Advanced
1 In the authentication dialog, enter the Enterprise Server host's Administratoruser name and password.
2 On the ServerSetting page, correct the Enterprise Server name and IPaddress. The Enterprise Server name and IP address should be a name and
IP address that other systems on the network recognize.
For the server name, provide the FQDN if it is not already populated.
3 On the DatabaseSetting page, accept or change the Database location. Thislocation is the location of the ASA database that stores information you roll
up from your VOM Management Servers.
The default database directory is
%ALLUSERSPROFILE%\Symantec\VRTSvomer\db.
4 Click Next.
5 In the AnalyticsSetting page, optionally select EnableAnalyticsGatheringto allow Symantec to gather data on your VOM Advanced usage.
Later, if you want to enable or disable the analytics gathering feature, go to
Settings> Enterprise Server, and select or deselect EnableAnalytics
Gathering.
6 Click Configure.
Be patient. This process may take 15-20 minutes or longer.
7 ClickLaunchWebConsole to log on to the VOM Advanced Enterprise Server.
Verifying the installationYou verify the installation by making sure that the program is installed and the
services are started.
To verify the installation
1 On the Enterprise Server host, open the Windows Control Panel and launchAddorRemovePrograms.
2 Verify that VeritasOperationsManagerAdvanced is in the list of installedprograms.
3 On the WindowsServices panel, verify that the following services havestarted:
Veritas Storage FoundationMessagingService
Cognos10
Installing and configuringVerifying the installation
8/3/2019 Vomadvanced Install
18/21
SQLANYs_VOMER_
VOMAdvancedAuthenticationService
VOMAdvancedService
Logging in to VOM AdvancedAfter you install VOM Advanced, you can log in.
You need to log in with the Administrator user name and password until you
configure authentication and authorization for general access.
See Web browser requirements in the VOMAdvanced Release Notes.
To log in to VOM Advanced
1 On a client system that has a network connection to the VOM Advanced host,open a Web browser.
2 In the browsers address field, type the following URL and press Enter:
https://SERVER_NAME:14251/
where SERVER_NAME is the fully-qualified host name on which VOM
Advanced is installed.
3 In the Login page, type your user name and password in the respective fields.
VOM Advanced requires you to use theusername and password of the server's
administrativeaccount. Passwords are case sensitive, but user names are not.
4 Click Login.
The VOM AdvancedConsole displays.
Logging out of VOM AdvancedUse this procedure to exit VOM Advanced.
To log out of VOM Advanced
1 In the Console header, click Logout.2 After the Console disconnects from the VOM Advanced host, close your Web
browser.
Installing and configuringLogging in to VOM Advanced
18
8/3/2019 Vomadvanced Install
19/21
Changing your passwordVOM Advanced does not include user management functionality. You manage
privileges and passwords using the native OS commands or the administrationGUIforyour LDAP configuration or AD configuration. To configureauthentication,
you associate your LDAP configuration or AD configuration to VOM Advanced.
Uninstalling the VOM Advanced Enterprise ServerYou can uninstall the VOM Advanced Enterprise Server from a Windows host.
Note: If Veritas Operations Manager and VOM Advanced are on the same host,
uninstalling VOM Advanced does not uninstall VRTSsfmh.
To uninstall the VOM Advanced Enterprise Server
1 Log on to the target host as a user with administrator privileges.
2 On the Windows Control Panel, click AddorRemovePrograms.
3 From the list of installed programs, select VeritasOperationsManagerAdvanced.
4 Click Remove.
5 To confirm that you want to uninstall the Enterprise Server, click Yes.
6 Click OK to exit the message window.
Adding a VOM Management Server as a rollup sourceThis section provides a script for adding a VOM Management Server as a rollup
source to a VOM Advanced Enterprise Server. You generate the script on the
Enterprise Server, and then run it on each Management Server you want to add
as a source. You add Management Server sources to the Enterprise Server.
To add a VOM Management Server source, you need to know the VOM Management
Server administrator password. If you do not know the VOM Management Serveradministrator password, you can do the following:
Generate a script.
Send the script to the VOM Management Server administrator.
Ask the administrator to run the script on the VOM Management Server.
Installing and configuringChanging your password
8/3/2019 Vomadvanced Install
20/21
When the administrator runsthe script successfully, the VOM Management Server
is added as a rollup source for the VOM Advanced Enterprise Server. When the
VOM Management Serveris added as a rollup source, you canscheduledata rollup
operations.You can run the script on multiple VOM Management Servers from the VOM
Advanced enterprise user interface.
To generate the script for adding a VOM Management Server as a rollup source
On theVOMAdvanced EnterpriseServer,open a command window, andenter
the following:
C:\ProgramFiles\Veritas\VRTSsfmh\bin>perl.exe "c:\Program
Files\Veritas\VRTSvomer\bin\vomms_deploy.pl" --out script_name
The command generates a Perl script so its best toname the script with a .pl
extension, such as:
"C:\ProgramFiles\Veritas\VRTSsfmh\bin\perl.exe" "c:\Program
Files\Veritas\VRTSvomer\bin\vomms_deploy.pl" --out deploy.pl
To run the script on the VOM Management Server
1 Make the script an executable.
2 Do one of the following:
On UNIX, enter the following: /opt/VRTSsfmh/bin/perl /tmp/deploy.pl
On Windows, enter the following: "C:\Program
Files\Veritas\VRTSsfmh\bin\perl.exe"c:\temp\deploy.pl
Installing and configuringAdding a VOM Management Server as a rollup source
20
8/3/2019 Vomadvanced Install
21/21
C
componentsVOM Advanced 15
E
Enterprise Serverinstalling 16uninstalling 19verifying installation 17
enterprise servercomponents 15
exitingVOM Advanced 18
I
installingEnterprise Server 16
L
logging in 18logging out 18
M
managed hostcomponents 15
P
passwordschanging 19
U
uninstallingEnterprise Server 19
V
verifyingEnterprise Server installation 17
Veritas Operations Manager Advancedlogging in 18overview 9
VOM Advancedcomponents 15installing
Enterprise Server 16logging out 18
uninstalling 19VRTSsfmh components 15VRTSvomes components 15
Index