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CERAMAH AKTA
PENYERAHAN BAHAN
PERPUSTAKAAN DAN
PENGGUNAAN ISBN
Sempena sambutan Hari Bu-
ku Dan Hakcipta Sedunia2011, Perpustakaan IPKKM
dengan kerjasama Per-
pustakaan Malaysia telah
menganjurkan satu ceramah
bertajuk Akta Penyerahan
Bahan Perpustakaan Dan
Penggunaan ISBN/ISSN/PDP
Dalam Penerbitan pada
9/5/2011 bertempat di De-wan Serbaguna, Aras 8, Blok
E7. Untuk berita selanjutnya
sila rujuk pada halaman 3.
NAJIB RAZAK : PENDA-
KIAN KE PUNCAK KUASA
sebuah buku untuk
bacaan dan pengetahuan
kita semua , bagaimana Per-
dana Menteri kita berjaya ke
puncak kuasa politik Malay-
sia. Sla rujuk halaman 3 un-
tuk maklumat yang lebih
lanjut.
Mabul Island - a heaven to
undersea explorers. Plan
your trip there with your
family to have mental and
physical relaxaon and re-
charge your energy for
more challenges in your
duty. Turn to page 5 for
more informaon.
B U S I N E S S N A M E
Bahagian Khidmat Pengurusan
PROBLEM SOLVING
AND DECISION MAK-
ING PART 2
At this point, it's useful to
keep others involved (unless
you're facing a personal and/
or employee performance
problem). Brainstorm for so-
lutions to the problem. Very
simply put, brainstorming is
collecting as many ideas as
possible, then screening them
to find the best idea. It's criti-
cal when collecting the ideas
to not pass any judgment on
the ideas . This article is
the second part of an essay
written by Mr Dhanesh Ku-
mar Danesekaran, who has
served as Senior Principal
Assistant Secretary in Ca-
wangan Pengurusan Am, Ba-
hagian Khidmat Pengurusan
before his transfer to Malay-
sia Healthcare Travel Coun-cil. Turn to page 2 for more
details.
Edaran Dalaman Sahaja
BIL.2/11 APRILJUN 2011
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P A G E 2
N E W S L E T T E R
B A H A G I A N
K H I D M A T
P E N G U R U S A N
Caption describing
picture or graphic.
PROBLEM SOLVING AND DECISION MAKING
(Part 2Connuaon from Previous Issue)
2. Look at potenal causes
for the problem
a. It's amazing how much
you don't know about
what you don't know.
Therefore, in this phase,it's crical to get input
from other people who
noce the problem and
who are eected by it.
b. It's oen useful to col-
lect input from other indi-
viduals one at a me (at
least at rst). Otherwise,
people tend to be inhibited
about oering their im-
pressions of the real caus-es of problems.
c. Write down what your
opinions and what you've
heard from others.
d. Regarding what you
think might be perfor-
mance problems associat-
ed with an employee, it's
oen useful to seek advice
from a peer or your super-
visor in order to verify your
impression of the problem.
e.Write down a descripon
of the cause of the prob-
lem and in terms of what is
happening, where, when,
how, with whom and why.
3. Idenfy alternaves for
approaches to resolve the
problem
a. At this point, it's useful
to keep others involved
(unless you're facing a per-
sonal and/or employee
performance problem).
Brainstorm for soluons to
the problem. Very simply
put, brainstorming is col-
lecng as many ideas as
possible, then screening
them to nd the best
idea. It's crical when
collecng the ideas to
not pass any judgment
on the ideas -- just writethem down as you hear
them. (A wonderful set
of skills used to idenfy
the underlying cause of
issues is Systems Think-
ing.)
4. Select an approach to
resolve the problem
When selecng the best
approach, consider:
a. Which approach is
the most likely to solve
the problem for the long
term?
b. Which approach is
the most realisc to ac-
complish for now? Do
you have the resources?
Are they aordable? Do
you have enough me
to implement the ap-proach?
c. What is the extent of
risk associated with
each alternave?
(The nature of this step,
in parcular, in the
problem solving process
is why problem solving
and decision making are
highly integrated.)
5. Plan the implementa-
on of the best alterna-
ve (this is your acon
plan)
a. Carefully consider
"What will the situaon
look like when the prob-
lem is solved?"
b. What steps should be
taken to implement the
best alternave to solv-
ing the problem? What
systems or processes
should be changed in
your organizaon, for
example, a new policy
or procedure? Don'tresort to soluons
where someone is "just
going to try harder".
c. How will you know if
the steps are being fol-
lowed or not? (these are
your indicators of the
success of your plan)
d. What resources will
you need in terms of
people, money and fa-cilies?
e. How much me will
you need to implement
the soluon? Write a
schedule that includes
the start and stop mes,
and when you expect to
see certain indicators of
success.
f. Who will primarily be
responsible for ensuring
implementaon of the
plan?
g. Write down the an-
swers to the above
quesons and consider
this as your acon plan.
h. Communicate the
plan to those who will
involved in imple-
menng it and, at least,
to your immediate su-
pervisor.
(An important aspect of
this step in the problem-
solving process is con-
nually observaon and
feedback.)
6. Monitor implementa-
on of the plan
Monitor the indicators
of success:
Oleh : En. Dhanesh Kumar Danesekaran
a. Are you seeing what
you would expect from
the indicators?
b. Will the plan be done
according to schedule?c. If the plan is not being
followed as expected,
then consider: Was the
plan realisc? Are there
sucient resources to
accomplish the plan on
schedule? Should more
priority be placed on
various aspects of the
plan? Should the plan
be changed?
7. Verify if the problem
has been resolved or
not
One of the best ways to
verify if a problem has
been solved or not is to
resume normal opera-
ons in the organiza-
on. Sll, you should
consider:
a. What changes should
be made to avoid this
type of problem in the
future? Consider chang-
es to policies and proce-
dures, training, etc.
b. Lastly, consider
"What did you learn
from this problem solv-
ing?" Consider new
knowledge, understand-
ing and/or skills.
c. Consider wring a
brief memo that high-
lights the success of the
problem solving eort,
and what you learned as
a result. Share it with
your supervisor, peers
and subordinates.
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CERAMAH AKTA PENYERAHAN BAHAN
PERPUSTAKAAN DAN PENGGUNAAN ISBN/ISSN/PDP
P A G E 3
Sempena sambutan Hari Buku
Dan Hakcipta Sedunia 2011, Per-
pustakaan IPKKM dengan ker-
jasama Perpustakaan Malaysia
telah menganjurkan satu ce-ramah bertajuk Akta Penyerahan
Bahan Perpustakaan Dan
Penggunaan ISBN/ISSN/PDP Da-
lam Penerbitan pada 9/5/2011
bertempat di Dewan Serbaguna,
Aras 8, Blok E7. Ceramah dua
jam ini telah dihadiri oleh
seramai 50 orang warga KKM.
Ceramah ini telah Berjaya mem-
beri kesedaran kepada para war-
ga KKM mengenai tanggungja-
wab penerbit serta peranan
dan usaha Perpustakaan Nega-
ra Malaysia dalam memelihara
khazanah interlek negara di
bawah Akta ini. Para hadirin
juga telah diberi penerangan
mengenai kegunaan standard-
standard dalam penrebitan
bagi memperngkatkan lagi
mutu terbitan tempatan supa-
ya setanding dengan negara
lain.
k Allahyarham ayahandanya,
Tun Abdul Razak Hussein, teta-
pi mencatatkan satu rekod
yang mungkin dak dapat diu-
langi oleh ahli polik lain da-
lam waktu yang dekat ini.
YAB Datuk Sri Najib ba ke
puncak kuasa atas kebolehan
dan kepintaran poliknya
sendiri walaupun dak dapat
dinakan bahawa beliau telah
menumpang nama Tun Razak
pada peringkat awal yang han-
ya sementara waktu sahaja.
Selepas itu pendakiannya ke
puncak kuasa adalah atas daya
usahanya sendiri dan keber-
anian beliau mengambil risiko.
Dengan kata-kata lain, pen-
capaian luar biasa YAB Datuk
Sri Najib itu bukan diperolehi
secara hidangan dalam dulang
emas atau kejayaan yang da-
tang bergolek, tetapi hasil ker-
ja keras dan kebijaksanaan
beliau bermain polik selama
PENDAKIAN 33 TAHUN YAB
Datuk Sri Najib ke puncak
kuasa adalah suatu pen-
capaian par excellence dalam
sejarah polik pasca merdeka
Malaysia.
Dengan menjadi Presiden UM-
NO pada Perhimpunan Agung
UMNO pada 24-28 Mac 2009
dan seterusnya Perdana Men-
teri selepas itu di bawah
rancangan peralihan kuasa
yang dipersetujui dengan Da-
tuk Seri Abdullah Ahmad
Badawi, beliau bukan sahaja
menyamai rekod kerjaya poli-
NAJIB RAZAK : PENDAKIAN KE PUNCAK
KUASA
Pengarang : Chamil WariyaISBN : 9789834425630
Tahun Terbitan : 2009Penerbit : Media Global Matrix Sdn. BhdNo. Panggilan: DS595.6N162.C44 2009
Knowledge
makes you freefrom the chainsof ignorance,and revives yourheart,knowledge takes
you out from thedarkness of sus-picious and su-
perstitions, andgives a new lightto our eyes. Hazrat Abu AliSaqfi
8/6/2019 Newsletter BKP Apr-Jun
4/8
Bahagian Khidmat Pengurusan, Kementerian Kesihatan Malaysia merupakan sa-
lah satu Bahagian di Ibu Pejabat Kementerian Kesihatan Malaysia.Terdapat tiga
cawangan di bawah Bahagian ini, iaitu Cawangan Pengurusan Am, Ca-wangan Kewangan dan Pengurusan Aset yang setiap satu diketuai oleh PTD
gred M54 dan Cawangan Pengurusan Maklumat yang diketuai oleh Ketua
Pustakawan gred S54.
Secara keseluruhannya, Bahagian ini bertanggungjawab menyediakan khidmat
sokongan yang cekap dan berkesan dari segi pengurusan pentadbiran, penguru-
san sumber manusia, pengurusan kewangan, pengurusan aset, pengurusan kualiti
& protokol, pengurusan psikologi kaunseling serta pengurusan sumber maklumat
dengan:
PROFIL BAHAGIAN KHIDMAT PENGURUSAN
Memastikan semua urusan maj-
lis-majlis rasmi Kementerian ber-
jalan lancar.
Memast i kan penyediaan
perkhidmatan psikologi kaunseling
professional kepada anggota Ke-
menterian Kesihatan yang ingin
meningkatkan potensi diri ke arah
kecemerlangan prestasi diri.
M e m a s t i k a n p e n y e -
diaan perkhidmatan rujukan
maklumat / koleksi perkhidmatan
yang terkini dan mesra pelanggan
Memastikan pengurusan pentad-
biran, kebajikan, anggota dan pejab-
at mengikut peraturan-peraturan
yang berkuatkuasa.
Memastikan semua urusan berkai-
tan dengan perkhidmatan, kemu-
dahan dan kerjaya anggota Ibu Pe-
jabat diurus dan dikemaskini dari se-
masa ke semasa.
M e m a s t i k a n p e n g u r u -
san dan pemantauan uru-
san kewangan (di bawah PTJ
1) Ibu Pejabat mengikut pekelil-
ing-pekelil ing dan peraturan-
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Mabul Island is reputed to be
one of the best places for un-derwater macro-photography
in the world. Located in theclear waters of the Celebes
Sea off the mainland of Sa-bah, it is surrounded by gentle
sloping reefs two to 40mdeep.
Covering some 21 ha., it isconsiderably larger than the
nearby Sipadan Island and is
home to the Bajau Laut tribe,one of many ethnic groups inSabah.
Diving is the main activity onthis island, and it can be done
all year round. Marine lifethat can be seen here includes
sea horses, exotic starfish, firegobies, crocodile fish, pipe-
fish and snake eels. There areover
eight popular dive spots, eachwith its own speciality.
Three resorts cater to scubadivers -- two are on the island
itself while one is on a con-verted oil rig platform about
500m offshore. All of the re-sorts provide day trips for
their guests to the nearbySipadan and Kapalai Islands.
How To Get There - trans-
portation:
by air from KLIA toTawau
by taxi or bus from Ta-wau to Semporna
by sea from Semporna .
To reach Mabul Island, it is a30-minute boat ride from
Semporna and 20 minutes
from Sipadan Island.
For more informaon, you can
contact Sabah Tourism Oce Tel:
+6088-248 698 / 211 732 or visit
their website at hp://sipadan-
kapalai.com
Nearby Aracon
Sipadan Island which is locat-ed 14.34kmaway
A Special Package oered by Sipa-
dan Water Village Resort
3D2N Mabul Island-Sipadan Water
Village Resort Package
Resorter Package-RM910
Ext night-RM399
Diving Package add-RM105per day
Package Includes
1. Airport transfer meeng service
at Tawau
2. Return land & boat transfer Ta-
wau,Semporna, Mabul Vvs.
3. Twin/triple share accom at Sipa-
dan Water Village Resort
4. 2B/2L/D
5. Free usage of snorkelling equip-
ment
You can go to this website to getmore informaon about the pack-
age:
hp://www.cu-cu.com.my
Mabul Island, Sabah
http://sipadan-kapalai.com/http://sipadan-kapalai.com/http://sipadan-kapalai.com/http://sipadan-kapalai.com/http://www.tourism.gov.my/destinations/?theme=IL&map_code=sipadan&state=sabahhttp://www.tourism.gov.my/destinations/?theme=IL&map_code=sipadan&state=sabahhttp://www.tourism.gov.my/destinations/?theme=IL&map_code=sipadan&state=sabahhttp://www.tourism.gov.my/destinations/?theme=IL&map_code=sipadan&state=sabahhttp://www.tourism.gov.my/destinations/?theme=IL&map_code=sipadan&state=sabahhttp://sipadan-kapalai.com/http://sipadan-kapalai.com/8/6/2019 Newsletter BKP Apr-Jun
6/8
PEGAWAI BERTUKAR MASUK
BIL NAMA JAWATAN TEMPAT ASAL TEMPAT BARU
1 ZAINAB BINTI SAAD PTD M52KEM. PEMBANGUNAN WANITA,
KELUARGA & MASYARAKAT
UNIT PENGURUSAN SUMBER
MANUSIA
2 ASIAH BINTI SADIO PEN. PEGAWAI TADBIR N32 KEMENTERIAN KEWANGAN UNIT PENTADBIRAN
3 SITI NOOR AISHAH BINTI ABDULLAH PEN. PEG. TEKNOLOGIMAKLUMAT F29 JAB. IMIGRESEN MALAYSIA PU-TRAJAYA UNIT PENGURUSAN SUMBERMANUSIA
4 ADILA AZURIN BINTI ABU BAKAR PEN.PEGAWAI TADBIR N27 LANTIKAN BARU UNIT DAFTARAN & REKOD
5 AZURAIDA BT OTHMAN PEN.PEGAWAI TADBIR N27 LANTIKAN BARU UNIT LATIHAN & KOMPETENSI
6WAN MOHD FAIRULHISHAM BIN
WAN MOHD FAUZEE
PEN. PEGAWAI KESELAMATAN
KP27
PEJABAT KETUA PEGAWAI
KESELAMATAN KERAJAAN MA-
LAYSIA NEGERI KELANTAN
UNIT KESELAMATAN
7 NORDIANA BINTI JARAWI PEMBANTU TADBIR (P/O) N17 HOSPITAL KAJANG UNIT DAFTARAN & REKOD
8 ROHANI BINTI ARIFFIN PENG. KESELAMATAN N11 LANTIKAN BARU UNIT KESELAMATAN
9 SALMYATON BINTI ABD SAMAD PENG. KESELAMATAN N11 LANTIKAN BARU UNIT KESELAMATAN
10 SITI HANUM BINTI BUNIRAN PENG. KESELAMATAN N11 LANTIKAN BARU UNIT KESELAMATAN
11 RAFIDAH BINTI RAMLI PEMBANTU AM PEJABAT N1 LANTIKAN BARU UNIT INOVASI
PEGAWAI BERTUKAR KELUAR / NAIK PANGKAT
BIL NAMA JAWATANBAHAGIAN/PEJABAT/
CAWANGAN/UNITTARIKH
1 MOHD HUSSAIN BIN CHE MAMAT PTD M52UNIT PENGURUSAN SUMBERMANUSIA
KEM. LUAR BANDAR & WILA-YAH
2 MUHD FAHMI BIN ABD TALIB PEGAWAI PSIKOLOGI S41 UNIT PSIKOLOGI KAUNSELING HOSPITAL SG. BULOH
3 NORAINI BINTI JANORPENOLONG PEGAWAI TADBIR
N32
UNIT PENGURUSAN SUMBER
MANUSIABAHAGIAN SUMBER MANUSIA
4 RIDUAN BIN MERDEKAIPEN. PEGAWAI KESELAMATAN
KP27UNIT KESELMATAN JKN JOHOR
5WAN NORMASTURA BINTI ABDUL-
LAH
PENOLONG PEGAWAI TADBIR
N27
UNIT PENGURUSAN SUMBER
MANUSIABHG. PENDIDIKAN KESIHATAN
6 MASLINDA BINTI MOHAMAD PEMBANTU TADBIR (P/O) N17 UNIT PENYELARASAN JKN SELANGOR
7 HAIRILAIDE BIN YUSUF PEN. PEG. TEKNOLOGIMAKLUMAT F29
UNIT PENGURUSAN SUMBERMANUSIA
JAB. IMIGRESEN MALAYSIA
PEGAWAI BERSARA
BIL NAMA JAWATANBAHAGIAN/PEJABAT/
CAWANGAN/UNITTARIKH
1 SITI DALIMAH BINTI MARUDIN PEMBANTU TADBIR (P/O) N17BAHAGIAN KHIDMAT PENGURU-
SAN25 APRIL 2011
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STRES Oleh : Pn. Zainab Bt. Rahmat
Anda mungkin berada dalam keadaan stress apabila mempunyai tanda-tanda
berikut :
i. Tanda-tanda Fizikal
Kering mulut, gementar, sakit kepala, masalah tidur, perubahan selera makan, cepatletih, lenguh-lenguh badan, jantung berdebar-debar, pernafasan semakin laju, sakit pe-
rut, cirit-birit, sakit-sakit badan yang kurang jelas puncanya, mudah letih dan badan tera-
sa lesu.
Ii. Tanda-tanda Psikologi
Gelisah, hilang sabar, mudah marah, lemah semangat, risau dan bimbang, kurang min-
at dan tumpuan terhadap aktiviti seharian, mudah lupa, takut gagal, rendah diri, kere-
sahan, tidak merasa seronok, bosan dan mood sentiasa dalam keadaan tidak menentu
serta murung.
Iii. Tanda-tanda tingkah laku
Merokok berlebihan, penggunaan ubat-ubatan yang tidak terkawal, memikir atau
bercakap tentang mencedera atau membunuh diti, tingkahlaku impulsive dan agresif
(buli, vandalism) penyalahgunaan dadah dan alkohol dan mengalami masalah tabiat
makan.
Apakah antara tanda-tanda tersebut ada pada anda??
Stres adalah reaksi tubuh badan ter-
hadap rangsangan yang tidak me-
nyenangkan seperti bunyi yang kuat, bau
yang busuk atau kata-kata yang kesat.Stres berlaku apabila tuntutan tidak stand-
ing dengan kebolehan dan kemahiran
daya tondak seseorang. Stres juga boleh
diertikan sebagai factor fizikal dan emosi
yang menyebabkan tekanan ke atas min-
da dan tubuh badan. Ia mungkin mengaki-
batkan penyakit seperti darah tinggi, pen-
yakit jantung koronari dan kemurungan.
8/6/2019 Newsletter BKP Apr-Jun
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1. Puan Dahlia Bt Zainal
emel : [email protected]
tel: 8883 3483
2. Puan Zainab Bt Rahmat
emel : [email protected]
tel: 8883 2920
3. Cik Jaini Bt Onggai
emel : [email protected]
tel: 8883 3480
4. Encik Tee Yee Biauemel: [email protected]
Tel: 8883 3476
5. Puan Si Noor Aishah Bt Abdullah
emel : [email protected]
tel: 8883 2981
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