@ cetmiddleeast#CETME
www.cetmiddleeast.com
CUSTOMER ENGAGEMENT TECHNOLOGY
Media Pack
CET Previous Sponsors and Partners
middle eastCET
customer engagement technology
What are you doing tostay relevant in a market
being revolutionised by technology
This is the question that almost every major industry player is currently being faced with. With today’s customers becoming more tech savvy,
game changing tech solutions are revolutionising the connection between consumers and organisations. With connections happening
across multiple platforms at once it is often confusing for an organisation to know what technology they should use and who they
should work with to implement them.
www.cetmiddleeast.com
www.cetmiddleeast.com
Key Areas Covered
Social Media&
Mobile Apps
BusinessIntelligence
&Analytics
Ecommerce&
PaymentsMobile
CRM
Multi-ChannelEngagment
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Digital Marketing
Digital Signage &
Interactive Technology
”CET is a great initiative for sharing experiences and new ways of thinking. It hasbeen a great event with some fantastic speakers. Overall very engaging.”
Mr. Vikram Chadha - Vice President Marketing - DU - Speaker
Breakdown of members
Country
Each member is pre-selected on the basis of:
1. The member being a decision-maker
2. The company having a requirement or focus on CET
3. The company having the available budget to invest in CET
UAE45%
Qatar15%
Saudi Arabia10%
Egypt3%
Jordan2%
Bahrain5%
Kuwait5%
Oman5% Rest
of the world10%
Industry
Retail Operators /
Brands / FMCG25%
Government Departments
20%Banking / Finance
20%
Hospitality / Tourism
15%
Telecom15%
Other Related Industries10%
Membership at CET is exclusively for the following job title:
CEOs / GMs/ MDs
MarketingHeads
CIOs / ICT Heads
www.cetmiddleeast.com
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Confirmed Speakers
www.cetmiddleeast.com
Group Director Customer ExperienceOoredoo (former Qatar Telecom)
Mr. Thamer TemairikDirector, Marketing, Nutrition - Middle East North AfricaPepsiCo
Mr. Joana PimentelDigital Transformation Head for MENACiti
Mr. Nizar Abou SaabManaging DirectorMindshare
Mr. Karsten ZangGeneral Manager UAELufthansa
Mr. Faysal Saimoa Head of DigitalGulf News
Chief Marketing Officer - Turkey & Middle EastGE Healthcare
Mr. Peter DeBenedictisMr. Radu Ciocan
Ms. Naheed ChowdhryCEO and FounderRainmaker Consultants
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Confirmed Speakers
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Head of Loyalty & CRMWestern Union
Mr. Faisal JavedHead of Group's IT Service DeliveryAl Tayer Group
Ms. Maysoun Hanna Strategic Planning DirectorOgilviOne
Mr. Luis OrozcoHead Customer Strategy dubizzle.com
Mr. Suraj GillHead of EnterpriseZomato
Mr. Paul Ellis Head of Digital MarketingMajid Al Futtaim
Mr. James PiecowyeAssociate ProfessorChief Conversationalist on Nightline Zayed University / DubaiEye
Head of Online & DigitalVigin Mobile KSA
Mr. Ricardo SarmientoMr. Mohammed Qawasmi
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Confirmed Speakers
www.cetmiddleeast.com
And Other Industry Visionaries
Mr. Damian Van Horn Interactive Technology DirectorDubai Parks and Resorts
Mr. Ranjit MukherjeeVP - Customer AnalyticsAbu Dhabi Commercial Bank
Ms. Lina ShehadehSenior Vice President Marketing and CommunicationsUnited Arab Bank
Mr. David HamMENA Marketing GMUber
Director, Digital Marketing, Middle East, Africa & IndiaFRHI Hotels & Resorts
Mr. Mohamed Hussein Mr. Daniele CalderoniRegional Brand Director Mars
www.cetmiddleeast.com
Contact
Bulat MirgarifanovBusiness Development Manager
direct: +971 4 452 3022phone: + 971 50 816 8667
Director
direct: +971 4 452 3022phone: +971 55 5426032
Nayab Rafiq
“ Great Event, excellent networking. Definitely worth investing in. Very informative keynote speakers as well”
Ian Evans - Managing Director EMEA - AirWatch - Sponsor
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