8/9/2019 Gartner Master Pm
1/19
How to Build Master ITProject Managers...or Too Valuable to be
Underpaid .......Ted Smith
CEO, Gartner Institute
VP of Career ar!ets " Ser#i$es, Te$h%epubli$
8/9/2019 Gartner Master Pm
2/19
Between You and Lunch:
1) Why should I listen to you?
2) Who are these project managers anyway?
3) What kind of project managers do we need?
) Why do project managers fail?
!) What characteristic define a "aster #roject manager?
$) Where are the master project managers hiding?
%) &ow can I 'uild master project managers?
() oes #" 'usiness contri'ution * compensation?
+) ,an you put a num'er on that?
For a copy of this presentation:
www.techrepublic.com/downloads.jhtml
8/9/2019 Gartner Master Pm
3/19
Why should I listen to you?
-tep 1. -tart with /artner /roup research and analysis com'ined with /artner
client in0uiry to determine industry need
-tep 2. ,onduct primary research through detailed jo' task analysis and critical
incidence identification and 'uild jo' skill standards that are legally defensi'le
-tep 3. #roduce content that improes the effectieness of the I rgani4ation
-tep . 5efine that content through constant dialogue with the largest on6line
community of I professionals 667 www8techrepu'lic8com
ITIT
WorkforceWorkforcePerformancePerformance
Conte
nt
Community
Standard
s
Researc
h
400400IT ProjectIT Project
ManagersManagers
20,000
20,000hours of IThours of IT
PM experts &PM experts &
practitionerspractitioners
8/9/2019 Gartner Master Pm
4/19
Who Are These Project Managers!Anyway?
"eniorPr
ogra##er
Inad$er
tent
Project
Mana
ger
Busine
ss%nitP
rogra#
Perso
n
&or#
ally
Train
ed
ITProjectM
anag
er
Trained
'()*
erie
nced
ITProjectM
anag
er
Trained%ntrained
40%
8/9/2019 Gartner Master Pm
5/19
What +ind o, Project Managers -oWe eed?
ur 5esearch of 39 large I rgani4ationsfound.
:2 leels of #roject "anagement ;eed.
6 #roject ,apa'le
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Most IT*roject
#anagersare here
Technical
Business
Beha$ioral
Le$el 5 Le$el 6 Le$el 7 Le$el 8 Le$el 9
0a*a1ility Maturity Model "cale
:e;uired0o#*et
encies
Project Manage#ent ()*ertise
8/9/2019 Gartner Master Pm
8/19
Why -o Project Managers &ail?
usiness ,ompetency @ailure: Ignorance of changes in 'usiness initiatie sponsorship
: ,hanges in the 'usiness re0uirements not reflected in project planning
: n timeA on 'udgetA wrong outcome
: @ollowed the methodologyA lost the goal
ehaioral ,ompetency @ailure: Ina'ility to sere as adocate for the team
: Ina'ility to withhold making a final decision until the important facts hae 'een
collected and ealuated
: @ailure to understand Band consider) ramifications of decisions
: Ineffectie feed'ack to team mem'ers B'oth positie and negatie)
8/9/2019 Gartner Master Pm
9/19
8/9/2019 Gartner Master Pm
10/19
Where Are the Master ProjectManagers Hiding?
"aster I #roject "anagers were found inthree places.
: &appily at the top of great #"Ds
: "oing like fre0uent flyer nomads throughconsulting firms
: "isera'le in organi4ations that classifiedthem as one of those people that likes thatadministratie stuff
8/9/2019 Gartner Master Pm
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($en
8/9/2019 Gartner Master Pm
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-oes PM Business 0ontri1ution(;ual 0o#*ensation?
Base0o#*ensation
Budgetaryes*onsi1ility
%**er Manage#ent EEEEE
Project Manage#ent EEEE
Technical "ta,, E
ir8 of I-A ir8 of ata ,enter
=pplicationsA istri'uted-ystems
#rogrammerC=nalystAata'ase -pecialist
"edian E9" "edianE12!k
"edian E3""edian E(9k
"edianE199k
"edian E+!k
&'ase median $ompensation from blended $omp studies and national
a#era(in(
8/9/2019 Gartner Master Pm
14/19
0an You Put a u#1er on That?
J*BB#=6 #)CB-J5BBBn=K -=2)LBnK -2))CBn=L n))))
PA@ e)a# score o, *roject #anager A
PB @ e)a# score o, *roject #anager B
"A@ standard de$iation o, e)a# score o, *roject #anager A
"B@ standard de$iation o, e)a# score o, *roject #anager B
nA@ nu#1er o, ;uestions on *roject #anager A=s e)a#
nB@ nu#1er o, ;uestions on *roject #anager B=s e)a#-tandard eiations*BH'L Hw)C$)M where
s* standard deiation
H'* alue of 1> 'estpossi'le outcomeHw* alue of 1> worst
possi'le outcome$ * num'er standarddeiations in a normaldistri'ution
8/9/2019 Gartner Master Pm
15/19
A o1 ole With a Botto# Line
C (,,iciency DBased on 9EEFEEE ProjectG
9C
EC
7.6MM
5.MM
/ 5.7MM
(,,iciencyDG
E
Ine)*erienced A1o$e A$erage "u*erior
IT Project Manager "2ill Le$el
IT ProjectManager
Pro,iciency
7EC
8/9/2019 Gartner Master Pm
16/19
"u##ary
: he 'road 'ase of project6responsi'le workers is not skilledand often are the root cause of project failure and the de6
aluation of the #" jo' role
: usiness and leadership skills are critical success factors in
the high6stakes world of I
: = project office needs to 'alance protegeDs and mentors 6
doing 'oth a serice
: "aster #"Ds need to 'e found and deeloped
: he project manager runs a 'usiness inside of your 'usiness
and needs to 'e recogni4ed accordingly
8/9/2019 Gartner Master Pm
17/19
Than2 You
)or a $op* of this presentation+www.techrepublic.com/downloads.jhtml
or send an email reuest to+ tsmith-te$hrepubli$.$om
8/9/2019 Gartner Master Pm
18/19
Bonus "lide: When -o IT Projects&ail?
7EC
6EC
8EC
5EC
Planning
"co*e-e,inition
()ecution
0losure
8/9/2019 Gartner Master Pm
19/19
Bonus "lide: Is IT eally -i,,erent?
In,or#ationTechnology
(ngineering0onstruction
0hange a*idF un*lanned"lowF incre#ental
e;uire#ents 3,ten a#1iguous()*licit *lan
oles %tility *layers"*ecialists
I#*le#entation 0ontrolled crisis"i) "ig#a
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