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iWorker – driving Enterprise Application Purchasing?Presented by damian hamilton & julian lee @SIM Sept 2011
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iWor
ker=
insp
iring
? in
nova
tive?
info
rmat
ive?
inco
mpa
tible
?
iWorker is always connected
http://www.adverblog.com/wp‐content/uploads/2011/08/always‐connected_big.jpg
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iWor
ker=
insp
iring
? in
nova
tive?
info
rmat
ive?
inco
mpa
tible
?
Familiar?
http://www.adverblog.com/wp‐content/uploads/2011/08/always‐connected_big.jpg
http://www.adverblog.com/wp‐content/uploads/2011/08/always‐connected_big.jpg
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iWor
ker=
insp
iring
? in
nova
tive?
info
rmat
ive?
inco
mpa
tible
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Slightly concerning?
http://www.adverblog.com/wp‐content/uploads/2011/08/always‐connected_big.jpg
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iWor
ker=
insp
iring
? in
nova
tive?
info
rmat
ive?
inco
mpa
tible
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Very concerning!
http://www.adverblog.com/wp‐content/uploads/2011/08/always‐connected_big.jpg
Evolution to the iWorker
• Brings their personal life to work
• This is not new:• Chat rooms (ICQ)• Personal emails, calls• Facebook.com• Classmate.com• MySpace.com
• User orientation: work products for personal entertainment…
iWor
ker =
insp
iring
? in
nova
tive?
info
rmat
ive?
inco
mpa
tible
?
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Personal entertainment on work tools
The iWorker 1.0
• Brings their own device (BYO/BYOD) - laptop, mobile, and recently tabletshttp://www.youtube.com/watch?v=dTdnrTRTykY&feature=youtube_gdata_player
• This has been common in SME• Relatively new to Enterprise:
• Product Standards• Policy/Governance• Vendor bulk prices
• User orientation: tools to improve personal productivity and mobility
iWor
ker =
insp
iring
? in
nova
tive?
info
rmat
ive?
inco
mpa
tible
?
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Bring your own device (BYOD) , generally hardware
The iWorker 1.5
• Brings their own tools and methods – devices and software
• This has been common in SME• New to Enterprise:
• Secure environment• Standards based• Policy/Governance• All SW tools provided to operate
• User orientation: tools to improve personal productivity, mobility and enjoymenthttp://www.youtube.com/watch?v=RzJwaEiAays&feature=related
iWor
ker =
insp
iring
? in
nova
tive?
info
rmat
ive?
inco
mpa
tible
?
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Bring own tools and devices , software and hardware
Bring their own tools and methods‐ Device bound applications (App store)‐ Software (Cloud based)
Bring your own device (BYO/BYOD)‐ Mobile, Tablet, Laptop
What is an iWorker?
iWor
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insp
iring
? in
nova
tive?
info
rmat
ive?
inco
mpa
tible
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Personal entertainment on work tools
In all likelihood you all possibly are… but let me recap:
June 2011 “The Personal Cloud: Transforming Personal Computing, Mobile, And Web Markets”
iWorker lives in 2 worlds…
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iWor
ker=
insp
iring
? in
nova
tive?
info
rmat
ive?
inco
mpa
tible
?
June 2011 “The Personal Cloud: Transforming Personal Computing, Mobile, And Web Markets”
iWorker lives in 2 worlds…
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iWor
ker=
insp
iring
? in
nova
tive?
info
rmat
ive?
inco
mpa
tible
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Business Impacts
iWor
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rmat
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inco
mpa
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Contributor: Aaric Lai, ISYS1387, RMIT University
iWorker Challenges
• Information Overload• Lack of control over Information • Lack of networking support • Information privacy issues• Data/Information Loss• Lack of ownership • Poor Knowledge base
iWor
ker =
insp
iring
? in
nova
tive?
info
rmat
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inco
mpa
tible
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Contributor: Shyamsundar Kelamangalamramaiah, ISYS1387, RMIT University 2011
iWorker and IT Governance
• IT Governance:• Assures investments in iWorker generate business value • Mitigate risks associated with iWorker I.T projects • Aligns iWorker technologies with enterprise objectives &
strategy
• IT Governance also enables the enterprise to mitigate iWorker challenges by developing new or revising existing:
• Policies/Process• Standards• Risk & Security Governance• Procurement Governance • Change Management
iWor
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insp
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? in
nova
tive?
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inco
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Contributor: Shyamsundar Kelamangalamramaiah, ISYS1387, RMIT University 2011
IT the broker of ALL products & services
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iWor
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Case study
• Research organization with more than 10 research institutions• iWorkers consists of:
• IT administrators• Researchers• Management
• Access applications (Google and Dropbox)• Changes in IT roles
• Procurement• Support• Security
• Productivity of iWorkers are measured based on:• Service level• Efficiency• Responsiveness
iWor
ker =
insp
iring
? in
nova
tive?
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rmat
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inco
mpa
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Contributor: Sophie Koh, ISYS1387, RMIT Univesrity 2011
Research Questions
• Is the iWorker influencing the adoption of technology in Enterprise?
• Is this positive or negative?• For the business?• For the iWorker
• Are companies already dealing with iWorkers? How are they managing it?
iWor
ker =
insp
iring
? in
nova
tive?
info
rmat
ive?
inco
mpa
tible
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References/Resources
• Tinychat• YouTube• Google• Forrester• Unisys• Dell• HP• “Research company”• Microsoft• Apple
iWor
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? in
nova
tive?
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rmat
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inco
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MORE AVAILABLE 4TH OCTOBER
iWorker = driving change in the enterprise
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Collaborative
Productive
Engaged
Connected
AnywhereAnytime
Thoughts and questions?
Ping me on Linkedin; or tweet @kiwi_damian iW
orker =
inspiring? inno
vative?
inform
ative? incompatib
le?
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