library.uns.ac.id digilib.uns.ac.id
ANALISIS PERFORMANSI RANTAI PASOK
MENGGUNAKAN MODEL SUPPLY CHAIN OPERATIONS
REFERENCE (SCOR®) 11.0
STUDI KASUS RANTAI PASOK KORAN
Skripsi
ANIS MAISYAROH
I 0313015
PROGRAM STUDI TEKNIK INDUSTRI FAKULTAS TEKNIK
UNIVERSITAS SEBELAS MARET
SURAKARTA
2017
library.uns.ac.id digilib.uns.ac.id
library.uns.ac.id digilib.uns.ac.id
v
ABSTRAK
Anis Maisyaroh, I0313015, ANALISIS PERFORMANSI RANTAI PASOK
MENGGUNAKAN MODEL SUPPLY CHAIN OPERATIONS REFERENCE
(SCOR®) 11.0 STUDI KASUS RANTAI PASOK KORAN. Skripsi. Surakarta:
Program Studi Teknik Industri Fakultas Teknik, Universitas Sebelas Maret,
Agustus 2017.
Kondisi industri koran di Indonesia saat ini menghadapi masalah mengenai
turunnya oplah koran setiap tahunnya yang dipengaruhi oleh pertumbuhan media
online yang pesat. Permasalahan ini juga terjadi di Surakarta yang pada penelitian ini
diambil studi kasus koran Solopos. Koran Solopos juga memiliki permasalahan oplah
koran yang cenderung menurun dengan rata-rata penurunan oplah per tahun adalah
8%. Permasalahan lain juga terjadi pada proses replenishment cycle yaitu tingginya
retur koran sebesar 5,33% dari total kiriman koran. Pada proses manufacturing cycle
terdapat permasalahan keterlambatan pra cetak dan jumlah missprint koran tinggi.
Permasalahan yang diuraikan tersebut merupakan indikasi awal terjadinya
permasalahan rantai pasok sehingga perlu dilakukan penelusuran lebih lanjut.
Penelusuran tersebut dilakukan dengan melakukan pemetaan dan pengukuran kinerja
rantai pasok menggunakan model Supply Chain Operations Reference (SCOR®).
Data penelitian meliputi data primer dan data sekunder. Kuesioner disusun
untuk melakukan verifikasi terhadap Key Performance Indicators (KPI) yang sesuai
dengan kondisi perusahaan. KPI dihitung nilai performansi dan dibandingkan dengan
target perusahaan serta perusahaan sejenis menggunakan gap analysis. Proses rantai
pasok berdasarkan level 1 dan 2 SCOR® dikaitkan dengan KPI untuk melakukan
evaluasi terhadap proses tersebut. Proses yang terkait dengan metrik yang belum
sesuai target perusahaan dapat diperbaiki dengan melakukan peningkatan kinerja
berdasarkan rekomendasi beberapa best practices. Beberapa best practices tersebut
dipilih dua best practices yang paling prioritas untuk dilakukan dan kemudian
dilakukan rancangan implementasi untuk perusahaan.
Berdasarkan pengukuran yang dilakukan, dapat diketahui nilai performansi
yang belum mencapai target adalah perfect order fulfillment, returns rate, total cost
to serve, cash-to-cash cycle time, return on fixed assets, dan return on working
capital yang memiliki gap secara berturut-turut sebesar 0,25%, 0,33%, 1,76%, 15
hari, 3%, dan 9%. Terdapat beberapa sub operasi proses sistem rantai pasokan yang
menyebabkan ketidakefisienan metrik tersebut sehingga perlu diperbaiki.
Berdasarkan analisis yang telah dilakukan, best practice yang dirancang sebagai
rekomendasi implementasi di perusahaan adalah identification of obsolete capital
assets dan ABC inventory classification.
Kata kunci : pengukuran kinerja, rantai pasok, supply chain operation reference
xvi + 160 halaman; 51 tabel; 20 gambar; 16 lampiran
Daftar Pustaka: 70 (2000-2017)
library.uns.ac.id digilib.uns.ac.id
vi
ABSTRACT
Anis Maisyaroh, I0313015, ANALYSIS OF SUPPLY CHAIN PERFORMANCE
USING SUPPLY CHAIN OPERATIONS REFERENCE (SCOR®) 11.0
MODEL CASE STUDY OF NEWSPAPER SUPPLY CHAIN. Undergraduate
Thesis. Surakarta: Industrial Engineering Department, Faculty of Engineering,
Sebelas Maret University, August 2017.
The condition of newspaper industry in Indonesia is currently facing the
problem of declining newspaper circulation every year. This problem also occurred
in Surakarta City, which in this study is taken place of Solopos’s newspaper. The
Solopos newspaper also has an issue that tends to decline with an average annual
decrease of 8%. Another problem also occurs in the process of replenishment cycle
which is the high return of newspaper from agent that is equal to 5.33%. In the
manufacturing cycle process there are also have a problem of pre-printing delay and
the number of newspaper missprint is still high. The described problems are an early
indication of the problem on newspaper supply chain, so that further investigation is
needed. The investigation can be done by performing supply chain mapping and
supply chain performance measurements using the Supply Chain Operations
Reference (SCOR) model.
Data in this research consist of primary data and secondary data.
Questionnaires are structured to verify the Key Performance Indicators (KPI) in
accordance with the conditions of the company. The value of KPI performance was
calculated and compared with the company’s target and similar companies using the
gap analysis. The first and second level of supply chain processes are associated with
KPIs to evaluate the process. Processes related to metrics that have not achieved
company targets can be improved by improving performance based on several best
practices recommendations. Two of the most prioritized best practices are selected to
the company for implementation recommendations.
Based on the measurements that have been done, it can be seen that the
performance values that have not reached the target consist of perfect order
fulfillment, returns rate, total cost to serve, cash-to-cash cycle time, return on fixed
assets and return on working capital with the gap 0.25% , 0.33%, 1.76%, 15 days,
3%, and 9%. The inefficiency of the metrics was caused by several sub-processes of
the supply chain system, therefore it needs to be improved. Based on the analyze, the
best practices chosen to be designed are identification of obsolete capital assets and
ABC inventory classification.
Keywords : performance measurement, supply chain, supply chain operation
reference
xvi + 160 pages; 51 tables; 20 figures; 16 attachments
References: 70 (2000-2017)
Top Related