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Reception Booklet
AIESEC IN MALAYSIA
RECEPTION BOOKLET
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Reception Booklet
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First of all, Congratulations on being matched with AIESEC in Malaysia!!!
Thank you for selecting Malaysia as your internship destination!
We welcome you with open arms and look forward to learn from you and help you learn
more about yourself! The purpose of this booklet is to help you in preparing yourself to
come to our beautiful country, but the information provided might not be complete. So we
recommend that you read up as much as possible about Malaysia through guidebooks,
websites, or information from the embassy before coming.
If you need any extra information, please do not hesitate to contact us. Every culture on
earth differs in a way that we might never imagine. Prepare yourself well for the challenges
ahead. Malaysia is a very unique place that is full of challenges and opportunities.
Open up your mind for any possibilities that you might encounter during your amazing
internship experience!
We hope that you will enjoy your whole duration of your stay here!
Best of luck in your preparation, and we are looking forward to working with you soon.
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Map of Malaysia
About MALAYSIA – TRULY ASIA!
To know Malaysia is to love Malaysia. A bubbling, bursting melting pot of races and religions,
where Malays, Indians, Chinese and many other ethnic groups live together in peace and
harmony. Multiculturalism has not only made Malaysia a gastronomical paradise, it has also
made Malaysia home to hundreds of colourful festivals. The people of Malaysia are very laid
back, warm and friendly.
The Facts and Statistics
The Federation of Malaysia is comprised of Peninsular
Malaysia (made up of 11 states and 2 federal
territories) and the states of Sabah and Sarawak with
the Federal Territory of Labuan in the island of Borneo.
Covering an area of 329 758 sq km, Malaysia is located
between 2 and 7 north of the equator. Peninsular
Malaysia is separated from Sabah and Sarawak by the
South China Sea. To the north of Peninsular Malaysia is Thailand while its southern
neighbour is Singapore. Sabah and Sarawak share borders with Indonesia and Brunei
Darussalam.
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The population stands at approximately 28 million. Bahasa Melayu (Malay language) is the
national language but English is widely spoken. There are many ethnic groups in Malaysia,
mainly comprising Malay, Chinese and Indian; and also a variety of languages and dialects. It
is common to find a Malaysian who can speak more than just Malay and English.
The capital of Malaysia is the city of Kuala Lumpur, but in the recent years, the
administrative capital has been moved to the Federal Territory of Putrajaya. The government
practises Parliamentary democracy with a bicameral legislative system. The Head of State is
the Yang di-Pertuan Agong and the Head of Government is the Prime Minister. Our national
anthem is the “Negaraku”.
Climate, weather & time zone
Climate: Tropical
Average Temperature: 23°C - 35°C
Kuala Lumpur has a hot, tropical climate with heavy rain storms
occurring throughout the year, mostly in the early evenings. Days are very warm and often
humid, while nights are fairly cool. On the west coast, the rainy season extends from
September to December, and August proves to be the wettest month. Lightweight clothes
are worn throughout the year. Waterproofing is advisable.
Malaysian time is 8 hours ahead of GMT and 16 hours ahead of the US Pacific Standard Time.
Malaysian Culture
Malaysia's cultural mosaic is marked by many
different cultures, but several in particular have
had especially lasting influence on the country.
Chief among these is the ancient Malay culture,
and the cultures of Malaysia's two most
prominent trading partners throughout history--
the Chinese, and the Indians. These three groups
are joined by a dizzying array of indigenous tribes,
many of which live in the forests and coastal areas
of Borneo. Although each of these cultures has vigorously maintained its traditions and
community structures, they have also blended together to create contemporary Malaysia's
uniquely diverse heritage.
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Meetings and Greetings
Greetings in a social context will depend upon the ethnicity of the person you are meeting.
In general, most Malaysians are aware of Western ways, so a handshake is normal. There
may be slight differences though and a few things to bear in mind that include:
• Malay women are not to shake hands with men. Women can of course shake hands
with women. Malay men are not to shake hands with women as well. They will use
the salam with a slight bow while placing their right hand on their heart.
• The Chinese handshake is light and may be rather prolonged, sometimes
accompanied with a touch on the arm. Men and women may shake hands, although
the woman must extend her hand first. Many older Chinese lower their eyes during
the greeting as a sign of respect.
• Indians shake hands with members of the same sex. When being introduced to
someone of the opposite sex, nodding the head and smiling is usually sufficient.
Among all cultures, there is a general tendency to introduce:
• The most important person to the lower ranking person.
• The elder person to the younger person.
• Women to men.
Religions in Malaysia
There are 4 main religions in Malaysia and they are Islam, Buddhism, Hinduism, and
Christianity.
Islam
Islam is the official religion in Malaysia. The word “Muslim” means
one who submits to God (Allah). People who practice the religion are
known as Muslims. Muslims pray 5 times a day, and they are
required to pray at the mosque every Friday afternoon. For the rest
of the time, they can pray either in their house, their office or in a
room called "Surau” in any buildings.
Muslims celebrate many festivals, such as Hari Raya Puasa, Hari Raya
Haji and Awal Muharram. Awal Muharram is the celebration of a new year according to the
Muslim calendar. Meanwhile, Hari Raya Puasa is celebrated at the end of the Ramadhan
month, after Muslims complete their one-month-fast.
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Buddhism
Buddhism is a set of teachings often described as a religion
or a body of philosophies influenced by the teachings of
Siddhartha Gautama, also known as Gautama Buddha.
Buddhist refers to the people who practise Buddhism.
Buddhists usually pray twice a day, in the morning and in
the evening. On special occasions, they will go to temple to
do their prayers.
Buddhists celebrate festivals such as Wesak Day. Wesak Day is a day to celebrate the birth of
Gautama Buddha. On this day, Buddhists go to the temple to pray and be a vegetarian for a
day.
Hinduism
Hinduism originated from India. People who practise Hinduism are
known as Hindus. Hindus celebrate Deepavali, Ponggal and Thaipusam.
Deepavali is the celebration of a new year according to the Hindu
calendar. It is also known as the Festival of Light. On the night of
Deepavali, Hindus usually make their house festive by lighting candles
etc.
Christianity
Christianity is a monotheistic religion centred on the life and teachings
of Jesus Christ. Major Christian celebrations are Christmas and Easter.
Christmas commemorates the birth of Jesus Christ and is widely
celebrated among the different ethnics of Malaysia, even among non-
Christians; meanwhile, Easter is less prominent in Malaysia, celebrated
only by Christians.
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Cultural Do’s and Don’ts
DO
1. Take off your shoes when everyone else does so
2. Follow the dress code, especially when there are important-looking people around.
3. Try to be polite and not swear/ shout
4. Avoid taboo subjects like sex, some things need not be vocalized
5. Call before you visit, or at least knock
6. “Right is always right”. If you’re unsure which hand to use in whatever occasion, use
your right.
7. Smile, but be serious when you need to.
8. Serve chicken and fish when you have guests, because some may have special dietary
No-no’s (e.g.: Muslims don’t take pork, while Hindus and certain Buddhists don’t take
beef). Oh, and don’t forget the vegetarians…
9. Adapt to the environment, it’s a jungle out there.
10. Avoid having too much or prolonged physical contact with the opposite sex
(especially with most Muslims), unless consented.
11. Obey your elders, or else!
DON’T
…violate any of the above. Please.
There are universally accepted standards of rights and wrongs and there is no need to cover
the obvious here. However, as Malaysia is a multicultural society there are certain different
cultural and religious characteristics one needs to recognize. Without delving too deeply into
the origins of each custom here's a few that will help you survive:
1. Shoes are commonly left at the front door of houses or maybe some shops and
buildings. A collection of shoes at the door is a sign that you have to remove your shoes
before entering. Another sign is if you notice that you are the only one wearing shoes!
2. Many Malays greet each other with a less than firm handshake and may then place their
right hand over their heart after greeting you. Observe and follow their lead.
3. In the city, the presentation of business cards or name cards often follows with an
introduction as a sign of interest in keeping contact with you, either socially or for
business purposes. It is actually your prerogative; so use your discretion if it is wise to
give your card or kindly excuse yourself for not carrying any of your own. But in doing
business, it is a common practice of card exchanging though it is not compulsory.
4. Public Displays of Affection (or PDA) in public are frowned upon and on the East Coast of
Malaysia, men and women keep a safe distance from each other in public.
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5. Hugging and kissing are strictly reserved for relatives and very close friends. Malaysians
don’t usually hug and kiss each other in public.
6. There are certain areas of mosques that should not be entered by non-Muslims. Signs
are often displayed or people will inform you. Conservative dressing is always required
in all parts of mosques.
7. Many elders are simply referred to as "uncle" (PakCik) or "aunty" (MakCik). People who
are younger than you may also address you with such a term – well, just take it as a
compliment. Many people nod their heads as they walk past people, especially when
passing the elder folks.
8. Some Malaysians eat with their hands. In many restaurants this is more than acceptable
and well worth trying (saves time waiting for the cutlery!). A tip though - only use the
RIGHT hand as the left is used for more basic bodily functions.
Malaysian Food
Malaysian Food is not one
particular distinction of food
but a culinary diversity
originating from its multi-
ethnic population of Malays,
Indians, Eurasians, Chinese,
Nyonya and the Indigenous
peoples of Borneo. A brief
look into the past and how
this multi-ethnic country came
to be, is essential in order to
comprehend how such a
cosmic array of food, has now
come to be known all over the
world as 'Malaysian Food'. The staple food in
Malaysia is rice as in countries in the region. Besides, noodles are also popular. Both are the
main sources of carbohydrate in the country.
Most of the foreigners that come to Malaysia will face difficulties in adapting to Malaysian
food if they are not used to spicy food, and yes, MALAYSIAN FOOD IS SPICY!! (Non-spicy food
are also available but most food are spicy, so be prepared).
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Dress Code
Malaysia is a country where, for the visitor, most basic requirements are readily available
and very cheap, and the general simplicity of life creates few unexpected demands. The
consistently warm weather requires only the lightest of clothing. The general standard of
dressing, even in the city, is casual. It is a rare occasion that demands a suit and tie. Despite
this sensible concession to the climate, the people are immaculately groomed.
Formal
For Work, it is usually formal wear with tie for men; formal shirt/blouse with pants or skirts
for women. There are times where you have to meet important people at important events.
You can be adventurous and don on traditional Malaysian costumes like the Baju Kurung
(ladies) or the Baju Melayu (men); or you can be conventional with formal wear.
As for the formal dinners or evening occasions, men should
wear a suit and tie or a long-sleeved ‘Batik’ shirt. For the
ladies, any Malaysian traditional costumes (Baju Kurung,
Baju Kebaya, saree etc.), evening gowns or cocktail dresses
are recommended.
Casual
For daily wear, something light and sweat-absorbent like cotton t-shirts and pants would be best but shorts are still okay. But most importantly, always remember to bring an umbrella along. In short, always be prepared for whatever the skies may throw at you and dress decently.
Comfortable and informal clothing is suitable during the day and recommended all year round because of the tropical, hot and humid climate. However, as Malaysia is a predominantly Muslim country, conservative dresses (for women) are most appropriate. Daily office attire requires the men to put on long sleeves shirts with tie and skirt suits or dresses for the ladies.
If you fancy the fascinating tropical sandy beaches in Malaysia, remember to bring along your beachwear! And if you plan to visit the highlands, bring a light sweater or cardigan along. Trainees should not be worried too much about clothes as they are readily available in departmental stores and clothing boutiques.
In a mosque, visitors are required to dress decently; guys shirts and long trousers while ladies in long sleeved blouses and long skirts. Headscarf may be provided for lady visitor. In a Chinese or Indian temple, moderate clothing is advisable (no miniskirts or mini shorts).
In Public universities, trainees must wear decently (No sleeveless clothing, no spaghetti-straps top, and all skirts and pants must cover the knee) especially when around public areas in the public universities. Dress code does not apply when trainees go out of the university compound, or when in the dormitories.
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Language – USEFUL PHRASES IN BAHASA MALAYSIA
The sole official language of Malaysia is Malay (also known as Bahasa Melayu or Bahasa
Malaysia). English is also taught in schools and widely spoken in the larger cities. There is
also a colloquial form of English spoken among Malaysians in urban areas, not
inappropriately known as ‘Manglish’, which takes a bit of getting used to if you intend to join
in the conversation. (An example would be the use of the word 'lah'; although there is a
common misconception that we use 'lah' at the end of EVERY sentence). Some other
languages spoken in Malaysia include Chinese dialects (Cantonese, Mandarin, Teochew,
Hakka, Hainanese and Hokkien), Indian languages (most commonly Tamil) and several
indigenous languages (Iban and Kadazan) in East Malaysia.
Bahasa Malaysia is usually used in hawkers, food stalls, rural area & etc. Here are some
phrases you should know.
English Bahasa
Malaysia
English Bahasa Malaysia
I Saya Welcome! Selamat datang!
We Kita, Kami How are you? Apa khabar?
You Kamu Fine Baik
Him or
Her Dia
I don’t understand Saya tidak faham
Them Mereka How much? Berapa banyak?
Name Nama Thank you Terima kasih
Age Umur Good morning Selamat pagi
Gender Jantina Good afternoon Selamat tengahari
Male Lelaki Good evening Selamat petang
Female Perempuan Good night Selamat malam
Ownself Sendiri What is your name? Siapa nama anda?
Address Alamat How much is this? Berapakah harganya?
Job Pekerjaan What time is it? Pukul berapa sekarang?
Citizen Warganegara
I would like to go
to….
Saya hendak pergi ke….
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Race Bangsa You’re welcome Sama-sama
Eat Makan Please come again Sila datang lagi
Drink Minum
How do I get to this
place?
Bagaimanakah saya hendak
pergi ke tempat ini?
House Rumah Sir Encik
Room Bilik Madam Puan
Kitchen Dapur Friend Kawan
Toilet Tandas Yes Ya
Island Pulau No Tidak
Door Pintu Water Air (pronounced ‘ah-yer’)
Bus Bas Air Udara
Taxi Teksi Snack Alas perut
Help Tolong Delicious Sedap
Call Panggil Like Suka
Take Ambil Prefer Lebih suka
Find Cari Thirsty Dahaga
Close Tutup Itchy Gatal
Open Buka Sick Sakit
Hot Panas Visit Melawat
Cold Sejuk Hungry Lapar
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Places of Attraction
Petronas Twin Towers
The 88-storey Petronas Twin Towers, otherwise known as
KLCC, is one of the world's tallest twin structures.
Inspired by the geometric shape found in Islamic architecture,
this gleaming mega-structure was designed by Argentinian-
American architect Cesar Pelli.
Stretching out to one side of this architectural masterpiece is
the spacious and beautifully landscaped KLCC Park. Other
attractions at KLCC are Suria Shopping Complex, Petronas
Philharmonic Hall, Petrosains Science Centre, Petronas Art
Gallery and Kuala Lumpur Convention Centre, where The
Aquaria Oceanarium is situated.
A 58.4 metre sky bridge at levels 41 and 42 links the Twin
Towers. The unique double-deck sky bridge stands 170
metres above street level with its arch support forming a
symbolic gateway to the city centre.
The sky bridge is opened to visitors between 8.30am - 7.00pm every Tuesday to Sunday.
Opening Hours: 8.30am - 7.00pm every Tuesday to Sunday
Entrance fee: Free
How to get there
The Putra LRT train, KLCC station is linked with shopping mall Suria KLCC, you will find
direction there.
Detailed Information
www.suriaklcc.com.my
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Aquaria KLCC
Located in KLCC, adjacent to the
PETRONAS Twin Towers, Aquaria KLCC
is a world-class aquarium that
showcases animals and various types of
colourful marine life species from
Malaysia and around the world.
The aquarium occupies 60,000 square
feet in the Concourse level of the Kuala
Lumpur Convention Centre. A visit to
the Aquaria KLCC will take you through a journey of discovery in education as well as eco-
tourism, supported by the latest technology with a mesmerizing ambience.
Opening Hours: 11:00-20:00 Everyday
Entrance fee: RM38
How to get there
The Putra LRT train, KLCC station is linked with shopping mall Suria KLCC, you will find
direction there
Detailed Information
www.klaquaria.com
KL Tower (Menara Kuala Lumpur)
Soaring to 421m, and considered a main feature of the city
skyline, the KL Tower is the world's fourth tallest
communications tower.
To experience the exhilarating view from the KL Tower,
you can go to the 335-metre high observation deck on a
high-speed lift. From here, the city's eccentric architecture
and lush greenery will be laid out before you.
Opening Hours: 09:30-22:00 Everyday
Entrance fee: RM15
How to get there
The easiest way to get to the Bukit Nanas is via the KL Monorail or Dang Wangi via LRT.
From there you need to take a taxi or walk up Jalan Sultan Ismail then turn right on Jalan P.
Ramlee, and right again up the hill. The KL Tower entrance will be on your left.
Detailed Information
www.menarakl.com.my
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Jamek Mosque (Masjid Jamek)
Built in 1909, this is the oldest mosque in the city. The
mosque sits at the meeting point of the Klang and Gombak
rivers, which is also the birthplace of Kuala Lumpur.
Its architecture is inspired by Mogul influences of northern
India, and it was officially declared as the National Mosque
in 1965.
If entering the mosque, make sure to be decently dressed as this is an area of worship.
Opening Hours: 08:30-13:30, 14:30-18:00 Everyday
Entrance Fee: Free
How to get there
Hop on the LRT and stop at Masjid Jamek station. The mosque is just round the corner.
Central Market
Central Market is a one stop shopping centre for
Malaysian products such as handicrafts, art, kebaya,
songket, batik and the wide variety of Malaysian
cuisine.
The building was built in 1888 was originally a wet
market. Malaysia is well known for her
multiracial culture where people of different races live in peace and perfect harmony.
Central Market has created a corner to display multi ethnicity and zoned the stalls based on
the features of each race.
Opening Hours: 10:00-22:00 Everyday
How to get there
The Pasar Seni station on the LRT line is right outside Central Market.
Detailed Information
www.centralmarket.com.my
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Bintang Walk
For both shopaholics and coffee-sipping night owls,
Bukit Bintang is one of the hippest streets in the city.
It's a perfect place for people-watching over a latte
between bouts of bargain-hunting.
A wide pedestrian walkway running the length of the
street has transformed it into an exciting rendezvous
point with open air cafes and restaurants.
There are many shopping malls along Bukit Bintang including Pavilion, Starhill Gallery, Lot 10,
Sungei Wang and BB plaza etc.
Don’t miss Jalan Alor! Jalan Alor is a street that filled with food late into the evening. The
stalls are parked all along the street. The Jalan Alor area is relatively dead during the day, but
when the sun goes down it gets a complete makeover.
How to get there
There is a Monorail station called Bukit Bintang that is in between Lot 10 Shopping Centre
and Sungei Wang Plaza.
National Mosque (Masjid Negara)
The main dome of the national mosque is designed in the
shape of an 18-point star to represent the 13 states of
Malaysia and the five central Pillars of Islam, and has the
appearance of a partly opened umbrella roof which
symbolises the aspirations of an independent nation.
As one of Southeast Asia's largest mosques, its unique
modern design embodies a contemporary expression of traditional Islamic art, calligraphy
and ornamentation. Visitors are asked to wear modest clothing and to remove their shoes
when entering the mosque. Modest outer-wear is available for rent outside the mosque.
Opening Hours: 09:00-18:00 Everyday
Entrance fee: RM1
How to get there
Right next to the KL Railway Station
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Petaling Street (China Town)
Petaling Street, the centre of Kuala Lumpur's
original Chinatown, maintains much of its
traditional atmosphere, particularly at night when
vendors fan out their merchandise along the street.
Food is plentiful here with many scrumptious
varieties to choose from; some of the restaurants
here have been in business for generations. Locals
flock to Petaling Street primarily for bargain
accessories and great Chinese food. So, go on, be
brave - head down to Petaling Street with an empty stomach and an adventurous spirit. Even
if you don't spend a penny, (which will be hard!), you are guaranteed to have an amazing
experience here.
How to get there
The Pasar Seni station on LRT down the street from the beginning of Petaling Street.
Putra Mosque
The pink-domed Putra Mosque is constructed with
rose-tinted granite and can accommodate 15,000
worshippers at any one time.
The basement wall of the mosque resembles that of
the King Hassan Mosque in Casablanca, Morocco.
Putra Bridge
The three-tier bridge is inspired by the Islamic architecture of
the famous Khaju Bridge in Isfahan, Iran. Its magnificent
attractions are the four minaret-type piers, complete with
observation decks, overlooking the Putrajaya Lake.
Putrajaya Cruise
Putrajaya Lake is in the heart of the administrative city, and
visitors can take a leisure cruise on the lake.
One can view stunning vistas of the surrounding area from
the cruise, including the Putrajaya Mosque, Putrajaya
Bridge as well as several government administrative
buildings.
Visitors can opt to sail the lake on a passenger cruise boat,
which is a great option in the day and even more spectacular at night!
Visitors can choose from two different modes to cruise on the Putrajaya Lake, either the
passenger cruise vessel or the gondola-like vessels available in 4 to 6 seaters.
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Batu Caves
Batu Caves is a an iconic and popular tourist attraction in
Selangor. Site of a Hindu temple and shrine, Batu Caves
attracts thousands of worshippers and tourists, especially
during the annual Hindu festival, Thaipusam.
A limestone outcrop located just north of Kuala Lumpur, Batu
Caves has three main caves featuring temples and Hindu
shrines.
Its main attraction is the large statue of the Hindu God at the
entrance, besides a steep 272 climb up its steps to finally
view the stunning skyline of the city centre.
Monkeys frolic around the caves, and it is a popular spot for
rock climbing enthusiasts. Paintings and scenes of Hindu Gods
can also be seen in the Ramayana Cave.
Batu Caves is a place where you should not miss during your visit to Malaysia!
Opening Hours: 08:00-18:00
Entrance fee: Free
How to get there
Take the KTM from KL Sentral station straight to Batu Caves station.
Pulau Tioman (Tioman Island)
A sleepy little fishing village at the southern tip of the island, Mukut has a rural charm that is
hard to beat, even on Tioman. A slightly rocky beach gives way to patches of soft sand at the
far eastern and western ends. Giant butterflies flutter away from children on bicycles,
monkeys jump from tree to tree in the jungle behind and a monitor lizard slowly makes its
way into the undergrowth. For those that want to experience tranquillity, nature and the
traditional village life, this is the place. The accommodation is simple, most chalets only have
fans and cold showers and the food is traditional Malay fare. The spectacular Asah waterfall
is a 45-minute walk away. Mukut is also the starting point for treks to scale the “dragon's
horns”. Explore the fishing village, or go shopping in the duty free shop and enjoy all the
activities nature can offer - snorkelling, scuba diving, fishing, rock climbing, trekking etc.
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Pulau Redang (Redang Island)
Pulau Redang, situated 45km off the coast of Kuala
Terengganu, is the largest of all Terengganu's islands.
From the very first glance, Pulau Redang will enchant
visitors with its compelling beauty. Its incredibly azure
waters fringed by white sand, against the backdrop of
verdant jungle-clad hills make picture-postcard views.
Pulau Redang archipelago comprises 9 islands, the Lima Island, Paku
Besar Island, Paku Kecil Island, Kerengga Besar Island, Kerengga
Kecil Island, Ekor Tebu Island, Ling Island, Pinang Island and Redang
Island. This archipelago is abounds with marvellous marine fishes,
turtles and coral reefs, ensuring a great snorkelling and scuba-diving
experience. Redang Island which is approximately 7km in length
6km in width is the largest of all other islands in the Marine Park.
A myriad of surprises waits beneath the bewitchingly blue sea. The waters teem with a
wealth of marine life and corals, and the good visibility makes it ideal for snorkelling and
diving. At the Marine Park Centre friendly wrasses, sergeant majors and breams swarm
around snorkelers. Divers can look forward to thrilling encounters with black-tip sharks. Rare
giant clams and hawksbill turtles too have been sighted here.
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Transportation in Malaysia
Don’t worry about finding your way around in Malaysia. We have a rather well-developed
transportation system - complete with buses, taxis, and trains. Since you will be spending
most of your internship here in Kuala Lumpur, let’s focus on the transportation system here,
alright?
Taxi (Cab)
Taxis in KL are available 24 hours a day, and are based on a metered rate. The flag-off rate is
RM3.00 and 10 cents is charged for every 150 meters travelled. But beware! Some taxis do
not charge by the meter especially during rush hour. So if you ever get on a cab, do insist on
being charged by the meter. However, taxis do have additional charges for services after
midnight or for services booked by phone. Other taxi like the Airport Limousine taxis uses a
prepaid coupon system in which you have to pay at the counter.
Bus
Buses in KL are also quite convenient (if they come on time that is). Bus services like Rapid KL,
City Liner and Metrobus make up a network of routes.
Train
Trains in Kuala Lumpur, the Light Rail Transit (LRT), KL Monorail and KTM Komuter trains will
provide regular accessibility to many places within the city as well as to several outlying
towns. The KL Sentral Station is a transportation hub where various modes of transportation
converge. Seeing that there are multiple lines, we will try to provide you with information so
that you won’t be confused or find yourself to be very lost.
Travelling by train is the most convenient as they come frequently and has the widest
network. Besides that, it is much cheaper than other modes of transportation, and a lot
faster. Here are the fares for the various lines of trains.
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22 AIESEC in Malaysia |No 74, Jalan Universiti, Seksyen 13, 46200 Petaling Jaya, Selangor | www.aiesec.my | (t) +603 7966 0721
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Things to Bring:
• Laptop and charger
• Bring an electric plug adaptor to connect your electronic devices (optional)
• Mosquito repellent
• Stationeries
• Clothes for hot and humid weather
• Finances to cover living cost. Funds for extra miscellaneous expenses and shopping.
• Personal toiletries (facial cleanser etc) and Personal medication (if needed)
• Bed sheet (Size: Single)/ bed cover and pillow case
• Some stuffs from your country for us to share with, such as non-perishable and
packed food, items for country presentation, traditional clothes videos, etc…
• Any other relevant things that you think of necessary
Other documents (document that may need to be prepared):
• Your passport
• Visa and documents needed to extend your visa
• Personal Medication
• Sufficient cash, ATM card and/or credit card
• Copies of all travel documents
• Copy of health insurance
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Important and Emergency Numbers
Here’s a list of phone numbers you may find helpful during your stay in Malaysia.
EMERGENCY FLIGHT INFO
Police & Ambulance 999
Fire 999
Civil Defense 991
From Mobile Phone 112
GOVERNMENT DEPT
TENAGA NASIONAL
KLIA 03 8776 2000
Penang 04 643 0501
Changi 02 542 9727
Aeroflot 03 2161 3231
AirAsia 03 7651 2222
Air India 03 2614 2166
Berjaya Air 03 2145 2132
Cathay Pacific 03 2078 3377
Garuda 03 2162 2811
Japan Airlines 03 2161 1700
MAS 1 300 88 3000
Qantas 03 2167 6000
Royal Brunei 03 2070 7166
SIA 03 2692 3122
Thai Airways 03 2031 1900
Bank Negara 03 2698 8044
Bukit Aman 03 2262 6222
Customs 03 6201 6088
Domestic Trade 03 2274 2100
Foreign Affairs 03 8887 4000
Home Affairs 03 8886 8000
Human Resource 03 8886 5000
Immigration 03 2093 9181
Income Tax 03 6201 7055
Meteorology 03 7958 7422
Reg of Business 03 4049 2125
Reg of Company 03 4043 3366
Veterinary 03 2094 0077 Breakdown 15454
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RADIO TAXI SERVICE TRANSPORT
FOOD DELIVERY
MOBILE OPERATORS
Celcom 03 3630 8888
Digi 016 221 1800
Maxis 03 7492 2123
INTERNET SERVICES
PUBLIC COMPLAINTS Internet Service Providers (ISPs)
Biro Pengaduan 03 8888 7777
FOMCA 03 7876 2009
MCA Hotline 03 6258 9323
MCA PSC Dept 03 2163 2305
Malay Mail Hotline 03 2282 1002
Comfort 03 8024 2727
KL Teksi 03 9221 8999
Persatuan Radio 03 2693 6211
Public Cab 03 6259 2020
Radio Cab 03 9221 7600
Saujana 03 2162 8888
Silvertop 03 4023 1267
Supercab 03 7875 7333
Sunlight 03 9058 9986
Teletaxi 03 9221 1011
Intrakota 03 7726 2944
KESAS 03 5633 7188
KL Sentral Station 03 2279 8888
KTM 03 2273 8000
PLUS 03 7981 8000
Plusliner 03 2272 1586
Putra LRT 1 800 388228
Sprint 03 7960 1050
Star LRT 1 800 388288
Domino's 1 300 88 8333
McDonalds 1 300 13 1300
Pizza Hut 1 300 88 2525
Celcom.net 019 300 0900
Jaring 03 8996 5000
Maxis Net 1 300 82 1512
Timenet 03 2710 6200
TMnet 03 8318 8027
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EMBASSIES IN Kuala Lumpur BANK
Useful Website Links
1. AIESEC in Malaysia Websites
www.aiesec.my
AIESEC in Malaysia Facebook
http://www.facebook.com/AIESECinMalaysia
Global Ambassador Club (A communication channel for AIESEC interns, EB, and MC in Malaysia)
http://on.fb.me/gacamy
Australia 03 2146 5555
Brunei 03 2161 2828
Canada 03 2718 8333
China 03 2142 8585
France 03 2053 5500
Germany 03 2142 9666
India 03 2093 3504
Indonesia 03 2142 1151
Japan 03 2142 7044
Korea (South) 03 4251 2336
Philippine 03 2148 4233
Singapore 03 2161 6277
Thailand 03 2148 8222
United Kingdom 03 2148 2122
United States 03 2168 5000
AmBank 03 2612 6888
Bank Islam 03 2698 9608
CIMB Bank 1 300 88 0900
Hong Leong Bank 1 800 38 8888
Maybank 1 800 88 2828
Affin Bank 03 5511 4323
Public Bank 03 2163 9191
RHB Bank 03 2070 4299
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2. Tourism Malaysia
http://www.tourismmalaysia.gov.my/
http://www.malaysiatravel.org.uk/
http://www.701panduan.com
http://www.geographia.com/malaysia/
3. Map of Malaysia
http://www.malaysia-maps.com/kl/
4. Travelling in Asia
http://www.mnet.com.my/klonline/www/places/places.htm
5. Airlines Company
http://www.malaysiaairlines.com/hq/en/home.aspx
http://www.airasia.com
6. Kuala Lumpur train service
http://www.malaysiacentral.com/information-directory/transportation/rail/rapidkl-lrt-light-rail-
transit-train/
http://www.malaysiacentral.com/information-directory/transportation/rail/ktm-komuter-
popular-urban-electric-commuter-train-service/
http://www.malaysiacentral.com/information-directory/transportation/rail/kl-monorail-light-
transit-train-in-kuala-lumpur/
7. KL LRT map
http://bit.ly/kltransitmap1
http://bit.ly/kltransitmap2
8. KLIA Express
http://www.kliaekspres.com/erlsb/KLIATransit/TrainFares/tabid/118/Default.aspx
9. Malaysian Foreign Affairs
http://www.kln.gov.my
10. Visa and health requirements website:
http://skyteam.com/about/travelhelp/travelinfo.html
11. Other interesting Links (Tourism Malaysia videos)
http://www.youtube.com/watch?v=zKUWzo8kkXE
http://www.youtube.com/watch?v=q9oyLbtPzv8
http://www.youtube.com/watch?v=7IK0cKtkhqU
http://www.youtube.com/watch?v=tKgZ3VUn_OI
http://www.youtube.com/watch?v=TT2CkK6m9dY
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Other Useful Information
Adaptors
Sockets in Malaysia are ‘Type G’ (as pictured above) with single phase voltage of 240 V and
frequency of 50 Hz.
Voltage/Electronics:
The voltage in Malaysia is 240 volts. If the devices that you are carrying
do not accept 240 Volts at 50 Hertz, you are required to use a voltage
converter. There are mainly three types of voltage converters that are
adaptable to the Malaysian voltage:
1) Resistor‐network converters (50‐1600 Watts)
Such converters are used for lightweight usage and support high‐wattage electrical
appliances such as hair dryers and irons.
2) Transformers (50‐100 Watts)
For continuous use and better electricity, transformers are best if used for low wattage
appliances like battery chargers, radios, laptop computers, cameras, mp3 players and
camcorders.
3) Combination Converters
These converters have a combination of both a resistor network and a transformer. They
come along with a switch that switches between the two modes.
Phone code to dial into Malaysia:
00 or +60 ‐ Country code for Malaysia, Area code (1 or 2 numbers), Phone number (6 or 8
numbers) 00 + 60 + 1*(*) + *** **** eg 00+6012+3281329
When you are in Malaysia, you can dial the above numbers without ‘+6’ using any of the
public phones but if you are using your mobile phone, dial the numbers shown above.
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Safety Reminders
DO
1. Avoid dark, quiet alleys… We don’t know what goes on in there…
2. Strap or sling your bag when you move about, and always try to walk against
oncoming traffic.
3. Bring mosquito repellent. For some unknown reason, local mosquitoes are attracted
to trainees.
4. Always bring an umbrella. Useful, whether rain or shine.
5. Obtain adequate insurance coverage before travelling to Malaysia.
DON’T
… be afraid to talk to the locals. You might find some hidden treasures ;)
Non‐residents should not bring Malaysian Ringgit notes more than RM1000.
Please be extremely careful with your personal belongings, your money and your travel
documents. Be aware of your surroundings as foreigners in Malaysia sometimes do attract
attention from people with bad intentions.
End Note
This is a brief preparation package for all interns in Malaysia. Please do not hesitate to
contact your hosting LC for more in depth preparation that you will need or want to enquire
about it.
Remember, when you ask more questions, you are better prepared too! And we can help to
ensure a better internship experience here for you!
If you find that you still have other questions that were not answered in this mailer, please
do not hesitate in emailing us and letting us know.
It is with extreme enthusiasm that we await your arrival, as we know together we will make
this an incredible experience.
Our best wishes for your life changing career experience here in Malaysia!!!
ENJOY your stay in Malaysia!
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Welcome to Malaysia!!!!