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Internal Quality Assurance

Framework of Yerevan State University

in the Context of European Standardsand Guidelines

A. Grigoryan, A. Budaghyan

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ESG 1: Policy and Procedures for Quality Assurance

Measuring quality of student experience Student/graduate/ employer feedbacks

Graduate employment statistics

YSU InternalQuality Assurance(IQA) Policy

Quality Assuranceof StudyProgrammes

Safeguarding of Academic Standards

QualityEnhancement of Study Programmes

Appropriate to EQF and NQF levels Satisfy PSRB requirements Regularly monitored & reviewed

Guidelines for programme LOs Feedback of external experts

Satisfy academic standards Guidelines for programme design Approval, monitoring and review procedures Student/graduate feedback External assessors Focus on quality decline areas

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ESG 2: Quality Assurance of Study Programmes

Data collection Per-Review Follow up, improvement plan Re-approval

QualityAssurance (QA)of YSU StudyProgrammes

Regulations forProgrammeApproval

Methodological

Guidelines forProgrammeDevelopment

Regulations forYearly ProgrammeMonitoring

QA of ProgrammeDevelopment

QA of Programmeimplementation

Development of: Programme profile Programme learning outcomes Programme content Module learning outcomes

Regulations forPeriodic ProgrammeReview

Development of templates of: Programme specifications Module descriptors

Implementation of:

Programme validation Programme peer-Review Programme approval

Data collection

Data analysis, SWOT Improvement plan Implementation

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ESG 3: Assessment of Students

Course LOs Deriving criteria (C) Methods of assessment Describing clear standards (S) Organising of C&S in a marking scheme

QA of StudentAssessment in YSU

Student AssessmentRegulations

Student AssessmentMethodology

Assessment procedures Marking/grading scheme & scale Assessment t imline Appeal systemcademic performance

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ESG 4: Quality Assurance of Teaching Staff

Teacher assessment

Teacher assessment bypeers

Teacher assessment bystudents

Teacher assessment bysupervisors

Teacher assessmentpolicies and procedures

Monitoring and review of teacher assessmentprocesses

Student surveys

Interviews with and/or questionnaires forsupervisors

Interviews with and/or questionnaires forpeers

Document review, observations, debriefing of the findings, revision of teacher assessment tools

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ESG 5: Learning Resources and Student Support

LearningResources &Student Support

LibraryResourses

StudentCounceling

Computing Facilities& Internet

Planning(studyprogrammesand studentsneedassessment)

nsuringaccessibility(appropriateprocedures)

Managing(feedbak from students ,monitoring,review andimprovement )

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ESG 6: Information Systems

Monitoring,analysis & self-evaluation

YSU Quality-relatedInformationSystems

Information on

Students Profile of studentpopulation Student performance Student satisfactionwith their programmes Employability of graduates

Information onLearning Resources& Infrastructure Qualitative &quantitative data Availability The YSU KPIs (83)

Information onTeachers Effectiveness of teachers(Studentsurveys)

Creatingvirtualresourceroom

Regulardatacollecting

Review &

improvement

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ESG 7: Public Information

Students Characteristics Employment Statistics& Destinations Views Satisfaction SurveyResults

YSU PublicInformationon:

The Institution Programmes

Facilities Infrastructure Recreation &Sport

Study Programmes Profiles &Qualifications LOs TL&A Methods Learning Opportunities

Check for:

Readilyaccessible Up to date Objective

Presented in:

YSU Web-page Study guides Programmehandbooks(specifications)

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Thank you for attention !