Why Business IT Support
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Transcript of Why Business IT Support
Y E A R S
Celebrating a decade
in I.T.
Onceupon atime...
Paul's IT contract was due for renewal…
He spoke with Bob, his IT guy, nice bloke, but Paul’sbusiness was bigger now with different IT requirements…
...So Paul researched the market and found
•Multiple service providers
•Disjointed and varying advice
•Confusing messages
•Too many independents
•Domestic driven products and
services
The prismvision wasborn.
All Paul wanted was...
•An established UK based IT Support
company with industry certification
•Strategic advice with the ability to
adopt new technologies
• All users to have direct access to a
dedicated IT helpdesk and onsite
support
•Clear and visible processes, account
management and service level
agreements
•A business relationship and not a
one off sale or reactive fix
Today Paul callsprism…
...they understand
and can deliver his new IT
requirements
Now Paul’s team call prism and Pauljust does business (Not IT).
“Outsourcing IT - so you can concentrateon business”
Where we Live…
How to contact prism...
Our Locations
prism has developed anational network ofengineers to implementour solutions.
All requests for adviceguidance and support aredealt with through our headoffice in Cheshire.
prism - by mailSt James's House, 5 John Bradshaw Court, Alexandria Way,
Congleton, Cheshire. CW12 1LB
prism - by webIT solutions -www.prism.uk.com; [email protected]
IT disposal - www.prismdisposal.com; [email protected]
prism - by phoneIT solutions 0845 121 7770
IT disposal 0845 124 7770
Why prism?• Microsoft gold certified partners
• Guaranteed service level agreements
• Nationwide coverage
• Founded in 2001
• Prism engineers only
• On going account management
• Impartial advice
• Award winning service
• We care
“Not everything that can becounted counts, and noteverything that counts canbe counted” Albert Einstein (1879-1955)
What doprismdeliver?• Infrastructure supply, installation and asset
finance
• Managed support services
• Managed security solutions
• Cloud based services and applications
• IT disposal services
…"cradle to the grave services"
“Prism enables the IT within our business to function withoutcompromise, taking away the hassle of IT for all our employees,they are only ever a phone call away to keep our systems running smoothly”
Franklyn Financial Management.Wealth Management Company.
“Its like having a holiday rep that just takes all my problemsaway”
Friends For Leisure.Charity.
“The solution that Prism proposed was implemented in fulland we have had no significant IT downtime in three years.We now feel that we have the most robust IT structure thatwe have had at any time.”
Hammond McNulty.Accountancy Firm.
Don’t take our wordfor it. Take the wordsof our clients...
Dear prism Total IT Solutions
I can relate to Paul’s story and would like to discuss my IT
requirements, please contact me so I can benefit from your advice
Contact Name: .........................................................................
Contact Number: .........................................................................
Company Name: .........................................................................
Address: .........................................................................
.........................................................................
.........................................................................
Web Address: .........................................................................
Email Address: .........................................................................
FR
EE
PO
ST
RS
CH
-GR
JC
-RZ
US
prism
St Jam
es’s
House
5 J
ohn B
radshaw
Court
Ale
xandria W
ay
Congle
ton
Cheshire
CW
12 1
LB
IT s
olu
tions
0845 1
21 7
770
IT d
isposal
0845 1
24 7
770
ww
w.p
rism
.uk.c
om
TheEnd
To see how we do it watch the prism videoat www.prism.uk.com