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Welcome to MyStay - CTI: · PDF fileMyStay (Beta) User Guide (012014) 2 Email us: support@ ...
Transcript of Welcome to MyStay - CTI: · PDF fileMyStay (Beta) User Guide (012014) 2 Email us: support@ ...
MyStay (Beta) User Guide (012014)
1 Email us: [email protected]
Welcome to MyStay
MyStay is CTI’s online hotel booking tool. It has lots of new features, including:
Touch-screen and mobile device compatible. Works with Internet Explorer v7
and above plus the latest Chrome, Firefox and Safari browsers.
Enhanced searching– dropdowns are sub-categorised, less reliance on Bing, search now recognises more location types e.g. hotels, train stations, airports
Client offices appear first when searching, followed by places and then landmarks (points of interest)
Search results process optimised for increased speed; Preferred hotels & rates displayed more quickly & clearly
Improved hotel photo gallery (expandable, better quality images where available)
Enhanced mapping with expanded version and Points of Interest (e.g. banks, restaurants) are click on-able/off-able
Hotel sort by Distance and Alphabetical order (as well as the default of Lowest Price)
All rates at UK hotels quoted inclusive of VAT
Enhanced Rate Information making it easier to spot non-refundable rates and
cancellation terms
Enhanced validation checks with one error/warning box listing everything that’s
wrong or missing, and will warn again if a non-refundable rate has been selected.
To log on to MyStay, go to www.mystay.co.uk & log in using your User Name and Password.
MyStay (Beta) User Guide (012014)
2 Email us: [email protected]
Homepage MyStay's Homepage is presented as soon as you have logged in successfully:
From this page you can:
Search for a hotel
View & access the latest 10 bookings you have made
View News & Updates & upcoming Busy Dates
Access 'My Profile' to manage your log-in details & Frequent Traveller profiles
Access 'My Bookings' – all previous & current bookings
Request Conference, Events & Groups bookings
Find the best way to Contact Us (depending on your query) Page down for a quick guide on how to make a booking.
MyStay (Beta) User Guide (012014)
3 Email us: [email protected]
Search for a hotel
Find a Room Rate
Add Guests, Confirm Payment