Welcome to MyStay - CTI: · PDF fileMyStay (Beta) User Guide (012014) 2 Email us: support@ ...

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MyStay (Beta) User Guide (012014) 1 Email us: [email protected] Welcome to MyStay MyStay is CTI’s online hotel booking tool. It has lots of new features, including: Touch-screen and mobile device compatible. Works with Internet Explorer v7 and above plus the latest Chrome, Firefox and Safari browsers. Enhanced searching– dropdowns are sub-categorised, less reliance on Bing, search now recognises more location types e.g. hotels, train stations, airports Client offices appear first when searching, followed by places and then landmarks (points of interest) Search results process optimised for increased speed; Preferred hotels & rates displayed more quickly & clearly Improved hotel photo gallery (expandable, better quality images where available) Enhanced mapping with expanded version and Points of Interest (e.g. banks, restaurants) are click on-able/off-able Hotel sort by Distance and Alphabetical order (as well as the default of Lowest Price) All rates at UK hotels quoted inclusive of VAT Enhanced Rate Information making it easier to spot non-refundable rates and cancellation terms Enhanced validation checks with one error/warning box listing everything that’s wrong or missing, and will warn again if a non-refundable rate has been selected. To log on to MyStay, go to www.mystay.co.uk & log in using your User Name and Password.

Transcript of Welcome to MyStay - CTI: · PDF fileMyStay (Beta) User Guide (012014) 2 Email us: support@ ...

MyStay (Beta) User Guide (012014)

1 Email us: [email protected]

Welcome to MyStay

MyStay is CTI’s online hotel booking tool. It has lots of new features, including:

Touch-screen and mobile device compatible. Works with Internet Explorer v7

and above plus the latest Chrome, Firefox and Safari browsers.

Enhanced searching– dropdowns are sub-categorised, less reliance on Bing, search now recognises more location types e.g. hotels, train stations, airports

Client offices appear first when searching, followed by places and then landmarks (points of interest)

Search results process optimised for increased speed; Preferred hotels & rates displayed more quickly & clearly

Improved hotel photo gallery (expandable, better quality images where available)

Enhanced mapping with expanded version and Points of Interest (e.g. banks, restaurants) are click on-able/off-able

Hotel sort by Distance and Alphabetical order (as well as the default of Lowest Price)

All rates at UK hotels quoted inclusive of VAT

Enhanced Rate Information making it easier to spot non-refundable rates and

cancellation terms

Enhanced validation checks with one error/warning box listing everything that’s

wrong or missing, and will warn again if a non-refundable rate has been selected.

To log on to MyStay, go to www.mystay.co.uk & log in using your User Name and Password.

MyStay (Beta) User Guide (012014)

2 Email us: [email protected]

Homepage MyStay's Homepage is presented as soon as you have logged in successfully:

From this page you can:

Search for a hotel

View & access the latest 10 bookings you have made

View News & Updates & upcoming Busy Dates

Access 'My Profile' to manage your log-in details & Frequent Traveller profiles

Access 'My Bookings' – all previous & current bookings

Request Conference, Events & Groups bookings

Find the best way to Contact Us (depending on your query) Page down for a quick guide on how to make a booking.

MyStay (Beta) User Guide (012014)

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Search for a hotel

Find a Room Rate

Add Guests, Confirm Payment

MyStay (Beta) User Guide (012014)

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Confirmation & Track Bookings