Walker dt 2013 presentation 了解消費者如何發現遊戲並決定下載的動機

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DIGITAL DISCOVERY AND ENGAGEMENT PRESENTER: PATRICK WALKER UNDERSTANDING HOW CONSUMERS DISCOVER YOUR MOBILE GAMES & WHY THEY CHOOSE TO DOWNLOAD

Transcript of Walker dt 2013 presentation 了解消費者如何發現遊戲並決定下載的動機

Page 1: Walker dt 2013 presentation 了解消費者如何發現遊戲並決定下載的動機

DIGITAL DISCOVERY AND ENGAGEMENT

PRESENTER: PATRICK WALKER

UNDERSTANDING HOW CONSUMERS DISCOVER YOUR MOBILE GAMES & WHY

THEY CHOOSE TO DOWNLOAD

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EEDAR IS WORLD’S LARGEST VIDEO GAME-FOCUSED RESEARCH FIRM

EEDAR Database90,000 Products

100 Million Data Points

• Data Services

• Forecasting

• Dashboards

• Investment Services

• Legal Services

• Mock Reviews

• Sales Forecasting

• Custom Research

• Syndicated Reports

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DUAL SMARTPHONE/TABLET GAMERS ARE DRIVING THE REVENUE

Smartphone/Tablet Gamers spend 4X Smartphone only gamers and 2X Tablet Gamers

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BreakingNews!

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The App Store is Crowded!

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UNDERSTANDING DIFFERENT TYPES OF USERS IS CRITICAL

Segmentation through analytics

is important at every stage of the

engagement funnel

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MOBILE SPENDING IS A POWER CURVE

50/50 Revenue Split at $10/Mth Segmentation

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WHALES ARE MORE LIKELY TO BE MALE

Heavy Payers66% Male

Non-Payers57% Female

Moderate Payers53% Male

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WHALES ARE YOUNGER

Heavy Payers66% Male

30.2 Years Old

Non-Payers57% Female

36.6 Years Old

Moderate Payers53% Male

32.5 Years Old

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WHALES USE BOTH DEVICES

Heavy Payers66% Male

30.2 Years Old75% SP/Tablet

Non-Payers57% Female

36.6 Years Old28% SP/Tablet

Moderate Payers53% Male

32.5 Years Old49% SP/Tablet

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DIFFERENT DEVICES = DIFFERENT REASONS FOR GAMING

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DIFFERENT SEGMENTS = DIFFERENT REASONS FOR GAMING

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DIFFERENT DEVICES FOR DIFFERENT LOCATIONS

SP/Tablet = HomeSP = On the go

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CONSUMER SEGMENTS PLAY MOBILE GAMES FOR DIFFERENT REASONS

Lesser Spenders Endorse Playing Mobile Games to Pass Time or Take a Break From Other Activities

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CONSUMER SEGMENTS PLAY MOBILE GAMES FOR DIFFERENT REASONS

Lesser Spenders Endorse Playing Mobile Games to Pass Time or Take a Break From Other Activities

Heavier Spenders Endorse Playing Mobile Games for Reason Related to the Games

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THE MOBILE GAME GENRES

More Core:• Synchronous MP• On-Screen Controls• Twitch Gameplay• Longer sessions• More Complex Rules

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WHO PLAYS AND HOW THEY PLAY VARY BY GENRE

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THE MOBILE FUNNEL

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SOCIAL COMMUNICATION IS AN IMPORTANT DISCOVERY SOURCE

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INITIAL ENGAGEMENT – SOCIAL AND STOREFRONT MATTER

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WHALES CARE LESS ABOUT PRICE

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BRANDING PLAYS A CRITICAL ROLE IN ENGAGEMENT

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WHALES ARE MORE COMMITTED TO SHARING

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WHALES WANT TO BE PART OF A COMMUNITY

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Virality is Driven By Game Quality and Product Design

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VIRALITY STARTS WITH LOYAL USERS

Whales Collect Information Regarding Mobile GamesCritic Reviews WebsitesStorefront Resources Whales Discover and

Download Game

Whales Spread Buzz if they Enjoy the Game

Minnows and Non-Payers Collect InformationFriends (Whales)FacebookStorefront InformationMinnows and Non-

Payers Discover and Download Game

Take care of the Whales(Let Them Show Off!)

They want to create the community

Don’t Ignore Traditional Outlets

Control user reviews

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Less Casino

More Malcolm Gladwell

IN SUMMARYYOURRethink how you conceptualize your most engaged users.

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Less Casino

More Malcolm Gladwell

IN SUMMARYYOURYour most engaged consumers are not just the Whales that give you the most revenue…

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Less Casino

More Malcolm Gladwell

IN SUMMARYYour most engaged consumers are the Mavens and Connectors that evangelize your product

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PATRICK WALKER | [email protected]

SLIDES AVAILABLE