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IBPS RRBs Officer and Office Asst. Posts Guidance, StudyMaterial and Practice TestsCivil Services Prelims - CSAT (Paper II) 2013, 2012, 2011 AnalysisUG and PG Programs at JIPMER University Notification Details

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AVERAGE

The average is also called themean.

⇒ Sum of all items =Average × Number of itemsIf the averages of two differentgroups are known, the average of third group made by combiningthese two groups can be foundout.

Where m, n are the number of items in two groups and a, b aretheir averages.

Note: The combined averagealways lies in between theindividual averages. The aboveformula can be applied for morethan two groups also.If all the items in a group areaddition (or) subtracted (or)multiplied (or) divided by a

constant then the new averagecan be found by adding (or)subtracting (or) multiplying (or)dividing the original average bythe constant.

MODEL QUESTIONS1. The average age of 40 students in

a class is 15 years. When 10 newstudents are admitted, theaverage is increased by 0.2 years.What is the average of the newstudents?a) 16 years b) 16.5 yearsc) 1 7 years d) 1 8 years

Sol: The sum of ages of 40 students= 40 × 15 = 600 yearsThe average of 40 + 10 = 50students = 15.2 years⇒ The sum of ages of 50students = 50 × 15.2 = 760 years⇒ The sum of ages of 10 newstudents = 760 – 600 = 160 years

⇒ Their average

=

∴ Answer: (a)2. The average age of A and B is 20

years. If 'C' were to replace A, theaverage would be 19 and if 'C'were to replace B, the averagewould be 21. What are the agesof A, B and C?a)20, 18, 22 b)22, 18, 20

c)18, 20, 22 d)22, 20, 18Sol: Let a, b, c be the average ages of

A, B, C.Given that

⇒ a = (a + b + c) – (b + c)= 60 – 38 = 22Similarly b = 60 – 42 = 18

c = 60 – 40 = 20∴ a = 22, b = 18 and c = 20∴ Answer: (b)

3. The average of 60 numbers is120. Each number is firstincreased by 20, then divided by4 and then subtracted by 20.Then what is the new average?a) 12 b) 16c) 22 d) 15

Sol: We know that the arithmeticoperations operated on the itemscan also be operated on theaverage in same order.∴ New average =

∴ Answer: (d)4. If a, b, c, d and e are five

consecutive odd numbers, their

average isa) 5(a + 4)

b)

c) 5(a + b + c + d + e)d) a + 4

Sol: As they are consecutive oddnumbers we have b = a + 2, c = a+ 4, d = a + 6 and e = a + 8

⇒ Their average =

∴ Answer: (d)5. Of the three numbers, the first is

four times the second and threetimes the third. If the average of all the three numbers is 95, thenthe third number is:a) 57 b) 76c) 60 d) 45

Sol: Let the third number be 4 x thenthe first number = 3 × 4 x = 12 x

Average of three numbers =

∴ Third number = 4 × 15 = 60∴ Answer: (c)

6. The average age of a family of

five persons is 20 years. If theyoungest member is 8 years old,what was the average age of thefamily at the birth time of theyoungest member?a) 12 years b) 15 yearsc) 18 years d) 16 years

Sol: The sum of ages of all 5 familymembers at present =5 × 20 = 100 years.Excluding youngest member, theaverage age of 4 members atpresent

At the time of birth of youngesti.e. 8 years ago, their average =23 – 8 = 15 years∴ Answer: (b)

7. There are Indians and Europeansin an army of 12000. The averageheight of Europeans is 5 '10". Theaverage height of Indians is 5 '9",and the average of entire army is

Find out the number of

Indians in the army.a) 2500 b) 3000

c) 2800 d) 2200Sol: This kind of problems can besolved by a simple technique.

From the above diagram, theaverage of the entire army is

stood at the point in

between Indians and Europeans.Therefore, the number of Europeans

⇒ Number of Indians == 12000 – 9000 = 3000∴ Answer: (b)

8. The average age of 24 boys in aclass is 16 years. If the teacher isincluded and one boy is excludedfrom the group, the averageincreases by one. The age of theteacher is:a) 41 b) 32 c) 45d) Data insufficient

Sol: After inclusion and exclusion,the number of persons is samebut their average becomes 17years. From this data we can atthe most say that the differencebetween the ages of teacher andstudent = 24 yearsBut the age of teacher alonecannot be found so the given datais not sufficient.∴ Answer: (d)

9. A bus travels at a certain averagespeed for a distance of 200 kmand then travels a distance of 300km at an average speed of 10 kmph more than its original speed.If it takes 11 hours to completethe total journey, what is the orig-inal speed of the bus in kmph?a) 40 b) 35

c) 32 d) 48

Sol: Average speed =

We know that the combinedaverage always lies in betweenindividual averages. Thereforeby examining the given options,it is found that the combinedaverage lies between 40 to 50. Itcan not lie between 35 to 45, 32to 42 and 48 to 58.∴ Answer: (a)

200 300 545 kmph

11 11+

= =

TotaldistanceTotaltime

312000 90004

= × =

3th

4

35 9

4

' ''

100 823years

4−

= =

1995 15

3⇒ = ⇒ =

x x

12 3 43

+ + x x x

12Second number = 3

4=

x x

5a 20a 4

5+

= = +

( ) ( ) ( ) ( )a a 2 a 4 a 6 a 8

5

+ + + + + + + +=

a b c d e5

+ + + +

abcde5

120 2020 15

4

+− =

( )

a b 2 20 40

c b 2 19 38

a c 2 21 422 a b c 120

a b c 60

+ = × =

+ = × =

+ = × =

⇒ + + =

⇒ + + =

16016 years

10=

ma nbAverage

m n+

=+

Sumof all itemsAverage

No.of items=

A.Anilkumar Reddy

Hyderabad

What is the original speed of the bus?

Civils PrelimsPaper - II

5'9"Indians

Entirearmy

3"5 9

4'

5'10"Europeans

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1. Banks facilitate payment servic-es at merchant establishmentthrough which of the following?a) ATM's b) Branchesc) Debit cards d) Credit cardse) c & d

2. More numbers of conversionsindicates?a) Conversion or large number

of leads into businessb) More purchasesc) More staff d) More productse) None of these

3. The course of a product's saleand profit over its lifetime iscalled?a) The sales chartb) The dynamic growth curvec) The adoption cycled) The product life cyclee) None of these

4. Name environmental factor thatcan affect the pricing decisionsof enterprise?a) Competitionsb) Economic climatec) Government controld) All of the abovee) None of these

5. Which of the following is notcorrect with regard to marketing?a) Marketing is a management

function

b) Marketing is a philosophyc) Marketing is not limited tobusiness activity alone

d) Marketing means sellinge) None of these

6. Which of the following is notincluded in the brand of product?a) Name b) Design c) Signd) Symbol e) None of these

7. Digital marketing is similar to?a) Online market b) Cold callingc) Web designingd) Outdoor marketinge) None of these

8. Which internal factor can affectthe pricing decision enterprise?a) Company's objective

b) Company's brand imagec) Nature d) Marketing channelse) All of the above

9. Which of the following statementis not a part of definition of mar-keting?a) It is a process of determining

consumer demand for goodsand services

b) It is a process of determiningconsumer demand for goodsand services

c) It is a process of selling thegoods and services that a firmproduces

d) It is a process of satisfyingconsumer

e) None of these

10. Which of the following is one of the examples of narrow concept?a) Soap b) Fan c) Tabled) Chair e) All of the above

11. Which crop is treated as the sec-

ond most important agriculturalcrop of India?a) Wheat b) Rice c) Maized) Pulses e) Mango

12. Focus of a marketing exercise is:a) Consumer and consumer

requirementsb) Market demandc) Goods and servicesd) Sale of productse) All of the above

13. Which of the following is not apart of the marketing manage-ment?a) Identification of business

opportunitiesb) Understanding the customer

needsc) Producing according to cus-

tomer needsd) Delivering as the customer

conveniencee) All of the above

14. Who said that "Stock Ex-changeis an association of brokers"?a) L.H. Haney b) Prof. Pankajc) Prof. Philip d) Vinoba Bhavee) Prof. B.D.Sharma

15. Which of the following a func-tion of the marketing manage-ment?a) Collection and analysis of

customer and competitor

informationb) Planning and resource mobili-sation

c) Implementation of the strate-gic plans

d) All of the abovee) None of these

16. Which of the following is influ-ences the pricing of a product orservice?a) Profit b) Growthc) Sustainabilityd) All of the above e) a and b

17. A firm has fixed its price atRs.1999 rather than Rs. 2000, forits product. Such pricing strategyis called?

a) Psychological pricingb) Discrimination pricingc) Promotional pricingd) Value pricinge) Product-mix pricing

18. What is the main merit of Ex-pertOpinion Method?a) Easy b) Simplec) Time Saving d) Economicale) All of the above

19. Which of the following is an areawhere we find non-price compe-tition?a) Branding of servicesb) Packaging of productsc) Advertisement of productsd) All of the abovee) None of these

20. Which of the following resultsfrom vertical integration by sell-ers or buyers?a) Brokersb) Merchant wholesalers

c) Manufacturers' sales branchesand offices

d) Rack jobbers e) None of these

21. What is the method used indemand forecasting of a newproduct?a) Substitute approachb) Evolutionary approachc) Buyer's employmentd) Opinion of Expertse) None of these

22. What is the cause of high mar-keting cost?a) Advertisement changesb) Packing expencec) Trade mark chargesd) Transportation coste) All of the above

23. 3 main inputs (3 Cs) are takeninto account while fixing price.Which of the following is notpart of 3 Cs?a) Customer's demand scheduleb) Cost functionc) Competitor's priced) Carrying cost of customere) None of these

24. What is meant by search goods

and products?a) Which are Tangibleb) Which can be Packagedc) Which can be touchedd) Which can be seene) All of the above

25. Which of the following is the fir-st stage of product development?a) Idea screeningb) Concept testingc) Product developmentd) Test marketinge) Commercial launch

26. A producer who wants to carryhis own marketing research, hefaces the problem of?a) Qualified people

b) Trained researchersc) Infrastructured) Government obligationse) Any or all of the above

27. A set of marketing tools that abusiness organization uses tomarket its product effectively iscalled?a) Marketing mixb) Marketing of productsc) Marketing toolsd) Marketing strategiese) All of the above

28. In 4P model for marketing, theplaces relates to which aspects?a) Distribution b) Productionc) Transportationd) All of the above

e) None of these29. Which of the following banking

product can be said to have near-ly reached its maturity stage?a) Saving bank account

b) Cash certificatec) Term loans d) Bank Draftse) None of the above

30. Which of the following addition-al tools are included in the mar-keting mix for services?a) People b) Physical evidencec) Process d) All of the abovee) None of these

31. If "Tide" (detergent) is availablein three pack sizes and two typesof packages, what is the productdepth?a) Two b) Three c) Sixd) Eight e) None

32. A sound marketing programmecan not produce desired results,if it is not ___a) Existedb) Assisted by elder personc) Implemented properlyd) Planned properlye) All of the above

33. Which of the following is includ-ed under 4C corresponding to 4Pfor products mix?a) Customer needs and wantsb) Cost to the customerc) Convenienced) Communicatione) All of the above

34. Services offered by the banks fallunder which category of goods?

a) Tangibleb) Those can be touchedc) Intangible d) All of the abovee) None of these

35. Which of the following is thefirst aspect of any business?a) Determination of marketing

objectivesb) Elimination of objectivec) Formation of pland) Execution of plane) All of the above

36. Which of the following is not thelevel of the product under thecustomer value hierarchy?a) Core benefitb) Expected product

c) Augmented productd) Potential producte) None of these

37. Which of the following is not anelement of MIS (MarketingInformation System)?a) Marketing Researchb) Decision Support Systemc) Production Monitoring

Systemd) All of the abovee) None of the above

38. Price determination depends on:a) Market demand for the prod-

uct/serviceb) Perceived value of the prod-

uct/servicec) Buyer Psychology

d) Government Policye) Any of the above

39. A seller offering to the buyersrange of products, is called?a) Product Mix b) Product lin

c) Product itemd) Potential producte) None of these

40. A person who acts on behalf some other person to sell a prouct/service is known as ____a) Principal b) Dinar c) Labod) Agent e) Middleman

41. Which of the following can called as discriminatory pricinga) Sanction of Housing Loan

all customers at same rateinterest

b) Sanction of Mortgage lodepending on the AnnIncome

c) Allowing half percent concesion to girl students whsanctioning Education Loan

d) Allowing half percent mointerest in deposits to SenCitizens

e) c & d42. ________ is the general term f

a buying and selling process this supported by electronic meana) Internet commerceb) Web commercec) Computer commerced) Electronic commercee) None of these

43. When producers, wholesaleand retailers are in a unified sy

tem, they comprise a __a) Conventional marketing sytem

b) Power-based marketing sytem

c) Horizontal marketing systemd) Vertical marketing systeme) None of these

44. The practice of going afterlarge share of a smaller marketcalled?a) Undifferentiated marketingb) Differentiated marketingc) Concentrated marketingd) Turbo marketinge) None of these

45. _______ has the advantage

being high in selectivity, locost, immediacy and interacticapabilities?a) Direct mail b) Outdoorc) Online d) Radioe) None of these

KEY1) e 2) a 3) d 4) e 5) d6) e 7) a 8) e 9) c 10) e11) b 12) a 13) e 14) a 15) d16) d 17) a 18) e 19) d 20) c21) e 22) e 23) d 24) e 25) a26) e 27) a 28) a 29) d 30) d31) c 32) c 33) e 34) c 35) a36) e 37) e 38) e 39) a 40) d41) e 42) d 43) d 44) c 45) c

Second most important crop of India?

Banks SpecialMarketing Awareness

DirectorDBS, Hyderabad

K V GNANA KUMAR