UY BAN NHAN DAN CONG HOA XA HOI CHU NGHIA VIET NAM TINH SON LA Doc lap - Ty do - Hanh phuc

S6: 10 /KH-UBND Son La, ngay 19 thang 01 nam 2017

KE HOACH Nang cao chi so hieu qua quan trj va hanh chinh cong nam 2017

Thuc hien Thong bao kdt luan s6 614-TB/TU ngay 26/12/2016 cua Ban Thudng vu tinh uy ve tidp tuc thuc hien Chi thi s6 33-CT/TU ngay 01/12/2014 vh tang cudng lanh dao, chi dao cai each hanh chinh; Quyet dinh so 3069/QD-UBND ngay 26/12/2016 cua UBND tinh ve viec ban hanh ke hoach cai each hanh chinh cua tinh nam 2017.

Nham tap trung thuc hien tot cac giai phap de nang cao chi so hieu qua quan tri va hanh chinh cong cua tinh, Uy ban nhan dan tinh ban hanh kd hoach nang cao chi so hieu qua quan tri va hanh chinh cong nam 2017 (sau day goi tSt la Chi s6 PAPl), nhu sau:

1. MUC DICH - YEU CAU 1. Muc dich - Xac dinh ro nhung nhiem vu, giai phap, trach nhiem cua cac co quan, don

vi cua tinh de thuc hien tot 6 tieu chi Ion cua chi so hieu qua quan tri va hanh chinh cong, do la: (1) Tham gia cua ngudi dan cap co sd; (2) Cong khai, minh bach; (3) Trach nhiem giai trinh vdi ngudi dan; (4) Kiem soat tham nhung trong khu vuc cong; (5) Thu tuc hanh chinh cong; (6) Cung ung dich vu cong, hudng tdi phuc vu ngudi dan ngay mot tot hon.

- Nang cao trach nhiem cua cap uy, chinh quyen cac cap, cua cac co quan, don vi ddi vdi hoat dong cua bo may chinh quyen trong viec phuc vu nhan dan de cai thien Chi so PAPI.

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- Phan dau nam 2017 cac chi sd ndi dung cua PAPl dugc xep trong nhdm CO diem trung binh cao so vdi cac tinh trong ca nude.

2. Yeu cau - Viec thuc hien ke hoach nang cao Chi sd PAPl nam 2017 phai thuc hien

ddng bd vdi Ke hoach cai each hanh chinh (CCHC) nam 2017 cua tinh va gan vdi nhiem vu, giai phap nang cao chi sd cai each hanh chinh (PAR-INDEX) va chi sd Nang luc canh tranh cap tinh (PCI).

- Cac cap uy dang, chinh quyen phai phan tich lam ro tung nhiem vu, ndi dung tung tieu chi chua ben vung de cd giai phap phu hop, thiet thuc. Phai coi nhiem vu nang cao chi sd PAPl la nhiem vu thudng xuyen, lau dai, kien tri, lien

tuc ciia cac ca quan, dan vi tu tinh ddn co so, dac biet la tai cac co quan, don vi ' ^ tren dia ban huyen, thanh pho (sau day goi chung la cap huyen); cac xa, phudng, thj tran (sau day goi chung la cap xa); ban, tieu khu, to dan pho.

II. NHIEM VU VA GIAI PHAP 1. Doi vdi noi dung "Tham gia cua ngudi dan d cap co sd" 1.1. Tap trung day manh cong tac thong tin, tuyen truyen cho can bo, cong

chuc, nhan dan hieu va thuc hien tot Phap lenh thuc hien dan chu d xa, phudng, thi tran va tao dieu kien cho nhan dan tham gia thuc hien theo quy dinh.

1.2. Thuc hien tot viec pho hien tuyen truyen phap luat, hudng dan, kiem tra, don doc viec thuc hien cac quy dinh, van ban cua Dang va Nha nude d co sd, xem xet, xu ly nhimg trudng hop vi pham quy che dan chu d co sd.

2. Doi vdi noi dung "Cong khai, minh bach" 2.1. Thuc hien dung quy dinh cua nha nude ve dieu tra, ra soat, binh xet va

cong nhan ho ngheo nam 2017 ngay tai co sd. Xem xet xu ly trach nhiem nhung ngudi thong ke, di§u tra lap danh sach nhung trudng hop khdng phai ho ngheo vao danh sach ho ngheo.

2.2. Niem yet cong khai, day du danh sach ho ngheo cua xa, ban, tieu khu, to dan phd tai Nha van hda (trung tam hoc tap cong ddng) ban, tieu khu, to dan pho, tai tru sd Uy ban nhan dan cap xa.

2.3. Niem yet cong khai, day du cac khoan thu, chi, su dung ngan sach cap xa tai Nha van hda (trung tam hoc tap cong ddng) ban, tieu khu, td dan phd, tai tru sd Uy ban nhan dan cap xa theo dung quy dinh cua phap luat. Hinh thuc cdng khai phai phu hop, thuan tien, ddng thdi thdng bao cho nhan dan biet noi niem yet cdng khai de ngudi dan biet va giam sat. Xem xet, xu ly dung quy dinh cua phap luat ddi vdi nhimg trudng hop vi pham quy dinh ve quan ly tai chinh, tai san cdng.

2.4. Niem yet cdng khai, cdng bd day du quy hoach, ke hoach su dung dat chi tiet va khung gia dat tren Cdng thdng tin dien tu cua tinh, cua Sd Tai nguyen va Mdi trudng, UBND cac huyen, thanh phd va tai tru sd Uy ban nhan dan cap xa, Nha van hda (trung tam hoc tap cdng ddng) ban, tieu khu, td dan phd. Kip thdi cap nhat, cdng Idiai Idii cd su dieu chinh quy hoach, ke hoach su dung dat hoac Ichung gia dat. Thdng bao cu the ve muc dich su dung dat, muc gia den bii khi thu hdi dat; cdng Ichai ke hoach dau tu cua cac du an tren dia ban va ket qua xu ly cac vu viec qua giam sat d Idiu dan cu. Du thao ve quy hoach, ke hoach su dung dat tai dia phuong cdng khai cho dan biet va td chuc lay y kien nhan dan tai noi cd dat.

3. Ddi vdi noi dung "Trach nhiem giai trinh vdi ngudi dan" 3.1. Cac C O quan, don vi, cap uy, chinh quyen cac cap can phai thuc hien

tdt viec giai trinh vdi ngudi dan khi ngudi dan yen cau. Thudng xuyen td chuc tdt viec tiep cdng dan, ddi thoai vdi ngudi dan. Tap trung giai quyet dut diem nhung

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: vudng mic cua nhan dan va thuc hien tot cong tac giai quyet, khieu nai, to cao cua cong dan.

3.2. Nang cao hieu qua hoat dong cua Ban Thanh tra nhan dan va Ban Giam sat dau tu cong dong tai cac xa, phudng, thi tran theo hudng: To chuc cac Idp tap huan, boi dudng de nang cao ky nang, hieu qua hoat dong cua Ban Thanh tra nhan dan. Ban Giam sat dau tu cong dong.

3.3. Cac cong trinh, du an, cac chuong trinh dau tu cho nhan dan phai cd thanh vien cua Ban Thanh tra nhan dan. Ban Giam sat dau tu cong dong trong Hoi dong giam sat thuc thi.

4. Doi vdi noi dung "Kiem soat tham nhung trong khu vuc cong" 4.1. Minh bach thdng tin cua cac co quan nha nude cac cap vdi ngudi dan.

Phat huy vai trd giam sat cua Hdi dong nhan dan, Uy ban Mat tran Td qudc Viet Nam va cac doan thi chinh tri - xa hdi cac cap va nhan dan trong cdng tac dau tranh phdng, chdng tham nhung. Xu ly nghiem cac hanh vi tham nhung va xu ly trach nhiem cua ngudi dung dau khi de xay ra tham nhung trong co quan, don vi do minh phu trach.

4.2. Kiem tra thudng xuyen, dot xuat viec thuc hien ky luat, ky cuong hanh chinh va viec tiep nhan hd so hanh chinh cho td chuc cdng dan cua cac cu quan, don vi. Cdng khai day du quy trinh giai quyet, thdi gian giai quyet, cdng chuc giai quyet, phi, le phi trong viec giai quyet thu tuc hanh chinh de ca nhan, td chuc biet va cung thuc hien giam sat.

4.4. Thuc hien nghiem tuc, cdng khai quy trinh thi tuyen dung, thi nang ngach cdng chuc tren dia ban tinh.

4.3. Td chuc khao sat, danh gia muc do hai long cua ngudi dan ddi vdi cac C O sd y te cdng lap, cac trudng phd thdng de cd giai phap nang cao chat lugng phuc vu ngudi dan.

5. Ddi vol noi dung "Thu tuc hanh chinh cdng" 5.1. Thudng xuyen thuc hien cdng tac ra soat, cdng bd cdng khai cac thu

tuc hanh chinh, kien nghi cat giam cac thu tuc hanh chinh rudm ra, khdng can , ' • 7 r r \ ' r

thiet. Day nhanh tien do giai quyet hd so, rut ngan thdi gian va giam chi phi cho ngudi dan va td chuc khi den cac co quan nha nude giai quydt thu tuc hanh chinh.

5.2. Cap nhat, cdrig bd cdng khai cac thu tuc hanh chinh, quy trinh giai quyet, thdi gian giai quyet tren Cdng thdng tin dien tu cua tinh, cua co quan, don vi, tai Tru sd co quan va tai Bd phan tiep nhan va tra ket qua.

5.3. Nang cao chat lugng giai quyet thu tuc hanh chinh cho ngudi dan, td chuc, Doanh nghiep, nhat la cac thu tuc: Chung thuc, xac nhan, cap gidy phep xay dung, cap giay chung nhan quyen su dung dat va cac giay td khac cua to chuc va cdng dan; thu tuc hanh chinh ve dang ky khai sinh, dang ky thudng tru, cap the bao hiem y te cho tre em dudi 6 tuoi...

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5.4. Lfng dung cdng nghe thdng tin trong giai quyet thu tuc hanh chinh cho ngudi dan, td chuc, thuc hien tra ket qua giai quyet hd so qua dich vu buu chinh.

6, Ddi vdi noi dung "Cung ung dich vu cdng" 6.1. Nang cao hon nua chat lugng kham chua benh cua cac co sd y te cdng lap. - Thuc hien nhanh ggn, giam phien ha trong viec giai quydt cac thu tuc hanh

chinh cho ngudi dan Idii den cac co sd y te thuc hien kham, chua benh va dieu tri. - Tiep tuc chi dao thuc hien tdt chinh sach bao hiem y te. - Tung budc nang cao chat lugng, hieu qua kham chua benh, dieu trj cho

ngudi dan tai cac tram y te tuyen xa, benh vien tuyen huyen de nang cao chat lugng cham sdc sue khde, kham chua benh ban dau cho ngudi dan, gdp phan thuc hien cdng bang xa hdi, tao niem tin cho nhan dan.

- Dau tu nang cap mot sd trang thiet hi hien dai cho cac benh vien de phuc vu cdng tac kham, chua benh. Nang cao trinh do chuyen mdn, tinh than trach nhiem va thai do phuc vu nhan dan cua ddi ngu y, bac sT.

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6.2. Cai thien chat lugng giao due, nhat la giao due tieu hgc cdng lap - Tiep tuc dau tu xay dung trudng chuan qudc gia d cac cap hgc; hoan

thanh de an kien cd hda trudng lap hgc da dugc phe duyet. - Nang cao chat lugng ddi ngu giao vien ca ve nang luc, ky nang giang day

va pham chat dao due va chuan hda chuc danh nghe nghiep. - Thudng xuyen lien he, trao ddi vdi phu huynh hgc sinh ve ket qua hgc tap

cua cac em hgc sinh. 6.3. Tiep tuc cai thien co sd ha tang - Nang cap ludi dien nhim dam bao cung cap dien phuc vu phat trien kinh

td - xa hdi va dien phuc vu sinh hoat cua ngudi dan tren dia ban tinh; tang ty le hd su dung dien thudng xuyen, an toan tu cac ngudn dien.

- Tirng budc thuc hien be tdng hda cac tuyen dudng giao thdng ndng thdn de phuc vu nhu cau di lai, san xuat kinh doanh cua nhan dan.

- Tidp tuc thuc hien viec cung cap nude sach cho ngudi dan theo Chuong trinh muc tieu qudc gia vd nude sach va vd sinh mdi trudng ndng thdn.

- Thuc hien tdt dich vu thu gom, xu ly rac thai, nude thai d cac Ichu vuc, dia ban dan cu.

6.4. Giu vung an ninh, trat tu trdn dia ban khu dan cu - Tidp tuc diy manh phong trao toan dan tham gia bao vd an ninh Td qudc. - Cd giai phap de nang cao chat lugng, hieu qua hoat ddng cua td lien gia tu

quan, khdng de xay ra tinh trang mat trat tu, an ninh tai dia phuong. - Chi dao thuc hien tdt cac chuong trinh, muc tidu qudc gia ve phdng,

chdng tdi pham, phdng, chdng ma tuy; 4

III. TO CHlTC THlTC HIEN 1. Cac sd, ban, nganh tinh; UBND cac huyen, thanh pho; UBND cac xa,

phudng, thi tran can cu vao ke hoach nay, xay dung ke hoach nam 2017 de thuc hien tai don vi, dia phuong minh. Dinh ky hang quy, 6 thang va nam danh gia ket qua thuc hien thanh mot noi dung trong bao cao danh gia cong tac CCHC. Hoan thanh ke hoach nang cao chi so hieu qua quan tri hanh chinh cong cua cac co quan, don vi nam 2017 va gui ve Sd Noi vu, trudc ngay 25/02/2017.

- Cac sd, ban, nganh, UBND cac huyen, thanh phd bao cao ve Uy ban nhan dan tinh (qua Sd Ndi vu) de theo doi, giam sat thuc hien va tdng hop bao cao co quan cd tham quyen theo quy dinh. Bao cao gui ve Sd Ndi vu: Quy 1 trudc ngay 5/3; 6 thang dau nam, trudc ngay 5/6; quy 111 trudc ngay 5/9; ca nam trudc 5/11 nam 2017.

- UBND cac xa, phudng, thi tran, cac co quan, don vi thudc UBND huyen bao cao ve Uy ban nhan dan huyen, thanh phd (qua Phdng Ndi vu). Bao cao gui ve Phdng Ndi vu: Quy 1 trudc ngay 01/3; 6 thang dau nam trudc ngay 31/5; quy III trudc ngay 01/9; ca nam trudc 30/10 nam 2017.

2. Sd Ndi vu theo ddi, ddn ddc, kiem tra, giam sat, tdng hop ket qua thuc hien, bao cao Chu tich UBND tinh theo quy dinh (hang quy, 6 thang, nam)

3. Sd Thdng tin va Truyen thdng chu tri, chi dao cac co quan thdng tan bao chi tren dia ban tinh day manh cdng tac thdng tin, tuyen truyen ve nhung ndi dung cua Chi sd quan tri cdng (PAPl). Cdng van chi dao hoan thanh trudc ngay 20/02/2017.

4. De nghi Uy ban Mat tran Td qudc Viet Nam tinh chu tri, phdi hop vdi cac sd, nganh lien quan td chuc trien khai thuc hien cac giai phap nang cao chat lugng hoat ddng cua Ban Thanh tra nhan dan va Ban Giam sat dau tu cdng dong tai C O sd de gdp phan nang cao trach nhiem giai trinh cua chinh quyen co sd ddi vdi ngudi dan. (Van ban chi dao thuc hien hoan thanh trudc ngay 25/02/2017.

Uy ban nhan dan tinh de nghi Cac sd, ban, nganh, UBND cac huyen, thanh phd, UBND cac xa, phudng, thi trdn thuc hien nghiem tuc./. Nffinhan: - Bo Noi vu; - Vu Cai each hanh chinh; (|b/c) - Thucmg true Tinh uy; - Thuong true HDND tinh; - Chu tich, cac PCX UBND tinh; - Uy ban MTTQ Viet Nam tinh; - Cac so, ban, nganh; - UBND cac huyen, thanh pho; - Bao San La; Dai Phat thanh, truyen hinh tinh; - Cac ca quan TW dong tren dia ban tinh; - Trung tam: Cong bao, Luu tru, tin hoc; - Luu: VT, NC, D80b. /

TM. UY BAN NHAN DAN

Cam Ngoc Minh

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